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F-Secure unresolved licensing bug unresolved over many years
I have Internet Security with 5 licenses. I have had it for Suddenly I can only see 4 supported and I get the paraphrased message: "You have used up all your licenses" when I attempt to reconnect the 5th which just recently stopped running FSecure. I have been using this product for many years without change. I have never…
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I loss my mobile
I loss my mobile and I have f secure account also in mobile how to track
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Why is WinZIp a PUA?
All of a sudden, my copies of WinZip executables have been identified as PUAs. It's not a major issue for me, as I hardly ever use the program, but it wl dbe good to know why this has suddenly appeared. Any ideas, anyone?
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I WAS TOLD I WOULD BE SENT AN EMAIL TO REINSTALL MY F-SECURE SAFE
I WAS HAVING A LIVE CHAT WITH YOUR EXPERT AND WAS TOLD I WOULD RECEIVE AN EMAIL WITH REISTALL INSTRUCTIONS BUT I HAVE NOT RECEIVED ANY SUCH EMAIL
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Does f-secure scan Expert Witness files?
Hi, There is a file container format called Expert Witness files, e01 extension. A forensic image refers to a copy of unmodified electronic data The image file can be a copy of a single file or an entire hard drive. I wanted to know if f-secure av can read the content of this format, like zip or its unsupported?
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Hi do you have a protection for smartwatch?
I need to know about my samsung galaxy watch 4 can also be protected by F- Security? If you have it how do I use it ? If you dont what to do then? Thanks för answers kindly: tijo
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to delete dangerous file
Hello, during yesterday's scan FSecure detected 3 dangerous files. After using the cleaning routine and contacting support, I tried to dlete the files manually. 2 of them could be deleted, one (roboot.exe) could't be deleted (code 0x800700E1). Is there any one who could help? (next week I am out of town in a mission).…
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How do I remove Exploit:W32/PowerShellStager.B!DeepGuard?
I keep getting popups that say an app was closed and but I cannot find information on how to remove it.
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F-Secure is Blocking Websites
Hi FS Community, I have a windows 10 laptop with F-Secure Safe installed wich has been working OK for several years. However, recently experiencing problems with blocked websites which I know are OK. Blocked websites even include my Micosoft account. Messages appear stating that the website is not secure, or there is a…
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extended subscription: appears on my f secure account but not on the application (mac book pro)
Hello, I have just extended my subscription by entering a new key. On the F secure site (my f-secure) the subscription is extended and it is indicated that my computer is covered until May 2024. But on the application (mac book pro) it is still indicated that the subscription ends on the 28th. I have tried several…
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Allowing new connections for trusted apps, while in banking protection mode
While in banking protection mode, the UPS monitoring (client) app's connection to the UPS server is interrupted or not established anymore. UPS client and server are in the same network 192.168.2.0/24 using TCP port 3493. The connection is re-established periodically. As a workaround, I could turn off "Disconnect untrusted…
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I bought a F-secure Internet Secutity Code.
Hi, where can i puch this in so I can use it? I have already a F-Secure Internet Security that will end in 4 days, Ive tried to write this in the section = "enter subscription Code". This Eroor appears : Could not find any coupon for code I bought this code online, through g2a website.
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hi i am using MacBook PRO m1..Its asking to install parallels desktop. what to do?
hi should i install parallels desktop?
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F-Secure blocks the new Rockstar Games launcher
Hello, The new client version of F-secure 19.0 or/and the new Rockstar games launcher aren't compatible with each other. I was in contact with their support and we confirmed that F-secure is blocking the launcher for some weird reason. Obviously disabling the client is not a solution for me, so any other solutions would be…
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How do I uninstall F-Secure Safe and then Reinstall
I had a power outage and my F-Secure Safe disappeared from my Windows PC, contacted F-Secure customer care Chat and received they kindly sent me instructions to uninstall and then reinstall, which all seemed straight forward until I attempted to do so. Using Support Tools, selected FsUninstallationTool.exe. I received a…
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Where to find on my Mac the threaths found by F-secure during my first scan ?
Where to find on my Mac the threaths found by F-secure during my first scan ?
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cannot load F Secure total because running old Mac with High Sierra
Can I load an older version of f secure on the present contract?
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Weekly scan failure
I have a weekly scan scheduled that last ran on the 7th of January. If I go into settings, it's there, scheduled. Just rarely seems to happen... Anyone got any suggestions? Thanks
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Subscription is active, but I recive message "Your subscription has expired"
Same problem as BackfirePL January 4
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Installed F-Secure last week and today I switched it off due to high CPU load.
Subscription: F-Secure Internet Security Running on an Apple M1 laptop. I have no idea why F-Secure is using so much of my CPU? It became somewhat ridiculous. I unregistered my device and the high CPU-load issue stopped. Is this an issue other people can reproduce? I would like to know if this is mee or if other people see…
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I have a five licenses valid to 22/1 2026. Now I have a new 6:th lic valid one year from now.
But when I try to install the new one it says that my email-adress already exist. I know that my last Safe are valid just 1 year. I suppose that is the problem. Could you please change the valid date for my 5 old lic .I understand that all 6 will have have a shorter valid time. Perhaps you cant. Kindly Regards…
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ad block
how can i disable adblock in Fsecure
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Windows 10 screenshots and f-secure
I'm using Windows 10 and cannot make screenshots. Is it possible tha f-secure impacts the screenshot function?
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fsscan.exe --quick not working since update to 19.0
Hello. I'm using F-Secure Safe on Windows 7 and have created some tasks to be run under the Windows scheduler: 2 task running weekly (at night time). The "Action" is: ...fsscan.exe --sched 1 task executed when I use any account for the first time for any day. The "Action" of the task is: ...fsscan.exe --quick The idea of…
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Subscription code?
After settling the payment for F-Secure Software online, I got a confirmation but no code! How I will get this code for activation? Strange organization. No possibility to contact selling administration. It's not worth to discuss in a forum. But where else? Thanks for some delighting ideas. Thomas.
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How long does F-Secure take to process submitted malware samples?
Hello everyone, I have submitted two undetected backdoor malware samples to F-Secure via the Submit-a-Sample page on 9 February 2023. The submission numbers are XXXXXXXX and XXXXXXXX. However, it has been almost a month and I still have not received any reply from them. From my previous experience, I also noticed that…
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Internet Security renewal.
When renewing the subscription for my Internet Security it starts from that moment. Why does it not follow on from the expiry of the current version? I have lost 2 months over the last 4 years! I have had a 2 year 3 device subscription for many years. I am sure this didn't always happen.
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I have licences for F-Secure and other similar software and many devices what's best to do?
Should I ditch others in favour of f-secure for all or have all on everything or a combination? I have laptop MS 10 Desktop MS 10 iMac, iPad, iPhone x2 Android x 2 and MS phone. Do scanners interfere with each other or is that old school stuff, like me lol? I'm retired now but was once in charge of installing and…
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ChromeOs (full support)
Can we expect full ChromeOs support for Total products in the near future?Exspecially autofill option in ID-protection would be usefull..
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Geen box ?
Hello ! Usually, when I go on bank's website there is a green box to protect it. I am on Mozilla Firefox and get F secure protection on extension. Green box do not appears ! Need help, think I am hack. Thank you