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F-Secure Total version 19.7 hangs in Mac OS 14.6.1 when opening
Hi, I have an active subscription from F-Secure's Freedome VPN that I successfully migrated to F-Secure Total a few weeks ago. I verified that my subscription is active until 3rd Nov 2024, so still a few months left before renewal. I also have successfully used the VPN feature of the new app but now the app suddenly…
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F-Secure TOTAL password browser extension needs to be reconfigured every time I open my PC.
I am running Window 10. I have set up password vault and I'd like to use it to hold my passwords. I also want for everything to autofill. However, it is very annoying to use as every time I open my PC I need to open the F-Secure app, copy the code for the browser extension, paste the code on the extension and then it…
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Browser extension leaks memory
Hello, F-secure browser extensions cause memory leak. I had over +1.1 pids and most of them were fs_key_NativeM. PC uptime was 1 day. I shutdown all the programs and the OS wasn't freeing any memory. I had nothing extra running at the time of screenshot. Now that I disabled the extensions from all browsers my PC runs fine…
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F-Secure Total VPN blocks Mac Magic Keyboard Touch ID
I have a problem with Apple Magic Keyboard Touch ID and the reason to it seems to be VPN. Touch ID rarely worked when the keyboard was in BT-mode. It works fine when I connect it to my Mac mini with a cable. So I called Apple support today and they gave me a few things to try on it. First one was to disconnect my VPN. So I…
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Mac App not working properly
Hey, I have a few issues with the F-Secure total installation on my M1 Pro and Windows. Only on Mac: When trying to initialize the password manager, it asks me to create a master password, but it won't accept any password. It will literally say "This password is too easy to guess…", no matter what I type in. On Windows…
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Prevent login to my.F-Secure account until completing verification
We came upon a situation regarding the registration process of my.f-secure.com account. Normally to register for a my.f-secure account the user first fills the registration form and click register to create the account. At that time the users are able to fully access their my.f-secure portal account. But they also need to…
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VPN bug caused bandwith issues in Steam even when toggled off in Total
I wasted 2-3 hours yesterday troubleshooting why Steam's download speeds had dropped to 1,5-3MB/s instead of the usual 55MB/s. Asked some local friends on the same ISP within a few km to see how their speeds were.... maxed out, no issue. Every other launcher (Ubisoft, Epic) and Internet downloads were doing 50+ as well. I…
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Banking Protection Blocks Webpage Load After Login
Banking Protection detects Self Service (fidelityrewards.com) and launches. After login Banking Protection prevents: The loading of webpage elements, booleans and connected data that are imported by embedded html from servers hosting the content/data. The use of authentication apps (e.g. Authy, Google or Microsoft…
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Problems with password vault access from F-Secure app and subscription in ID-protection app.
Hi! On my Windows PC I still have the separate applications i.e F-Secure, Freedome & F-Secure ID-protection. In the F-Secure app, it shows that I'm logged out but everything still works and if I try to log in it tries to make me setup my computer for another user as it's already configured previously. I'm guessing this is…
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License and account sync problem?
I renewed my license for F-secure total, and for some reason i cannot install it on any devices. Logging in and reinstalling the software does nothing, and the "My F-secure" correctly claims in the top bar that i have 358 days remaining in the license, and 3 free licenses. Is there possibly a bug in the software or in my…
