-
New Router Checker Tool is Here!
We’ve just launched a brand-new Router Checker tool, and it’s live now on F-Secure’s Free Online Tools 🎉 It’s super easy to use – just visit the link below, and in a few clicks, you can check your router’s security status to make sure your network is safe. 🔗 Try the Router Checker now:…
-
🚀 Online Scanner 9.0 Now Available!
We’re happy to introduce Online Scanner 9.0, our latest free tool to scan and remove malware from your PC—no installation needed. 🔍 What’s New? Faster & Smarter Scanning Improved engine for better and quicker threat detection. ARM64 Support ⚠️ 32-bit (x86) systems are no longer supported. More Control Over Malware Removal…
-
Welcome to Our New Community Homepages
We're thrilled to introduce the new and improved homepages for our Community, English forum, and Finnish forum 🎉 Why the Change? We wanted to enhance your experience by making it smoother, faster, and more user-friendly. With easier navigation and quicker access to important resources, you'll find answers and engage with…
-
Standalone ID Protection reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure ID Protection reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
-
🛡️ Protect Your Money & Data – Tax Scams You Need to Know 💰🚨
With less than a month until the tax filing deadline, scammers are ramping up their efforts to steal money and personal information from unsuspecting taxpayers. Don’t let them trick you! At F-Secure, our threat intelligence experts track emerging scams year-round, and tax season is one of the busiest times for…
-
📢 Scam Spotting Challenge
Hello, F-Secure Community Members, In honor of Scam Awareness Month, we’re excited to launch our Scam Spotting Challenge on the community page. This special one-day event will give you the chance to enhance your scam detection skills, share knowledge, and compete for exclusive rewards. [COMPLETED] 🔍1st Scam Spotting…
-
🚨 Cyber Help Week is Here 🚨
As part of Scam Awareness Month, we’re starting Cyber Help Week in the F-Secure Community. This week, we’ll focus on how to protect yourself from scams and improve your online security. All content will be posted in this thread, so check back daily for updates. What’s Coming Up: Oct 8: Key articles on how to spot scams and…
-
Scam Awareness Month: Introducing Our New Scam Protection Feature!
Imagine this: You’re browsing the web, maybe shopping for a new gadget or reading an article, when suddenly you get an email that looks just like it’s from your bank. Everything seems legit—the logo, the message—but something feels off. This small gut feeling could be the difference between staying safe and falling for an…
-
Update: Support Articles Now in the Knowledge Base
Hello, Community Enthusiasts. We’re excited to share that all our Support Articles have been successfully transitioned to our new Knowledge Base, designed to enhance your user experience. 1. Why We Made the Change This change ensures that you have access to the latest news and information, empowering you with the most…
-
Standalone Freedome VPN reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure Freedome VPN reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
-
F-Secure Total beta - FSProtection changes in communication
We are now making changes on the beta community and feedback handling for your benefit. We do not have any more beta.f-secure.com portal after first of August. Feedback wont be requested separately until in form of new survey. Please file bugs by sending email to beta@f-secure.com or posting a comment here at our…
-
📣 Introducing Query Suggestion and Preview: Enhancing Your Search Experience!
📢 Announcement: Query Suggestion and Preview in Search Box Hello, wonderful F-Secure Community members! We are thrilled to announce a new enhancement to the F-Secure Community search feature! Starting today, you can enjoy the benefits of query suggestion and preview, making your search experience even more efficient and…
-
Community Badges
Dear esteemed members, We’re excited to announce that you can now earn Badges when you participate in the Community and these contributions can reflect on your profile for you and others to see. To view them, simply click on your Avatar in the top right corner, then click on the bigger image of the Avatar. This will lead…
-
Get on board. Get recognition. Get on the Leaderboard!
This is to inform you that the Leaderboard widget, a widget that displays top-performing members, has been enabled on the Community. You can view that on the landing page or on either the English and Finnish pages https://community.f-secure.com/ or https://community.f-secure.com/en https://community.f-secure.com/fi The…
-
Freedome VPN not working
Hey , I formatted my MAC os computer. I downgraded Monterey from mojave version. While it works fine in the Monterey version, Mojave also stays on this screen and does not improve for hours. I remember making some network settings in the Monterey version, but the program prompted me. I tried many different locations.
