-
freedome and tv4play
freedome no longer work with tv4play, as of 8.10.2023
-
When a quick or full scan is launched, use an idle priority
Currently when you do a full scan of a system, it pointlessly eats priority resources until done. Sure it can make sense that the vital system part is scanned quickly with priority "Normal", But all the user content could just as well be scanned with priority "Idle" or at the least "Background". There is no point in…
-
Exit group
How do I come out of group on expired subscription to accept invitation to join new subscription. Mine expired today and won't let me log in. Many thanks Marianne
-
Can you explain the importance of regular data backups in internet security?
Can anybody explain why regular data backups are a crucial aspect of internet security, safeguarding your digital assets against loss, malware, and unexpected disasters?
-
Abonnemanget gått ut
Hej ! Har F-Secure Total via Bredband 2 och betalar via autogiro varje månad. Ändå får jag beskedet att mitt abonnemang gått ut och att jag måste förnya det då jag försöker logga in. Hur gör jag ??
-
Freedome MacOS Sonora is Blocking Local Access
Suddenly Freedome is blocking my MacBook Pro M1 from local network. The 5G local network is listed in Trusted in Freedome. If I turn off VPN, problem is fixed. Freedome is Version 2.64.767.0. Is this a known bug?
-
Latest version of F-Secure won't load on Windows 7.
Hi, I've been using F-Secure successfully for many years and have an existing, working, licensed copy on my Windows 7 computer. The licence expires in November. Having just (14th October '23) purchased a two year licence for the latest version (F-Secure-Safe-Network-Installer) to update my copy I'm informed "Check System…
-
I am daily getting reports of Trojan.tr/crypt.xpack.gen being prevented from infecting my machine.
I clear this threat (many identical files) but am annoyed with having to do this repeatedly. Is there a way I can prevent it attacking?
-
No update checks can be completed successfully - F -Secure Internet Security
My F-Secure Internet Security App shows me that no update checks can be completed successfully. What can I do?
-
Switching from old F-Secure AV to new F-Secure Subscription gets lost
Hi, when i upgrade from F-Secure (dicontinued) to F-Secure from the Link, the subscription ist running out at 25.10.2023 although the original subscrition lasts until 30.11.2024. I created a F-Secure Account after upgrading to new F-Secure. What am i doing wrong? Thank you Rainer
-
Entering keys into my F Secure account
If I add a Key to my empty "my f secure" portal, will it start counting down? or does it wait for me to download and begin actually using it. Thanks
-
Future Brave compatibility?
I see a reply in January 2023 stating that the F-Secure extension is not compatible with the Brave browser. Can I ask whether this has changed since then, or is likely to change in the near future, on both Windows and Android? Brave is increasingly popular, especially with privacy- and security-aware users, the key market…
-
another, McAfee, keeps telling I have a virus
What about trust and quality of discovering viruses in computers. Are there different possibilities for companies discovering viruses in home computers? How comparing their work? Can I have several companies doing the same thing?
-
I can not connect as my own count
Hello, I think that people took control about my pc just because I can not connect as my own FSecure count on my own pc : They ask me to change user and I can not too reinstall FSecure total.
-
'database update in progress' but never finishes, Internet Security 19.2 (51879) on macOS 12.6.7
Hi, it seems like my F-Secure Internet Security 19.2 (51879) never finishes the database update. Database version 2023-10-11_11 on macOS 12.6.7. Is this a known issue? Have other people in the community experienced the same problem? I already restarted my machine but this does not seem to make a difference. I also clicked…
-
Internet connection drops constantly with Freedome
Hey team, I've had multiple F-Secure products for 25+ years on every platform known to man and as CTO across multiple international organizations, I have always advocated for them. Until now. For the last year or so, our international teams have been consistently reporting the same issue: On Windows machines (among others…
-
Subscription added, but devices are unprotected
Hi, I bought Fsecure Total and it looks like the subscription was added but it doesn't cover devices. I added a screenshot as an example how it doesn't work
-
Why F-Secure app on macOS keeps popping up
F-secure app 19.3 on macOS 12.6.9 keeps popping up every few minutes. Critical task flashes and goes away. "Subscription is expiring" task is displayed (it's not, still have over 100 days left). Nowhere to disable this behaviour. How to prevent this? uninstall whole thing?
-
Subscription becomes invalid after F-Secure software updates.
I am a F-Secure user in Taiwan. My 3-year Subscription becomes invalid after F-Secure software updates. Shall I paste my licsese code here? The support is not really good.
-
I bought a 25 VPN license for 18 but can't install more than 9 laptop!
Hi, I have bought 25 F-secure VPN licenses for our company laptop users but seems that only can be installed on 9 laptops. Any help, please? Once I have 25 licenses how can I expand the VPN installation to the rest of the team's laptops?
-
F-secure doesnt work
I get SPAM or false notifications from nonsishmouctly about 3 - 5 every MINUTE(!!) and have therefore anonced quitting F-secure march 2024. F-securte had done nothing about these introutions, so far. Also I cant express difficulties in english. Thats also a mojor draw back. These other like McAfee tells me to scan. Scan…
-
2fa for Vault?
Would be great if F-secure password vault had an integrated 2fa feature in it. Wonder if F-secure has any plans to implement it in the future?
-
Problem with Star Money
Ever since I installed F-Secure a couple of weeks ago, I have been having massive problems with my banking APP in Windows, Star Money Deluxe 14. It either reacts incredibly slowly or crashes. Any ideas?
-
Internet Security no longer working after factory reset of windows.
Hello there, I have been a long and "loyal" customer of F-Secure products, but this is the worse customer experience ever. A while ago, I purchased another license for F-Secure Internet Security, which is still running fine on my devices. I had to reset Windows on one of my devices and was really surprised, to put it…
-
I have duplicated my accounts and would like a refund please
I have duplicated my accounts yesterday in error when logging in. I have a discounted account with work and now a full price one as when I logged in it said expired and informed me to renew. I want to continue with the discounted account and end the new one generated yesterday I have tried twitter and no response and was…
-
Unable to airdrop from ipad to macbook
Used to be able to do so but since renewing subscription it no longer works. I have an ipad pro and a macbook air with Sonoma OS
-
Remove the family rules
Hello, By mistake I switched the family rules to my daughter´s computer to my computer. How can I switch back the family rules from my computer back to my daughter´s computer? I would be grateful for your help.
-
Can't login
I purchased/upgraded to Total today and I'm going around in circles not being able to login to my account. Annoying 5 day free ID protection keeps taking over screen when I've just paid £35 for Total. Please help me Kind regards Pogue
-
renewal of subscription from the old application
good day, in the old application I had an activated key until 2025 and now it has been cancelled. what should I do?? I had honestly paid for the key.
-
I need to cancel my subscription
How do I cancel my subscription?
