Recent Discussions

Find discussions on F-Secure's products and services in our English or Finnish Help Forums, or solutions to common issues in the Support Articles.

 

Discussion List

• FS Protection for Mac 19.3 releases

  FS Protection for Mac 19.3 releases will be posted under this thread.

  621 views

  13 comments

  2 points

  Started by pajp

  Most recent by Robert_Guerra

  Sep 30, 2023

  Home Security Beta Programs
• Ziggo safe online report

  Dear all, I own a small webshop (hosted by lightspeed). One of my customers that uses ziggo safe online gets this message when he opens the website. Where can we find the report that this is blacklist…

  Closed

  Answered ✓

  101 views

  1 comments

  0 point

  Started by JopBoer

  Most recent by Ukko

  Sep 29, 2023

  Web Browsing
• Sync Passwords (Connect devices from vault) gives error

  Generate Sync code action does not work on the FS Prot app. Steps to repro: Open FS Port App, Open Password Vault Select top right corner settings cog -> Connect Devices -> Generate sync code I just g…

  Answered

  91 views

  1 comments

  1 points

  Started by Antti_H

  Most recent by Ukko

  Sep 29, 2023

  Home Security Beta Programs
• What category is blocking internet access for my child?

  We just installed F-Secure Total on all our computers. My is sometimes having trouble playing some games or visiting some websites. I don't know which content filtering category that is blocking inter…

  Closed

  Answered ✓

  343 views

  4 comments

  1 points

  Started by Pewpew

  Most recent by Ukko

  Sep 29, 2023

  Device Protection
• A virus or worm out in the wild

  Anyone have info on this virus on our networks?

  191 views

  3 comments

  0 point

  Started by AuraDeOnyx

  Most recent by clairette

  Sep 29, 2023

  General Discussion
• Virusskydd

  Hej, köpte virusskydd via er precis, men varje gång jag försöker logga in för att aktivera det kommer jag bara till; . Klickar jag på länken i mejlet för att logga in kommer jag till samma sida igen. …

  Closed

  Answered ✓

  101 views

  2 comments

  0 point

  Started by Emmelie

  Most recent by Firmy

  Sep 29, 2023

  Device Protection
• How to change my address in F-secure

  I was living in France years ago, Now i am outside EU, Placing order is outside EU then excluded from VAT, F-secure is still taking my address in EU not from real place or IP, What to do??

  Closed

  Answered ✓

  151 views

  1 comments

  0 point

  Started by User_105883

  Most recent by CarolinaC

  Sep 28, 2023

  Web Browsing
• Renewal

  Hi sorry to bother you but just extended my F-Secure total for another year but my previous one didn't expire till next April, it doesn't appear that it's changed dates, it's still saying exp April 20…

  Closed

  Answered ✓

  101 views

  3 comments

  0 point

  Started by Rockyrider

  Most recent by [Deleted User]

  Sep 26, 2023

  Device Protection
• Our Subscription not allowed

  Hi I already buy form F-Seucre I do not have Activation code? Please could you send a activation code for device is active. Our Reference number: 400449562 Please help to use this protection can be us…

  Closed

  Answered ✓

  51 views

  1 comments

  0 point

  Started by BerkO

  Most recent by [Deleted User]

  Sep 26, 2023

  Device Protection
• Chrome extention doesn't work

  Since yesterday the browser (Chrome) extention doesn't work anymore on a macbook. When I copy the verification from ID Protection (version 4.200.577) into the extention it says: 'the password manager …

  Closed

  Answered ✓

  294 views

  3 comments

  0 point

  Started by peetmaat

  Most recent by Firmy

  Sep 26, 2023

  Password Vault
• theoverheat.com notifications

  Hi My son has in the last couple of days received multiple notifications coming through from theoverheat.com advising his system is compromised and to click and download various tools. He/we have not …

  Closed

  Answered ✓

  111 views

  1 comments

  0 point

  Started by MarkBr

  Most recent by [Deleted User]

  Sep 25, 2023

  Web Browsing
• Improve quarantine

  I think it’s not difficult to implement the ability to automatically delete quarantine objects after a certain number of days that will select users (by default, for example, 30 days) and add the abil…

  Closed

  110 views

  1 comments

  1 points

  Started by JoeBiden

  Most recent by Cale

  Sep 25, 2023

  Feature Requests
• Auto-delete of quarantined objects

  I think that it would be advisable to add an option to automatically delete objects in quarantine, indicating how long they will be kept in quarantine. I hope this feature will appear in FS protection…

  Closed

  141 views

  2 comments

  3 points

  Started by AnarchistCuckoldist

  Most recent by Cale

  Sep 25, 2023

  Feature Requests
• Quarantine files deletion

  Hello everyone. I have two questions. 1) Does f-secure automatically delete quarantined files after a certain period or it stays forever unless the user manually delete it? 2) Does uninstalling f-secu…

  Closed

  Answered ✓

  5252 views

  2 comments

  0 point

  Started by rajmj9600

  Most recent by rajmj9600

  Sep 25, 2023

  Web Browsing
• F-Secure VPN am TV

  Wenn ich VPN an meinem PC eingestellt habe, ist dann auch mein TV geschützt? Oder muss ich da noch andere Einstellungen machen?

  Closed

  Answered ✓

  131 views

  1 comments

  0 point

  Started by User_67951

  Most recent by Firmy

  Sep 25, 2023

  Privacy VPN
• Hallo, bei der Installation von F-Secure Total kommt immer der Fehler "etwas ist schiefgelaufen".