-
F-Secure Business is now WithSecure™
Introducing WithSecure™ For more than 30 years we’ve worked with partners and customers, shoulder-to-shoulder to take on every threat that the customers have faced. We needed a new brand that reflects the distinct identity of our B2B offering and helps better meet the needs of our customers. The name WithSecure™ puts good…
-
Category Following & Notifications
Dear Community members, The Category Following and Notification features allow you to be notified when content you are interested in is posted. Now you can get notified on time so you can respond to posts in a timely manner. Notification Preferences Options Follow: This option will allow you to follow the category without…
-
Using the Community Search feature
This post will provide detailed information on how to use the Search feature in the F-Secure Community effectively. You can search for discussions or articles of interest using the Community Search. Where to Search You can find the Community Search in 2 locations: In the hero banner on the Home page And in the header of…
-
Latest F-Secure BSOD on Windows 11 24H2
I have been running the Ziggo-branded version of F-Secure for years without issues. Suddenly around April 9th my computer started getting BSOD with error BAD_POOL_CALLER 0xC2. It just wouldn't stay up for more than an hour. Looking into the memory dump file I could see that the error was often in tcpip.sys and ndis.sys…
-
Bug Report: Microsoft Edge Update Breaks F-Secure Browser Extension
The recent Microsoft update of Edge to: Version 144.0.3719.82 (Official build) (64-bit) breaks the F-Secure browser extension (and other software publisher extensions - so not just limited to F-Secure; being widely reported online).
-
How to find insta password?
HOw to find insta password
-
FS Protection macOS releases (2026)
Beta releases for macOS during 2026 will be posted under this continuous thread. Threads for older releases: 2025: https://community.f-secure.com/en/discussion/129085/fs-protection-macos-releases-2025/p1 2024: https://community.f-secure.com/en/discussion/128321/fs-protection-macos-releases
-
Operation cancelled error
I have tried uploading pictures to our online Power Church account. I continue to get the following error. "This operation has been cancelled due to restrictions in effect on this computer." Is this a F-Secure restriction?
-
anti-virus database updates fails on W11
Today my F-secure Total app on W11 notified my that the anti-virus database was out of date and needed to be updated. Clicking on the Update button did not result in the update. The response was that the check was done but the result was "unsuccessful". I checked the support articles and only found this, a scenario to…
-
Interactive mode
So I decided to try again F-Secure (I was a long time Client Security user) - only to find there's no option to choose what action should be done in case of detection. So basically, my favorite AV product transformed in something like Windows Security, deleting files and blocking access, with less or no consent. Maybe…
-
Password vault syncronization problem?
Is anybody else experiencing problems with password vault syncronization? I am using F-Secure in three devices and I cannot update passwords (now 2026-01-16, 14:07 GMT). When I try to update a password in one device and log out, the old password in other devices replaces the new password, when logging in again. The same…
-
F-Secure asks me again, even if I select "Don't ask me again".
F-Secure keeps reminding me to set up the Google Chrome browser extension. I do not want to install it, so I check "Don't ask me again". How can I confirm that selection? If I click on "Set up" I go right into the setup, which I obviously do not want. If I close the notification via the "x" on the top right, soon the…
-
AMSI detected harmful content Reason: TR/W64.agent
Hi, My F-secure software continually reports (every 2 minutes or so) the following message in the Windows notification area: "AMSI detected harmful content Reason: TR/W64.agent" Pointing to application Powershell.exe" How can I find out what is causing this notification? I logged a ticket with customer support and shared…
-
VPN does not have split tunneling and other points a knowledgeable friend made
See what a knowledgeable friend communicated to me just recently. I would appreciate it if someone from the Development Team commented on what is written below (note, I could use Split Tunneling). "F-Secure doesn't have true split tunneling. .. There is not any significant difference in privacy between VPN providers in…
-
F-Secure Banking protection scores an excellent result
For the 2nd testing period in a row, from AVLab.pl, F-Secure Banking protection has come out on top. Well done, F-Secure engineers and developers :) https://avlab.pl/en/analysis-of-modules-for-protection-of-online-banking-and-payments-2026-edition/ From the webpage, which also has a link to the PDF. *"Test results reflect…
-
FS Protection PC releases
We are trying something new. Instead of creating a new thread for every version, we will keep posting all beta releases for Windows under this thread as a continuous thread.
