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New Router Checker Tool is Here!
We’ve just launched a brand-new Router Checker tool, and it’s live now on F-Secure’s Free Online Tools 🎉 It’s super easy to use – just visit the link below, and in a few clicks, you can check your router’s security status to make sure your network is safe. 🔗 Try the Router Checker now: What it does: Helps you find…
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🚀 Online Scanner 9.0 Now Available!
We’re happy to introduce Online Scanner 9.0, our latest free tool to scan and remove malware from your PC—no installation needed. 🔍 What’s New? Faster & Smarter Scanning Improved engine for better and quicker threat detection. ARM64 Support ⚠️ 32-bit (x86) systems are no longer supported. More Control Over Malware Removal…
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Welcome to Our New Community Homepages
We're thrilled to introduce the new and improved homepages for our Community, English forum, and Finnish forum 🎉 Why the Change? We wanted to enhance your experience by making it smoother, faster, and more user-friendly. With easier navigation and quicker access to important resources, you'll find answers and engage with…
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Standalone ID Protection reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure ID Protection reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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🛡️ Protect Your Money & Data – Tax Scams You Need to Know 💰🚨
With less than a month until the tax filing deadline, scammers are ramping up their efforts to steal money and personal information from unsuspecting taxpayers. Don’t let them trick you! At F-Secure, our threat intelligence experts track emerging scams year-round, and tax season is one of the busiest times for…
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📢 Scam Spotting Challenge
Hello, F-Secure Community Members, In honor of Scam Awareness Month, we’re excited to launch our Scam Spotting Challenge on the community page. This special one-day event will give you the chance to enhance your scam detection skills, share knowledge, and compete for exclusive rewards. [COMPLETED] 🔍1st Scam Spotting…
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🚨 Cyber Help Week is Here 🚨
As part of Scam Awareness Month, we’re starting Cyber Help Week in the F-Secure Community. This week, we’ll focus on how to protect yourself from scams and improve your online security. All content will be posted in this thread, so check back daily for updates. What’s Coming Up: Oct 8: Key articles on how to spot scams and…
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Scam Awareness Month: Introducing Our New Scam Protection Feature!
Imagine this: You’re browsing the web, maybe shopping for a new gadget or reading an article, when suddenly you get an email that looks just like it’s from your bank. Everything seems legit—the logo, the message—but something feels off. This small gut feeling could be the difference between staying safe and falling for an…
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Update: Support Articles Now in the Knowledge Base
Hello, Community Enthusiasts. We’re excited to share that all our Support Articles have been successfully transitioned to our new Knowledge Base, designed to enhance your user experience. 1. Why We Made the Change This change ensures that you have access to the latest news and information, empowering you with the most…
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Standalone Freedome VPN reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure Freedome VPN reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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F-Secure Total beta - FSProtection changes in communication
We are now making changes on the beta community and feedback handling for your benefit. We do not have any more beta.f-secure.com portal after first of August. Feedback wont be requested separately until in form of new survey. Please file bugs by sending email to beta@f-secure.com or posting a comment here at our…
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📣 Introducing Query Suggestion and Preview: Enhancing Your Search Experience!
📢 Announcement: Query Suggestion and Preview in Search Box Hello, wonderful F-Secure Community members! We are thrilled to announce a new enhancement to the F-Secure Community search feature! Starting today, you can enjoy the benefits of query suggestion and preview, making your search experience even more efficient and…
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Community Badges
Dear esteemed members, We’re excited to announce that you can now earn Badges when you participate in the Community and these contributions can reflect on your profile for you and others to see. To view them, simply click on your Avatar in the top right corner, then click on the bigger image of the Avatar. This will lead…
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Get on board. Get recognition. Get on the Leaderboard!
This is to inform you that the Leaderboard widget, a widget that displays top-performing members, has been enabled on the Community. You can view that on the landing page or on either the English and Finnish pages https://community.f-secure.com/ or https://community.f-secure.com/en https://community.f-secure.com/fi The…
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Freedome VPN not working
Hey , I formatted my MAC os computer. I downgraded Monterey from mojave version. While it works fine in the Monterey version, Mojave also stays on this screen and does not improve for hours. I remember making some network settings in the Monterey version, but the program prompted me. I tried many different locations.
