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FS Protection PC 19.2 releases
Release 19.2 beta 1 (5.2.1228): New features: User interfaces framework updated to Microsoft .NET 6 Main user interface top bar unification between multiple feature views Vault is now auto-generating 16 char strong password for new pw entries Animations for Smart tasks Bug Fixes: Fix for Vault autolock not following set…
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FS ID Guardian for PC Releases
Release 5.3.1184 (5.2 beta 1) New features: Edge support, i.e. added Edge browser extension and install button for it in settings UI. Added Edge support to password import. Improvements: When installing browser extension, extension store is opened in corresponding browser. Improved onboarding (registration) UIs by taking…
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F-Secure Total beta - FSProtection changes in communication
We are now making changes on the beta community and feedback handling for your benefit. We do not have any more beta.f-secure.com portal after first of August. Feedback wont be requested separately until in form of new survey. Please file bugs by sending email to beta@f-secure.com or posting a comment here at our…
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FS Protection for Mac 19.2 releases
FS Protection for Mac 19.2 releases will be posted under this thread.
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FS Protection mobile app updated to 18.4 with a new look and useful features
Your FS Protection mobile app will be updated with a new look and useful features. Here's an overview of the latest changes. What's new: People & devices view The new People tab lets you manage your protection conveniently in the app. Here are some things you can do in the People tab: Secure more devices Send an…
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Is macOS Ventura supported?
Greetings, I saw the notice on 18.3 Beta 3 about Ventura not being supported. But I'm also seeing a note on 18.3 Beta 4 noting that the upgrade issue was resolved. So does that mean Ventura is supported now? Thanks! Jason
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FS protection mobile clients - new look and feel and features
I am glad to announce that we have new release out at PlayStore and AppStore with the following features: • Totally new modular user interface • Integrated Password Vault • Integrated ID Monitoring • Bug fixes, stability improvements Please spend some time to test it and give feedback using this survey: link. Note that you…
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FS ID Guardian for Mac Releases
Release 4.200.575 (4.200 beta 1) New features: - Safari browser support, i.e. added Safari browser extension installable via Mac App Store, and install button for it in settings UI.
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FS Protection for Mac 19.3 releases
FS Protection for Mac 19.3 releases will be posted under this thread.
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fs protection beta authorization almost expired
Dear FS protection teams, I am a user of FS protection beta. Now I am running fs protection 19.2 beta 4 on my laptop, it is going to expired on 2nd Oct 2023. In the past experience, normally it will be automatically renewed or extended by FS team at least 10 days ago, but not this time. Should I keep waiting for automatic…
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Sync Passwords (Connect devices from vault) gives error
Generate Sync code action does not work on the FS Prot app. Steps to repro: Open FS Port App, Open Password Vault Select top right corner settings cog -> Connect Devices -> Generate sync code I just get error "Something went wrong" Oh no. Looks like we're having issues. Please try again later. Using the Beta program…
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Multiple Windows users - FS Protection login not accepted on others but the main user
I have multiple user accounts on my Windows 10 computer. I have fs protection acting normally on my "main" Windows user account. However, when I log in as another Windows user, fs protection requests for login. When I enter correct login, it says I am already logged in and continues to warn me that I have to login for the…
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howto bypass the vpn
I need this for an internet link to my ISP modem-router the address is http://myrouter.fr (modified for safety reasons) thank you
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Multiple Windows users - FS Protection login not accepted on others but the main user
I have multiple user accounts on my Windows 11 computer. I have fs protection acting normally on my "main" Windows user account. However, when I log in as another Windows user, fs protection requests for login. When I enter correct credentials, a panel "Who should this device be set up for?" is shown. Option "My device…
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FS Protection is consuming too much battery in Android
Hi the battery usage on Android device is too high. This was a warning from the Android device.
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Scan button on "right click menu" is gone
Dear, I dont know why but today when I try to scan a certain file, I found the scan button is missing on the right click menu. Can anyone tell me how to get it back? My laptop is Windows 10 Version 22H2 with FS protection 19.2 Beta3. Thanks.
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After the update, right-click and scan is missing.
withsecure hydra engine and capricon engine After the update, right-click and scan is missing. How do I reset the right-click scan function?
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DeepGuard keeps asking for mount events
Hi Dev team, Good day, after upgrading to version 3.0.48998 (48998), DG keeps asking for mount events, the problem here is that I don't have any "watch" rule for mount events. Changing mode from "Strict" to "Default" or "Classic" does NOT help. The version I used before this was 18.4, and I didn't encounter this problem.…
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Manage/Renew subscription
MY F-Secure Beta subscription has expired.And it did not automatically extend the time. What information should I provide to you?
