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Important Announcement: F-Secure Internet Security and Anti-Virus Products Reaching End of Sales
Dear F-Secure Community Members, We have an important announcement to share with you regarding F-Secure Internet Security and F-Secure Anti-Virus. After careful consideration, we have decided to discontinue the sales of these products. As of the announcement date, these products will no longer be available for purchase.…
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F-Secure ends support for Windows 7 on August 14, 2023
Hello F-Secure users, How are y'all doing? I hope y'all are in good health and stay safe in this digital world. F-Secure will stop supporting Windows 7 as the operating system on August 14, 2023, since Microsoft ended it on January 14, 2020. After the support ends, we cannot guarantee the safety of the machine even if…
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Safe Browsing Extension is now available on Safari for iPhone and iPad
Hello F-Secure users, We are glad to inform you that we have launched a new extension of Safari for the iOS device to provide better protection for all iPhone and iPad users. The new browsing extension can be enabled on Safari; hence, you will be protected when using Safari on your device with banking and browsing…
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READ FIRST: Common solutions (Installation, Infections, etc. )
Installation, Uninstallation, malfunction * Download installers - retail versions (not for F-Secure SAFE or ISP versions) * Removing other Antivirus programs before installing F-Secure * F-Secure Uninstallation Tool for Windows and Mac * How to install F-Secure SAFE on your PC Infections (virus,…
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Problem with anti theft code
hello please can you help me ? I have a problem with the anti-theft code on my nokia n8. I forgot the password, the email address and cell number I used for setup is no longer in use. New email address hxxxxxxxr@gmail.com Regards Hxxxxx Edit: PII removed
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Get a licence from Cleverbridge - useless
😕 Buying al license Internet Security. Can´t reinstall F Security after reinstallation of Windows.
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Help me stop SSL pinning, corrupdating, and provisioning custom os of windows and android
I had fsecure antivirus and internet security on my windows 10 dell via my spectrum internet account. There's many warnings from site redirects but what this is got through undetected. I believe I'm being personally attacked and hated on by a hacker for being a potent idealist. .I have been SSL pinned and reprovisioned and…
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Browsing Protection Pops Up
This discussion was created from comments split from: Browser Protection Pop-ups.
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F-Secure monitors Internet traffic even with web traffic scanning, browsing & banking protection off
F-Secure Internet Security and F-Secure Total (I tried both) still monitor Internet traffic even with web traffic scanning, browsing protection, and banking protection turned off and I never installed F-Secure's browser extension. Even with all of that turned off the "websites checked" counter on the "Secure Browsing &…
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F-Secure unresolved licensing bug unresolved over many years
I have Internet Security with 5 licenses. I have had it for Suddenly I can only see 4 supported and I get the paraphrased message: "You have used up all your licenses" when I attempt to reconnect the 5th which just recently stopped running FSecure. I have been using this product for many years without change. I have never…
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I loss my mobile
I loss my mobile and I have f secure account also in mobile how to track
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Why is WinZIp a PUA?
All of a sudden, my copies of WinZip executables have been identified as PUAs. It's not a major issue for me, as I hardly ever use the program, but it wl dbe good to know why this has suddenly appeared. Any ideas, anyone?
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I WAS TOLD I WOULD BE SENT AN EMAIL TO REINSTALL MY F-SECURE SAFE
I WAS HAVING A LIVE CHAT WITH YOUR EXPERT AND WAS TOLD I WOULD RECEIVE AN EMAIL WITH REISTALL INSTRUCTIONS BUT I HAVE NOT RECEIVED ANY SUCH EMAIL
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Does f-secure scan Expert Witness files?
Hi, There is a file container format called Expert Witness files, e01 extension. A forensic image refers to a copy of unmodified electronic data The image file can be a copy of a single file or an entire hard drive. I wanted to know if f-secure av can read the content of this format, like zip or its unsupported?
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Hi do you have a protection for smartwatch?
I need to know about my samsung galaxy watch 4 can also be protected by F- Security? If you have it how do I use it ? If you dont what to do then? Thanks för answers kindly: tijo
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to delete dangerous file
Hello, during yesterday's scan FSecure detected 3 dangerous files. After using the cleaning routine and contacting support, I tried to dlete the files manually. 2 of them could be deleted, one (roboot.exe) could't be deleted (code 0x800700E1). Is there any one who could help? (next week I am out of town in a mission).…
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How do I remove Exploit:W32/PowerShellStager.B!DeepGuard?
