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F-Secure Total beta - FSProtection changes in communication
We are now making changes on the beta community and feedback handling for your benefit. We do not have any more beta.f-secure.com portal after first of August. Feedback wont be requested separately until in form of new survey. Please file bugs by sending email to beta@f-secure.com or posting a comment here at our…
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Legacy F-Secure Internet Security & Anti-Virus reaching End of Life
Hello F-Secure users, We are sad to announce that the legacy F-Secure Internet Security (which was available on Windows only and activated via subscription code) and Anti-Virus is reaching their end of life. What does this means? These products will no longer receive any updates after Dec 1st, 2023. We know this may be…
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📣 Introducing Query Suggestion and Preview: Enhancing Your Search Experience!
📢 Announcement: Query Suggestion and Preview in Search Box Hello, wonderful F-Secure Community members! We are thrilled to announce a new enhancement to the F-Secure Community search feature! Starting today, you can enjoy the benefits of query suggestion and preview, making your search experience even more efficient and…
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FS ID Guardian for PC Releases
Release 5.3.1184 (5.2 beta 1) New features: Edge support, i.e. added Edge browser extension and install button for it in settings UI. Added Edge support to password import. Improvements: When installing browser extension, extension store is opened in corresponding browser. Improved onboarding (registration) UIs by taking…
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📢 Important Announcement Regarding TunnelCrack VPN Leak
Hello our valued Community members, We hope you're all doing great and staying safe online. We've got an important update to share with you today that falls under the serious category. Your security is our top concern, and we want to keep you informed about the TunnelCrack VPN Leak. We are pleased to share that our…
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Community Badges
Dear esteemed members, We’re excited to announce that you can now earn Badges when you participate in the Community and these contributions can reflect on your profile for you and others to see. To view them, simply click on your Avatar in the top right corner, then click on the bigger image of the Avatar. This will lead…
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🌟 Join the F-Secure Quiz Challenge on June 15th, 2023. Win Exciting Prizes🏆
📣 Attention F-Secure Users. Join our exciting online quiz session starting from June 15th, 2023, at 11:00 AM EEST and stand a chance to win prizes. We're excited to announce a fun quiz event about the new F-Secure Total that will give you a chance to win fantastic prizes. Get ready for a daily dose of quiz excitement.…
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FS Protection for Mac 19.2 releases
FS Protection for Mac 19.2 releases will be posted under this thread.
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New F-Secure Total Application Launch and Community Updates
Dear F-Secure Community, We wanted to let you know about some exciting changes we've made to the F-Secure Community page. We've updated the look and feel of the page, and we're thrilled to announce the launch of our new application, F-Secure Total! This new application provides comprehensive protection for all your…
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Important Announcement: F-Secure Internet Security and Anti-Virus Products Reaching End of Sales
Dear F-Secure Community Members, We have an important announcement to share with you regarding F-Secure Internet Security and F-Secure Anti-Virus. After careful consideration, we have decided to discontinue the sales of these products. As of the announcement date, these products will no longer be available for purchase.…
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The New F-Secure Total app
Hello to all F-Secure users! We are thrilled to announce the launch of our latest product, the F-Secure Total app, on February 14, 2023. This app is designed to provide you with comprehensive, all-in-one security for all your devices. F-Secure Total is a comprehensive security suite that provides complete protection for…
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Subscribe to F-Secure Newsletter
Hello F-Secure users and readers, I hope you have a good day. The end of 2022 is approaching fast and we will be facing 2023 soon. I hope you all had a great year and let's continue protecting our devices and family. F-Secure is consistently excited to protect users in the fast-developed digital world. Hence, you can…
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Safe Browsing Extension is now available on Safari for iPhone and iPad
Hello F-Secure users, We are glad to inform you that we have launched a new extension of Safari for the iOS device to provide better protection for all iPhone and iPad users. The new browsing extension can be enabled on Safari; hence, you will be protected when using Safari on your device with banking and browsing…
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App Security feature dropped from FREEDOME VPN on Android
Hello everyone, We have decided to remove the antivirus feature which is known as App Security FREEDOME VPN for the Android platform on December 12, 2022. This is to align our next mission to provide all-in-one security in 2023. F-Secure will introduce a new face of F-Secure products with AV features, VPN, Browsing…
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Get on board. Get recognition. Get on the Leaderboard!
This is to inform you that the Leaderboard widget, a widget that displays top-performing members, has been enabled on the Community. You can view that on the landing page or on either the English and Finnish pages https://community.f-secure.com/ or https://community.f-secure.com/en https://community.f-secure.com/fi The…
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FS Protection mobile app updated to 18.4 with a new look and useful features
Your FS Protection mobile app will be updated with a new look and useful features. Here's an overview of the latest changes. What's new: People & devices view The new People tab lets you manage your protection conveniently in the app. Here are some things you can do in the People tab: Secure more devices Send an…
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Is macOS Ventura supported?
