Recent Discussions

We are now making changes on the beta community and feedback handling for your benefit. We do not have any more beta.f-secure.com portal after first of August. Feedback wont be requested separately until in form of new survey. Please file bugs by sending email to beta@f-secure.com or posting a comment here at our…

We’ve just launched a brand-new Router Checker tool, and it’s live now on F-Secure’s Free Online Tools 🎉 It’s super easy to use – just visit the link below, and in a few clicks, you can check your router’s security status to make sure your network is safe. 🔗 Try the Router Checker now:…

We’re happy to introduce Online Scanner 9.0, our latest free tool to scan and remove malware from your PC—no installation needed. 🔍 What’s New? Faster & Smarter Scanning Improved engine for better and quicker threat detection. ARM64 Support ⚠️ 32-bit (x86) systems are no longer supported. More Control Over Malware Removal…

We're thrilled to introduce the new and improved homepages for our Community, English forum, and Finnish forum 🎉 Why the Change? We wanted to enhance your experience by making it smoother, faster, and more user-friendly. With easier navigation and quicker access to important resources, you'll find answers and engage with…

Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure ID Protection reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…

With less than a month until the tax filing deadline, scammers are ramping up their efforts to steal money and personal information from unsuspecting taxpayers. Don’t let them trick you! At F-Secure, our threat intelligence experts track emerging scams year-round, and tax season is one of the busiest times for…

Hello, F-Secure Community Members, In honor of Scam Awareness Month, we’re excited to launch our Scam Spotting Challenge on the community page. This special one-day event will give you the chance to enhance your scam detection skills, share knowledge, and compete for exclusive rewards. [COMPLETED] 🔍1st Scam Spotting…

As part of Scam Awareness Month, we’re starting Cyber Help Week in the F-Secure Community. This week, we’ll focus on how to protect yourself from scams and improve your online security. All content will be posted in this thread, so check back daily for updates. What’s Coming Up: Oct 8: Key articles on how to spot scams and…

Imagine this: You’re browsing the web, maybe shopping for a new gadget or reading an article, when suddenly you get an email that looks just like it’s from your bank. Everything seems legit—the logo, the message—but something feels off. This small gut feeling could be the difference between staying safe and falling for an…

Hello, Community Enthusiasts. We’re excited to share that all our Support Articles have been successfully transitioned to our new Knowledge Base, designed to enhance your user experience. 1. Why We Made the Change This change ensures that you have access to the latest news and information, empowering you with the most…

Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure Freedome VPN reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…

📢 Announcement: Query Suggestion and Preview in Search Box Hello, wonderful F-Secure Community members! We are thrilled to announce a new enhancement to the F-Secure Community search feature! Starting today, you can enjoy the benefits of query suggestion and preview, making your search experience even more efficient and…

Dear esteemed members, We’re excited to announce that you can now earn Badges when you participate in the Community and these contributions can reflect on your profile for you and others to see. To view them, simply click on your Avatar in the top right corner, then click on the bigger image of the Avatar. This will lead…

This is to inform you that the Leaderboard widget, a widget that displays top-performing members, has been enabled on the Community. You can view that on the landing page or on either the English and Finnish pages https://community.f-secure.com/ or https://community.f-secure.com/en https://community.f-secure.com/fi The…

Hey , I formatted my MAC os computer. I downgraded Monterey from mojave version. While it works fine in the Monterey version, Mojave also stays on this screen and does not improve for hours. I remember making some network settings in the Monterey version, but the program prompted me. I tried many different locations.

Introducing WithSecure™ For more than 30 years we’ve worked with partners and customers, shoulder-to-shoulder to take on every threat that the customers have faced. We needed a new brand that reflects the distinct identity of our B2B offering and helps better meet the needs of our customers. The name WithSecure™ puts good…

Dear Community members, The Category Following and Notification features allow you to be notified when content you are interested in is posted. Now you can get notified on time so you can respond to posts in a timely manner. Notification Preferences Options Follow: This option will allow you to follow the category without…

This post will provide detailed information on how to use the Search feature in the F-Secure Community effectively. You can search for discussions or articles of interest using the Community Search. Where to Search You can find the Community Search in 2 locations: In the hero banner on the Home page And in the header of…

Hello F-Secure Team, F-Secure has quarantined a python.exe executable created by uv during the installation of a legitimate Python development environment on Windows 11. Detection: Drop.Win64.FakeProgSelfRun.1921630 Python version: 3.11.17 The underlying Python distribution was verified against official SHA-256 checksums.…

How can I get the FSecure VPN to work on my macOS Tahoe 26? All the macOS-VPN troubleshooting instructions I found in this forum are more than 2 years old and the same network extension configurations are not available in a modern macOS.

I have a problem with Setup of Total closing as soon as it is opened. I chatted with support about that and got the instructions to Turn on the Debug Logging and then upload fsdiag file . This is what I have When I click the settings icon the GUI closes like it does when I click VPN and then Continue. If I click VPN icon…

Does f-secure use 2 step identification? If it does where on the website is it located?

Description & Background:In F-Secure Total's VPN component, users frequently encounter an issue where the VPN fails to establish a connection—either getting stuck in an infinite connecting loop (spinning wheel) or completely dropping the device's internet traffic. Upon closer technical inspection, the underlying root cause…

We are trying something new. Instead of creating a new thread for every version, we will keep posting all beta releases for Windows under this thread as a continuous thread.

