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🚀 Online Scanner 9.0 Now Available!
We’re happy to introduce Online Scanner 9.0, our latest free tool to scan and remove malware from your PC—no installation needed. 🔍 What’s New? Faster & Smarter Scanning Improved engine for better and quicker threat detection. ARM64 Support ⚠️ 32-bit (x86) systems are no longer supported. More Control Over Malware Removal…
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New Router Checker Tool is Here!
We’ve just launched a brand-new Router Checker tool, and it’s live now on F-Secure’s Free Online Tools 🎉 It’s super easy to use – just visit the link below, and in a few clicks, you can check your router’s security status to make sure your network is safe. 🔗 Try the Router Checker now: What it does: Helps you find…
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Welcome to Our New Community Homepages
We're thrilled to introduce the new and improved homepages for our Community, English forum, and Finnish forum 🎉 Why the Change? We wanted to enhance your experience by making it smoother, faster, and more user-friendly. With easier navigation and quicker access to important resources, you'll find answers and engage with…
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Standalone ID Protection reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure ID Protection reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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🛡️ Protect Your Money & Data – Tax Scams You Need to Know 💰🚨
With less than a month until the tax filing deadline, scammers are ramping up their efforts to steal money and personal information from unsuspecting taxpayers. Don’t let them trick you! At F-Secure, our threat intelligence experts track emerging scams year-round, and tax season is one of the busiest times for…
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📢 Scam Spotting Challenge
Hello, F-Secure Community Members, In honor of Scam Awareness Month, we’re excited to launch our Scam Spotting Challenge on the community page. This special one-day event will give you the chance to enhance your scam detection skills, share knowledge, and compete for exclusive rewards. [COMPLETED] 🔍1st Scam Spotting…
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🚨 Cyber Help Week is Here 🚨
As part of Scam Awareness Month, we’re starting Cyber Help Week in the F-Secure Community. This week, we’ll focus on how to protect yourself from scams and improve your online security. All content will be posted in this thread, so check back daily for updates. What’s Coming Up: Oct 8: Key articles on how to spot scams and…
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Scam Awareness Month: Introducing Our New Scam Protection Feature!
Imagine this: You’re browsing the web, maybe shopping for a new gadget or reading an article, when suddenly you get an email that looks just like it’s from your bank. Everything seems legit—the logo, the message—but something feels off. This small gut feeling could be the difference between staying safe and falling for an…
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Update: Support Articles Now in the Knowledge Base
Hello, Community Enthusiasts. We’re excited to share that all our Support Articles have been successfully transitioned to our new Knowledge Base, designed to enhance your user experience. 1. Why We Made the Change This change ensures that you have access to the latest news and information, empowering you with the most…
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Standalone Freedome VPN reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure Freedome VPN reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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F-Secure Total beta - FSProtection changes in communication
We are now making changes on the beta community and feedback handling for your benefit. We do not have any more beta.f-secure.com portal after first of August. Feedback wont be requested separately until in form of new survey. Please file bugs by sending email to beta@f-secure.com or posting a comment here at our…
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📣 Introducing Query Suggestion and Preview: Enhancing Your Search Experience!
📢 Announcement: Query Suggestion and Preview in Search Box Hello, wonderful F-Secure Community members! We are thrilled to announce a new enhancement to the F-Secure Community search feature! Starting today, you can enjoy the benefits of query suggestion and preview, making your search experience even more efficient and…
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Community Badges
Dear esteemed members, We’re excited to announce that you can now earn Badges when you participate in the Community and these contributions can reflect on your profile for you and others to see. To view them, simply click on your Avatar in the top right corner, then click on the bigger image of the Avatar. This will lead…
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Get on board. Get recognition. Get on the Leaderboard!
This is to inform you that the Leaderboard widget, a widget that displays top-performing members, has been enabled on the Community. You can view that on the landing page or on either the English and Finnish pages https://community.f-secure.com/ or https://community.f-secure.com/en https://community.f-secure.com/fi The…
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Freedome VPN not working
Hey , I formatted my MAC os computer. I downgraded Monterey from mojave version. While it works fine in the Monterey version, Mojave also stays on this screen and does not improve for hours. I remember making some network settings in the Monterey version, but the program prompted me. I tried many different locations.
