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📢 Important Announcement Regarding TunnelCrack VPN Leak
Hello our valued Community members, We hope you're all doing great and staying safe online. We've got an important update to share with you today that falls under the serious category. Your security is our top concern, and we want to keep you informed about the TunnelCrack VPN Leak. We are pleased to share that our…
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🌟 Join the F-Secure Quiz Challenge on June 15th, 2023. Win Exciting Prizes🏆
📣 Attention F-Secure Users. Join our exciting online quiz session starting from June 15th, 2023, at 11:00 AM EEST and stand a chance to win prizes. We're excited to announce a fun quiz event about the new F-Secure Total that will give you a chance to win fantastic prizes. Get ready for a daily dose of quiz excitement.…
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The New F-Secure Total app
Hello to all F-Secure users! We are thrilled to announce the launch of our latest product, the F-Secure Total app, on February 14, 2023. This app is designed to provide you with comprehensive, all-in-one security for all your devices. F-Secure Total is a comprehensive security suite that provides complete protection for…
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What category is blocking internet access for my child?
We just installed F-Secure Total on all our computers. My is sometimes having trouble playing some games or visiting some websites. I don't know which content filtering category that is blocking internet access for him. The game/website works if I disable content filtering for him, but I don't want to have it all off.…
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Total update
Hey, F-Secure Total; Three times there has been a notification that the program (?) will be updated in few days. The notification also has an option "update now". Nothing happens when I select that option. I haven't noticed that the program updates itself automatically "after a few days", nor I find anything related to…
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F-Secure plugin for Chrome does not open Google sponsored pages (www.googleadservices.com)
F-Secure has started to block any sponsored listing on Google Chrome. The only work around is to disable the F-Secure extension. I would like to know if there is some way to keep the extension operational and allow the sponsored listings through.
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F-Secure Chrome Browser Extension is Blocking Google Maps Ads
I look on Google Maps, check out hotels or whatever. I get a detail panel with info on a specific hotel and ads for others. I try to click and ad and it is blocked by my F-Secure browsing protection extension. Error page says: ad.doubleclick.net is blocked This page has been blocked by an extension Try disabling your…
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AGAIN-AGAIN-AGAIN-AGAIN... No Capricorn-updates in weekends...
Every time, when a new edition of F-Secure hits my computer, I hopes that helps with the updates. But no. As usual...
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F-Secure software wants me to login
I have the F-Secure app installed on my desktop running Windows 10 (latest version). Starting yesterday, I found I'd suddenly been logged out of the app and can't log back in. I keep getting the error message: "Sorry! Could not connect. This could be due to our servers being busy or our awesome technicians are making…
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F-Secure app (version 19.1) on Windows 10, can't log in
I have the F-Secure app installed on my laptop running Windows 10. I haven't used the computer for a few weeks, and today I found I'd suddenly been logged out of the app and can't log back in. I keep getting the error message: "Sorry! Could not connect. This could be due to our servers being busy or our awesome technicians…
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F-secure Chrome extension
Hi . Im having trouble activating the Secure browsing and online banking extension in chrome. I get this error _ The package is invalid. Details Catalog file is missing for local NB - I get the same error when trying to install the extension in Edge also. Now im just using Chrome on a fresh install of windows 11 Pro Have…
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Add Steam.exe on VPN bypass caused BSOD
This discussion was created from comments split from: Freedome + Steam Application Bypass Causes BSOD.
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Poor threat protection to poor support options
I mean, I thought you would still be using proper support ticketing by emails and here we are enclosing to 'Community' stupidity. No wonder we don't get nothing out of this. Also, who uses protection without option to scan folder or right click to scan. I don't see it, it's pretty useless protection if you ask me, This is…
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close to expiry date on TOTAL subscription, want to change order type before renewal
I currently had up to 7 devices capability but I only need 5 devices now. I want to save a bit of money on this but would still like to renvew but change the order type to 5 devices down from the 7. I was unable to change the order type to 5 devices and your webstore does not allow me to purchase a 5 order 2 year…
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Message constant
Depuis quelques jours, j'ai constamment un message de F-Sécure qui m'écrit: La protection antivirus a bloqué un fichier dangereux. Pour le supprimer, redémarrez votre ordinateur. Je l'ai redémarré plusieurs fois, mais le message revient toujours. Le fichier en question serait: PotentiallyUnwanted :W32/App.6ef8310627!Online…
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Hard to update FreeDome
TOINEN kerta kun FreeDome päivitys paskaa Please make the update easier; I paid 52EUr or something (mxxxxxxxxxxxx@gmail.com) IF THIS is not clear return my subcrionn; something like 53eur rgsrd Mauri tel:xxxxxxxxxxxx Edit: PII removed
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Installing Total to iPad
I got this message while starting the installation: App Not Available This app is currently not available in your country or region.