Greetings, I saw the notice on 18.3 Beta 3 about Ventura not being supported. But I'm also seeing a note on 18.3 Beta 4 noting that the upgrade issue was resolved. So does that mean Ventura is supported now? Thanks! Jason
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Freedome VPN not working
Hey , I formatted my MAC os computer. I downgraded Monterey from mojave version. While it works fine in the Monterey version, Mojave also stays on this screen and does not improve for hours. I remember making some network settings in the Monterey version, but the program prompted me. I tried many different locations.
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F-Secure Business is now WithSecure™
Introducing WithSecure™ For more than 30 years we’ve worked with partners and customers, shoulder-to-shoulder to take on every threat that the customers have faced. We needed a new brand that reflects the distinct identity of our B2B offering and helps better meet the needs of our customers. The name WithSecure™ puts good…
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FS protection mobile clients - new look and feel and features
I am glad to announce that we have new release out at PlayStore and AppStore with the following features: • Totally new modular user interface • Integrated Password Vault • Integrated ID Monitoring • Bug fixes, stability improvements Please spend some time to test it and give feedback using this survey: link. Note that you…
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Updates & FAQs on Cyber Attacks Relating to Ukraine Invasion
Dear Community members, We at F-Secure strongly condemn the war in Ukraine and feel saddened by the trauma millions of people must now endure. We shall keep providing guidance for customers and partners on how to deal with potential cyber security impact. Please find the latest blogs with updates and FAQs on cyber attacks…
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Category Following & Notifications
Dear Community members, The Category Following and Notification features allow you to be notified when content you are interested in is posted. Now you can get notified on time so you can respond to posts in a timely manner. Notification Preferences Options Follow: This option will allow you to follow the category without…
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Using the Community Search feature
This post will provide detailed information on how to use the Search feature in the F-Secure Community effectively. You can search for discussions or articles of interest using the Community Search. Where to Search You can find the Community Search in 2 locations: In the hero banner on the Home page And in the header of…
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F-Secure Community revamp
Dear F-Secure Community Members, As in line with the community migration to the new platform, we have revamped the look and navigation of our F-Secure Community. You will see visible changes across the community forums. With the revamp, you will again be seeing the navigation menu in the forums side as mentioned in this…
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Why are general bank pages blocked?
When I call up my bank page, the banking protection switches on so that I cannot call up any general information page of the bank such as interest rates, offers or the customer magazine. The problem only exists with the Firefox browser, it works with the Edge browser, both under WIN10. All programs are up to date.
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Freedom and ID protction
Do I have to have Freedo and ID protection if I have Fsecure Total? Do I pay for these to applicaitons? Should I uninstall these applicaitons? Do they disturb the interaction with Fsecure Total?
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Where can I find full licens info on the client
Hi I have 3 licenses for Freedome. On My F-Secure they are named: Min Windows-dator Min Windows-dator 2 Priamos Where can I find this information on the client where the license is installed?
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F-secure Total VPN "Loading" without end
Hi everybody. I Just noticed an intermittent but very dangerous bug of the MacOs F-Secure Total 19.4 concerning its VPN. After my Mac gets awaken the VPN gets stuck on loading and killswitch is not working. I can access the internet without problem even though VPN is activated on startup and killswitch is on!!! The same…
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Popup error message when trying to install
Trying to install Security Suite I get a popup window message "We cannot display the content right now due to technical reasons. You should try again later." The window title is F->(Product.name).
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why my VPN wont connect
MY VPN wont connect. Its trying but dont connect. After some googling i ran these commands but still not working: ipconfig /flushdns netsh winsock reset netsh int ipv6 reset netcfg -d + windows is updated
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Why did an update come suddently?
I completely freaked out when I did a virus scan of the whole computer and it kept throwing me out of f-secure, why hadn't there been a notification to update first?
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FS Protection PC 19.4 releases
Release 19.4 beta 1 (5.5.752): New features: Native 64-bit version is now available. In this beta any new installation on 64-bit Windows will install the natively 64-bit version of the product. In next beta existing 32-bit installations on 64-bit system will be migrated to 64-bit version of the product. Main user interface…
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Upgrade von Internet Security zu Total nicht möglich
Ich habe einen Aktivierungscode zu Total gekauft. Hinzufügen zum Internet Security Konto ging nicht. Ich habe ein neues Konto erstellt, Total heruntergeladen, aber bei dem Hinzufügen des PC kam der 0000-cdb9677b36393e0d. Was muss ich nun tun?
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F-Secure plugin for Firefox does not open Google sponsored pages (www.googleadservices.com)
F-Secure plugin for Firefox does not open Google sponsored pages (www.googleadservices.com). If I disable the F-Secure plugin for Firefox, the windows open normally. The F-Secure add-ons for Chrome and Edge work fine.😒
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How Does Community.F-Secure.com Contribute to Heightening Cybersecurity Awareness and Support Among
What role does Community.F-Secure.com play in fostering cybersecurity awareness and support among its users? Through collaborative efforts and active participation, community mambers empower each other to navigate the intricate landscape of cybersecurity, offering practical solutions and staying abreast of emerging threats.
