Windows

Malware/virus/something got through, any advice?
Hi, Despite everything something got through and deleted 40 GB from my HD. I was able to run a Full Computer Scan with F-Secure, but it found nothing harmful anymore. Any advice? Could it be the virus destroyed itself too? What should I do to ensure nothing can spread any further? IOW how can I wipe the HD so squeaky clean…
Multiple Windows users - FS Protection login not accepted on others but the main user
I have multiple user accounts on my Windows 11 computer. I have fs protection acting normally on my "main" Windows user account. However, when I log in as another Windows user, fs protection requests for login. When I enter correct credentials, a panel "Who should this device be set up for?" is shown. Option "My device…
Keeps showing Temporarily down for maintenance at my F-Secure page
Any Idea about how long this maintenance is? It has been almost 2 days without success.
Multiple Windows users - FS Protection login not accepted on others but the main user
I have multiple user accounts on my Windows 10 computer. I have fs protection acting normally on my "main" Windows user account. However, when I log in as another Windows user, fs protection requests for login. When I enter correct login, it says I am already logged in and continues to warn me that I have to login for the…
renewal of subscription from the old application
good day, in the old application I had an activated key until 2025 and now it has been cancelled. what should I do?? I had honestly paid for the key.
Auto-delete of quarantined objects
I think that it would be advisable to add an option to automatically delete objects in quarantine, indicating how long they will be kept in quarantine. I hope this feature will appear in FS protection and F-Secure.
F-Secure app (version 19.1) on Windows 10, can't log in
I have the F-Secure app installed on my laptop running Windows 10. I haven't used the computer for a few weeks, and today I found I'd suddenly been logged out of the app and can't log back in. I keep getting the error message: "Sorry! Could not connect. This could be due to our servers being busy or our awesome technicians…
Windows 10 backup procedure triggers a quarantine action by F-Secure Total
I have a scheduled backup running in Windows 10 Pro, v. 22H2, build 19045.3324 once a week. Lately, whenever the backup process starts to run, I get a message from F-Secure Total stating that a file has been put into quarantine. The path is always the same, the reason is always the same, but the filename differs (it is…
Mail from Microsoft that realtime protection is disabled on startup
Hello! Since a month (or two) I am getting emails with warnings from Microsoft/Windows that Realtime protection is no longer active on my PC. If I then open Windows Security center, it tells me all is fine and my PC is protected by F-Secure. If I then check F-Secure, I get to see all greens and the message that it is…
New F-Secure and "One License/One Device"
We are a family of 2 adults and 4 kids. Our familys typical Windows computer has one admin account (security, you know? for installing stuff etc) and _several_ normal user accounts ( Dad, Mom, kid1, kid2 ..) We have several computers and even one Macbook. Some user accounts are on multible computers and some are not. We…
mass delete all existing passwords?
Hi, how do I mass delete all existing Password Vault passwords on Windows? NOTE: uninstall is here not a solution as I have the password vault on many devices! BTW: To manage hundreds of passwords is not efficient when I cannot export passwords to any other format. Best Regards Henkka
F-Secure modifies hosts file and states that it can be restored but it's not possible
I'm on windows and after installing f-secure just found that the hosts file in C:\Windows\System32\drivers\etc\hosts got replaced by F-Secure. There's this message at the top of the file now: # # Copyright (c) 2007 F-Secure Corporation # # This is a HOSTS file created during malware removal. # # Your original HOSTS file…
extension for Brave browser
F-Secure says there is no extension avalable for the Brave browser, if so, can anyone explain why the F-secure extention is working on my Windows 11 latop with Brave and is not working on my Windows 10 desktop with Brave. And the Edge store says the F-Secure extension is compatible with my browser, but i can not download…
Brave browser and F-Secure extension
I have recently installed Brave browser in my desktop computer but the browser extension hasn't been added. How can I add the Browser protection add-on by F-Secure? The extension has been added to the Google chrome, Microsoft Edge and Firefox browsers installed in my computer without doing anything on my part but it has…
On a single desktop, 2 users want to access 2 different vaults
On a single desktop, there are 2 users. Each of them wish to reach a personal vault. How is it possible ?
Freedome disconnecting frequently for no obvious reason
During the past 2 weeks or so Freedome has suddenly disconnected for me multiple times (at least once a day) and often in situations where a stable internet connection is essential. The service worked fine previously. As such, I cannot use the service during those activities, because the risk of disconnect is too high...
Individual file scan not available
Hi all I'm running Windows 11 with F-Secure installed. When I right click and select "show more options," I don't see an option to scan my selected files. I've tried checking for updates, uninstalling/reinstalling F-Secure and decertifying/recertifying my device. It's a new computer, but the option was available for a…
hacking
Hello, Someone is hacking my latop ; He / she put into trash can F-secure SAFE that I installed. He/she make it too with Ccleaner and wipe (To clen my p.c) So I restore it regularly. How could I do ? Thank to you. Clairette
F-secure på win11
Er det muligt at få f-secure på min win11?
AO3 en Blitzkrieg 3 werken niet meer
Bij het uitschakelen van F secure werken AO3 en Blitzkrieg 3 werken deze wel. Volgende melding: een ander programma knoeit met bovenstaande programma's.
Does F-Secure SAFE run under Parallels Desktop on an M1 Mac?
I cannot install F-Secure SAFE on a Windows11 System running under Parallels Desktop on an M1 Mac. What's the problem? The error message tells me that the Processor ist not supported. But on that W11 System even age old Windows98 programs with deep hardware access are running. Why not f-Secure Safe? I think that’s not a…
Capricorn-updates ONLY HALF THE WEEK - still the same - SEEMS to be solved, for now
What's happening - or, rather... What's NOT happening??? The version-number for F-Secure, is 18.5 - and the program is valid until 21/9 2023 - and the FSAUA reset-tool has been tried to no avail. I'm having Windows 10, the latest version Should I uninstall it, and go here instead??…
Scan Button in Context Menu after upgrade to W10 missing
Upgrade from Windows 8.1 to Windows 19 f-secure safe Windows 8.1 was supporting Virus scan on a File from the context Menu. After upgrading in place to windows 10 in the context menu the f-secure scan button is not available. What was happened? Thanks
F-Secure Sense(windows) 18.4 / Banking protection / Teamviewer.exe(service)
Is there a way to exlude this from occuring during Banking sessions(nordea.fi) ?

Windows

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