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🚀 Online Scanner 9.0 Now Available!
We’re happy to introduce Online Scanner 9.0, our latest free tool to scan and remove malware from your PC—no installation needed. 🔍 What’s New? Faster & Smarter Scanning Improved engine for better and quicker threat detection. ARM64 Support ⚠️ 32-bit (x86) systems are no longer supported. More Control Over Malware Removal…
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New Router Checker Tool is Here!
We’ve just launched a brand-new Router Checker tool, and it’s live now on F-Secure’s Free Online Tools 🎉 It’s super easy to use – just visit the link below, and in a few clicks, you can check your router’s security status to make sure your network is safe. 🔗 Try the Router Checker now:…
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Welcome to Our New Community Homepages
We're thrilled to introduce the new and improved homepages for our Community, English forum, and Finnish forum 🎉 Why the Change? We wanted to enhance your experience by making it smoother, faster, and more user-friendly. With easier navigation and quicker access to important resources, you'll find answers and engage with…
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Standalone ID Protection reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure ID Protection reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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🛡️ Protect Your Money & Data – Tax Scams You Need to Know 💰🚨
With less than a month until the tax filing deadline, scammers are ramping up their efforts to steal money and personal information from unsuspecting taxpayers. Don’t let them trick you! At F-Secure, our threat intelligence experts track emerging scams year-round, and tax season is one of the busiest times for…
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📢 Scam Spotting Challenge
Hello, F-Secure Community Members, In honor of Scam Awareness Month, we’re excited to launch our Scam Spotting Challenge on the community page. This special one-day event will give you the chance to enhance your scam detection skills, share knowledge, and compete for exclusive rewards. [COMPLETED] 🔍1st Scam Spotting…
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🚨 Cyber Help Week is Here 🚨
As part of Scam Awareness Month, we’re starting Cyber Help Week in the F-Secure Community. This week, we’ll focus on how to protect yourself from scams and improve your online security. All content will be posted in this thread, so check back daily for updates. What’s Coming Up: Oct 8: Key articles on how to spot scams and…
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Scam Awareness Month: Introducing Our New Scam Protection Feature!
Imagine this: You’re browsing the web, maybe shopping for a new gadget or reading an article, when suddenly you get an email that looks just like it’s from your bank. Everything seems legit—the logo, the message—but something feels off. This small gut feeling could be the difference between staying safe and falling for an…
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Update: Support Articles Now in the Knowledge Base
Hello, Community Enthusiasts. We’re excited to share that all our Support Articles have been successfully transitioned to our new Knowledge Base, designed to enhance your user experience. 1. Why We Made the Change This change ensures that you have access to the latest news and information, empowering you with the most…
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Standalone Freedome VPN reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure Freedome VPN reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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F-Secure Total beta - FSProtection changes in communication
We are now making changes on the beta community and feedback handling for your benefit. We do not have any more beta.f-secure.com portal after first of August. Feedback wont be requested separately until in form of new survey. Please file bugs by sending email to beta@f-secure.com or posting a comment here at our…
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📣 Introducing Query Suggestion and Preview: Enhancing Your Search Experience!
📢 Announcement: Query Suggestion and Preview in Search Box Hello, wonderful F-Secure Community members! We are thrilled to announce a new enhancement to the F-Secure Community search feature! Starting today, you can enjoy the benefits of query suggestion and preview, making your search experience even more efficient and…
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Community Badges
Dear esteemed members, We’re excited to announce that you can now earn Badges when you participate in the Community and these contributions can reflect on your profile for you and others to see. To view them, simply click on your Avatar in the top right corner, then click on the bigger image of the Avatar. This will lead…
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Get on board. Get recognition. Get on the Leaderboard!
This is to inform you that the Leaderboard widget, a widget that displays top-performing members, has been enabled on the Community. You can view that on the landing page or on either the English and Finnish pages https://community.f-secure.com/ or https://community.f-secure.com/en https://community.f-secure.com/fi The…
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Freedome VPN not working
Hey , I formatted my MAC os computer. I downgraded Monterey from mojave version. While it works fine in the Monterey version, Mojave also stays on this screen and does not improve for hours. I remember making some network settings in the Monterey version, but the program prompted me. I tried many different locations.
