Internet connection drops constantly with Freedome
I've had multiple F-Secure products for 25+ years on every platform known to man and as CTO across multiple international organizations, I have always advocated for them.
For the last year or so, our international teams have been consistently reporting the same issue: On Windows machines (among others but especially Windows 11) they keep losing internet connectivity. They have religiously read all the Freedome blogs and experimented with the settings (power, share, metered, hardware etc.) across Windows, Android and others in the mistaken belief that the issue was elsewhere.
I have experienced the same issue since moving to Windows 11 in multiple locations around the world. Finally this week out of desperation I switched off Freedome and was shocked when the connection stayed up for longer than ten or fifteen minutes. In fact it just stayed up all day. As soon as Freedome was restarted, the internet connection started dropping intermittently.
What gives? This was the last thing we were expecting from a product that we have been using for so many years. It's an unfortunate embarrassment...
For the moment we now have hundreds of engineers moving onto other VPNs until we standardize on a product that works properly.
We are disappointed to say the least as it will take some work to revisit our international org standards but what will be must be.