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F-Secure Business is now WithSecure™
Introducing WithSecure™ For more than 30 years we’ve worked with partners and customers, shoulder-to-shoulder to take on every threat that the customers have faced. We needed a new brand that reflects the distinct identity of our B2B offering and helps better meet the needs of our customers. The name WithSecure™ puts good…
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Category Following & Notifications
Dear Community members, The Category Following and Notification features allow you to be notified when content you are interested in is posted. Now you can get notified on time so you can respond to posts in a timely manner. Notification Preferences Options Follow: This option will allow you to follow the category without…
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Using the Community Search feature
This post will provide detailed information on how to use the Search feature in the F-Secure Community effectively. You can search for discussions or articles of interest using the Community Search. Where to Search You can find the Community Search in 2 locations: In the hero banner on the Home page And in the header of…
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F-Secure 25.8 Language/Notifier Issue
Good day, my F-Secure was updated to version 25.8 today, and I noticed that the notifier display looks strange (from system update to VPN notifier display, see below). My language installation preference is Traditional Chinese (Hong Kong). May I ask if anyone here has encountered the same problem? Also, may I confirm if…
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FS Protection PC releases
We are trying something new. Instead of creating a new thread for every version, we will keep posting all beta releases for Windows under this thread as a continuous thread.
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Hi My FS protection license has not renewed?
My license has not renewed, my email is ranu.kahkonen@gmail.com
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FS Protection Subscription Renewal
Hi, my FS Protection subscription is about to expire a day from now. Unlike the last time my license was not renewed automatically. Is it some bug? If not I would like to request a license renewal. Thank you.
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Why you do this ?? Freedom started to block sites on political reason?
Q which has been already asked: Freedom started to block sites on political reason? rt.com is blockedYou say that This is by the law ? The document you have sent says that this "law" is for operator ? YOU are not operator. You deliver technical SW. Its not by you to decide what client does with it. I say good bye to you as…
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Antivirus Database fails to update.
How can I fix this problem, it says update successful with todays date and time but underneath it says update failed. Very frustrating to keep getting this message saying CRITICAL update required. Can you tell me how to fix the issue please?
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Suspicious Sample Submission
Good day! I just experienced the problem when I upload the suspicious samples from F-Secure website, the website stucked at "Preparing file for upload". Forever. I know the product list not include FS Protection, can it be add there? Also, the file size is limited to only 100MB which today is not enough. Some are large,…
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FS Protection macOS releases (2025)
Beta releases for macOS during 2025 will be posted under this continuous thread.
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Account mix up
Moikka! I am Beta user and wanted to add new computer to my devices and share a license with it . When I am trying to use "Manage subscription" I am redirected to login to F-secure site (web.stg.ew1.idp-stg.f-secure.com ) I am either getting error message that my account is locked and there is an email sent (but I never…
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Why does F-Secure keep telling me that I need to restart my device.
This often happens as soon as the computer is booted up and is very annoying. It also does it when I am in the middle of something and is even more annoying. How can I put this right?
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What is that?
There seems to have been a mistake here
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Device protection
I tried every tip, you gave here,from new installation to uncheck the IP 6 network, but the problem still remains, that the device protection is not working (update fails at 42%),it really makes you question your software choices. i got another pc,with no problems at all, f secure gets all the updates and work properly.…
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Hire more resources for the QA team or utilize AI more effectively in product testing
In the context of the ITC (Information and Communications Technology) business, QA usually stands for Quality Assurance. Here’s a detailed breakdown of what that means: 1. Role of QA QA in ITC focuses on ensuring that products, services, or systems meet certain quality standards before they reach the customer. This can…
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F-Secure Total 25.8 Language/Notifier Issue
Good day, my F-Secure was updated to version 25.8 today, and I noticed that the notifier display looks strange (from system update to VPN notifier display, see below). My language installation preference is Traditional Chinese (Hong Kong). May I ask if anyone here has encountered the same problem? Also, may I confirm if…
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Can't log into FS account
Hi, The FS account I created in 2017 cannot log in now (My FS Protection login). It should be because the beta.f-secure.com password and the My FS Protection login password were mixed up and the account was locked. I can't solve this problem by myself (I was prompted to check the relevant emails in my mailbox but I didn't…
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proposal for a follow-up order
While waiting for a stable F-Secure VPN version for all platforms (Win, Mac, Android, iOS), a suggestion; If the current license was purchased during this ongoing renewed VPN update campaign, a possible extension (with the risk of the campaign continuing) will be offered at a cheaper price...
