Subscription becomes invalid after F-Secure software updates.

x69toki
x69toki Posts: 5 Explorer
edited April 2 in Web Browsing

I am a F-Secure user in Taiwan.

My 3-year Subscription becomes invalid after F-Secure software updates.

Shall I paste my licsese code here?

The support is not really good.

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Accepted Answer

  • Firmy
    Firmy Posts: 1,878 Community Manager
    Answer ✓

    Hello @x69toki

    Thank you for your post.

    Please refrain from sharing your personal information in this forum publicly, as this could pose security risks. We've removed this information to safeguard your identity. We kindly request that you review our community guidelines to ensure the safety of this forum F-Secure Community User Guidelines — F-Secure Community.

    On a different note, the old code-based F-Secure Internet Security has reached the end of its lifecycle. Consequently, we are offering our customers an opportunity to upgrade to the new F-Secure Total at no additional cost. For more information about this, please refer to this link Switching from the old F-Secure Internet Security or Anti-Virus product to F-Secure Total - F-Secure Community.

    Additionally, we've noticed that you've been in contact with our support team and have had your subscription updated.

    Should you require further assistance, please do not hesitate to reach out. We're here to help.

    Thank you, and have a wonderful day.

    Firmy
    Community Manager | F-Secure Community
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