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F Secure Total
Hej! Jag har nu ikväll förnyat/ köpt nytt f-secure paket för 3 datorer. När jag vill logga in på mitt konto så kommer jag inte vidare utan möts av texten : " Vi märkte att du redan har köpt en licens via F-Secures webbplats, men du har inte aktiverat den ännu. Vänligen följ knappen Skapa ett konto för My F-Secure i…
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Can items on the ID Monitoring list of breeches be made deletable?
I suspect not but it would be useful if this could be added to a future product update. Once the recomended action is taken to address the breech it should be deletable to leave only outstanding breeches to be addressed. It would also make new breeches more noticeable. Does anybody else think this would be a useful…
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How can I get a subscription code to renew my service?
How can I get a subscription code to renew my service?
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Old F-secure (internet security) key go trash?
The old one (internet security) won't accept it and can't install it, if it won't accept my key that I gave money for, never again f-secure
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Product update
Hello. I hope everyone is doing great. I am new to f-secure and have two questions: i) Is product update automatic or manual with f-secure. To elaborate, do I have to manually download and run the exe file to update the product version or f-secure automatically updates the product? ii)What is the function of 'ultralight…
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Unable to access the Norwegian channel NRK from abroad.
HI! When trying to access tv.nrk.no will you only get this message: Originale message: "Det virker som om du benytter deg av en VPNtjeneste. Skru av denne tjenesten og prøv igjen. For mer informasjon, gå til info.nrk.no." translated: "It appears as if you are using a VPN service. Turn off this service and try again. For…
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Freedome VPN Not connecting
hello, since few hours ago or a day almost, the VPN does not connect. Tried restarting my PC it just stucks on Connecting as shown on screenshot. Anyone else is having this issue right now? I cant connect to any country. Please fix this issue, thank you.
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Can you recommend any useful features or tips for getting the most out of the F-Secure app?
Can you recommend any useful features or tips for getting the most out of the F-Secure app?
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all my mails is locked by F-Secure - what do I do ?
all my mails is locked by F-Secure - what do I do ?
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Where do I find ID-protection installation i F-Secure Total
Where do I find ID-protection installation i F-Secure Total? I am in Windows11 Logged in to My-FSecure but I do not realize where I can find the installation of ID-protection. Did browse the community but no help so far. Please help
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Problem with version 19.1
I think the current version 19.1 gives a couple of problems. For instance the browser extension does not work although it has happened once. I reinstalled the browsers extensions but that did not resolve the issue. I had to reinstall f-secure twice and finally it resolved. Another issue is the capricorn engine takes long…
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F-Secure Password Manager Help
Hello, I have a question. I would like to transfer my data from Password Manager to and from the platform. What is Kee Pass? Is there an option to convert passwords or do I have to manually enter everything again? Thank you for your help and best regards. Oskar Karlsson
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Android app does not allow VPN connection
Connection request Freedome wants to set up a VPN connection that allows it to monitor network traffic. Only accept if you trust the source. “key symbol” appears at the top of your screen when VPN is active. CANCEL OK The OK button/icon does not work/respond so I’m stuck on the screen above!
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fs protection beta authorization almost expired
Dear FS protection teams, I am a user of FS protection beta. Now I am running fs protection 19.2 beta 4 on my laptop, it is going to expired on 2nd Oct 2023. In the past experience, normally it will be automatically renewed or extended by FS team at least 10 days ago, but not this time. Should I keep waiting for automatic…
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Fornite !
Hello everybody ! Does someone knows this game ? A child told to Emmanuel Macron, (French President) that he could win against him at this game ! Is it really easy or difficult?! Thank to you !
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FS Protection for Mac 19.3 releases
FS Protection for Mac 19.3 releases will be posted under this thread.
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Ziggo safe online report
Dear all, I own a small webshop (hosted by lightspeed). One of my customers that uses ziggo safe online gets this message when he opens the website. Where can we find the report that this is blacklisted by f-secure so we can fix it? Thanks, Jop
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Sync Passwords (Connect devices from vault) gives error
Generate Sync code action does not work on the FS Prot app. Steps to repro: Open FS Port App, Open Password Vault Select top right corner settings cog -> Connect Devices -> Generate sync code I just get error "Something went wrong" Oh no. Looks like we're having issues. Please try again later. Using the Beta program…
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What category is blocking internet access for my child?
We just installed F-Secure Total on all our computers. My is sometimes having trouble playing some games or visiting some websites. I don't know which content filtering category that is blocking internet access for him. The game/website works if I disable content filtering for him, but I don't want to have it all off.…
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A virus or worm out in the wild
Anyone have info on this virus on our networks?
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Virusskydd
Hej, köpte virusskydd via er precis, men varje gång jag försöker logga in för att aktivera det kommer jag bara till; . Klickar jag på länken i mejlet för att logga in kommer jag till samma sida igen. Jagg ångrar mitt köp, kan ni hjälpa migmed återbetalning för detta. Kära kund, We noticed that you already purchased a…
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How to change my address in F-secure
I was living in France years ago, Now i am outside EU, Placing order is outside EU then excluded from VAT, F-secure is still taking my address in EU not from real place or IP, What to do??
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Renewal
Hi sorry to bother you but just extended my F-Secure total for another year but my previous one didn't expire till next April, it doesn't appear that it's changed dates, it's still saying exp April 2024. ref number 420305524.
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Our Subscription not allowed
Hi I already buy form F-Seucre I do not have Activation code? Please could you send a activation code for device is active. Our Reference number: 400449562 Please help to use this protection can be use. Thank you, Berk
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Chrome extention doesn't work
Since yesterday the browser (Chrome) extention doesn't work anymore on a macbook. When I copy the verification from ID Protection (version 4.200.577) into the extention it says: 'the password manager app is not running', also after reinstall the extention in the browser. passwords autocomplete, always works okay. Any…
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theoverheat.com notifications
Hi My son has in the last couple of days received multiple notifications coming through from theoverheat.com advising his system is compromised and to click and download various tools. He/we have not done anything untoward so not sure where this has come from. Looks like I have managed to block the notifications for the…
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Improve quarantine
I think it’s not difficult to implement the ability to automatically delete quarantine objects after a certain number of days that will select users (by default, for example, 30 days) and add the ability to change the size of the quarantine itself (by default, for example, 1GB). This will save space on your computer when…
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Auto-delete of quarantined objects
I think that it would be advisable to add an option to automatically delete objects in quarantine, indicating how long they will be kept in quarantine. I hope this feature will appear in FS protection and F-Secure.
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Quarantine files deletion
Hello everyone. I have two questions. 1) Does f-secure automatically delete quarantined files after a certain period or it stays forever unless the user manually delete it? 2) Does uninstalling f-secure automatically delete quarantined files or it gets restored after reinstalling the AV?Thank you.
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F-Secure VPN am TV
Wenn ich VPN an meinem PC eingestellt habe, ist dann auch mein TV geschützt? Oder muss ich da noch andere Einstellungen machen?