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F-Secure Business is now WithSecure™
Introducing WithSecure™ For more than 30 years we’ve worked with partners and customers, shoulder-to-shoulder to take on every threat that the customers have faced. We needed a new brand that reflects the distinct identity of our B2B offering and helps better meet the needs of our customers. The name WithSecure™ puts good…
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Category Following & Notifications
Dear Community members, The Category Following and Notification features allow you to be notified when content you are interested in is posted. Now you can get notified on time so you can respond to posts in a timely manner. Notification Preferences Options Follow: This option will allow you to follow the category without…
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Using the Community Search feature
This post will provide detailed information on how to use the Search feature in the F-Secure Community effectively. You can search for discussions or articles of interest using the Community Search. Where to Search You can find the Community Search in 2 locations: In the hero banner on the Home page And in the header of…
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Banking protection remains active after browser shut down
I noticed that, apparently after the latest update, the banking protection signified by the green border will no longer shut down by itself as it used to do when I leave the banking website, or even if I completely close out the browser. It remains up and bordering my desktop screen. I have to manually end the banking…
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FS Protection PC releases
We are trying something new. Instead of creating a new thread for every version, we will keep posting all beta releases for Windows under this thread as a continuous thread.
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VPN only on Restart
I usually shut down my desktop computer at night. When starting up in the morning I do not get an internet connection. As far as I can see, this has to do with F-Secure establishing a VPN-connection. The progress symbol (the rotating arrow) circles endlessly. The work-around solution is to restart the computer. After…
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Seven year badge
With all respect, I t think I have been an F-Secure user for, at least, 20 years. I have an e-mail dated January 18th 2005 (see below). I have never left you nor used any other Security product since then. Regards Thomas “RECEIPT ======= element 5 Order number: 9012279 Sequential invoice no.: S-50135-004690 Date:…
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IPhone,Personal HotSpot,F-Secure VPN blocks passtrough
After Activating Personal Hotspot(Wifi),F-Secure VPN 25,5 (IKEv2) on Iphone 14(iOS 18.5,LTE) Clients with F-Secure VPN on (android,Ipad) using that Hotspot as gw are being blocked What are the possibilities to get this tethered traffic to passtrough the iphone ?
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F-Secure products 25.6 updates for ALL platfroms
What is the estimated update schedule for 25.6 version for ALL platforms Status 24.7.2025 * Version 25.6.1 version has been published at Apple Store (25.6.312832) ,iOS * Android Mac Win There should be a separate status view of published versions on all platforms, also in the community
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Instagram account hacked.
My Instagram account was hacked yesterday. Some person changed my e-mail for his own. Maybe it's a mistake when you open Facebook Reels that lead to Instagram. I surf confident for having F-secure. Is there any form of protection against this ?I send the mail I received from Instagram warning me of the fact.
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Add Indonesia vpn!
Can you add INDONESIA vpn?
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Again: Support for Linux
Just to let you guys know: If F-Secure does not do an app client for linux in the near future, then I will strongly consider of switching to another security/VPN app which do have support for linux. btw what is the reason for F-Secure to not make a linux app? Anyone know?
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DNS is not working with F-Secure version 25.6
A few days ago (2025-07-08) a new version of F-Secure where installed. The versionnumber is 25.6 There is something wrong with the version. Normerly i do not have VPN-protection on. When I turn ON VPN-protection i lost the connection to DNS-services. So I can not do anything because the computer can not resolve the…
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F-Secure Installer MD5 or SHA-256 Checksum
Where on the website can I locate the F-Secure MD5 or SHA-256 hash to compare against the installer file I found in my Windows PC?
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F-secure installed but won't open UI
F-secure worked just fine at first. However, since my pc was upgraded with a new GPU and Windows11, I can't open the app anymore. I have uninstalled with the special tool, and re-installed like 12 times by now. Tried the Webview2 solution, but all to no avail. As I got my F-secure along with my internet provider, I have no…
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Es erscheint immer wieder die Meldung das ein Neustart erforderlich ist
Seit Montag 24.04.25 erschein immer wieder kurz nach dem Start die Meldung "Bei F-Secure ist ein Fehler aufgetreten, und es ist ein Neustart erforderlich, damit der Schutz funktioniert." Keine weiteren Angeben. Die meldung erschein nach jedem Neustart erneut. Ich habe bereits F-Secure deinstalliert und über "MyF-Secure"…
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latest vpn update with hydra works for a bit, then internet dies...
