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Browsing Protection cannot be installed, reported as causing serious problems
All of a sudden F-Secure SAFE prompted me to take action. The problem stated by SAFE was that I need to configure the Mozilla Firefox extension to protect my browsing. I had already configured the extension a long time ago, and when I decided to reconfigure by clicking Configure, Firefox displays the message "Browsing…
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Browsing protection add-on not working on Mozilla Firefox
Hello, Here is some background information about the blocked Firefox extension: Mozilla rejected our add-on submission on 18th of February. They notified us that our add-on is breaching their policy by 1) not displaying a privacy consent prompt after add-on installation and 2) the add-on executes remote code. Our legal…
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How to install the Mozilla Firefox browser extension
Suddenly F-Secure reports on my laptop: The Mozilla Firefox browser extension must be set up to protect your browsing. If you install the browser extension, this app can protect your online banking while also improving browser security in other ways.” But when I click on 'install' I get the following message: "Browsing…
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Why has Mozilla Firefox blocked Browsing Protection by F-Secure add-on?
Hi. This evening my F-secure Safe wanted again to install Browsing Protection by F-secure add-on on my Firefox web browser. I have had that add-on activated since I installed F-secure on my pc. But now Mozilla has blocked the add-on. Mozilla's reason: This add-on violates Mozilla's add-on policies by executing remote code…
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F-Secure SAFE super high memory usage
About a month or so recently after the update, fshoster64.exe would use up a lot of memory and had to be rebooted before it would be resolved, but it would continue to happen after running for a while. The operating system has been completely reinstalled, excluding other software problems Provide fsdiag.zip as analysis…
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SAFE frequent crashes at startup on MacOS
Hello, I will start this post by acknowledging the great improvements for the apple silicon support made in the version 18.4. I believe that it took quite some effort to get there and it's paying off. SAFE is now usable on my M1 Pro mac. Thanks for the good work. I will still ask for some effort to iron out some issues…
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How to update old anti virus bank?
Hello, My F Secure says my anti virus bank is outdated, that I need to update it, but nothing happens when I push the right button.... Waste of time and money.
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allowing school websites/apps for SAFE kids
Hi I have a big problem regarding how safe is blocking my daughters samsung galaxy. every app/link we open gets redirected to the safe browser and end up getting blocked. The age rating is 7 to 12 and parental control is activated. Especially is this a problem when it she\s trying to do her homework in the showbie app and…
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how can I download . It won't work from spectrum's web site ?
need help
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"The application cannot open the specified document or URL
Hi! I just installed the F-secure safe on my Macbook Air with M1 processor. I live in Finland and was happy to hear that the local boys finally got the F-secure to run natively on M1. However... After I installed it, when I tried to run a scan or proceed with safari browser extensions installation, I got hit with an Apple…
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Brave browser and F-Secure extension
I have recently installed Brave browser in my desktop computer but the browser extension hasn't been added. How can I add the Browser protection add-on by F-Secure? The extension has been added to the Google chrome, Microsoft Edge and Firefox browsers installed in my computer without doing anything on my part but it has…
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nach Wekseinstellung zurücksetzen kein F-Secure mehr
hallo musste meinen PC auf Werkseinstellung zurück setzen. wie kann ich f-Secure Total wieder Installieren . habe schon alles mögliche versucht Danke vorab
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I am trying to create child accounts, but i initially sent initiations for main accounts
I have been trying to install these applications for a while now, but there is no online support available.
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Safari Extension iOS - Set up
Simply not working, it can be activated but doesn’t do anything The license is active and valid on the device „Not logged in Log in to F-Secure SAFE to protect yourself while surfing.“
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SAFE on Synology NAS?
Can I install SAFE on a NAS (Synology)? If yes, what to do? The default is to let the affected device receive an email or SMS. This is not possible with a NAS.