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refund
i would like a refund right now, when i clicked on the subscribe option, it was written that i wont be billed until after my 14 day free trial was over. then you continued to take 69 DOLLARS FROM MY ACCOUNT.
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F-Secure SENSE router wifi
F-Secure SENSE router ， Follow the instructions and press the blue button at the bottom, but there is no response ask for help
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How to block spotify peer to peer with firewall?
I'd like to block spotify peer to peer with my f-secure firewall, but of course I still want to listen to music with spotify. From what I read on internet, it seems it is possible, but I don't know how to do it with f-secure's firewall. Could anyone help me?
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latest vpn update with hydra works for a bit, then internet dies...
On 7 april 2025 I installed latest vpn update (f-secure oneclient (x64) 6.1.407) on my win11 pc, and was using internet with hydra protocol in the evenings. Each of the 2 nights since the update, while I was asleep, my internet stopped working. The first time it even crashed my firefox browser, which left a bug report…
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Can you helt me to activate my subscribtion
Hi, i recentry baught a pc including a F-Secure subscrition. I got a purchace confirmation Email, but when i try to log in and activate my account it says that the coupon is already used. I have not activated it yet and still get notifications on my pc to fix it. Can you help me?
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Bug in Scheduled Scan Notification – F-Secure Total 25.8
Hi,After updating to F-Secure Total version 25.8, I noticed that the scheduled scan notification shows placeholder strings instead of the proper message.Specifically, it displays:Flyer.ScheduledScan.Begin.Title Flyer.ScheduledScan.Begin.Content The scan itself seems to start correctly, but the notification text is clearly…
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All Bookmarks not shown as expected in Community Portal
Although there are 6 bookmarks listed, only 2 are displayed.
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FS Protection 25.8 Beta 2 - Flyer.AppUpdate showing code instead of real text/content
Hi, I just received this notification confirming the update being deployed. Interestingly, it showed Flyer.AppUpdate.Title, Flyer.AppUpdate.Content and Flyer.AppUpdate.Details instead of the real text/content. Not a major bug but something to keep track before it meets Public Release 😊 Best regards,
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Samsung Tab A, app keeps crashing?
Tablet was working fine but now the app crashes all the time. I have re installed multiple times, changed battery optimisation, restarted device, cleared caches etc and still nothing. I have checked tablet settings which have not been changed since the app was working. Any advice would be greatly appreciated
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One view for published products
You could keep a view that keeps an up-to-date view of what the released and build versions are on different platforms at a given time. Win, Mac, Android, iOS. The latest versions are usually released at slightly different times in different places. Especially since there has been a long time since this VPN has been…
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VPN disappeared from my I phone 11pro.
How to reinsert it please.
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Threat descriptions and removal/elimination instructions
Are the threat descriptions and removal/elimination instructions on the F-Secure website https://www.f-secure.com/v-descs/index.shtml up-to-date and do they apply to all supported software and device platforms (win, mac, android, iOS). For example, no descriptions are found when searching for "Anatsa" and "Teabot"?
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A beginners fear of Android malware
This could be a stupid question and I am most likely over reacting, but as it worries me and people say "there are no stupid questions", here we go. I am worried about a possible infection concerning an Android device. I used this Samsung Galaxy A52s, last March I switched to a newer model and it has been idling since…
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ID Monitoring
I've added two cell phone numbers and my SSN. For all three items the message I received said there is breach activity and to review it tap Show Me. When I do, nothing happens, the link doesn't open to any breach activity. It does nothing. And I've read that if I remove the numbers and add them again I'll forgo what breach…