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F-Secure Business is now WithSecure™
Introducing WithSecure™ For more than 30 years we’ve worked with partners and customers, shoulder-to-shoulder to take on every threat that the customers have faced. We needed a new brand that reflects the distinct identity of our B2B offering and helps better meet the needs of our customers. The name WithSecure™ puts good…
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Category Following & Notifications
Dear Community members, The Category Following and Notification features allow you to be notified when content you are interested in is posted. Now you can get notified on time so you can respond to posts in a timely manner. Notification Preferences Options Follow: This option will allow you to follow the category without…
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Using the Community Search feature
This post will provide detailed information on how to use the Search feature in the F-Secure Community effectively. You can search for discussions or articles of interest using the Community Search. Where to Search You can find the Community Search in 2 locations: In the hero banner on the Home page And in the header of…
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FS Protection PC releases
We are trying something new. Instead of creating a new thread for every version, we will keep posting all beta releases for Windows under this thread as a continuous thread.
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DeepGuard blocking Rust-related programs
I have been trying to set up a new project in the Rust programming language with the "cargo" package manager. Trying to just run a very standard setup script "cargo new <project_name>" results in a permission error and a popup that announces the details of the error. I have to manually select "Allow" every time and type in…
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What password should i use for f-secure account?
I use 52 character password for password vault and in the vault create 20-character passwords for all my websites. Of course loggin into my f-secure account is prerequisite for accessing my password vault, so should i use my 52-character master password also as my f-secure account password?
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FS Protection macOS releases (2026)
Beta releases for macOS during 2026 will be posted under this continuous thread. Threads for older releases: 2025: 2024:
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Which is safer 52-character password or fingerprint?
I use a 52-character master password for the vault. which is safer in terms of hacking using the password or fingerprint? the password could be captured by a keystroke logger right? is there a similar tech for capturing fingerprints?
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VPN ein - Drucken nicht möglich
Seit Monaten stehe ich in Kontakt mit dem Support, aber er ist träge und kann nicht helfen. Problem: Bei eingeschaltetem VPN zeigt mein Drucker "offline" an und druckt nicht, obwohl ich mein WLAN als vertrauenswürdiges Netzwerk angegeben habe. Schalte ich VPN aus, druckt er. Dieses Problem habe ich in den Fragen schon…
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Tekoälykäs virustorjunta on kohtuuton!
Olen kokenut WSL:n turhan raskaaksi keinoksi siihen, että saan bash:n, core-utils:n ja muutamia käyttööni, joten asennan ne Cygwin:n tai Scoopin avulla. Olen käyttänyt niitä vuosikausia ilman ongelmia. Nyt kun F-Secure käyttää tekoälyä, väärät hälytykset ovat usein toistuva riesa. Jos itse kirjoittamani komentotiedosto…
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PROBLEM REPORT: CANNOT ALLOW/RESTORE FILES FROM QUARANTINE THAT DO NOT BEHAVE LIKE VIRUS
PLEASE! NO ONE BUT A F-SECURE EMPLOYEE REPLY TO MY PROBLEM REPORT! Edition: F-Secure Internet Security Version: 26.3 I am a professional pentester. Therefore, I use files that have triggered F-Secure's antivirus in the past. I was always able to Allow/Restore those files from F-Secure's Quarantine and place into the…
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#Tool for Conflicting security programs
A tool for troubleshooting and removing conflicting security programs on Windows/Mac operating systems in order to install F-Secure Total(could be integrated to Total as well)
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Fingerprint access to Password vault
In my phone it's super easy and convenient to log in my F-Secure password vault just using a finger. But while working on Win11 desktop I have to type in the strong (=long) password for the vault, and while it doesn't show the characters (for obvious reasons) I tend to get a lot of mistakes - and because of needing it…
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Instagram account hacked.
My Instagram account was hacked yesterday. Some person changed my e-mail for his own. Maybe it's a mistake when you open Facebook Reels that lead to Instagram. I surf confident for having F-secure. Is there any form of protection against this ?I send the mail I received from Instagram warning me of the fact.
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Problems install new subscription code
Last year i buy 1 year subsription in Elgiganten in Denmark, i want to renew now, but when i try put the code on nothing happen?
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manueller vollscan stoppt bei 99%
seit mehreren F-Secure Versionen habe ich das Problem, dass ein manueller Vollscan bei 99% stoppt und auch nach längerer Wartezeit nicht beendet wird. (Version 26.3 unter W11 home 25H2) Das Problem trat auch schon bei anderen Usern in Version 25.x auf. Gibt es einen Lösungsansatz?
