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Our Support Articles are changing to a new and improved Knowledge Base at kb.f-secure.com. The old /kb site will be closed down on February 28th, and all further access will be redirected to the new site. Visit now!
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Explore topics related to Security Cloud, DeepGuard, Virus Protection, Ransomware Protection, Tamper Protection, Scanning, Scanning Exclusions, App Updates, Gaming Mode and Submitting Samples.
Explore topics related to Browsing Protection, Banking Protection, Shopping Protection, Ad Blocker, Cookie Blocker, Browser Extensions, Submitting URLs, and Managed Allowed and Blocked Websites.
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Explore topics related to Syncing Passwords/Entries, Autofill, Importing/Exporting Passwords/Entries, Recovery QR Code, and Unlocking and Locking the Password Vault.
Explore topics related to Breaches, Monitoring Items and Managing Monitored Items.
Explore topics related to Protecting Your Own Devices, Family Rules, and Sharing Protection.
Explore topics related to the Link Checker, Text Message Checker, Online Shopping Checker, Identity Theft Checker, Strong Password Generator, IP Checker, Online Scanner, and Router Checker.
Engage in discussions about new features and improvements, provide feedback on beta products, report bugs, and share your experiences with other users in the F-Secure Beta Program.
Share your ideas for new features, discuss potential enhancements, and collaborate with the community to help shape the future of F-Secure products. We encourage you to review the <a href="https://community.f-secure.com/en/discussion/5681/new-idea-exchange-board-guidelines">Submission Guidelines</a> before posting.
We’ve just launched a brand-new Router Checker tool, and it’s live now on F-Secure’s Free Online Tools 🎉 It’s super easy to use – just visit the link below, and in a few clicks, you can check your router’s security status to make sure your network is safe. 🔗 Try the Router Checker now: What it does: Helps you find…
We’re happy to introduce Online Scanner 9.0, our latest free tool to scan and remove malware from your PC—no installation needed. 🔍 What’s New? Faster & Smarter Scanning Improved engine for better and quicker threat detection. ARM64 Support ⚠️ 32-bit (x86) systems are no longer supported. More Control Over Malware Removal…
We're thrilled to introduce the new and improved homepages for our Community, English forum, and Finnish forum 🎉 Why the Change? We wanted to enhance your experience by making it smoother, faster, and more user-friendly. With easier navigation and quicker access to important resources, you'll find answers and engage with…
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure ID Protection reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
With less than a month until the tax filing deadline, scammers are ramping up their efforts to steal money and personal information from unsuspecting taxpayers. Don’t let them trick you! At F-Secure, our threat intelligence experts track emerging scams year-round, and tax season is one of the busiest times for…
Since monday the 21 of June I get the message "Need to restart" each 5mn !!!!! This block the F-secure scan " F-secure get an error and a restart is needed". The restart does nothing ! The same happen with VPN on or off. I am using the version 25.5 where the correction implemented in version 25;4 must be ? What shall I do ?
Hi! Recently, F-Secure keeps telling me to reboot my computer. Looking for the problem, I found that while the program itself updated just fine, Device Protection keeps failing to update. I've even tried disabling IPv6 with no luck. Please help me!
This is becoming a rather annoying recurring error. Every 5 minutes (or 2 hours if I chose so) the F-secure app asks to restart because of a critical error. The critical error suggests there is a conflict with another program, but the program listed is F-secure. So is the antivirus fighting itself? I've tried restarts.…
Beta releases for macOS during 2025 will be posted under this continuous thread.
How can I fix this problem, it says update successful with todays date and time but underneath it says update failed. Very frustrating to keep getting this message saying CRITICAL update required. Can you tell me how to fix the issue please?
Around June 24, 2025 my F-Secure began prompting me for Device Restart. Restarting the machine does absolutely nothing. After restarting, I get another dialog box telling me my computer is not protected and to restart. The "not protected" dialog box never goes away. I've attempted to restart from the F-Secure dialog box…
I have read a conversation where the F-secure person showed F-secure dont realise they HAVE TO implement storage of passkeys in their pw manager. If that is still the case, I and many other, will move to another pw manager, like i.e. Bitwarden, and will not be likely to move back to F-secure again, should F-secure…
Hei, sain ohjeen korvata jumittuneen Beta-version Access FS Protectionin kautta, mutta en pääse eteenpäin, koska saan kirjautuessani vain otsikossa mainitun ilmoituksen. Sähköpostissa ei ole kuin maininta käyttämästäni selaimesta. Joten miten pääsen eteenpäin? Pitääkö vain odottaa?
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