Sain paperilaskun, hukkasin. My-secure -tililläni sanotaan, että laskutus on automaattinen. Täytyykö minun tilata uusi paperilasku? P.S: Chat on vain enlanniksi, Ok mutta miksi ei onnistu Topic -valinta, mikäänkään?

Hello! Having made the hard decision to withdraw from the Beta Program, I now need some help! I've tried to uninstall the product, and I'm now getting the error message below: I used the usual Windows method initially, then ran the FS Uninstall Tool, but I'm still getting the above error. Also, the FS icon still remains on…

Beta releases for macOS during 2026 will be posted under this continuous thread. Threads for older releases: 2025: 2024:

hello - i have all my alpha-num. usernames and passwords on a 4 page .txt file on my googleDrive. instead of manually entering each into Password Vault, is it possible to download and extract each into your Password Vault or just keep the .txt file secure in the Vault? thanks, Tom

Hello Service Team, I am using F-Secure version 26.9 and the Firefox add-on for the approval of the F-Secure banking application in the current version 8.1.16. F-Secure's banking protection is turned on, Firefox's VPN setting is turned off. How can I restore this? Greetings

I entered my email address on your webpage: https://www.f-secure.com/en/fs-protection. After submission, I received the error response: {"status":"error","statusCode":400,"message":"Invalid JSON payload"} I have tried this operation on both PC and mobile phone, and the same error appears every time after clicking send.

Hello all. My old laptop is infected with Trojan horse virus. I have important documents I want to transfer onto the new one. I scanned the files folder for virus with the antiviruses I have on the old laptop - RAV and Microsoft Defender. It was clean. Then proceed to transfer the folder on USB flash drive. All good up…

I’m setting up my f secure on my phone, but I’m not getting the texts sent to confirm my phone number. Why?

I use grapheneOS. I don't have Chrome installed. I have Brave and Firefox. Fsecure keeps warning me chrome protection is off, and it's a bit annoying.

Dear customer, We noticed that you already purchased a license via the F-Secure website, but you have not activated it yet. Please follow the Create an account for My F-Secure button in the "Your F-Secure order" email to activate your license. You will find this message in your email, sent by cleverbridge/F-Secure. NOTE:…

Environment: F-Secure 26.9 on Windows 11 Pro build 10.0.26200, 64 GB RAM. Drivers rtp1.sys and rtp2.sys, "Avira real-time protection filter driver", version 1.1.2607.9217, dated 2026-08-18. Symptom: Kernel pool grows for as long as the machine is up and is only released by a reboot. After about 24 hours uptime, paged pool…

Dear Expert ! I have tried to solve this problem with a support expert of F-Secure, but I haven't got any answers more. Maybe he/she has tired to work with me. F-Secure Total has been in use some years. Before that I used F-Secure Internet Security many years, and VPN has worked correctly. I rely 100 % on F-Secure, so I…

When i gå further, there is no guidance?

Good Morning, Chat Bob is really a hassle! I was notified by F-Secure that my google account had been breached by a phishing kit: When I select the show password icon to reveal the password it is an old password. I have a new password for about 3 months now. Can you clarify whether or not my account was breached or not? Is…

If you want to install a plugin in the Brave browser, the Chrome Web Store appears as an option to choose one. When trying to add the Browsing Protection plugin from Settings under F-Secure, the option to "open Chrome Web Store" also appears, but all that appears in Brave is "Disable from F-Secure." The Browsing Protection…

Any help please?

Hello! I have a problem of installing F-Secure Total app Android from Google Play Store. The situation is like this: I have two identical Motorola Moto G8 Power phones, both with latest system updates (Android 11). On the other phone, F-Secure Total installs and runs fine, but on the other one Google Play Store tells me…

Hi Folks, I've not been active around these parts for some time now, due to other life commitments, so I feel it's probably time for me to leave the Beta Program. I can't, with good conscience, continue to receive free protection from F-Secure when I am not able to be a fully active beta tester, so I will be reverting to…

Windows 11…MS Edge…all up to date. Quick scan with F-Secure shows all OK? Warning box keeps appearing in bottom right of screen. Renews every few seconds with different anti virus names. Help Please.

Subject: Kernel pool memory leak — rtp1.sys/rtp2.sys retain process object references (~250,000 zombie processes, ~2.8 GB kernel pool in 48 h) PRODUCT AND ENVIRONMENT Product: F-Secure 26.6 (updated 2026-07-11) Drivers involved: rtp1.sys and rtp2.sys — "Avira real-time protection filter driver", file version 1.1.2604.8565,…

Hi, i'm running a 10 Gbps local area network, but when i install F-Secure my LAN speed is reduced to 1 Gbps, something in the software is causing trouble. Any suggestions to fix this? No VPN active.

Hi,I can confirm the kernel pool leak reported earlier in this thread. It is still present in F-Secure 26.8 on my machine, with the same rtp1.sys / rtp2.sys binaries mentioned by the previous reporter. ENVIRONMENT Windows 11 Home 25H2, build 26200.9457 AMD Ryzen 7 5800X, 32 GB RAM F-Secure 26.8 rtp1.sys and rtp2.sys…

Hi, I wanted to add a MacBook in my beta tester license profile but it looks like the process used is no longer the correct one. It is not anymore through the FS Protection portal under safeavenue? I was used to see here an option to either add a profile, either add a new device. I tried to find some more info about this…

In 204 Dec messages about unsafe WiFi were erroneously created. I am getting those now. Was the problem not solved at the time or is there a new problem. I have been using the same home network with Deco P7 a long time.