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🚀 Online Scanner 9.0 Now Available!
We’re happy to introduce Online Scanner 9.0, our latest free tool to scan and remove malware from your PC—no installation needed. 🔍 What’s New? Faster & Smarter Scanning Improved engine for better and quicker threat detection. ARM64 Support ⚠️ 32-bit (x86) systems are no longer supported. More Control Over Malware Removal…
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New Router Checker Tool is Here!
We’ve just launched a brand-new Router Checker tool, and it’s live now on F-Secure’s Free Online Tools 🎉 It’s super easy to use – just visit the link below, and in a few clicks, you can check your router’s security status to make sure your network is safe. 🔗 Try the Router Checker now:…
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Welcome to Our New Community Homepages
We're thrilled to introduce the new and improved homepages for our Community, English forum, and Finnish forum 🎉 Why the Change? We wanted to enhance your experience by making it smoother, faster, and more user-friendly. With easier navigation and quicker access to important resources, you'll find answers and engage with…
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Standalone ID Protection reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure ID Protection reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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🛡️ Protect Your Money & Data – Tax Scams You Need to Know 💰🚨
With less than a month until the tax filing deadline, scammers are ramping up their efforts to steal money and personal information from unsuspecting taxpayers. Don’t let them trick you! At F-Secure, our threat intelligence experts track emerging scams year-round, and tax season is one of the busiest times for…
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📢 Scam Spotting Challenge
Hello, F-Secure Community Members, In honor of Scam Awareness Month, we’re excited to launch our Scam Spotting Challenge on the community page. This special one-day event will give you the chance to enhance your scam detection skills, share knowledge, and compete for exclusive rewards. [COMPLETED] 🔍1st Scam Spotting…
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🚨 Cyber Help Week is Here 🚨
As part of Scam Awareness Month, we’re starting Cyber Help Week in the F-Secure Community. This week, we’ll focus on how to protect yourself from scams and improve your online security. All content will be posted in this thread, so check back daily for updates. What’s Coming Up: Oct 8: Key articles on how to spot scams and…
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Scam Awareness Month: Introducing Our New Scam Protection Feature!
Imagine this: You’re browsing the web, maybe shopping for a new gadget or reading an article, when suddenly you get an email that looks just like it’s from your bank. Everything seems legit—the logo, the message—but something feels off. This small gut feeling could be the difference between staying safe and falling for an…
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Update: Support Articles Now in the Knowledge Base
Hello, Community Enthusiasts. We’re excited to share that all our Support Articles have been successfully transitioned to our new Knowledge Base, designed to enhance your user experience. 1. Why We Made the Change This change ensures that you have access to the latest news and information, empowering you with the most…
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Standalone Freedome VPN reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure Freedome VPN reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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F-Secure Total beta - FSProtection changes in communication
We are now making changes on the beta community and feedback handling for your benefit. We do not have any more beta.f-secure.com portal after first of August. Feedback wont be requested separately until in form of new survey. Please file bugs by sending email to beta@f-secure.com or posting a comment here at our…
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📣 Introducing Query Suggestion and Preview: Enhancing Your Search Experience!
📢 Announcement: Query Suggestion and Preview in Search Box Hello, wonderful F-Secure Community members! We are thrilled to announce a new enhancement to the F-Secure Community search feature! Starting today, you can enjoy the benefits of query suggestion and preview, making your search experience even more efficient and…
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Community Badges
Dear esteemed members, We’re excited to announce that you can now earn Badges when you participate in the Community and these contributions can reflect on your profile for you and others to see. To view them, simply click on your Avatar in the top right corner, then click on the bigger image of the Avatar. This will lead…
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Get on board. Get recognition. Get on the Leaderboard!
This is to inform you that the Leaderboard widget, a widget that displays top-performing members, has been enabled on the Community. You can view that on the landing page or on either the English and Finnish pages https://community.f-secure.com/ or https://community.f-secure.com/en https://community.f-secure.com/fi The…
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Freedome VPN not working
Hey , I formatted my MAC os computer. I downgraded Monterey from mojave version. While it works fine in the Monterey version, Mojave also stays on this screen and does not improve for hours. I remember making some network settings in the Monterey version, but the program prompted me. I tried many different locations.
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F-Secure Business is now WithSecure™
Introducing WithSecure™ For more than 30 years we’ve worked with partners and customers, shoulder-to-shoulder to take on every threat that the customers have faced. We needed a new brand that reflects the distinct identity of our B2B offering and helps better meet the needs of our customers. The name WithSecure™ puts good…
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Category Following & Notifications
Dear Community members, The Category Following and Notification features allow you to be notified when content you are interested in is posted. Now you can get notified on time so you can respond to posts in a timely manner. Notification Preferences Options Follow: This option will allow you to follow the category without…
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Using the Community Search feature
This post will provide detailed information on how to use the Search feature in the F-Secure Community effectively. You can search for discussions or articles of interest using the Community Search. Where to Search You can find the Community Search in 2 locations: In the hero banner on the Home page And in the header of…
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[Urgent] VPN outage
Does anyone experience VPN service down? I was able to use this afternoon and just now, all nodes are dead no matter switching on and off, change location as well as turning on or off my mobile, networks. No Hydra nor UDP nor wireguard not working. My time is 21:16 HKT GST+8.
