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F-Secure 19.9 not working on Sonoma, log reports Bedrock UpstreamKit.framework, solution?
Hello, I have a problem with F-Secure 19.9 (63790) and macOS Sonoma 14.7.2. The software hangs on "Waiting for initial update..." and after a few minutes it says "Malware protection malfunction" and "Device reboot required", after system restarts it does the same problem. Uninstalled with the F-Secure utility, deactivated,…
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Can F-secure for Mac detect malware?
I have purhaced F-secure for my Mac. Is F-secure actually good for Macs? Can it detect malware?
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App not active
I have a subscription for F-Secure Total with seven licenses. Some of the secured devices have not been protected for some weeks. I've managed to reconnect all of them, but one refuses to open your app. The computer is an iMac running Mac OS Sonoma v.14.6.1. Without the ability to open this app, we can't activate the…
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F-Secure Total version 19.7 hangs in Mac OS 14.6.1 when opening
Hi, I have an active subscription from F-Secure's Freedome VPN that I successfully migrated to F-Secure Total a few weeks ago. I verified that my subscription is active until 3rd Nov 2024, so still a few months left before renewal. I also have successfully used the VPN feature of the new app but now the app suddenly…
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F-Secure updates for branded partner version
Hi! I have purchased your product from you partner DNA in Finland. I'm using Mac and noticed that there is newer version 19.7 made publicly available, but seems that using you application through partner I'm not receiving that upgrade? Am I stuck with 19.5 version?
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Playing a music with no reason
I just had an odd encounter. My computer started playing a techno/dance music tune. I didn't have any music player programmes (such as iTunes or Windows Media Player) open at the time, and the music was not what I listen to, so it seemed unlikely to have come from my music library. At first, I assumed it was an ad from a…
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Restore lost functionality from Freedome mac
Please can you restore the following to the F-secure VPN mac app (previously available with Freedome): The icon indicates if VPN is connected The dropdown allows selection of VPN location without opening the app Stop the VPN causing timeouts when accessing websites using Chrome All of these features made the Freedome user…
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F-Secure Total VPN blocks Mac Magic Keyboard Touch ID
I have a problem with Apple Magic Keyboard Touch ID and the reason to it seems to be VPN. Touch ID rarely worked when the keyboard was in BT-mode. It works fine when I connect it to my Mac mini with a cable. So I called Apple support today and they gave me a few things to try on it. First one was to disconnect my VPN. So I…
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removed Freedome still interfering with F-Secure VPN
When I inactivate F-Secure VPN and then try to activate it, I have a pop up message (see attached file) and I can't activate it. I need to restart my iMac to have F-Secure running (launched at start up) it seems kind of "freedome" ghost is still haunting my iMac although I did remote it after installing F-Secure VPN. My…
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F-secure for mac: Update never completes
F-secure version: 19.6 (61923) macOS version: Sonoma 14.4.1 I recently installed F-secure because support for Freedome VPN is ending soon. The installation ran without problems and the VPN seems to be working. However, when I check for updates under Settings > Updates > Check Now the app gets stuck on "Updating" and it…
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Can not get VPN started on Mac with MacOS 14.1.1
Forced to move from Freedom to F-Secure new app and can't get it to start. Just moves toggle to OFF as soon as I try to move it to ON. Also says 'updating' in SETTINGS/UPDATEs and never moves beyond that. Any ideas?
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F-secure for mac: Cannot quit application
F-secure version: 19.6 (61923) macOS version: Sonoma 14.4.1 F-secure does not quit after clicking on the Quit command in the Menu bar. Keyboard shortcut (⌘Q) does not work either: I still can see the F-secure icon in the status menus of the Menu bar Even if I Force Quit the F-Secure process via the Activity Monitor, the…
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XProtect PlistConfigdata_10_15.pgk Virusalert?
Today my Mac, macOS 14.4.1, came up with an virusalert while running Softwareupdate to install the new XProtectfiles, 2192 and 131! What is the Problem?
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F-Secure on MacOSX Ventura not working
Hi I am trying to install F-Secure Total om my Imac. I had earlier F-Secure Safe but after upgrading to version Ventura it stopped working. If I download unistallation tool to remove Safe that installation hangs for hours without any progress. In my Apps folder there is a catalogue with F-Secure icons but nothing happens…
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Mac App not working properly
Hey, I have a few issues with the F-Secure total installation on my M1 Pro and Windows. Only on Mac: When trying to initialize the password manager, it asks me to create a master password, but it won't accept any password. It will literally say "This password is too easy to guess…", no matter what I type in. On Windows…
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is fscbootstrapnative a F-Secure process under macOS?
Hi, I have an issue with one process that is literarily eating away all my memory in macOS. It is called fscbootstrapnative and the memory consumption is just huge. See screenshot: My question is, is this a process that belongs to F-Secure?
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FS Protection for Mac 19.4 releases
FS Protection for Mac 19.4 releases will be posted under this thread.
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Secure Browsing extension in Safari missing (fixed)
In Safari on MacOs 11, the Secure Browsing extension was missing for me. Symptoms: F-Secure complains that the extension is not active, but asking the F-Secure app to install it doesn't help: The extension is actually already installed in the Application folder: But it doesn't show up in Safari's extensions overview (Found…
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Why is macOS Sonoma is very slow
Hello, I have a new M2 Mac Studio running Sonoma v14.1.1. I've installed (and uninstalled) F-Secure Total 3 different times now. In all cases, the Mac UI became virtually unusable because of the resources Total was consuming. I accepted all default settings for Total. No configuration changes were made. Like I said, the…
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Initial update does not get completed on MacOS Sonoma 14.1
Noted that my installation has broken at some point (updated was not installing after update to Sonoma) Reinstalled but initial update is not getting completed even after hours
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Freedome/VPN doesn't work with Tailscale on a Mac
I have been using both F-Secure Freedome/VPN and Tailscale for several years. Until recently I have been able to keep Tailscale running in the background while making a connection with Freedome. I start and connect Freedome only when I really need it, which is perhaps once in a month. About 2 months ago I started noticing…
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multiple user accounts on my mac after Update to Fsecure 19.3 for mac
I have multiple user accounts on my macbook air (Ventura) computer. I have fs protection acting normally on my "main" mac user account. However, when I log in as another mac user, fs protection requests for login. When I enter correct login, it says I am already logged in and continues to warn me that I have to login for…
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'database update in progress' but never finishes, Internet Security 19.2 (51879) on macOS 12.6.7
Hi, it seems like my F-Secure Internet Security 19.2 (51879) never finishes the database update. Database version 2023-10-11_11 on macOS 12.6.7. Is this a known issue? Have other people in the community experienced the same problem? I already restarted my machine but this does not seem to make a difference. I also clicked…
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Why F-Secure app on macOS keeps popping up
F-secure app 19.3 on macOS 12.6.9 keeps popping up every few minutes. Critical task flashes and goes away. "Subscription is expiring" task is displayed (it's not, still have over 100 days left). Nowhere to disable this behaviour. How to prevent this? uninstall whole thing?
