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Standalone ID Protection reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure ID Protection reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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For Android 10+ users
If your Android device is OS 10 or 11, and in case you are not able to launch ID Protection with Password manager, then you can check your device 'Setting' in 'Developer options', find out 'Enable view attribute inspection' and switch off it. Best regards, ID Protection team
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F-Secure ID PROTECTION now available
F-Secure ID PROTECTION – an easy-to-use service that helps minimize the risks of identity theft.
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I lost my password vault on Android because of Safe Browser
On Android, F-Secure Total "installs" two apps. On is the main app and the other is a shortcut for Safe Browser. I didn't know they were linked so I tried uninstalling the browser, and it worked! But apparently it also uninstalled the main app and I lost the password vault instantly. I didn't have a sync on another device…
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IOS app: periodically logged out, and forgot password vault
Dears, We use f-secure on the family mobile devices for the password Vault. Periodically, it seems alsmost random, either of the following is happenng: New logon required, and when you do this, then the subscription sees it as a new device (although the device was already registered under subscription) The password vault…
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Issues with the password vault storing duplicates, not updating password histories correctly, etc.
I suspect there might be some synchronization issues behind all of these, but I don't know and it's hard to try and figure out as a user. For background, I've been generally very happy with F-Secure, I was using the old password manager (Key?) since at least 2022 and now have Total. Currently it's installed on 2 Android…
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Data from password vault to linux
I changed my operating system from Windows 10 to Debian. I understand that F-Secure products do not support Linux. My biggest problem is getting the Password Vault data to another password manager in a controlled manner. Can I use F-Secure's Password Vault on Linux? Is there some kind of trick? How can I get the password…
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How to find insta password?
HOw to find insta password
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Vault not holding password changes - keeps reverting to previous passwords
Changed a password. Also changed vault password. One vault in PC, one in phone. These are synced. Have tried multiple times. Password in phone refuses to update and soon password in computer is back to what it used to be. Tried making changes to comment section in vault too, but same thing. Now suddenly there are two same…
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I have F-secure Total for one device (my PC). Can I not access password vault on my phone then?
I have F-Secure Total for one device. I want my PC to have f-secure antivirus. But for my password vault I only really need that in my phone. How can I use the password vault with my android phone while still keeping all the other security on my PC? I hope this doesn't require multiple licenses…
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password safe synchronzation code generation fails on Windows 11 laptop
When trying to generate a synchronization code for synchronizing the password safe from Windows11 to my new Android mobile phone I reveive the following error message on the laptop after invoking "Connect Devices": Obtaining a synchronization code failed, try again later" Please not the menu items and message is translated…
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Authorizing Password Manager on FireFox fails after update on 13.09.24
Hello. On 13.09.24 there was a major program update for all engines and OneClient. After this update, my FireFox instances automatically lost the Password Manager authorization which has happened in the past too. This time, however, copying the new Autofill code didn't work - it fails with a message "Invalid authorization…
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New F-Secure password vault poor example of password management
Hello, In Windows 10 and 11 ID-protection worked somewhat well but this new software have limitations, for example. If you have Browser account sync on and switch to new computer/new profile, your addon doesn't accept new validation code for extension to be actived for it has been synced based on other device information…
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Error code Extension ID-Protection Firefox
Hello, since the renewal of my F-Secure Totalsubscription, I can not activate the ID-protection extension inFirefox, I have the message incorrect code (see screenshot), Iuninstalled and reinstalled F-Secure Total but the problem persists.Could you help me please Thank you
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Import CSV from LastPass
When I try to import a CSV file from Lastpass into the F-Secure password vault, I get an error message: “Import failed. Please refer to the log file for details.” What should I do?
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Pourquoi ! mes extension de navigateur gestionnaire de mots de passes !!!!
Ni sur G Google et ni sur Microsoft
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How to Extract Dashlane Passwords From Chrome
How can I extract and retrieve my saved Dashlane passwords from the Chrome browser, including the steps involved, tools or methods needed, and any potential security considerations to be aware of during the process?
