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Write down how many outbreaks there have been in the past 30 days, 90 days, and 1 year
Write down how many outbreaks there have been in the past 30 days, 90 days, and 1 year
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Apps not appearing on Family rules
Some of the apps my child uses on his phone (Samsung A50) are not appearing on the list of current Apps in App control. We've tried uninstalling/reinstalling the app. Is there any other way of getting the app to appear.
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Can't renew my subsription
I'm a student and I'm trying to renew my F-Secure Safe subscription for 1 year, on 3 devices. I have encountered two roadblocks I have been sent an email with the coupon code. I click the link and get taken to the store, the correct options are chosen for me. I type in the code, but the code does not work for this option.…
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Problem accessing site thru Danish exit node
Hi all, I have a problem accessing a perticular motorcycle racing site when using the Danish exitnode. When I try using the one in Finland everything is peachy. Heres a tracert thru Denmark: C:\Users\Michael>tracert motomatters.com Tracing route to motomatters.com [72.249.183.99] over a maximum of 30 hops: 1 31 ms 16 ms 12…
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Peripherals
Don't see mic, camera privacy protection. MacBook Pro Catalina.
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FS Protection for Mac 17.7MR1 beta 6
We are pleased to announce a new release of FS Protection for Mac. Update is available for download from My FS Protection and delivery to existing installations starts today. This update is focused on * adding missing localizations; * improving browser extension messaging in the product UI; * fixing other various bugs; *…
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READ FIRST: Common solutions (Installation, Infections, etc. )
Installation, Uninstallation, malfunction * Download installers - retail versions (not for F-Secure SAFE or ISP versions) * Removing other Antivirus programs before installing F-Secure * F-Secure Uninstallation Tool for Windows and Mac * How to install F-Secure SAFE on your PC Infections (virus, trojan, pop-ups, browser…
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Change number of licences on renewal
Hi, i bought 2 years ago a three device licence for F-Secure SAFE. Since then two of those devices got obsolete, so i just need a licence for one device. I can't find an option in the F-Secure portal and renewal let me just choose the same option i had till now. Buying a new licence, i got the message, that there is an…
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Virgin Media Offer
Last year I renewed my subscription using the Virgin Media offer of £44 for a two year subscription. I now have one year remaining. This subscription covers up to 5 devices but I now have 6 or 7 devices that I want to cover. However, when I look to upgrade to 7 devices the price offer is over £65 to add two more devices…
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Protection
Does f secure continue to protect my device if I log out or do I need to remain logged in all the time?
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How does F-Secure Safe license period work?
Hello there! I want bo buy 1 year F-Secure Safe license but don't know: When do F-Secure Safe license period start? When i bought it or when i actived it on devices?
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F-Secure Ultralight Hoster ?
What does this process (under F-Secure Host Process) do? I noticied today that my PC was running hot and found that the Ultralight (not so light) Hoster is running at 16-30% CPU all the time. Never noticed it prior to today. I stopped the process from task manager and issue went away. Running Windows 10, 1909 build with…
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Freedom, unable to start
Invalid reinstall,Computer restart is invalid.
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Re: Can't active my license on my account here.
Hi Ukko, it is only Freedome subscription. And I tried to contact the support but my country is not there, I want to contact via email, is there any?
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To many licenses in the same computer
I have used your instructions to uninstall and download F-secuer Internet Security. In order to reistall the correct, ongoing license in a second computer. But – one problem remains: I have two computers. They are syncronised with eachother. When I install F-secure Internet Security on one, the other computer is not…
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Freedome crashing out with Radeon 2020 V19.12.3
Hi, I can't upgrade to the latest AMD Adrenalin 2020 drivers. This couses Freedome to crash out with code 0xC0000005 and faulting module atidxx32.dll which is part of the radeon driver package. I'm running Windows 10 1903 x64 on a Ryzen 5 2600X, 16GB DDR4-3200XMP with B450 chipset.
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Ended my subscription to 6 days too early and subscription code doesn't work
Hi. First my subscripiton ended 6 days earliler than it was supposed to. when i messaged about this they said i could try a subscription code, i entered it and said could not verify code. then i try the code i got when purchased the subsricpiton first time and says have been installed to many times. Help me, first i need…
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How to set password to internet security?
Hi everybody! I would like to ask for some help about internet security. How can I set a master password for the internet security itself. So I mean the function of this password would be that if I want to change any setting I have to give this password. Also, with this password the application itself cannot be turned off.…
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F-Secure Internet Security slows down communication between Office 365 Outlook and OneNote 2016
From Office 365 Outlook you can send elements such as calendar entries, e-mails etc. to OneNote for filing. By installing F-Secure Internet Security, the transfer of items takes up to one minute. Without F-Secure it takes a split second. Where can I adjust the settings so that F-Secure is not a barrier?
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Please add Estonia to country choice
The only reason I thought to give it a go was to be able to watch some of the shows they won't allow outside Estonia but Estonia is not even in the list of available countries Would it be possible to add it?
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F-secure router with 3 dumb router set-up
Completely new to cyber / network security. My parents are slowly adopting the smart home tecnology. I read Steve Gibsons 3 dumb router advice. 1. Would the F-Secure router ( with total security ) work as a "border" router in a 3 dumb router set-up? 2. Would the F-Secure router ( with total security ) work with an IoT…
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FS Protection for Mac 17.7MR1 beta 4
We are pleased to announce a new release of the FS Protection for Mac. This update is now available for download from My FS Protection and existing installations will be automatically updated. This release focuses on fixing stability and usability issues related to XFENCE. Known issues: * Localization is missing from…
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Sense parental control
Hello When are you gong do add parental control to Sense? Or do I need to buy another router ti get that? I have used the device for 2 years now. When I bought it, your website clamed that it would be added in the feature. Abiliti to turn wifi off would also be nice.
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Warning colour for OFF-status of Freedome
The OFF-status of Freedome should be shown with a RED Freedome icon in the task or notification bar (instead of unnoticeable grey) This would be good to make sure the protecion is not off by accident.
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Option to allow Freedome go off automatically with selected apps on
Freedome adds quite a lot of ping, which is understandable but unwanted when playing fast-action games like Fortnite. When turning the protection off manually risks that you forget to turn it on again after the gaming session. It actually happens quite often. Would it be possible to add a setting for automatical turning of…
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Symbian device support
hello. do you support symbian devices?
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False Positive For iSkysoft Video Converter Ultimate
Just to advise the community and ask a question. I recently upgraded to the newest version when prompted for this software but F Secure flagged it as a suspect trojan. This included the same dll in an old directory of the same product so I knew this is false. I tried to submit a sample but that part of the F Secure site is…
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How to show my website as safe to browse
Hi, I have a domain which doesn't contain any kind of malware and virus. How can we have the same to appear in safe to browse category ? Warm regards, Mandeep
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Renewal nag screen
Yes, another thread about this.. How do I go about turning off the renewal nag screen? I have F-secure SAFE with 7 licenses, 6 of which are in use, and I get to be the lucky one to explain what it means to family members of various technical ability every time it shows up - every day, on every licensed device, at least…
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Win7 Compatibility and Windows Firewall
Can anyone tell me the long-term policy of F-Secure in regard to those of us who want nothing to do with Windows 10 and intend continuing with Win 7 please. Also (I have just downloaded the Trial) I discovered F-Sec makes use of Windows Firewall and doesn't appear to have its own product --- Why is this and is it possible…