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trojan
my computer was infected with "xuj-9275.client" (sha256) in download folder, but F-secure did not recognized it..... not god
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changing update purchase
Hello, I updated f-secure on friday: 5 pc/smartphones for 1 year = 64,95 €. Now I found the same for 49,99 EUR on the f-secure´s own homepage! How can I cancel and change the purchase? I´m shocked about that pricedifference offered by the official eCommerce partner of f-secure 😣
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Mail from Microsoft that realtime protection is disabled on startup
Hello! Since a month (or two) I am getting emails with warnings from Microsoft/Windows that Realtime protection is no longer active on my PC. If I then open Windows Security center, it tells me all is fine and my PC is protected by F-Secure. If I then check F-Secure, I get to see all greens and the message that it is…
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Performance issues F-Secure SAFE MacOS
Hello everyone, I have performance issues on my Mac, especially when I start it. When I activate Deep Guard it becomes unbearable... I attached a screenshot of my acitivity monitor. It starts a bunch of processes. Thanks in advance for tips!
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Browsing Protection by F-Secure addon kills CTRL+I save as button on multi link download
Hi, recently I tried downloading pictures from this site with CTRL+I: If I download 1 url it is okay, but if I select 2 or more urls at once, "Browsing Protection by F-Secure" addon kills the "Save as" button. Please fix this. After disabling f-secure firefox addon, the "save as" button reappears, so this must be the…
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Renewal not working
got lot of popups about expiring licence. Renewed for 2-years for 3 devices, created account as advised but all I get is single device for 14 days!?! My account will expite in 5h and I would need the vpn to work on the spot. no customer service, not even 24h chat available?!?
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Why is renewal more expensive than purchase a new product as not logged in User
Hello, my licence expires in 2 days. To renew the licence the price is 86.99€ for internet security for 1 device for 2 years. If i go on the normal shop and want to buy as "new costumer" the price is 59.99€. This is not what i expected as a good costumer experience for your long-term costumer. Greetings
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Family Rules->Content filtering: How do I add a website?
Greetings I have Family Rules switched on, on my child's Android phone. He is attempting to access a website required for school and the content restriction is refusing him access. How do I exclude specific websites (URLs) from his content filtering?
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Problem with anti theft code
hello please can you help me ? I have a problem with the anti-theft code on my nokia n8. I forgot the password, the email address and cell number I used for setup is no longer in use. New email address hxxxxxxxr@gmail.com Regards Hxxxxx Edit: PII removed
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Get a licence from Cleverbridge - useless
😕 Buying al license Internet Security. Can´t reinstall F Security after reinstallation of Windows.
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Help me stop SSL pinning, corrupdating, and provisioning custom os of windows and android
I had fsecure antivirus and internet security on my windows 10 dell via my spectrum internet account. There's many warnings from site redirects but what this is got through undetected. I believe I'm being personally attacked and hated on by a hacker for being a potent idealist. .I have been SSL pinned and reprovisioned and…
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Browsing Protection Pops Up
This discussion was created from comments split from: Browser Protection Pop-ups.
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F-Secure monitors Internet traffic even with web traffic scanning, browsing & banking protection off
F-Secure Internet Security and F-Secure Total (I tried both) still monitor Internet traffic even with web traffic scanning, browsing protection, and banking protection turned off and I never installed F-Secure's browser extension. Even with all of that turned off the "websites checked" counter on the "Secure Browsing &…
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F-Secure unresolved licensing bug unresolved over many years
I have Internet Security with 5 licenses. I have had it for Suddenly I can only see 4 supported and I get the paraphrased message: "You have used up all your licenses" when I attempt to reconnect the 5th which just recently stopped running FSecure. I have been using this product for many years without change. I have never…
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I loss my mobile
I loss my mobile and I have f secure account also in mobile how to track
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Why is WinZIp a PUA?
All of a sudden, my copies of WinZip executables have been identified as PUAs. It's not a major issue for me, as I hardly ever use the program, but it wl dbe good to know why this has suddenly appeared. Any ideas, anyone?
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I WAS TOLD I WOULD BE SENT AN EMAIL TO REINSTALL MY F-SECURE SAFE
I WAS HAVING A LIVE CHAT WITH YOUR EXPERT AND WAS TOLD I WOULD RECEIVE AN EMAIL WITH REISTALL INSTRUCTIONS BUT I HAVE NOT RECEIVED ANY SUCH EMAIL
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Does f-secure scan Expert Witness files?
Hi, There is a file container format called Expert Witness files, e01 extension. A forensic image refers to a copy of unmodified electronic data The image file can be a copy of a single file or an entire hard drive. I wanted to know if f-secure av can read the content of this format, like zip or its unsupported?
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Hi do you have a protection for smartwatch?
I need to know about my samsung galaxy watch 4 can also be protected by F- Security? If you have it how do I use it ? If you dont what to do then? Thanks för answers kindly: tijo
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to delete dangerous file
Hello, during yesterday's scan FSecure detected 3 dangerous files. After using the cleaning routine and contacting support, I tried to dlete the files manually. 2 of them could be deleted, one (roboot.exe) could't be deleted (code 0x800700E1). Is there any one who could help? (next week I am out of town in a mission).…
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How do I remove Exploit:W32/PowerShellStager.B!DeepGuard?
I keep getting popups that say an app was closed and but I cannot find information on how to remove it.
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F-Secure is Blocking Websites
Hi FS Community, I have a windows 10 laptop with F-Secure Safe installed wich has been working OK for several years. However, recently experiencing problems with blocked websites which I know are OK. Blocked websites even include my Micosoft account. Messages appear stating that the website is not secure, or there is a…
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extended subscription: appears on my f secure account but not on the application (mac book pro)
Hello, I have just extended my subscription by entering a new key. On the F secure site (my f-secure) the subscription is extended and it is indicated that my computer is covered until May 2024. But on the application (mac book pro) it is still indicated that the subscription ends on the 28th. I have tried several…
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Allowing new connections for trusted apps, while in banking protection mode
While in banking protection mode, the UPS monitoring (client) app's connection to the UPS server is interrupted or not established anymore. UPS client and server are in the same network 192.168.2.0/24 using TCP port 3493. The connection is re-established periodically. As a workaround, I could turn off "Disconnect untrusted…
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I bought a F-secure Internet Secutity Code.
Hi, where can i puch this in so I can use it? I have already a F-Secure Internet Security that will end in 4 days, Ive tried to write this in the section = "enter subscription Code". This Eroor appears : Could not find any coupon for code I bought this code online, through g2a website.
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hi i am using MacBook PRO m1..Its asking to install parallels desktop. what to do?
hi should i install parallels desktop?
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F-Secure blocks the new Rockstar Games launcher
Hello, The new client version of F-secure 19.0 or/and the new Rockstar games launcher aren't compatible with each other. I was in contact with their support and we confirmed that F-secure is blocking the launcher for some weird reason. Obviously disabling the client is not a solution for me, so any other solutions would be…
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How do I uninstall F-Secure Safe and then Reinstall
I had a power outage and my F-Secure Safe disappeared from my Windows PC, contacted F-Secure customer care Chat and received they kindly sent me instructions to uninstall and then reinstall, which all seemed straight forward until I attempted to do so. Using Support Tools, selected FsUninstallationTool.exe. I received a…
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Where to find on my Mac the threaths found by F-secure during my first scan ?
Where to find on my Mac the threaths found by F-secure during my first scan ?
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cannot load F Secure total because running old Mac with High Sierra
Can I load an older version of f secure on the present contract?
