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Browser Extension and Melvor Idle problem
Around a week ago I've noticed a problem with F-Secure's browser extension while trying to load a save on Melvore Idle page (a browser based game). The loading takes forever if at all, sometimes just crashes the whole browser tab. Without extension everything is fine. Any ideas?
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Password extension for Safari on macOS ?
When will the password extension for Safari on macOS work again?
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Browser add on for Brave
Hi please can you let me know if there is an F-Secure browser extension or add on for the Brave browser like the one for Firefox and Chrome? Thank you
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Key refused in chrome extension on windows 10 64b
Hi community, I try to install the extension of the password manager in chrome on a windows 10 64b and when I put the key it refuses. This worked well with chrome on my windows 11. Please do you know how to validate this key ? Bonus question: it's impossible to have a chat with the support, any tips to contact them ?…
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Browser extension leaks memory
Hello, F-secure browser extensions cause memory leak. I had over +1.1 pids and most of them were fs_key_NativeM. PC uptime was 1 day. I shutdown all the programs and the OS wasn't freeing any memory. I had nothing extra running at the time of screenshot. Now that I disabled the extensions from all browsers my PC runs fine…
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Why fsecure browser extension blocking ads even when adblocker off?
Why is f secure browser extension blocking ads on websites when the adblock is turned off in the antivirus itself? Websites show ads when I disable the browser extension. I am on Google chrome. I have uploaded two screenshots as an evidence. The problem is some website that don't work with adblockers on might not open on…
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Problem with the "reputation rating" on "google search"
Hello, my problem is, the "reputation rating" icon( the green circle with a white check mark in it) does not appear next to some of the search results. I tried reloading the page, restarting the browser but no difference it made. I am on chrome. Have not tried any other browsers yet. I think it happens when I search with a…
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Unable to Activate Safari Browser Extension on iOS 17.4.1
Hello F-Secure Community, We've recently received a report regarding an issue with activating the Safari Browser extension on iOS 17.4.1. A customer has reported that after clicking on "set up" in the F-Secure app and following the on-screen instructions, they are unable to proceed past the point where they need to "Tap…
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Browser Extension not working. How do I solve this?
Hello my browser plugin is not working on Edge and Firefox. I get the info when I click on the browser extention. Operating system is Windows 11. My F-Secure application is running. It says: Security application not found
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F-Secure asks the browser extension to be reinstalled all the time
I have the Chrome browser extension installed on all Chrome profiles and on Safari also. Still F-Secure pops up and asks me to set it up. If I click setup, it takes me to the webstore where obviously the extension shows as installed with only "remove" as an option. Removing and reinstalling does not change anything, next…
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F-Secure AV on Mac OS: Login not working
Mac OS Sonoma 14.3.1. // AV 19.4. (60838) : User of F-Secure AV for a a long time. Now 2 problems : permanent error message "AV database not up uptodate" . No proper instruction how to fix this. Normal update processes fail. Open F-Secure from the top level menu: Top Right "please login" and this login does not work at…
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Browsing Protection for Firefox
Hello. Are there plans to bring Browsing Protection extension functionality to macOS? Currently, F-Secure only allows this functionality on the Mac for Safari. While I like Safari, this is pretty limiting. I often have a need to use other browsers on Macs, and it would be great to have the extension, just like Windows…
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Browser extension problem
I hope everyone is doing great. The "website rating" is not working with the google search engine. I reinstalled the extensions on both chrome and edge but that didn't help. I even reinstalled the f-secure safe and that didn't solve the problem either. Looking for a solution. Thank you so much.
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Asking to set up browser extension for Chrome macOS, already installed
I got a message popping up that my Chrome browser extension needs to be set up. Fact is that it is already installed a while ago and up to date. It this false positive a know issue? Made a screenshot of the F-secure software and Chrome web browser, what is shown when I press "Set up". I can not see any action for me to…
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Adblocker on the iphone
Hello everyone, I have f-secure total subscription for 2 devices, my laptop and Apple iPhone. I know the computer version has an adblocker when you download the extension, but does the mobile version have any kind of Adblocker features? I’ve seen that it has had an adblocker in the past, but has it now been removed?