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Is there a problem with VPN and the Tuesday Mar 12 Win 10 patch?
After installing the feature update patch on Win 10 22H2 and restarting the PC it cannot find any websites is VPN is on. Is it just me or do others have the same problem and what to do about it?
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Need Advice on F-Secure total security
Hello, I'm considering upgrading to F-Secure total security, but I have a few questions before making the decision. Can anyone who's dgcustomerfirst already using Total Security share their experiences with the product? I'm particularly interested in hearing about its performance in terms of malware detection, system…
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Make opting out of web traffic scanning in the settings actually work
F-Secure Internet Security and F-Secure Total (I tried both) still monitor Internet traffic even with web traffic scanning, browsing protection, and banking protection turned off and I never installed F-Secure's browser extension. Even with all of that turned off the "websites checked" counter on the "Secure Browsing &…
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VPN doesn't work: infinitely long connection setup
I bought F-Secure Total in November 2023 for Windows, but so far the VPN doesn't work. When I click on the connect button, the icon rotates infinitely and does not stop. During that time, the internet connection is completely blocked. I already reinstalled F-Secure. DNS is flushed. There is also an exception rule in the…
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Vault password working on phone but not in PC
So, I had ID-Protection which was upgared F-Secure Total. Now my vault password not working in PC. I keep saying it´s wrong password. When I try to recover password via QR-code which I made with phone, it says QR-Code not recognized.
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Replacement App for ID Protection
I keep getting a notification in ID Protection that my app will no longer be supported and to download the new app. However the link to the new app doesn’t work - it says URL not found/invalid. I’m in the UK. Could someone please provide me with a working link? Or the name of the new app. Can’t seem to find comms about it…
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Paypal.com not recognized by F-Secure Banking Protection
Title already tells it. I also attached a picture of my online banking page, for which the Banking Protection is working fine (same browser, same session, i did not even enter credentials. It's kinda worrying that a local bank has protection, but widespread PayPal doesn't. Please fix urgently!!!
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Several VPN-apps on Windows
f-secure vpn(Total) does not recognize other vpn software installed on the windows(11) device (e.g. surfshark) There is no error message whatsoever, a long continuous "connecting" message and its termination..One has to uninstall the other one completely in order to get it (F-Secure vpn) working Shouldn't several be used…
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Namnbyte
Hur ändrar firma namn och mailadress på F-secure
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MFA login
Hi, I cant send bug reports as forsome reason my account has multifactor authentication set it up. I dont recall enabling it and i tried to login and none of the authenticators i have installed on my phone is not receiving the code Cheers. Jouni
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FS Protection for Mac 19.5 releases
FS Protection for Mac 19.5 releases will be posted under this thread.
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Aanmelden Safe Online van Ziggo
Sinds 16 mei 2023 ben ik bezig om Safe Online van Ziggo bij F-Secure aangemeld te krijgen. Krijg alleen een oranje scherm met "kan niet aanmelden". Volgens Ziggo ligt het aan F-secure dat er geen verbinding gemaakt kan worden??? Dus reeds 4 maanden. Kan ik misschien geholpen worden??
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3 suggestions, ideas.
Hello :) I probably should have searched for these before I posted them, so I'm sure some have been mentioned before. These suggestions are in using F-Secure Total. 1) If a person is not logged in to their Password Vault and they go to a webpage we need to log into, it would be nice if when we clicked the icon (grey at…
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Here, we go again...
No Capricorn-updates. Why don't you simply remove that Capricorn, if it isn't necessarry? Can an admin chang this t a question, please? I can't, and I can't even delete it, and start over...
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Bypass app in the VPN
This discussion was created from comments split from: If e.g. Steam is selected to bypass Freedome do the games launched in Steam also bypass the VPN?.
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Nice color scheme
Hello :) Just a little feedback regarding Total. I just wanted to mention that in dark mode on my 2 notebooks, the colors are very nice and pleasant to look at. The blacks, charcoal greys, the blues, the green checkmarks, and the white text are nice clean looking and are easy to read. On my desktop with a poorer resolution…
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How to remove only one device from a safe synchronization setup with several devices
I've setup a safe synchronization with 3 devices as part of a F-Secure Internet Security subscription. Now I want to remove one of these devices (a PC) from the setup - without re-installing the F-Secure app. (because I'd like to continue using the app. with the remainig features). Unfortunately I couldn't find any app.…
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Where to download ID Protection only?
I'd like to utilise ID Protection on my work laptop and naturally I don't want a full blown TOTAL package to be installed there. I can't find a download link on myFsecure pages either so where can I get it?
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F-Secure Total & Huawei Mate 9 do not match
Hello, Google Play told me that F-Secure total is not working with a Huawei Mate 9. So it can't be downloaded and installed. In the description of the Software (Licence for 10 devices) i don't read about it befor i bought the licence. Is this a known problem, can i solve it? Greetings