Subscription Expired and not protected, but licences valid until next year?


Can anyone help with this issue?

What do I do when all my licences show as active and valid, but the program in windows is saying its not protected and expired?

Clicking subscribe takes me to a page that says to contact support if it doesn't automatically update.

Here is my valid licence details:

How do I fix this one?

Accepted Answer

  • HollettGaming
    HollettGaming Posts: 2 Observer
    Answer ✓


    Going to settings and clicking 'Updates' and forcing an update check seemed to do the trick.

    The update promptly downloaded some updates and once installed it all worked fine, in case this helps anyone else with the same issue!