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Regarding the illegal reduction of my license from 02.10.2025, to - 11.02.2025
This topic was raised by me back in December 2023 ! I wrote about this issue in the forum, but my topic was ignored by the F - Secure management, since the answer I received from your employee was not accurate and clear. Now I see that the date of 02.10.2025, which was clearly fixed to my account, is now missing and in its…
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Have deleted my login e-mailadress
Hi, I have deleted (ended subscription) my login e-mailadress and do not get access to my F-secure account. Need to change e-mail. What can I do?
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Fed esure
I want to delete my account as I have yesterday left till I have to pay and I don't want to . On the app and online you don't have a choice whether you want to delete your account and I'm fed up of all the 354 emails that I have from it so could you please delete my account
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Merging Account with https://personal.f-secure.com/devices
Started out as Lookout customer and was migrated to F-Secure. I tried to create an account via F-Secure my account but it does not show my Lookout account subscription. Only way to view that subscription personal F-Secure website. Is there a way to subscrip to F-Secure Total. Will there be a discount for existing Lookout…
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I want to cancel my account
I want to cancel my account
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Safebrowser and family limits
Hi! At android, f-secure total seems to be failed in children’s phones. OK, some features work, but two major issues: You can not disable or uninstall Safebrowser, so you can not prevent web access from children. This is very bad. Sleep time is limited beween 6 PM to 12 AM There has been couple of discussions before,…
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Renewal notice on Freedome
This discussion was created from comments split from: Standalone Freedome VPN reaching End of Life.
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my.f-secure.com,renewing substrictions as a self-service
Q: What are the criteria that must be met in order to renew orders (when the old ones expire) in the my.f-secure service as self-service in order to: the number of devices can be reduced (number of licenses) For the follow-up order, you can freely choose the licensed products and quantities (e.g. 3 F-Secure products: 1…
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Peruutus
Olen yrittänyt useita kertoja peruuttaa jatkuvan tilauksen. Joka kerralla saan ohjeiden mukaista peruutusta yrittäessäni huoltoilmoituksen, enkä saa prosessia jatkettua. En tarvitse ylimääräistä suojaa, laitteeni on suojattu muuta kautta. Mikäli en saa järkevästi nyt peruttua (ilman ylimääräistä linkkiseikkailua) otan…
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Update the new licence on the device which is coming insted of the laptop that install first F-secur
We are going to get A new laptop because we cannot anymore update Windows 11 to our old laptop where is Windows 10. The old laptop is the device where we have install our first F-secure Total. We have 5 license and those all is in using. Guestion: When we have get A new laptop I think we are updating F-secure As follows:…
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How do I get my money back?
The provided VPN service is ridicilously bad. I mean, about half the time I attempt to use my iPad, iPhone or Mac, the network is unvailable. I also see (in pad) the VPN indicator flashg every once in a a while. Connections are fine: everytihg works when I turn off the VPN. Sometimes the connections might work fine, for a…
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Problems with my app on mobile xr
My F-secure app on the XR no longer starts. The memory is only half full. What could be the reason?
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License renewal page show incomplete information
I cannot see the period, number of device. Trying via F-secure program or directly by logging to the my-f-secure account - same result. Someone is going to fix the web page issue?
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Number of devices
I also found it impossible to reduce the number of licenses at renewal. This is OBVIOUSLY a deliberate attempt by Cleverbridge to make this very difficult/impossible. If this is not made easier I will cancel my subscription and use a different virus checker. There are plenty of alternatives. Maybe I don't really need this…
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Reduce the number of licenses on my account?
How do I reduce the number of licenses on my account? I have been an account holder for ten years, but this will be th elast if I don't find cogent, intelligent answers.
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Auf Kinderkonto kann F-Secure ausgeschaltet werden.
Hallo Zusammen, mein Problem ist, dass das Kind auf dem Kinderkonto in einem Androidhandy F-Secure ausschalten kann. F-Secure wurde auf diesem Handy explizit als Kinderkonto eingerichtet. Was muss man machen das F-Secure vom Kind nicht mehr ausgeschaltet werden kann?
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I accidentally did not cancel my Freedome subscription, and I would like to refund it.
I accidentally did not cancel my Freedome subscription, and I would like to refund it. Could I get some help with this?
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Down for maintenance
Hi there, I've had to create a second account to ask this question as my account that I signed up for via virgin media isn't working. When I log in with my main email it says down for maintenance. Could you please assist with this as it's been a couple days now with no access. All the best Owain
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Why was I charged and I already cancelled my subscription before my yrail
I cancel my subscription before my trial was up. Why was I still charged
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Can both parents set screen time limits for their kid's Windows computer
Hi! Our kid is using his own Windows 11 computer with F-Secure Total installed. I have F-Secure Total installed on my Android mobile phone. F-Secure Total licenses are managed by me. My wife has F-Secure Total installed on her Android mobile phone. When I open F-Secure app in my mobile I can see all users of my Family (me,…
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Cancel my F-secure
uta mitt F-secure kontoill avslv Jag
