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Android app does not allow VPN connection
Connection request Freedome wants to set up a VPN connection that allows it to monitor network traffic. Only accept if you trust the source. “key symbol” appears at the top of your screen when VPN is active. CANCEL OK The OK button/icon does not work/respond so I’m stuck on the screen above!
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FS Protection is consuming too much battery in Android
Hi the battery usage on Android device is too high. This was a warning from the Android device.
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Android phone security
Hi, I think it would be interesting to see a blog post regarding Android security and manufacturers in overall. This could even go more in-depth about custom roms and their security and the compromises that for example open bootloader might cause. For example, is user data safe on Xiaomi phones? The phones (as with other…
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Valid code can not be inserted when logged in with new registration
There is guidance that says that I have to open the Freedom app when loaded from Play store and log in with my newly created user and pw: Ok, I did it but it says my free trial period is old and new purchase must done to activate the Freedome app. But I have a valid code till end of August 2023 but I cannot insert it in…
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Wifi Hotspot doesn't work on Android
Hello, I have an F-Secure Total subscription, and the app is installed among other things on my daughter's Android phone. After installing the app, sharing WIFI has not been possible. When trying to make the phone a WiFi hotspot, nothing happens. What can be done, except for uninstalling the app? Caye
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App update before June 1st
Hi, my FSP declared that it needs an update because current version will stop working on June 1st, but I wasn't able to find any links to update it. Currently using both Android and Windows version and very happy with the performance, would love to keep it. Could you point me in the direction of the update?
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F-Secure Total for ARM based tablets and smartphones?
Hi, I am using F-Secure Internet security on my Windows PC and F-Secure VPN on my Android tablet and smartphone for many years. Great products, work very well! Now I thought it's time to upgrade to F-Secure Total. But the system requirements tell me: "ARM-based tablets are not supported". So I can not use F-Secure Total on…
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Horizontal view
I have an android tablet with F-secure Total. Total and its password vaultt forces portrait view even if I have landscape chosen as default. Further it is sometimes impossible to turn hardware. Thus usability is next to nothing. Please do something...
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Safe Browser not visible in Android app control
Hi, how can the kid's time spent on Safe Browser be limited as its not visible in Android SAFE App Control like other apps? So for example total daily limit 2h of which max 1h could be spent on Safe Browser. Or how could SB be totally disabled? Then I'd allow e.g. only Chrome which can be time controlled.
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Login pages not open password pank
When trying login some web page, I get the fingerprint scan to open id pank. Unfortunately after scanning fingerprint succesfully, bank does not open, and asks again fingerprint. Endless loop.. However when I open idprotection app, then fingerprint works and password pank opens
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installing F-Secure Safe on Android 12 phone fails
Hi! Installing F-Secure Safe on my son's phone fails. See the picture included. Phone is new and has Android 12. There should be 3 different settings on screen to alloy F-secure Safe to work properly. But as you can see there are only partly 2 of those on the phone screen. As I alloyed rights for these 2 shuttenly screen…
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CNC Intelligence Reviews
CNC Intelligence Reviews, Artificial Intelligence is characterized as the capacity of an advanced PC or PC-controlled robot to perform tasks regularly connected with insightful creatures. AI is likewise described as, An Intelligent Entity By people Equipped for Performing Tasks cleverly without being explicitly taught.…
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internet connection until I change Freedome location on android
My problem is only on android and has occurred for approximately the past 10 days. I do not know about the connection being interrupted, until I try to access some content. As a result, I miss notifications or calls... the solution so far seems to be a change of Freedome location.
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App Security feature dropped from FREEDOME VPN on Android
Hello everyone, We have decided to remove the antivirus feature which is known as App Security FREEDOME VPN for the Android platform on December 12, 2022. This is to align our next mission to provide all-in-one security in 2023. F-Secure will introduce a new face of F-Secure products with AV features, VPN, Browsing…
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Multiple platforms (Windows, iOS, Android) & SAFE subscription
Hello, I have purchased the F-Secure SAFE product on my Windows OS. I installed SAFE to an iPhone, logged in with my account and got the device protected, but the app does not show anything other than the SAFE browser protection. I can't see the virus scanning I see on my Android/Windows products. Is this normal? I was…
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Adding an adult account to a protected tablet
Hi, Today I installed F-Secure SAFE on my daughter's Android tablet. So far so good. But I want my wife to be able to log in with her own account as well. SAFE prevents me from adding a user account to the tablet, citing family rules. But as the family rules administrator I can't find a setting to allow me to create a…
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Why my system app is gone?
Hi, When I go to the Apps & notifications settings to see all the apps in my phone, I discovered that one of my system apps (Files) is not there. Does anyone know what could have caused this? I have used my F-Secure SAFE to scan my phone and there's no detection of a problem. I have attached a screenshot that shows the…
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No option to activate subscription in Android app
I just purchased a new subscription for Freedome VPN off the website and I have an activation code. When I open the app and click subscription, there is no option to add the activation number.
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United Nations site is blocked by Freedome. "403 ERROR". How do I unblock?
Yesterday I noticed the United Nations site un.org was blocked on my Android 11 phone and on my Windows 10 laptop. Still blocked today. I can access by turning off Freedome. How can this be avoided? (I have been using Freedome for some years and not had problems.) Thank you. This is the message I keep getting when Freedome…
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location of the phone
Hi, how can I lock my phone remotely? Or find the location of the phone? I have a SAFE license. There is no such option anywhere. Thank you. Martin
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Safe for android?
It sucks...Big Time! No back or forward buttons and if you hit the home button to do anything else while you're browsing it closes your page and any other tab you might have had open. Even the f-secure site won't load properly so that I can see the cookies warnings at the bottom of the page. If you can't accept cookies,…
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First login on mobile always fails with "Page expired"
Hello, I am currently trialing F-Secure TOTAL. On the PC all is OK. Now I installed SAFE on my Android mobile phone, too, but when trying to log in from there (from within the F-Secure SAFE app), I only get a "Page expired etc." message. I have tried multiple times to close and restart the app, and have also cleared the…
