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New Router Checker Tool is Here!
We’ve just launched a brand-new Router Checker tool, and it’s live now on F-Secure’s Free Online Tools 🎉 It’s super easy to use – just visit the link below, and in a few clicks, you can check your router’s security status to make sure your network is safe. 🔗 Try the Router Checker now: What it does: Helps you find…
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Welcome to Our New Community Homepages
We're thrilled to introduce the new and improved homepages for our Community, English forum, and Finnish forum 🎉 Why the Change? We wanted to enhance your experience by making it smoother, faster, and more user-friendly. With easier navigation and quicker access to important resources, you'll find answers and engage with…
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Standalone ID Protection reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure ID Protection reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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🛡️ Protect Your Money & Data – Tax Scams You Need to Know 💰🚨
With less than a month until the tax filing deadline, scammers are ramping up their efforts to steal money and personal information from unsuspecting taxpayers. Don’t let them trick you! At F-Secure, our threat intelligence experts track emerging scams year-round, and tax season is one of the busiest times for…
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📢 Scam Spotting Challenge
Hello, F-Secure Community Members, In honor of Scam Awareness Month, we’re excited to launch our Scam Spotting Challenge on the community page. This special one-day event will give you the chance to enhance your scam detection skills, share knowledge, and compete for exclusive rewards. [COMPLETED] 🔍1st Scam Spotting…
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🚨 Cyber Help Week is Here 🚨
As part of Scam Awareness Month, we’re starting Cyber Help Week in the F-Secure Community. This week, we’ll focus on how to protect yourself from scams and improve your online security. All content will be posted in this thread, so check back daily for updates. What’s Coming Up: Oct 8: Key articles on how to spot scams and…
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Scam Awareness Month: Introducing Our New Scam Protection Feature!
Imagine this: You’re browsing the web, maybe shopping for a new gadget or reading an article, when suddenly you get an email that looks just like it’s from your bank. Everything seems legit—the logo, the message—but something feels off. This small gut feeling could be the difference between staying safe and falling for an…
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Update: Support Articles Now in the Knowledge Base
Hello, Community Enthusiasts. We’re excited to share that all our Support Articles have been successfully transitioned to our new Knowledge Base, designed to enhance your user experience. 1. Why We Made the Change This change ensures that you have access to the latest news and information, empowering you with the most…
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Standalone Freedome VPN reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure Freedome VPN reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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F-Secure Total beta - FSProtection changes in communication
We are now making changes on the beta community and feedback handling for your benefit. We do not have any more beta.f-secure.com portal after first of August. Feedback wont be requested separately until in form of new survey. Please file bugs by sending email to beta@f-secure.com or posting a comment here at our…
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📣 Introducing Query Suggestion and Preview: Enhancing Your Search Experience!
📢 Announcement: Query Suggestion and Preview in Search Box Hello, wonderful F-Secure Community members! We are thrilled to announce a new enhancement to the F-Secure Community search feature! Starting today, you can enjoy the benefits of query suggestion and preview, making your search experience even more efficient and…
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Community Badges
Dear esteemed members, We’re excited to announce that you can now earn Badges when you participate in the Community and these contributions can reflect on your profile for you and others to see. To view them, simply click on your Avatar in the top right corner, then click on the bigger image of the Avatar. This will lead…
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Get on board. Get recognition. Get on the Leaderboard!
This is to inform you that the Leaderboard widget, a widget that displays top-performing members, has been enabled on the Community. You can view that on the landing page or on either the English and Finnish pages https://community.f-secure.com/ or https://community.f-secure.com/en https://community.f-secure.com/fi The…
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Freedome VPN not working
Hey , I formatted my MAC os computer. I downgraded Monterey from mojave version. While it works fine in the Monterey version, Mojave also stays on this screen and does not improve for hours. I remember making some network settings in the Monterey version, but the program prompted me. I tried many different locations.
