F-secure extension in Chrome does not work (Macbook)

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Han_S
Han_S Posts: 1 New Member
in F-Secure Internet Security

On my Macbook I use Safari with the F-secure password manager extension. Works fine.

I loaded the same extension into my Chrome browser and tried to activate it as requesten by copying the verification code into it. It keeps returning the message (in Dutch): The passwordprotection-app will not be executed.

Please help ?

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Accepted Answer

  • CarolinaC
    CarolinaC Posts: 91 Moderator
    Answer ✓
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    Hello @Han_S ,

    thank you for contacting us on Community Portal.

    Could you please tell me what version your MacBook is running on? Is this the first installation of the ID Protection extension you are adding to Google Chrome or have you used it before?

    I would suggest clearing cookies in your Chrome browser and resetting your browser to default settings. After doing this, try adding the extension again and entering the verification code.

    Please feel free to contact me if you need any further information. :)

    Best regards!

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