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Please !!! add browser extension support for Vivaldi Browser (also other chromium based browsers)
Since there are still plenty of users that in the world are using various chromium-based browser not just microsoft edge. For myself personally I'm a Vivaldi user and also a F-secure SAFE user. I know that without the browser extension, the internet security function from the f-secure safe will be extremely less effective,…
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Chrome extention doesn't work
Since yesterday the browser (Chrome) extention doesn't work anymore on a macbook. When I copy the verification from ID Protection (version 4.200.577) into the extention it says: 'the password manager app is not running', also after reinstall the extention in the browser. passwords autocomplete, always works okay. Any…
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Bug with F-Secure Chrome extension
Hi all Not sure if this is the right place buy wasnt sure where else to post. Since a few days ago when i load google maps in Chrome the "search" part of the page is blank ( see screenshot ). If i disable the f-secure chrome extension and refresh the page everything works fine. Not a big deal but thought id mention it .
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F-Secure blocks extensions to Google Chrome and Edge
Our customer uses a smart card to log into internet banking. The smart card needs a browser extension to communicate. (Rozšíření internetového prohlížeče se nepodařilo ověřit. Kontaktujte Helpdesk (Kód chyby 4).)= =(The Internet browser extension could not be verified. Contact the Helpdesk (Error Code 4).)
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Ziggo Safe Online in browser werkt opeens niet meer zoals voorheen
Vraag over Safe Online via Ziggo : Tot voor kort had ik bij zoekopdrachten (Edge, Windows10 omgeving) groene vinkjes staan (betrouwbare website) en aparte bescherming bij bankieren. Dit lijkt niet meer te werken. Ook zie ik boven in mijn browser (Edge) een ikoontje met een soort van uitroepteken erin. Hierin staat:…
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Browsing Protection cannot be installed, reported as causing serious problems
All of a sudden F-Secure SAFE prompted me to take action. The problem stated by SAFE was that I need to configure the Mozilla Firefox extension to protect my browsing. I had already configured the extension a long time ago, and when I decided to reconfigure by clicking Configure, Firefox displays the message "Browsing…
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Brave browser and F-Secure extension
I have recently installed Brave browser in my desktop computer but the browser extension hasn't been added. How can I add the Browser protection add-on by F-Secure? The extension has been added to the Google chrome, Microsoft Edge and Firefox browsers installed in my computer without doing anything on my part but it has…
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Problem with Chrome Extension
Trying to get Chrome Extension to work and copying the auth code over to the extension after installing the Beta extension from the chrome link keeps giving error "Invalid Authorization Code" Any idea what is going wrong? Tried removing and reinstalling the extension multiple times
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Safe Browsing Extension is now available on Safari for iPhone and iPad
Hello F-Secure users, We are glad to inform you that we have launched a new extension of Safari for the iOS device to provide better protection for all iPhone and iPad users. The new browsing extension can be enabled on Safari; hence, you will be protected when using Safari on your device with banking and browsing…
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Updating existing password
About autofill: when a existing password is updated, password manager add on for Chrome does not update it. This browser extension work automatically or we must manage any time manually any changing?
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Disable Pop-ups
Add the ability to NOT allow F-Secure to make pop-ups for ANY reason. Most notably for 'Browser Protection' Like many others I constantly get Pop-ups for browser protection even when I press 'Don't ask again.' In other threads, agents suggest it has been fixed in an update, but the feature must not have taken affect for…
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Browser Protection Pop-ups
Like many others I constantly get Pop-ups for browser protection even when I press 'Don't ask again.' In other threads, agents suggest it has been fixed in an update, but the feature must not have taken affect for some people, and they suggested to reinstall. I've re-installed as clean as possible on multiple computers and…
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F-Secure plugin hosting service using mass amounts of CPU when I use Microsoft Edge
When I open some sites e.g. androidauthority.com, "F-Secure plugin hosting service" kicks in and runs my CPU usage up near 100%. Task Manager showed it using over 80% alone. It does not go down unless I closes Edge. "Browsing Protection by F-Secure" extension is installed in Edge.