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F-Secure Business is now WithSecure™
Introducing WithSecure™ For more than 30 years we’ve worked with partners and customers, shoulder-to-shoulder to take on every threat that the customers have faced. We needed a new brand that reflects the distinct identity of our B2B offering and helps better meet the needs of our customers. The name WithSecure™ puts good…
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Category Following & Notifications
Dear Community members, The Category Following and Notification features allow you to be notified when content you are interested in is posted. Now you can get notified on time so you can respond to posts in a timely manner. Notification Preferences Options Follow: This option will allow you to follow the category without…
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Using the Community Search feature
This post will provide detailed information on how to use the Search feature in the F-Secure Community effectively. You can search for discussions or articles of interest using the Community Search. Where to Search You can find the Community Search in 2 locations: In the hero banner on the Home page And in the header of…
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Pokerstars client not updating
Hello, I have an issue with Pokerstars client not updating. I have tried uninstalling, rebooting etc. Only thing that will make software update is rebooting to: "Safe mode with Networking" and then it will update OK.. I tried disabling all components in F-Secure and also disabled Windows Firewall. Still will not update. I…
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Hydra
Hydra and what if there was something in there that told you what it was, hydra? There was a discussion somewhere about how much data a computer's internet connection consumes, so when I looked it up, there was a hydra that consumed the most data. My point is that with that kind of "hydra" you start to wonder what it is. I…
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FS Protection macOS releases (2025)
Beta releases for macOS during 2025 will be posted under this continuous thread.
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Problem with activating new code
Hello there I'm really sorry to bother you, but I received a code for Linec when I bought a new device. For some reason, I can't activate it — I keep getting a message that says the code is invalid.The issue is that I didn’t use the code on the same day I got it.Is there any way to still redeem it or fix this issue?Thank…
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Problem with update Device Protection
The device protection update has been hanging around for a few days. I have reinstalled the f secure program and there is still this problem. In windows settings the f secure program is not detected, only windows defender. Manual scanning with the program is also not possible, it appears that the engine update is in…
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About v25.2 issuses?
1.After DeepGuard was removed from the program revision, the use of scanning and targeting reports is too simple From version 19.8 to version 25.2, the system has been greatly simplified, but there are too many scanning reports, which makes people feel uneasy, especially the "unscanned items" results cannot be seen 2.Is…
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Miten tämän saa pois?
PS1/AVA.SNH.db78ce Tästä tulee tauotta varoitus ja en voi poistaa sitä.
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Bank Protection Unstable with version 25.3
Bank Protection Unstable with F-Secure TOTAL version 25.3 Does Not Help to de-activate and then re-active via F-Secure App Bankskydd - Bank Protection (inställningar - Redigera Inställningar in Swedish) for ASUS E510 Win 11 Laptop Maybe it's related to Device Protection 1.0.2503.5246 loop Install even today 2025-04-18…
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Add option(PM) to suggest router model not found in router checker predefined models
If router checker does not find the router in use,add a possibility to suggest a new one ?
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How to set to find printer when VPN is on
Hi, my computer does not find HP printer when VPN is on. This a new feature. I assume sometimes VPN restricts connection to my router . Any easy parameters to set? Answers to mail, please
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F-secure browser extension changing between working and not working on Edge and the same on Chrome
And there's nothing to do about it. The error comes and go constantly. The extension is installed on Edge, and is on.
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Latest F-Secure BSOD on Windows 11 24H2
I have been running the Ziggo-branded version of F-Secure for years without issues. Suddenly around April 9th my computer started getting BSOD with error BAD_POOL_CALLER 0xC2. It just wouldn't stay up for more than an hour. Looking into the memory dump file I could see that the error was often in tcpip.sys and ndis.sys…
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F secure Extensie instellen in Chrome popupscherm
Sinds 2 week komt er van F-secure een pop upscherm met de mededeling dat ik de F-Secure extensie in Chrome moet gaan instellen/toevoegen. Bij controle blijkt de extensiie gewoon te bestaan en nadat ik deze heb gedeactiveerd en opnieuw heb geinstalleerd komt F-secure pop upscherm nog steed op de laptop tevoorschijn op de…
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FS Protection PC releases
We are trying something new. Instead of creating a new thread for every version, we will keep posting all beta releases for Windows under this thread as a continuous thread.