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Zasto ne vidim do kad vazi moja licenca FSecure Total
Postavio sa F Secure Total na 5 uredjaja a nigdje ne mogu vidjeti do kad vazi licenca
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Expiry Date
Why is the expiry date on my F Secure Total software different (less) then the expiry date within 'My Account' (The date in 'My Account' is correct.?
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re-install F-Secure after windows crash
I had a windows crash on my main machine that wiped out all programs, including F-Secure. I have 3 licenses, and installed F-Secure on 3 machines, one of them the machine that crashed. Now I need to reinstall F-Secure on that machine, but I technically have no more licenses, so I do not know how to proceed. Thanks, Michael
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can not download files
Hi, I have installed Sonoma beta to my iMac. Tried to install f secure files but didn't work,
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VPN - iPhone 14 - Sonos
I just updated my iPhone X to iPhone 14. I have used F-Secure's products more than two years and VPN has worked just fine with Sonons. After I got my new phone VPN blocks the connection to the Sonos. Their solution for the problem is to enable VPN. Is that so? Is there anything else to do? I would like to have my VPN on…
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Blue moving line next toF-logo on top of screen
To the right of the F-logo in the top of the screen of my MacBook is a vertical blue line going up and down all the time. What is it for and how do I have to deal with it? Thanks for a suggestion, Kind regards Johan Hahn
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how move a device from owner profile to diff profile
On TOTAL, how do I move a device from the master profile to a different profile on my account?
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Windows 10 backup procedure triggers a quarantine action by F-Secure Total
I have a scheduled backup running in Windows 10 Pro, v. 22H2, build 19045.3324 once a week. Lately, whenever the backup process starts to run, I get a message from F-Secure Total stating that a file has been put into quarantine. The path is always the same, the reason is always the same, but the filename differs (it is…
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Bug of password manager in F-Secure Total on macOS
Hi, I am a F-Secure Total user and recently used the password manager on macOS. I install the password manager plugin in Edge Browser. When I open the F-Secure Window and use my browser, the plugin works fine (the icon has color). But, if I close F-Secure Window (running in the background), the plugin will show the…
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Installation Mac OSx 10.15.7 not working
Good morning, I've just tried to install the TOTAL package from f-secure on my Macbook Pro (running on Catalina 10.15.7). I was able to download the package but the installation freezes from the beginning, I can't even start the process after opening the package. I've tried again with Gatekeeper safety setting set on "any"…
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Can't download F-secure Total
I recently renewed my subscription for F-secure total on my windows pc. But later, when my old license F-secure total expired the F-secure computer software started telling me that "your pc isn't secured...", even though I had renewed the subscription. And this was able to happen even though the website "My F-secure" told…
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JokerSpy samples submitted a week ago but not processed
Hi, I often send malware samples that F-Secure does not detect via the SAS page. About a week ago, I sent some JokerSpy samples (https://www.bitdefender.com/blog/labs/fragments-of-cross-platform-backdoor-hint-at-larger-mac-os-attack/) that F-Secure missed, with the submission number xxxxxxxx. These samples remain…
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Hello, I cannot install my F-Secure Total on Windows 11 PC although I have a valid subscription
I always get the info: "the app you try to install is not proven by Microsoft" Best regards Salzdoc
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I cannot download F-Secure Total
Hi, I just subscribed again on F-Secure with Total this time. I created my account on my.f-secure.com and set the three first parameters, but I cannot download the installer. I tried get it again and again. I attempted de-activating all security parameters on Win 10 and using all navigators, unsuccessful. The .exe is…
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Getting error "Could not verify integrity of the installer" on Windows 11
I am trying to install again the Fsecure Total but getting the error. Steps I followed: 1) Connected to my Fsecure account and downloaded "F-Secure-Safe-Network-Installer_X.exe". 2) Run program "FsUninstallationTool.exe" (I had previous installation of Fsecure but then I removed it and wanted to install the fresh…
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Green banner ?
Hello everybody, All is ok on my pc : -Cleaner, done -Complete Analyse, done -Settings, check and done BUT the green banner with Fsecure total on websites bank doesn't appears. Someone have the solution ? (I note that i am regulary hack by i think, -----they are hiding behind equipment------ by old or young people in…
