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SAFE is locking my OpenOffice documents
After installing SAFE, any document old or new or created will be locked next time I open then. I uninstalled SAFE and the documents went back to working correctly. How can I run SAFE and not have my OpenOffice documents locked? Thanks iMac M1 OpenOffice v 4.1.12
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How to Turn Off Secure Browsing's Notifications
I have the same problem as this guy. Can you fix it? This notification is very annoying. plz.
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F-Secure SAFE lazy updating on MacOS
Hello, I have a problem with lazy F-Secure SAFE on macOS. Forcing a database update has no effect. Can show that it is up-to-date all day on a version e.g. ..._ 03. Normally F-Secure have up to 8 updates a day. Only rebooting the system results in updating the virus database. Thanks for helping me. MacOS 12.4 (M1),…
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Abonnement, Verwendungsanzahl Code ungültig
Guten Tag, ich nutze schon seit mehreren Jahren FSecure. Habe dieses Jahr das erste Mal eine Verlängerung über Amazon bestellt und auch einen Code bekommen. Nun Bekam ich ständig die Meldung auf meinem Android Mobiltelefon das mein Abonnement abgelaufen ist trotz Code Eingabe. Sobald ich mich über MyFSecure angemeldet habe…
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Sample upload doesn't work
Hi, yesterday I found some suspect files at my computer. I tried to upload it. But it ends every time in an error message. Is there a problem? Regards Stefan
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Blocking message from F-Secure not showing in Firefox
When I use Firefox When I use edge Why are the tips different This page cannot be allowed to run on Firefox Firefox cannot display Chinese and is not recorded in the anti-virus software log There is no problem in edge
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Renewing with student discount
Hi, My subscription for F-secure safe needs to be renewed by I am not being able to use the student discount, is it s that I can only use the student discount once?
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Problem installing F-Secure on iMac M1
I install F-Secure on my new iMac M1. When I do a restart then I have to wait for 30 seconds or more before bluetooth mouse and keybord are connecting to the computer. And then I can login. When I unstinstall F-Secure then everything is normal. Is there a solution?
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Scheduled Scan Problem
Hi, Not sure if its just my PC but I have scheduled scan enabled once a day but the last time it shows up in recent events is the 11th May 2022 Maybe related to recent MS updates ? Any comments welcomed.
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Unable to install F-Secure Safe - Free up some disk space
I am trying to install F-Secure-Safe using the F-Secure-Safe-Network-Installer. I get an error saying that I need to Free Up Some Disk Space. That around 1GB of space is required! I am installing on my main C drive and have over 60GB of space, so there should be no problems. Can anyone help me, how I can get the software…
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F-Secure has been blocked
Firefox: "Browsing Protection by F-Secure has been blocked for your protection. Why was it blocked? This add-on violates Mozilla's Add-on Policies." Sorry, but: WTF?
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Adding additional people/ children too complicated
Hi there I wanted to add my child but we were not able to manage. We have given up. So I have 3 licenses left I cannot make use of. How can I sell them? After more than 10 years of using F-Secure, I have to find another solution which is not so complicated. Best regards
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Safe banking in edge
These last couple of days safe banking has stopped working in Microsoft Edge, it works fine in Firefox, just wondered if anyone else is having the same problem.
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Charter Security Suite Error
Hello, I have a subscription to F-Secure through my internet provider Spectrum, when I first installed the program on my MacBook Pro it was running flawlessly. Since the Install in late April of this year I have been getting an error message stating that "Security Suite has faced an error and a device restart is required…
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I ordered and paid F-secure SAFE. However it says that my order is invalid.
I have got a confirmation from Cleverbridge and followed the instructions in installation. However I cannot login to my F Secure Safe, it says always that my order has got old. After login attempt I always end up this same page (as in picture below) I have had earlier F-secure in my computer, but when subscription ended it…
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Is this normal?
Does F secure disable this feature automatically?
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Mesh Wifi Systems
Hello, I am thinking of installing a Mesh Wifi system at home, and most of them seem to come with some sort of network security product, which I assume is pre-installed. Asus Zen, for example, comes with AiProtection by Trend Micro. My question is, is it likely that this additional security tool will interfere with…
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How can I clear the statistical information?
How can I clear the statistical information
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ATTENTION! The latest Windows Patch Tuesday updates broke the SAFE and ID Protection programs!
After installing the latest Windows 11 Patch Tuesday updates your SAFE and ID Protection products stopped working and will not even open. Deleting and re-installing the programs will not fix the problem, because the error appears immediately again even during the installation process. Below I will attach screen captures of…
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F-Secure SAFE doesn't open after renewal of the license
Hello everyone, Few days before my 3 licenses goes expired i renewed my subscription. Then found that at one of my computers (windows 10) f-secure license was not renewed. Tried to remove it from the licensed list and reinstall but still can not open it (i mean the blue icon and "Open F-Secure SAFE"). When i hit the button…
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Mac F-secure safe browsing extension on Firefox - needs acceptance everytime
Hi, I did not find this issues described elsewhere in the forums, so here is the new thread. Every time I start Firefox, I need to first accept that Safe Browsing plugin has permissions to access traffic, and then it says "installation complete". Why I need to accept this every time I restart the Firefox? Same extension…
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repeated Registraton announcement
Good afternoon, I wish to know why I keep getting on my mobile phone the message "Registration expired". My subscription is fully paid until next year. Therefore, please let me know what is the problem. Is there any difference between subscription and registration? Thank you for your answer beforehand. Eva Johnson…
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The program is stuck
Stopped at 99 percent why?????
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Request for Refund
I didn't know that phishing site protection is not effective just by installing it on a mobile device, but only when using a safe browser. Since I usually use Safari or Chrome, I have not been protected in any way, and any tool that does not have checks enabled when using these browsers is not suitable for use. I was…
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F-Secure SAFE for Mac Update from 18.1 to 18.2
Hello, I have installed F-Secure SAFE 18.1 on my Mac. Since some days 18.2 is available. But when I click on "Search for Updates", it does not find the update. It only updates the database. How can I update to 18.2? Thank you! Kind regards Stefan
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Browsing protection by F-Secure does not work properly
Since 2022-02-28 I have installed F-Secure Save on my computer.. In addition, I use "Browser protection by F-Secure" for Firefox. With Firefox I am experiencing two problems since I installed the "Browser protection by F-Secure". 1. Firefox no longer loads the website "ello.co". To my knowledge there is no reason to do so.…
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McAfee pop up
Microsoft Edge and Mcfee pops on the computer there i can reed , i have 3 Trojans and offer that I should buy their protection. I have scanned f-secure and it's ok.Are they bluffing? I have that protection with you? je.*******@gmail.com refmr:********* 2022-02--03 Edit: PII removed
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Windows Defender turned off while installing the newest update
Hello! I was installing the newest F Secure SAFE update when windows defender turned off completely. Also when trying to turn it on again I got a pop-up saying something in the lines of "IT administrator has turned this feature". After the update finished installing I was able to turn it on again. Is this the tamper…
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How do I install F-Secure safe and not uninstall Norton 360?
F-Secure safe wants me to uninstall Norton 360 and Webroot. How do I install without loosing my other software?
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How to free an unused license again?
I have changed the name of a device for which I had already assigned a license. I have also assigned a license to the new name of the same device :-( Now 2 licenses are defined for one and the same device. how can I free the duplicate, unused license again?