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Tab Based Banking protection
Could F-Secure's banking protection feature only apply to the browser tab and not the entire browser? Would a tab-specific implementation be weaker in terms of data security?
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False flag
Hi! My name is Viggo, and together with some friends we have launched a hull cleaning business for this summer. We are unfortunately suffering from being false flagged by F-secure at the moment. We have had a professional build our site and run it, but I have been unable to get in contact with F-secure to update our…
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HTM file downloaded by itself - HTM smuggling attack?
Hi, While using Firefox, a .htm file of 0 bytes downloaded by itself. I did not open the file. Could this be a case of a HTML smuggling attack and what should I do? Complete virus scan did not reveal anything.
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Monthly payment
My subscription just ended and it was time to renew it. I thought it was a simple task to just alter my payment a bit. I've been a customer for many years and now I didn't want to renew my subscription yearly with 100$. I just wanted to pay monthly instead, with a auto-renew payment monthly with 10$. How difficult can it…
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How do you usually stay safe online?
Hi everyone, I’m exploring different ways people protect themselves online, especially with increasing phishing and malware threats. I’d love to know what security habits you follow daily and which F-Secure features you find most helpful for staying safe. Looking forward to learning from the community and sharing insights.…
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New Cat picture every morning
Every morning when I open my android phone, there is a cat picture on the front. This started last fall (2015). Who is sending these cats to my phone??? Is if F-secure, Telia, or who? Anyone else?
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mises à jour: échec
J'ai une notification m'indiquant que les bases de données de mon antivirus est obsolète. On me demande d'effectuer les mises à jour or à chaque fois c'est un échec. Jusqu'à maintenant tout fonctionnait bien. Je suis sur window 10 et mon abonnement est valide. Je joins capture d'écran. Merci de votre réponse.
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Synchronisation code failed to be fetched
To my big shock I founfd ou that the pasword vault my devices are not updated! On my main PC it telle me that it faled to get an synchronisation code and to try later. Now the Vault on my laptop, phone and tablet are out of date. I just now noticed, I may have happened when I extended the services to F-Secure. Question is:…
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Device Protection cannot update
F-Secure tells me 'device restart needed'. Updates cannot be done. I already restarted multiple times. Also, I tried the 5 steps from the support AI bot including uninstalling and reinstalling f-secure, but that did not help. I have the problem since about one month. My system: Windows 10 Pro, 22H2 with extended security…
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FS Protection Subscription Renewal
Hi, my FS Protection subscription is about to expire a day from now. Unlike the last time my license was not renewed automatically. Is it some bug? If not I would like to request a license renewal. Thank you.
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Again: Support for Linux
Just to let you guys know: If F-Secure does not do an app client for linux in the near future, then I will strongly consider of switching to another security/VPN app which do have support for linux. btw what is the reason for F-Secure to not make a linux app? Anyone know?
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Signing into F-Secure account
I chose F-Secure for my new computer, a Windows 11. So it's new for me. Installed F-Secure using a administrator account and everything went as it should. However, mainly I use the computer using a non-administrator account and in that account F-Secure urges me to sign in the my F-Secure account. When I try to do that,…
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F-Secure gives me an error message when doing antivirus updates
I am using Windows 11. I have uninstalled and installed twice. I have Acronis, but I have set that for backup only. Next steps will be appreciated.
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I cant remove the bitdefender
i useto have bitdefender installed I remmoved the program but still some files are left
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Please add support for Vivaldi browser
As more and more people is using the Vivaldi browser it would be nice if F-Secure Banking protection and F-Secure Password vault was supported. I am using F-Secure Total and Vivaldi, but missing support in F-Secure forces me to continue using Microsoft Edge.
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Motorola Edge 60 Fusion - Manufacturer update prevents F-Secure use for the second time - need help
After every manufacturer update of the Motorola Edge 60 Fusion, F-Secure Total no longer starts. This happened for the second time yesterday. After the previous update from Motorola and reporting it via the app store, I was finally able to set up the software again just three days ago. What is going wrong?I need help! By…
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With OS Tahoe, external HDD mounts only 5 minutes after startup.
Hello, After updating my Mac to OS Tahoe, the external hard drive only appears on the desktop about 5 minutes after the system starts. I contacted Apple Support, and after some troubleshooting, they suggested that F-Secure might be the cause. I ran some tests and excluded the external drive from the software's scans; after…
