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How to change my address in F-secure
I was living in France years ago, Now i am outside EU, Placing order is outside EU then excluded from VAT, F-secure is still taking my address in EU not from real place or IP, What to do??
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Renewal
Hi sorry to bother you but just extended my F-Secure total for another year but my previous one didn't expire till next April, it doesn't appear that it's changed dates, it's still saying exp April 2024. ref number 420305524.
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Our Subscription not allowed
Hi I already buy form F-Seucre I do not have Activation code? Please could you send a activation code for device is active. Our Reference number: 400449562 Please help to use this protection can be use. Thank you, Berk
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Chrome extention doesn't work
Since yesterday the browser (Chrome) extention doesn't work anymore on a macbook. When I copy the verification from ID Protection (version 4.200.577) into the extention it says: 'the password manager app is not running', also after reinstall the extention in the browser. passwords autocomplete, always works okay. Any…
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theoverheat.com notifications
Hi My son has in the last couple of days received multiple notifications coming through from theoverheat.com advising his system is compromised and to click and download various tools. He/we have not done anything untoward so not sure where this has come from. Looks like I have managed to block the notifications for the…
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Improve quarantine
I think it’s not difficult to implement the ability to automatically delete quarantine objects after a certain number of days that will select users (by default, for example, 30 days) and add the ability to change the size of the quarantine itself (by default, for example, 1GB). This will save space on your computer when…
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Auto-delete of quarantined objects
I think that it would be advisable to add an option to automatically delete objects in quarantine, indicating how long they will be kept in quarantine. I hope this feature will appear in FS protection and F-Secure.
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Quarantine files deletion
Hello everyone. I have two questions. 1) Does f-secure automatically delete quarantined files after a certain period or it stays forever unless the user manually delete it? 2) Does uninstalling f-secure automatically delete quarantined files or it gets restored after reinstalling the AV?Thank you.
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F-Secure VPN am TV
Wenn ich VPN an meinem PC eingestellt habe, ist dann auch mein TV geschützt? Oder muss ich da noch andere Einstellungen machen?
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Hallo, bei der Installation von F-Secure Total kommt immer der Fehler "etwas ist schiefgelaufen".
Ich habe drei Lizensen erworben und eine erfolgreich auf meinem Laptop installiert, aber auf dem PC meines Sohnes erhalte ich immer die obige Fehlermeldung. Dort habe ich zuvor nach Auffordertung mit einem Deinstallationsprogramm die alte Version "F-Secure Internet Security" gelöscht. Die Windows-Updates sind auch alle…
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FS Protection is consuming too much battery in Android
Hi the battery usage on Android device is too high. This was a warning from the Android device.
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cannot access licenses?
Long time user, this requirement to create an account has caused issues - the old way with the codes worked fine for years and years. Purchased 5 licnese subscription directly from F Secure/Cleverbridge. Created an account on F Secure site and activated it. Updated Mac app with account information. Went to my iphone to log…
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Total update
Hey, F-Secure Total; Three times there has been a notification that the program (?) will be updated in few days. The notification also has an option "update now". Nothing happens when I select that option. I haven't noticed that the program updates itself automatically "after a few days", nor I find anything related to…
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F-Secure plugin for Chrome does not open Google sponsored pages (www.googleadservices.com)
F-Secure has started to block any sponsored listing on Google Chrome. The only work around is to disable the F-Secure extension. I would like to know if there is some way to keep the extension operational and allow the sponsored listings through.
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F-Secure Chrome Browser Extension is Blocking Google Maps Ads
I look on Google Maps, check out hotels or whatever. I get a detail panel with info on a specific hotel and ads for others. I try to click and ad and it is blocked by my F-Secure browsing protection extension. Error page says: ad.doubleclick.net is blocked This page has been blocked by an extension Try disabling your…
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Scan button on "right click menu" is gone
Dear, I dont know why but today when I try to scan a certain file, I found the scan button is missing on the right click menu. Can anyone tell me how to get it back? My laptop is Windows 10 Version 22H2 with FS protection 19.2 Beta3. Thanks.
