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Subscription Valid but Anti-Virus Not Working - Need Assistance
I purchased a 3-year license for F-Secure in 2022, and until last month, everything was working fine. However, I've been consistently receiving a "Subscription is about to expire" warning despite having a valid subscription till 2025. Recently, I discovered that my anti-virus protection is no longer active. When I check…
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Pankkisuojaus aktivoituu vaikka muita sivustoja ei ole auki
F-Securen Safari banking protection alkoi edellyttämään sivustojen hyväksymistä version 19.3 päivityksen jälkeen, vaikka selaimessa ei ole muita istuntoja auki. Asetuksista ei löydy säätöä tälle, joten oletan sen olevan vikatilanne.
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Browsing Protection for Opera Browser
Hello! Please add support BP Extension for Opera Browser. Now Opera can receive extensions from Chrome WebStore, but extension not working corrctly with Opera. Please, fix it! Best regards and thank You:)
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Microsoft-Abhängigkeit
Ich benutze noch Windows 8.1, weil ich die dauernden Löschungen der gesamten Festplatte leid bin. Vor einigen wenigen Jahren hatte Microsoft zugesagt, dass Windows 10 die letzte Version ist und es dann nur noch Updates gibt. Nun: "Was schert mich mein Geschwätz von gestern" und Windows 12 ist wohl schon in Sicht. Wenn man…
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How is F-secure rating websites and shops?
Hi, I visited one of our websites (qualityhygiene.nl) and we get a sign that F-secure has rated this site/shop as 'doubtful'. This shop has never had a bad review and is the pilot shop for our mothercompany Thyzo BV in Amsterdam. Thyzo BV is distributor for Wood's (Sweden) products. How has this rating been produced?…
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What is happening currently with the my.f-secure.com website? Password resets not working.
I have notice lately that every single time I navigate to my.f-secure.com/login and enter logon credentials, that the webpage indicates that the password is wrong every single time. So I choose the "Forgot Password" option and get a password reset link that includes:…
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Subscription is active, but I recive message "Your subscription has expired"
i not able to scan virus. eventhough still valid until 2025
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Frank Morrone
I can not get into my keybank cashback rewards. I can get into everything else on keybank but that
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After 19.2 - Firefox Browser extension needs to set up again and again
Hi, F-Secure recently updated to version 19.2. I have a Windows 10 computer with Firefox installed, Firefox has the extension installed already. But after 19.2, F-Secure constantly asks for extension install. So I'm using firefox, then the attached popup appears, and it is driving me crazy. Tried: Reinstalling the…
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Appearance of "info.zip" on my hard drives
Hi, does anyone else find that occasionally they find a file named "info.zip" on their hard drive(s) ? When I scan with F-Secure it finds that these ZIP files contain some kind of worm or BitMiner type infection but don't remove them because F-Secure doesn't have this capability (delete an "archive" that is found to…
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Shouldn't DeepGuard recognize the Finals as safe?
I had quite a hard time getting The Finals to run on protected computer. Kept getting a TFLA0002 login error. Once I created an exception for Deepguard for the game folder under steamapps, login went through. I get the game's anti-cheat did not respond well to Deepguard.
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how to deactivate end of license messages?
How do one deactivate the annoying pop-up messages that the F-secure subscription is expiring? This message appears two months before the end of the license expiry. If you can't switch that off, I'll buy another Software in the future.
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CODE ERROR
I have a subscription code that was working. the expire date was April 11, 2025. now I cannot use it and it says that my subscription has expired. I've created an account and tried to insert the subscription key there, but it still tells me that it me that is wrong. help please.
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How do I allow a program through that F-Secure has blocked?
I am trying to download quicken updates and F-Secure is blocking them. It has also blocked other programs that I want to unblock.
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F-Secure app says subscription ends on 2026-05-28, but I can´t find the subscription code
Hi, I bought my DELL laptop i May 2023 and got an offer to have F-Secure Internet Security for 3 years - which I accepted and installed. From the start it was somehow registered as a trial subscription. So I have the app saying the subsription is valid to 2026-05-28, but I cannot register it since I do not have a valid…
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F-secure blocking all websites as banking
This just started recently - blocking a google search for recipes as banking sites. Only happening on this computer (windows 10, Chrome), not others. Ideas? Had previously been to a bank site on Firefox, but had logged out.
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how to uninstall f-secure windows 10
how to uninstall f-secure windows 10
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Can I not use my previous but valid internet security key?
In June I purchased a 3 device/1 year Internet security license. The key was entered during installation and the application worked. Unfortunately, I had to buy a new SSD drive and now I can't find an installer where I can give my valid key, only the login option is offered by the installers now. Here I can log in but the…
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Change of Billing Address
Hi there! I’ve just noticed that the address on my invoice is my old home address. Where can I update this? Many thanks.
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f-secure for windows xp
My question is whether it is possible to use my f-secure safe subscription on my windows xp computer? Where can I download an older version of f-secure? can it receive regular definition updates?
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Tamper protection is disabled
There is an item in the settings: Tamper protection with the description: Tamper protection prevents malicious applications from terminating the product's central security processes. and the information: Error: Tamper protection cannot be switched on. You must reinstall the product. What does this mean in concrete terms?…
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F-Secure Internet Security upgrade to total not working
I've created my account, but the subscription keys are not working. How do I resolve this? based off the forums its a common issue, and no answers.
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Microsoft protection notice
Hello, can anybody explain, why is Microsoft sending me a message (every time I start my laptop) "Your virus protection programme is not updated", even if I F-Secure shows that the updates were checked one minute ago and that everything is ok? Thanks and regards,
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bank protection blocking sites
I am having trouble with banking protection. What typically happens is that I click on a link on an aggregator like nerdwallet. Banking protection pops up and shows a link. I choose to add the site and add it. However, the site does not load automatically. How do I get to the site after adding it?
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How do add a device to existing user? (so many questions about this in the past!!)
I have 5 licences. My wife got a new phone. I removed her licence from het old phone, and I'm trying to get her new phone licensed. Under her name, there is no "add device" Under my name, I can add a device, but it says "who for?". When I enter her name it says she already exists. So how do I add a device for her? (FYI, I…
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Banking Protection is Active
I would have used Search to find if anyone else is having an issue with this but when I click Search, it won't let me type anything. Just today, I started having trouble with "Banking Protection is Active" every time I try to print an attachment. I have to go through several steps just to get to the point where I can print…
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F-Secure won't start the automaticly weekly scan of my computer.
I have set my F-secure scan, to a automaticly weekly scan on my computer for every tuesday at 19:00 hr. In my settings I can see that the next scan will be started on this date. Unfortunately, when the day/time is reached, the scan don't start. Sometimes the scan is started at a random day/time, but I can not find where…
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Windows phone link
What is the cyber risk of linking Android phone to Windows? Can someone with unauthorized access to Windows hack it and gain access to the Bank ID? How does F-Secure Safe protect link to different phones?
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Need some help with F Secure Internet Security product.
Hello, I've recently bought F Secure Internet Security licence key. However when i download F Secure Internet Security installer from the official site it seems to install FSecure Total version of the product, so I can't redeem the code I've bought. Is there any way to download the "older" installer of F Secure Internet…
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Microsoft Real Time protection disabled
This discussion was created from comments split from: Mail from Microsoft that realtime protection is disabled on startup.
