Notification for blocked websites

SnejPro

Hi,

a few days ago I had massive technical problems with the web GUI of an internal server.

Today I discovered by chance that F-Secure has blocked this page and caused my problems.

F-Secure should definitely send a pop-up notification when it blocks a site, or a script, so that people even think that F-Secure is the problem.

Many greetings

Jens

marmab

Hello @SnejPro

Welcome to F-Secure Community. We apologize for any inconveniences caused. Regarding your blocked server, any false positive detections can be submitted to our labs for further analysis and whitelisting. You may use the link below to get the further details on the detection:

https://www.f-secure.com/en/support/submit-a-sample

Ukko

Hello,

Sorry for my reply to this discussion.

F-Secure should definitely send a pop-up notification when it blocks a site, or a script, so that people even think that F-Secure is the problem.

But what was the reason to block a site or a script there? Has it been rated as harmful or suspicious? And are you using browser extension (F-Secure Browsing Protection)?

Or your setup (F-Secure) is used with Family Rules enabled (parental control) where Content Blocker (functionality) can be used? That is, to block a particular resource because of belonging to one of the selected categories (for example, shopping).

If the first situation, then most often information about the blocking should or can be visible in one way or another (if not on the website in the form of a "frame" or block page, then in Recent Events as an event). I think that if this was not the case, then it would be better to contact their technical support. Because there are probably ways to improve the design (Contact support | F-Secure).

Alternatively, you may have encountered the impact of Adblocker (feature is described there: Blocking advertisements on websites | Total | Latest | F-Secure User Guides).

// and was it desktop (Windows, macOS) or mobile (Android, iOS)?

the web GUI of an internal server.

I don't know for sure, but perhaps there are some simplifications for "internal" resources. In the context of blocking\analysis. So perhaps your situation was rather exceptional.

Thanks!