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Again Device Protection Update error
Hello, I have been using F-Secure for many years. But lately the product has only been causing problems. Again and again I have to uninstall F-Secure because the Device Protection cannot be updated. Once I have completed the uninstallation and reinstallation, it works again for a while. Can someone explain to me what this…
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Setting up protection with Family subscription
I have order 5 licenses for myself and familymember. Familymember is trying to follow sms to set up F-secure protection. She is only directed to the F-swcure environment and ask to but new subscription. But I have already purchaswd and paid subscription for her. how to move on ?
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Windows Start menu error forcing to disconnect
Hi ! While I was doing a complete scan of my computer, an error has poped from Windows forcing me to disconnect from my session. The error is : The program StartMenuExperienceHost.exe version 10.0.26100.5600 has stopped interacting with Windows and has been closed. This was accompanied by a popup prompting me to log out,…
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Data breach-Rick Stealer Logs DB
Dear F‑Secure, I regularly receive notifications from you regarding data breaches involving my information. I appreciate these warnings – it’s good to be informed. However, I find it unclear which password or service you are referring to when you recommend changing a password. For example, in a recent alert, “Rick Steale…
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Mac F-secure VPN stopped working
Maybe After an update, the F-secure VPN stopped working. It gives me list of instructions ( this is the ONLY software I have ever used that frequently asks the customer to jump over sets of hoops, just to keep working). Anyway, the first step is "Click Continue to start loading the system extension. This opens a system…
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VPN
After updating F-secure to version 25.4, VPN is not working. Says "Loading, please wait." And nothing happens.
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Fsecure Total scan gets stuck at F:\System Volume Information\WPSettings.dat
Time and time again. If you hit pause and resume, it will resume and gets stuck again, but this time at 99%. Ran an offline scanner included in Windows 11 on F-drive which did not report anything. Can not access or even list content of that system folder, not even as admin. Apparently you need to grant extra privileges for…
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Banking protection
Hi Like a few other people I no longer have the green "frame" around the screen when I am on my banking sites. Am I right in thinking that I should have this? If I should have it how to I reinstall it? Thanks PGC
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Ei leia seda kohta kus kohast saab ID jälgimise sisse lülitada
Ei leia seda kohta kus kohast saab ID jälgimise sisse lülitada
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Android tablett
I would like to have a lying position in the app.
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Nice VPN Improvements
Hello, Usually a forum only gets the problem and issue threads, but I just wanted to leave some positive feedback of the improvements F-Secure has made with the VPN. Running Windows 11 Pro 24H2 and F-Secure Internet Security v25.4 with the VPN add-on. Granted some of these improvements and upgrades have been out for a…
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controllo parentale
Come si installa?
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Error Report: Incorrect Subscription Expiry Notice in F-Secure Free Test Plan
😟 Subject: Test Account Blocked by False Subscripd - Urgent Fix Required Content: As an authorized test user, the software repeatedly demands subscription and disables all features. Immediate resolution is needed.l]
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Refund
I’ve tried to fill out the form on cleverbridge for a refund, but I haven’t heard back from them? How do I cancel my subscription and also get a refund?
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Endpoint Protection Service
I have a process using most of my cpu called Endpoint Security Service It resides inside the F-secure folder I cannot stop it or delete the .exe file. Its icon is a red basdge outline (so not a usual F-secure icon) Id it really part of F-secure, or have I been infected? If part of F-secure how can I stop it using all of my…
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Browser extention for Ecosia browser, please
Hi, I am looking for European alternatives to American big tech and IT. In this search, I have chosen to use Ecosia browser. Even though Chrome Webshop is available in Ecosia, F-secure's extention does not pop up when I look for it. I hope you will consider making F-secure's browser extention available for Ecosia browser,…