  Ich habe drei Lizensen erworben und eine erfolgreich auf meinem Laptop installiert, aber auf dem PC meines Sohnes erhalte ich immer die obige Fehlermeldung. Dort habe ich zuvor nach Auffordertung mit …

  Closed

  Answered ✓

  310 views

  1 comments

  1 points

  Started by Kai_789

  Most recent by Firmy

  Sep 25, 2023

  Device Protection
• FS Protection is consuming too much battery in Android

  Hi the battery usage on Android device is too high. This was a warning from the Android device.

  Answered

  283 views

  1 comments

  0 point

  Started by Renukanand

  Most recent by [Deleted User]

  Sep 22, 2023

  Home Security Beta Programs
• cannot access licenses?

  Long time user, this requirement to create an account has caused issues - the old way with the codes worked fine for years and years. Purchased 5 licnese subscription directly from F Secure/Cleverbrid…

  Closed

  Answered ✓

  171 views

  6 comments

  0 point

  Started by ksksks

  Most recent by [Deleted User]

  Sep 22, 2023

  Privacy VPN
• Total update

  Hey, F-Secure Total; Three times there has been a notification that the program (?) will be updated in few days. The notification also has an option "update now". Nothing happens when I select that op…

  Closed

  Answered ✓

  141 views

  3 comments

  0 point

  Started by Tusse

  Most recent by Ville

  Sep 21, 2023

  Device Protection
• F-Secure plugin for Chrome does not open Google sponsored pages (www.googleadservices.com)

  F-Secure has started to block any sponsored listing on Google Chrome. The only work around is to disable the F-Secure extension. I would like to know if there is some way to keep the extension operati…

  Closed

  Answered ✓

  3194 views

  10 comments

  1 points

  Started by AMartin

  Most recent by Firmy

  Sep 20, 2023

  Device Protection
• F-Secure Chrome Browser Extension is Blocking Google Maps Ads

  I look on Google Maps, check out hotels or whatever. I get a detail panel with info on a specific hotel and ads for others. I try to click and ad and it is blocked by my F-Secure browsing protection e…

  Closed

  Answered ✓

  475 views

  4 comments

  0 point

  Started by JackM

  Most recent by Firmy

  Sep 20, 2023

  Device Protection
• Scan button on "right click menu" is gone

  Dear, I dont know why but today when I try to scan a certain file, I found the scan button is missing on the right click menu. Can anyone tell me how to get it back? My laptop is Windows 10 Version 22…

  Answered ✓

  549 views

  5 comments

  0 point

  Started by rossimessi

  Most recent by acasohp

  Sep 19, 2023

  Home Security Beta Programs
• Mac - Secure browsing - Privacy

  When the privacy setting "Allow deeper analysis" is turned off, the secure browsing functionality stops working. The checkmarks are grey and show "This site has not been analyzed yet". This is with an…

  Closed

  Answered ✓

  311 views

  4 comments

  2 points

  Started by Fritzz

  Most recent by ArthurVal

  Sep 19, 2023

  Web Browsing
• AGAIN-AGAIN-AGAIN-AGAIN... No Capricorn-updates in weekends...

  Every time, when a new edition of F-Secure hits my computer, I hopes that helps with the updates. But no. As usual...

  Closed

  Answered ✓

  101 views

  3 comments

  0 point

  Started by MNielsen

  Most recent by MNielsen

  Sep 18, 2023

  Device Protection
• F-Secure software wants me to login

  I have the F-Secure app installed on my desktop running Windows 10 (latest version). Starting yesterday, I found I'd suddenly been logged out of the app and can't log back in. I keep getting the error…

  Closed

  Answered ✓

  481 views

  6 comments

  0 point

  Started by JMcKenzie

  Most recent by JMcKenzie

  Sep 18, 2023

  Device Protection
• F-Secure app (version 19.1) on Windows 10, can't log in

  I have the F-Secure app installed on my laptop running Windows 10. I haven't used the computer for a few weeks, and today I found I'd suddenly been logged out of the app and can't log back in. I keep …

  Closed

  Answered ✓

  486 views

  5 comments

  0 point

  Started by Silvanis

  Most recent by Ville

  Sep 18, 2023

  Device Protection
• Question about the router checker.

  Whenever I click on the router checker it says it’s doing a “refresh” it’s been doing this “refresh” all day. How long until I can use this tool again?

  Closed

  Answered ✓

  671 views

  3 comments

  1 points

  Started by Thomas23

  Most recent by Firmy

  Sep 18, 2023

  F-Secure Free Online Tools
• 

  Axxxxx Review

  Axxxxx, Just joined. F-Secure is an effective anti-malware program with better web protections and it has some good additional features. The malware scanner has near-perfect malware detection rates, a…

  2871 views

  0 point

  Started by alysosa

  Sep 16, 2023

  General Discussion
• F-secure Chrome extension

  Hi . Im having trouble activating the Secure browsing and online banking extension in chrome. I get this error _ The package is invalid. Details Catalog file is missing for local NB - I get the same e…

  Closed

  Answered ✓

  248 views

  1 comments

  0 point

  Started by Ascend

  Most recent by [Deleted User]

  Sep 15, 2023

  Device Protection
• F-Secure Total- Remote Desktop IP Address

  Hello, I have a technical query regarding the f-secure Total service. I am using the service on my laptop and I am able to change locations on the VPN without issue. What I want to understand is when …

  Closed

  Answered ✓

  216 views

  1 comments

  0 point

  Started by Security101

  Most recent by [Deleted User]

  Sep 15, 2023

  Privacy VPN