-
New Cat picture every morning
Every morning when I open my android phone, there is a cat picture on the front. This started last fall (2015). Who is sending these cats to my phone??? Is if F-secure, Telia, or who? Anyone else?
-
Keep being asked for a restart
There was an error rendering this rich post.
-
Make F-Secure compatible with Linux!
I think it is ridiculous that F-Secure is no longer compatible with Linux-based systems and this should be changed! Privacy is a cornerstone of the internet and not supporting it is odd to me.
-
Vpn Grey and not working error: loading.... please wait....
I have followed the other threads with the same problem. Nothing helped. Have you any other suggestions?
-
Parental Controls- Time setting is no longer available and how can i add on this features?
Hi, Please advise as F Secure no longer have parental control setting for time, please advise how can i add on? I need the time settings for my kids control.
-
F-Secure total and windows 11 2025-12 security update
"Does F-Secure Total block the Windows 11 December 2025 update (2025-12 security update, KB5072033)? I have already tried every possible fix except for uninstalling F-Secure. Someone on an internet forum suggested that F-Secure is blocking this Windows update. Does anyone have any ideas on how to fix this?
-
VPN not starting automatically
When I turn on my computer despite having selected Automatic VPN protection: on, VPN is stuck on Connecting… and never fully connects before I turn it "off" and on again.
-
Leaked info - from where?
I received this notification that my Email and password has been leaked: There is no information, which service's password has been leaked. The "Password" items (three dots and an underline, see screenshot) are not clickable links. Is this a bug? Shouldn't it be possible to reveal, what password (related to my email) is…
-
My F-Secure Browsing app wont connect
It seems my browsing app wont connect. I think I had this problem some time ago but I don't remember how we fixed it. I tried uninstalling the app & installing it again. But that didn't work. When I click on the app icon, it says "initializing" forever & never connects. It either stays black or its black with a red dot on…
-
How Growth ERP Helps Businesses Automate Operations & Scale Faster
Hello Everyone, In today’s competitive business environment, managing operations manually can slow down growth and increase errors. Growth ERP is designed to simplify and automate complete business processes for industries like Manufacturing, FMCG, Retail, NBFC, Microfinance, and Restaurants. With Growth ERP, businesses…
-
Cannot print using network printer while VPN is on
Hello, Often, when VPN is on, I cannot print or scan until I turn off the VPN. I'm running Windows 11, I'm on a home wi-fi network and my printer is also wirelessly connected to that network. When I turn the VPN off, printing starts to work. Knowledgebase article 000003338 says to "set the network as a trusted network".…
-
Leaked info - from where?
I received this notification that my Email and password has been leaked: There is no information, which service's password has been leaked. So how could I know, onto which web site shall I go and change my password? I take it, it does not refer to my email service itself…?
-
Scam protection analyzing wrong url, Mac FS Protection B66833, Chrome extension version 6.2.10
With extension installed on any(?) browser (I used Chrome) google something which will show cause promoted products, e.g. ps5. Click on any of the sponsored products links. Click the extension icon. Observed: Shows that the the extension is analyzing google.com/aclk and that the site is safe. 4. Refresh the site. Observed:…
-
Double Services??
I installed F-Secure (via KPN Veilig) and now the above rules are in my services. One is active and one is not. Can someone tell me what the difference is between these two? And why the first one is not active?
-
Happy New Year!
I am only here to blow my own whistle. 😅 Happy New Year, everyone. Have a fruitful new year and stay safe online using F-Secure security products. Cheers!
-
F-Secure Total VPN Version 25.11 (66833) Mac, keeps dropping connection
Constantly Internet connection drops off and need to make WiFi on/off to recover. Anyone else having same problem? Works fine w/o VPN
-
Hackers have ruined my life
I bought a new phone and that's when it started happening. At least that's what I thought. Slowly I think it was happening before then but full on after the new phone maybe the SIM card was cloned by the guy I bought it from at the store who keep giving me discounts on the phone that I wasn't supposed to get because it was…