I keep getting popups that say an app was closed and but I cannot find information on how to remove it.
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F-Secure is Blocking Websites
Hi FS Community, I have a windows 10 laptop with F-Secure Safe installed wich has been working OK for several years. However, recently experiencing problems with blocked websites which I know are OK. Blocked websites even include my Micosoft account. Messages appear stating that the website is not secure, or there is a…
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extended subscription: appears on my f secure account but not on the application (mac book pro)
Hello, I have just extended my subscription by entering a new key. On the F secure site (my f-secure) the subscription is extended and it is indicated that my computer is covered until May 2024. But on the application (mac book pro) it is still indicated that the subscription ends on the 28th. I have tried several…
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Allowing new connections for trusted apps, while in banking protection mode
While in banking protection mode, the UPS monitoring (client) app's connection to the UPS server is interrupted or not established anymore. UPS client and server are in the same network 192.168.2.0/24 using TCP port 3493. The connection is re-established periodically. As a workaround, I could turn off "Disconnect untrusted…
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Why is renewal more expensive than purchase a new product as not logged in User
Hello, my licence expires in 2 days. To renew the licence the price is 86.99€ for internet security for 1 device for 2 years. If i go on the normal shop and want to buy as "new costumer" the price is 59.99€. This is not what i expected as a good costumer experience for your long-term costumer. Greetings
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I bought a F-secure Internet Secutity Code.
Hi, where can i puch this in so I can use it? I have already a F-Secure Internet Security that will end in 4 days, Ive tried to write this in the section = "enter subscription Code". This Eroor appears : Could not find any coupon for code I bought this code online, through g2a website.
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hi i am using MacBook PRO m1..Its asking to install parallels desktop. what to do?
hi should i install parallels desktop?
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F-Secure blocks the new Rockstar Games launcher
Hello, The new client version of F-secure 19.0 or/and the new Rockstar games launcher aren't compatible with each other. I was in contact with their support and we confirmed that F-secure is blocking the launcher for some weird reason. Obviously disabling the client is not a solution for me, so any other solutions would be…
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How do I uninstall F-Secure Safe and then Reinstall
I had a power outage and my F-Secure Safe disappeared from my Windows PC, contacted F-Secure customer care Chat and received they kindly sent me instructions to uninstall and then reinstall, which all seemed straight forward until I attempted to do so. Using Support Tools, selected FsUninstallationTool.exe. I received a…
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Where to find on my Mac the threaths found by F-secure during my first scan ?
Where to find on my Mac the threaths found by F-secure during my first scan ?
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cannot load F Secure total because running old Mac with High Sierra
Can I load an older version of f secure on the present contract?
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Weekly scan failure
I have a weekly scan scheduled that last ran on the 7th of January. If I go into settings, it's there, scheduled. Just rarely seems to happen... Anyone got any suggestions? Thanks
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Subscription is active, but I recive message "Your subscription has expired"
Same problem as BackfirePL January 4
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Installed F-Secure last week and today I switched it off due to high CPU load.
Subscription: F-Secure Internet Security Running on an Apple M1 laptop. I have no idea why F-Secure is using so much of my CPU? It became somewhat ridiculous. I unregistered my device and the high CPU-load issue stopped. Is this an issue other people can reproduce? I would like to know if this is mee or if other people see…
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I have a five licenses valid to 22/1 2026. Now I have a new 6:th lic valid one year from now.
But when I try to install the new one it says that my email-adress already exist. I know that my last Safe are valid just 1 year. I suppose that is the problem. Could you please change the valid date for my 5 old lic .I understand that all 6 will have have a shorter valid time. Perhaps you cant. Kindly Regards…
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ad block
how can i disable adblock in Fsecure
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Windows 10 screenshots and f-secure
I'm using Windows 10 and cannot make screenshots. Is it possible tha f-secure impacts the screenshot function?
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fsscan.exe --quick not working since update to 19.0
Hello. I'm using F-Secure Safe on Windows 7 and have created some tasks to be run under the Windows scheduler: 2 task running weekly (at night time). The "Action" is: ...fsscan.exe --sched 1 task executed when I use any account for the first time for any day. The "Action" of the task is: ...fsscan.exe --quick The idea of…
