-
Standalone Freedome VPN reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure Freedome VPN reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
-
Freedome VPN not working
Hey , I formatted my MAC os computer. I downgraded Monterey from mojave version. While it works fine in the Monterey version, Mojave also stays on this screen and does not improve for hours. I remember making some network settings in the Monterey version, but the program prompted me. I tried many different locations.
-
READ FIRST Freedome articles: FAQ ,Solutions, troubleshooting, etc...
You can find our How-to and FAQs on this page License related articles * What is a FREEDOME multi-device subscription and how does it work? * How does F-Secure FREEDOME VPN license period work? * Can I transfer a subscription bought through an app store to Windows or Mac? * Taking Freedome VPN from F-Secure TOTAL…
-
Trusted Networks option missing (IOS)
How do I enable the option to mark a wifi network as Trusted? According to this help article, it should be available: The only options I have are shown in the screenhots
-
VPN Hydra + browser = some sites almost inaccessible
Am I the only one having problems with new version of F-Secure VPN, with Hydra option, and browsers having difficulties to open up some pages? On some sites, for example finnish national broadcasting company yle.fi is unreachable unless I type in the https-part as well (https://yle.fi) to the address. And to make matters…
-
Mac F-secure VPN stopped working
Maybe After an update, the F-secure VPN stopped working. It gives me list of instructions ( this is the ONLY software I have ever used that frequently asks the customer to jump over sets of hoops, just to keep working). Anyway, the first step is "Click Continue to start loading the system extension. This opens a system…
-
Network Problems with Version 25.3
We have Network troubles with two of our F-Secure Installations after they update to 25.3 The first blocks an Fingerprint Sensor operating over network The second blocks the communication between a Software running on multiple PCs It worked before the Update, and not even disabling every setting in the F-Secure App makes…
-
French Access Point not working
Does somebody knows why the bandwith with the french access point is so poor, making it impossible to watch TV. Other access point seems ok though. This happened after the client upgrade. it is really anoying if not corrected soon. the helpesk is aware of the problem but no correction for months. Do I need to leave…
-
Privacy VPN stopped working
I'm on a OnePlus Nord CE4 Lite Android 15 phone and all of a sudden Privacy VPN isn't working anymore. I've tried the three different protocols Hydra, WireGuard and OpenVPN without success. I have even un- and reinstalled F-Secure Total (v. 25.4), which didn't help either. Looking for help among the FAQ I found that you're…
-
Add a new device and you not support TV box android
How to Add a NEW android device . 2. And why you not support TV box android anymore The Android box not old and is absolute most important. (androidversion??) Hälsningar Christer
-
Where is "Trusted Network" setting?
Hi, I could not find the setting to add my network as trusted anymore on Android? https://help.f-secure.com/product.html?home/freedome/latest/en/task_A6E5BCC4E9384DDD8F0B9F052800484B-freedome-latest-en
-
Why VPN is turning on automatically ?
Somehow in my Android phone VPN seems to turning on automatically. And as known, connection is hanging when moving between mobile connection and Wifi (or even different WiFi networks). So several times per day it seems my internet in mobile is blocked due to hanging VPN connection attempt. Is there a way to turn VPN off…
-
We use VPN for watching Streamed TV in Sweden - we live in Switzerland . My whife is blocked I am no
What can I do ? We use Firefox but she has the same problem with SAFARI and Crome
-
Can't load TV4Play with vpn active
Hi. I have now tried for 3 days to watch my series on the swedish TV4Play website. Without vpn I can access the website fine and with vpn activated I can't even access the website. Firefox gives me error code: PR_END_OF_FILE_ERROR How can i fix this or should I just wait?
-
The F-secure VPN for Android Smart TV and my Windows laptop are not equivalent.
I can view more foreign TV-channels through my laptop than my Android smart TV. For example, Belgian RTL, Swiss SRF and parts of Swedish SVT are blocked by Android but can be seen through the laptop VPN. Why is this?
-
VPN (laptop and Freedom tv)
Hi F-Sec. Got 2 problems. 1 Sometimes I want to watch Dutch tv in France. Since the middle ages I have F-secure Total (including VPN). Recently something has changed in the VPN and I don't know what. If I disable VPN, I get the message 'video not allowed in your country' or something like that. Business as usual. No…
-
David Miller asks why
My VPN is continually stating it is loading Is this a case of uninstall and re install?