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FS Protection 19.2 beta 1 - Security product removal notification - coming every time
Hi, This notification is shown each time I start my Windows 11 laptop, even from hibernation. I always ask to ignore it and not ask again, but it comes back each time. Regards. Julien Fritsch
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Lost 2 FA codes to my beta account
Hi, I have aa beta account and i only know my email and password, i lost my 2fa codes. Can you please help me to regain acess please? Kind regards, FilipeR
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Will DeepGuard on macOS ever support wildcard?
Hi dev team, I would like to give read only access to any App_Bundle (.app/*), is it possible that we use wildcard to achieve this purpose? By now I can only use the allow path "any" policy, but this will give all read access to the program. Best regards,
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Problem with ID Monitoring + people and devices management
Hi, We are currently having problems on our beta with ID Monitoring + people and devices management in clients. Please use https://safeavenue-tp.sp.f-secure.com/iframe/-sso/fs_protection/ in a meanwhile to access those services. Sorry for your inconvenience, Juha
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Fs id guardian kicked me from my main device
Fs id guardian kicked me from my main device when trying to reauthenticate it asks me to sync with a device or create a new master password. after creating master password again. kicks me back to login saying that the subscription is not valid. when i check the fs portal it says i have licenses available and there is 70+…
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FS Protection PC 19.1 releases
FS Protection PC 19.1 releases will be posted under this thread.
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I can't login My Fs protection
Dear admin. I used my E-mail try to login My FS protection. But cannot logging. It's my license expired? Please extend my license.
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FS Protection Subscription Renewal
Hi, my FS Protection subscription is about to expire a day from now. Unlike the last time my license was not renewed automatically. Is it some bug? If not I would like to request a license renewal. Thank you.
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FreedomeVPNConnection adapter
Hello. I reinstalled the app due to problems with windows notifications. After reinstalling, I got FreedomeVPNConnection 2. Previously it was called FreedomeVPNConnection. How can I get the original name back? I removed the network adapter and installed again. Now it's called FreedomeVPNConnection 3. How do I get the…
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F-S Protection subscription has expired.
My F-S protection subscription has expired. And it did not automatically extend the time. Could i renew it?
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App update before June 1st
Hi, my FSP declared that it needs an update because current version will stop working on June 1st, but I wasn't able to find any links to update it. Currently using both Android and Windows version and very happy with the performance, would love to keep it. Could you point me in the direction of the update?
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Change email address for FS Protection
This discussion was created from comments split from: May I change my FS protection E-Mail address?.
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FS Protection for Mac 19.1 releases
FS Protection for Mac 19.1 releases will be posted under this thread.
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Why does F Secure turn itself off?
Shortly after I turn on my computer, I see the F secure icon come up in the bar along the bottom of my screen and when I click on it I get a large 'F Secure' box and it says (on the right) that it's been turned off. I turn it on again and then feel I have to do an immediate scan as I'm not sure how long it's been off for.…
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[DeepGuard] Does DeepGuard's policy supports multiple users?
Hi Dev team, Good day. I have a question regarding monitoring file access in a scenario where there are two users, Alice and Bob, each with a folder "$HOME/protected". If I want to monitor any program's read/write operations on this folder, how should I write the rule? Should it be A or B: A. watch prefix "~/protected/"…
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FS Protection on my Galaxy S22
Hello, I installed FS Protection ; on my phone. __________________________ Monday 27 march 2023 all was okay : MANUAL ANALYSIS : 13h52 files analyzed ----- 415 Verified apps ---- 27 AUTOMATIC ANALYSIS : 15h08 files analyzed ----- 414 Verified apps ---- 28 _________________________ Tuesday 28 march 2023 MANUAL ANALYSIS :…
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Bug with F-Secure Chrome extension
Hi all Not sure if this is the right place buy wasnt sure where else to post. Since a few days ago when i load google maps in Chrome the "search" part of the page is blank ( see screenshot ). If i disable the f-secure chrome extension and refresh the page everything works fine. Not a big deal but thought id mention it .
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2 FA Codes deleted by mistake
Hi, Can you please help me to reset my beta account, i lost my 2fa codes to acess my account :( Kind Regards, Filipe
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Beta account getting logged out
There was a problem in server migration that resulted in beta clients getting logged out from their accounts. You also can not log back in right now. We are investigating the issue.