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Old F-Secure Safe in old hard drive
Hey, I have the old F-Secure Safe in my old hard drive, which was taken recently out from a dead laptop. I now have the old laptops hard drive in an enclosure and via USB I can attach it to my new laptop. With the two (new laptop+old hard drive with enclosure box) I can see the old F-Secure Safe files but I have no way…
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How to know the last software version
Hello everybody, I'm building a tool in order to keep track of F-Secure software updates. I would like know if there is an API or somewhere in the website providing the last version number of the F-Secure Antivirus software ? Thank you for your time & your work, All the best Ninjeneer
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Using plex media server
HI, I recently purchased a licence for F-Secure SAFE and am very happy with it so far. Unfortunatley I dont seem to be able to run my plex media server within my home network from a laptop with SAFE installed. Ive tried adding exceptions to the ignored programs list and to the web address for the plex interface with no…
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Ist this from your page? - The new Safe Browsing extension for iOS
when I’m going to use the browser I became this… could somebody tell me what is this?
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Scammers?
I requested to give PayPal Honey? Access that’s why I don’t know what to think. I accepted at first to extend my browser. All the things they asked me and today I became an SMS where supposedly it was a member of my family asked me for money. It’s possible that both scammers are?
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Individual file scan not available
Hi all I'm running Windows 11 with F-Secure installed. When I right click and select "show more options," I don't see an option to scan my selected files. I've tried checking for updates, uninstalling/reinstalling F-Secure and decertifying/recertifying my device. It's a new computer, but the option was available for a…
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Account issue
Good day, i am a user of Fsecure Want to add more users but the system is down
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Safe Browsing Extension is now available on Safari for iPhone and iPad
Hello F-Secure users, We are glad to inform you that we have launched a new extension of Safari for the iOS device to provide better protection for all iPhone and iPad users. The new browsing extension can be enabled on Safari; hence, you will be protected when using Safari on your device with banking and browsing…
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F-Secure issues and observation - trial on MacBook with Catalina (10.15.7)
Hello All, I am new here and have been using F-Secure (as a trial) just for a couple of days. Before I used software from another company, but decided it was time for a change. My system is a MacBook with MacOS Catalina (10.15.7). Issues I encountered with F-Secure are listed below as well as my observations. I expected to…
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How to get F-Secure support, please help
I am using a trial version of F-Secure SAFE and have some problems. Listed an overview of these here on this help Forum, hoping to get advice or suggestions about the next step(s). Besides a response from a moderator and my reply to his questions, I did not receive any suggestions about what to do next. I understand, it is…
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Elisa Yritystietoturva_F-secure plugin hosting service high CPU usage (continued)
Hi, Opened today my work laptop. CPU usage 100%. F-Secure plugin hosting service ate all my CPU power. Waited for a minute, then had to act. Tried to stop the service to get to use my laptop -> unsuccessful Disabled Firefox and Chrome browser extensions -> worked Checked the Scan Settings as you mentioned in a closed post…
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Is F-secure running on my computer?
I just subscribed to F-secure. I'd like to see what it is doing, including scans it has run and malware it has blocked. I'd also like to schedule a scan. But I don't see an option for either of those features when I log in. I'd also like to create a quick link for my laptop home screen. I don't see an option for that…
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Multiple platforms (Windows, iOS, Android) & SAFE subscription
Hello, I have purchased the F-Secure SAFE product on my Windows OS. I installed SAFE to an iPhone, logged in with my account and got the device protected, but the app does not show anything other than the SAFE browser protection. I can't see the virus scanning I see on my Android/Windows products. Is this normal? I was…
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Browser Protection Pop-ups
Like many others I constantly get Pop-ups for browser protection even when I press 'Don't ask again.' In other threads, agents suggest it has been fixed in an update, but the feature must not have taken affect for some people, and they suggested to reinstall. I've re-installed as clean as possible on multiple computers and…
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Adding an adult account to a protected tablet
Hi, Today I installed F-Secure SAFE on my daughter's Android tablet. So far so good. But I want my wife to be able to log in with her own account as well. SAFE prevents me from adding a user account to the tablet, citing family rules. But as the family rules administrator I can't find a setting to allow me to create a…
