I am daily getting reports of Trojan.tr/crypt.xpack.gen being prevented from infecting my machine.

GlennB Posts: 1 New Member

I clear this threat (many identical files) but am annoyed with having to do this repeatedly. Is there a way I can prevent it attacking?

Accepted Answer

  • Firmy
    Firmy Posts: 1,778 Community Manager
    Answer ✓

    Hello @GlennB

    Welcome to the F-Secure Community. Thank you for your post.

    We kindly recommend that you send us an FSDIAG report along with a copy of the suspicious file (if available) for a thorough analysis by our lab.

    Please be sure to tick the box that says, "I want to provide more details about this sample and receive updates on the analysis results." This will help us get in touch with you if needed, so please share your contact information and any extra information about the issue.

    To assist you with the submission process, you can refer to this link: How can I submit samples to F-Secure? - F-Secure Community

    Click here for instructions on how to generate the FSDIAG.

    Thank you so much, and I wish you a fantastic day.


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