On 7 april 2025 I installed latest vpn update (f-secure oneclient (x64) 6.1.407) on my win11 pc, and was using internet with hydra protocol in the evenings. Each of the 2 nights since the update, while I was asleep, my internet stopped working. The first time it even crashed my firefox browser, which left a bug report…
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Discount
What discounts are available?
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how to stop vpn loading all the time on windows 10 and unable to access
vpn is showing loading and fails to connect
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Tor browser has been blocked
My Tor browser has been blocked since I updated it a few minutes ago. The new version is 14.0.9 for Windows. This is what happened: Drop.Win64.MemMapSelf.117314
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F-secure critical error. asks to restart.
This is becoming a rather annoying recurring error. Every 5 minutes (or 2 hours if I chose so) the F-secure app asks to restart because of a critical error. The critical error suggests there is a conflict with another program, but the program listed is F-secure. So is the antivirus fighting itself? I've tried restarts.…
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FS always gets stuck at 14% update progress.
The FS homepage reminds me that "your virus database has expired....xxx". When I click the "update" button, the update tab page shows the progress constantly at either 14% or 100%. I don’t know the reason for this, because my computer doesn’t shut down often. After the last reboot of the computer, I found it could work.…
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Update failure
Hi, following a recent update I have the following error showing ' Device protection - Talktalk Supersafe has faced an error and device restart is required'. I have restarted numerous times but get the same error. I've also uninstalled the app from my laptop, before reinstalling - still the same error. I've also used…
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Antivirus database not updating - what's wrong?
Hello, I'm not exactly a computer-savvy and rely on people knowing better than myself. I have a valid F-Secure Total subscription and the program gives an alert about every hour, that I need to update. But when I click the link, the update is failing. I have no idea what I'm doing wrong. Any ideas?
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FS Protection macOS releases (2025)
Beta releases for macOS during 2025 will be posted under this continuous thread.
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F-Secure 25.2 Error after updating to the latest version
Hello! Yesterday My F-Secure Internet Security was upgraded to the latest 25.2 version. After the update it keeps getting error messages as shown in the attached picture. "An error has been encountered and the device needs to be restarted". If I restart my PC everything seems to be okay for ~20-25 mins, but after that, the…
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Continuously demanding a device restart (v25.6)
This week F-Secure Device Protection has continuously stopped working just a few minutes after start on my Win10 machine (all latest updates installed)., demanding a restart. To no surprise - a restart does not help. Have FSdiag files ready for inspection, but nowhere to send them. Please let me know where to upload them…
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Will F-Secure ever change to a traditional UI?
Hello :) I'm wondering if F-Secure will ever change the cartoon images for a more traditional "professional" look? And I do get the idea of not being like other AV's "traditional" look, but do you ever think it's kind of a turn off for people who may otherwise consider using F-Secure? I also know if you collapse the top…
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Problem with update Device Protection
The device protection update has been hanging around for a few days. I have reinstalled the f secure program and there is still this problem. In windows settings the f secure program is not detected, only windows defender. Manual scanning with the program is also not possible, it appears that the engine update is in…
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Critical Failure - restart
I keep getting a message "critical failure - need to restart". Can't quite identify when this occurs but it has happened every day for the last week. There is no information with the message to show what the problem is or how to solve it - just happens again after restart. An explanation and advice would be appreciated.…
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Wrong language in email!
i already call the assistance hut nothing changed They don’t understand the root cause! i am upset about polish or czech email! Please again fix that! I want english or french When i log o my account web it is in french! Thx
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Tilin käyttöä on rajoitettu, katso ohje sähköpostissa
Hei, sain ohjeen korvata jumittuneen Beta-version Access FS Protectionin kautta, mutta en pääse eteenpäin, koska saan kirjautuessani vain otsikossa mainitun ilmoituksen. Sähköpostissa ei ole kuin maininta käyttämästäni selaimesta. Joten miten pääsen eteenpäin? Pitääkö vain odottaa?
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Critical error, keeps telling me to restart my PC
Since this morning I keep getting a message telling me that my device is not protected and I need to re-start. When I do it appears to work fine for a while then does it again. Looking at the update screen update history it seems that the device protection update received today failed to load. Running a manual update check…