-
Trusted network dont work after latest update
I updated F-Secure and its VPN component to Hydra. After that, my two PCs can no longer connect over the LAN, even though both are on the same trusted network. Before the latest update, everything worked just fine.
-
latest vpn update with hydra works for a bit, then internet dies...
On 7 april 2025 I installed latest vpn update (f-secure oneclient (x64) 6.1.407) on my win11 pc, and was using internet with hydra protocol in the evenings. Each of the 2 nights since the update, while I was asleep, my internet stopped working. The first time it even crashed my firefox browser, which left a bug report…
-
Why VPN is not working after Total renewing?
After renewing my Total subscription, the VPN is not working and it has been "Loading... Please wait." for several hours now. I have also quit F-Secure and restarted it a few times without any help. Total 25.3 MacBook Sequoia 15.4.1
-
Excessive dns query from endpointprotection.exe
Hello, just noticed my mikrotik's dns cache is overloaded. After added log find out dns lookup spam is from F-Secure\TOTAL\epp\Endpoint Protection SDK\endpointprotection.exe Looks like it makes dns requests for every connection not only outgoing but incoming too. For incoming it requests reverse lookup dns. How to solve…
-
Can't connect to the VPN on the iPad 16.7.10
On my iPad running iOS 16.7.10, the VPN connection doesn’t start. The app opens, but no connection is made. Other devices work fine. Can you confirm iOS 16.7.10 is still supported?
-
Changing from WLAN to phone network or vice versa not working
The problem is, that when changing from home WLAN to public phone network, the VPN does not connect automatically. It needs to re-connect manually (switch off and on). The same happens when switching back to home WLAN. Also, where did the 'trusted network' go from Android app, and what is the meaning of the different VPN…
-
android phone + F-Secure Ziggo + Rabobank app will not work since 2 weeks
Safe Online on Android (new phone) (already reinstalled) in combination with the RABOBANK app works with mobile data but not on Ziggo Wi-Fi. It does work on other providers' Wi-Fi. What can i do to get the app working?
-
Tracking-protection and adblocker gone from Android version
I have F-secure Total and after the VPN update that added the Hydra protocol I no longer see the options to enable tracking protection and adblock. Have these settings been removed? I get more ads in Chrome after enabling VPN than without VPN now...
-
Please Help: Unable to use Freedome VPN...
Hi, I'm in need of some extreme help! This has been an extreme problem for a long time now as it prevents me from using F-Secure VPN. I just want the F-Secure VPN to alter the IP address of a particular web browser but not effect any other Apps on my Windows 10 PC. How can I do this? I'm unable to use the F-Secure VPN…
-
Does f-secure vpn server support by example openvpn client on my asus router?
I have some linux workstations also and asus openvpn etc server on my router. Can I make a vpn connection on my home router and use f-secure vpn servers for a connection into some coyntry?!
-
F-secure vpn and phonelink
Hi, F-Secure's VPN blocks the connection between my phone and computer if either one has the VPN on. I've tried adding Phone Link to the list of allowed programs in the VPN without success because I can't install Phone Link there as I can't find its location on the computer. I've also added the Wi-Fi network to trusted…
-
VPN
How can I get my F-Secure back to running properly. After updating VPN yesterday I am now getting DEVICE RESTART NEEDED - F-Secure has faced a problem. and RESTART REQUIRED - Virus and spyware malfunction. This is happening constantly and restarting many times has had no effect. Also, all Withsecure items in Task Manager…
-
Only IKEv2 protocol is working for F-Secure VPN
I have Windows 11 (v. 24H2) and F-Secure Total version 25.2. and noticed an issue when activating VPN after a while, that only IKEv2 protocol is working and able to make working connection. If i try to select OpenVPN or OpenVPN (TCP), connection attempt just jams forever to point where it displays "Connecting…" and all…
-
Mac Virus Scan Stalling at 53%
This discussion was created from comments split from: F-Secure blocks internet on WiFi network switch macOS Sonoma.
-
VPN swiss
vpn swiss not work on rsitv for geolocation ,in all program vpn work … Risolve? Thanks
-
VPN not hiding location
Hello everyone, Last year I used F-secure VPN to access media platforms which allow streaming only for "national" users. Renewed the subscription this year but now the platform recognized that I am not where I "pretend" through the VPN proxy and shuts me off. Anyone experiencing the same issue?