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Wachtwoordkluis microsoft
Helaas werkt de code voor het configureren van de wachtwoordenkluis niet bij microsoft edge. Er komt telkens de melding : code invalid en ik blijf dat icoontje zien! Bij Chrome is het gelukt. Bedankt voor jullie hulp
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Melding F-Secur bij inloggen alles van Ziggo en F- Secure
Vreemd icoontje verschijnt plotseling naast mijn mailadress en wachtwoord bij het inloggen: De browserextensie voor de wachtwoordbeheerder van F-Secure is nog niet geconfigureerd. Bij mijn 2desktops en 2 laptops zit Safe online van ziggo erop en de browserextensies van microsoft edge en chrome zijn geinstalleerd. Meestal…
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How Password Vault syncs between devices when one is turned off after some changes have occurred
Hello :) Could you help me to understand this please, if our passwords are not stored online, on your servers, but only in our Total apps, how does it sync when my notebook is offline, but I created a test login site on another PC. I shut that PC down, then start my notebook and it's synced to that device? Is it synced…
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I want to continue exclusively with ID Protection. How can I do it?
I have an ongoing F-secure order requiring shortly renewal. I only want to continue with the ID Protection. How do I proceed? I have MacBook Air, the iPad and the iPhone.
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Key refused in chrome extension on windows 10 64b
Hi community, I try to install the extension of the password manager in chrome on a windows 10 64b and when I put the key it refuses. This worked well with chrome on my windows 11. Please do you know how to validate this key ? Bonus question: it's impossible to have a chat with the support, any tips to contact them ?…
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Opt-out my email from being searchable publicly
Hello i would like that my email not to be searchable in F-secure, how can i do that?
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Aotomatic password fill in does not work
Since the installation of the latest version of Total F-Secure under Windows 11 the automatic fill in function for passwords does not work any more. The plug in for firefox asks for a new authorization code. But wenn I get the authorization code from the program the firefox plug-in rejects the code as invalid. Using Google…
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Kein Login im Passwort Tresor möglich
Nach dem Login und Passwort Eingabe erscheint folgende Meldung : Es ist etwas schief gelaufen . Starten Sie die App neu oder versuchen sie es nochmals. Wer kann mir weiter helfen ?
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No link to renew on the subscription page?
I'm set to manual renewal. Clicking the link in the email brings up a "Buy Now" screen but nothing happens when I click it. There's no option on my subscription page either.
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ID Protection on my PC doesn't generate a a code for connecting a new device
Hi. As the title said. I'm trying to connect my phone to the password vault, but for some reason I'm getting en error message on my PC the the "sync code download failed. Try again later". Is this some server issue and will be resolved shortly or I need to do something in else in order to use my vault on my mobile device?
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Where to download ID Protection only?
I'd like to utilise ID Protection on my work laptop and naturally I don't want a full blown TOTAL package to be installed there. I can't find a download link on myFsecure pages either so where can I get it?
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2 users on same Windows 10 desktop, users' own password vaults
Hello! I have 2 users with F-Secure ID Protection licenses. They have own local Windows accounts and wish to user their own ID Protection password vaults in Windows. There is another thread related to this but for some reason it doesn't work . F-Secure ID Protection works for the first users but not for the second user.…
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F-Secure from Internet Provider and new version ID Protection not compatibe
Hi, I have Internet Security and Virus Scanner package (Powered by F-Secure) from my Internet provider (Ziggo Safe Online), which I pay for. However, I have separate licenses for ID Protection. To install the new version of ID Protection, it requires the Internet Protection to be uninstalled. It says it's incompatible with…
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Why do I need to authorize again and again...password manager in Firefox?
Every time when Firefox updates it or the F-Secure Total updates it, I have to re-authorize the password manager plugin in Firefox? This is not right, how can this be fixed permanently?
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Master password and link code, a word of warning.
Ok, so I messed up. I have id.protection as part of the TOTAL-subscription and have it installed on both my phone and my laptop. I migrated to a new laptop and erased the ssd on my previous one. I then installed id.protection on my new laptop and was about to get my link-code from the app on my phone. As it turns out I had…
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ID-Protection to F-Secure Total on Windows 10 will remove WithSecure Elements Agent
On my company notebook (Windows 10), I use the WithSecure Elements Agent and ID Protection from F-Secure together. Now I am asked to update the current installed F-Secure ID Protection software ( end of life). With the new instsaller software I'm getting the message that I need to uninstall the WithSecure Elements Agent…