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Mac - Secure browsing - Privacy
When the privacy setting "Allow deeper analysis" is turned off, the secure browsing functionality stops working. The checkmarks are grey and show "This site has not been analyzed yet". This is with any browser on the Mac, F-Secure version 19.1. Also tested on Windows, there the secure browsing keeps working with the "Allow…
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AGAIN-AGAIN-AGAIN-AGAIN... No Capricorn-updates in weekends...
Every time, when a new edition of F-Secure hits my computer, I hopes that helps with the updates. But no. As usual...
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F-Secure software wants me to login
I have the F-Secure app installed on my desktop running Windows 10 (latest version). Starting yesterday, I found I'd suddenly been logged out of the app and can't log back in. I keep getting the error message: "Sorry! Could not connect. This could be due to our servers being busy or our awesome technicians are making…
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F-Secure app (version 19.1) on Windows 10, can't log in
I have the F-Secure app installed on my laptop running Windows 10. I haven't used the computer for a few weeks, and today I found I'd suddenly been logged out of the app and can't log back in. I keep getting the error message: "Sorry! Could not connect. This could be due to our servers being busy or our awesome technicians…
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Question about the router checker.
Whenever I click on the router checker it says it’s doing a “refresh” it’s been doing this “refresh” all day. How long until I can use this tool again?
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Axxxxx Review
Axxxxx, Just joined. F-Secure is an effective anti-malware program with better web protections and it has some good additional features. The malware scanner has near-perfect malware detection rates, and the web protection perfectly blocks online threats like phishing sites. Edit: PII removed
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F-secure Chrome extension
Hi . Im having trouble activating the Secure browsing and online banking extension in chrome. I get this error _ The package is invalid. Details Catalog file is missing for local NB - I get the same error when trying to install the extension in Edge also. Now im just using Chrome on a fresh install of windows 11 Pro Have…
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F-Secure Total- Remote Desktop IP Address
Hello, I have a technical query regarding the f-secure Total service. I am using the service on my laptop and I am able to change locations on the VPN without issue. What I want to understand is when I am using a Remote Desktop service from Microsoft. I know that F-Secure Total will change my IP address on my browser…
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Add Steam.exe on VPN bypass caused BSOD
This discussion was created from comments split from: Freedome + Steam Application Bypass Causes BSOD.
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After the update, right-click and scan is missing.
withsecure hydra engine and capricon engine After the update, right-click and scan is missing. How do I reset the right-click scan function?
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Manage the devices using VPN Freedome
Dear all, I have the SAFE subscription with 5 devices. Since a few weeks, when I log in to my F-secure (https://my.f-secure.com/portal/welcome), I can manage the devices for F-Secure (the antivirus) but not for the VPN. In the menu, I read only F-Secure and ID-Monitoring. Before, there was also a menu for VPN. How I remove…
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Google Lead Services verhindert Webseitenaufruf auf Google suchen
Hallo, seit ein paar Tagen verhindert der Browserschutz von F-Secure das Öffnen von Suchergebnissen mit Google suchen. Hier Vorzugweise die erste Bilderreihe. Nach ausschalten von Browserschutz F-Secure Ist das Problem nicht mehr vorhanden. Dieses Problem besteht bei den Browsern Chrom, Firefox sowie Microsoft Edge, Also…
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Poor threat protection to poor support options
I mean, I thought you would still be using proper support ticketing by emails and here we are enclosing to 'Community' stupidity. No wonder we don't get nothing out of this. Also, who uses protection without option to scan folder or right click to scan. I don't see it, it's pretty useless protection if you ask me, This is…
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Uninstall F-Secure Anti-Virus
This discussion was created from comments split from: total uninstall of F-Secure Anti-Virus protection.