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English-language community
It seems that the maintenance of the English-language community section has calmed down again for a change, as newly activated articles remain unprocessed and the contributor's abilities or conditions to deal with them sensibly are few.
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Reputation Bug in Safari after sleep mode?
There is still a problem with the reputation in Safari if the computer was in sleep mode for several days. Fsecure 26.4, MBA macOS 26.5
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Can't log in to my account.
Any help please?
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Blocking websites manually - MacOS
You can manually block websites that you think are harmful or unsuitable. This only works for Windows. (as you do not allow links to your own website, this would be the KBA): total-windows/latest/en/task_EE2E9FB361DC43BEA642ED2B4C4665AC-latest-en I'd like to have this function for MacOS as well, as currently only automatic…
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How Secure Are Smart Home Devices During Home Renovation
Most homeowners focus on the physical side of a renovation materials, timelines, costs but very few think about what happens to their smart home security during the process. It's actually one of the most overlooked risks in any major home project. When you're going through a home renovation, multiple contractors, workers,…
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Simplified Chinese interface incorrectly uses Japanese font Yu Gothic UI
Hello, I recently noticed a font display issue in the Simplified Chinese interface of F-Secure. On the "Settings" page, the default UI font for Simplified Chinese appears to be Yu Gothic UI (a Japanese UI font), rather than the correct default font for Simplified Chinese environments – Microsoft YaHei UI. Although Yu…
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FS Protection PC releases
We are trying something new. Instead of creating a new thread for every version, we will keep posting all beta releases for Windows under this thread as a continuous thread.
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FS Protection macOS releases (2026)
Beta releases for macOS during 2026 will be posted under this continuous thread. Threads for older releases: 2025: 2024:
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Frequent VPN interruptions
When using a VPN connection Zurich, Switzerland I encounter frequent interruptions. Sometimes the connection recovers, sometimes the connection is lost, but can be reestablished. However watching TV is not really stable. Is this a typical server problem for Swiss connections via VPN?
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2FA code
Hey I noticed while reinstalling one of my devices that I currently no longer have the 2FA code for my FS protection account. Is it possible to get an 2fa reset/removal on that account? Your customer support team instructed me to make post to this forum for additional support as they can't handle it. Best Regards, Jauska
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Which is safer 52-character password or fingerprint?
I use a 52-character master password for the vault. which is safer in terms of hacking using the password or fingerprint? the password could be captured by a keystroke logger right? is there a similar tech for capturing fingerprints?
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VPN ein - Drucken nicht möglich
Seit Monaten stehe ich in Kontakt mit dem Support, aber er ist träge und kann nicht helfen. Problem: Bei eingeschaltetem VPN zeigt mein Drucker "offline" an und druckt nicht, obwohl ich mein WLAN als vertrauenswürdiges Netzwerk angegeben habe. Schalte ich VPN aus, druckt er. Dieses Problem habe ich in den Fragen schon…
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VPN stoppar visning av Arlo kameror
Jag har plötsligt råkat ut för att VPN stoppar visningen från mina Arlo säkerhetskameror. Gäller både från WIN PC och i androidappen
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PROBLEM REPORT: CANNOT ALLOW/RESTORE FILES FROM QUARANTINE THAT DO NOT BEHAVE LIKE VIRUS
PLEASE! NO ONE BUT A F-SECURE EMPLOYEE REPLY TO MY PROBLEM REPORT! Edition: F-Secure Internet Security Version: 26.3 I am a professional pentester. Therefore, I use files that have triggered F-Secure's antivirus in the past. I was always able to Allow/Restore those files from F-Secure's Quarantine and place into the…
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[Bug Report] Google Play Store loses network connection via F-Secure Total VPN on Honor (MagicOS 10)
Hello F-Secure team and community, I would like to report a bug regarding the F-Secure Total Android app on my Honor device running MagicOS 10. Issue Description:The Google Play Store and any other Google apps except for Chrome fails to connect to the internet when the F-Secure VPN is active. Specific Behavior: If I…
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False Positive: Legitimate CySEC-regulated broker In2Markets.com incorrectly flagged as scam
Hello F-Secure Community, We are the team behind In2Markets.com, a fully licensed investment broker regulated by the Cyprus Securities and Exchange Commission (CySEC) under licence number 263/14. Our CySEC registration is publicly verifiable in the official CySEC register:…
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see Web Browsing section - False Positive report: CySEC-regulated broker
We have posted an important false positive report regarding In2Markets.com in the Web Browsing section. F-Secure is incorrectly flagging our CySEC-regulated broker as "scam". We would appreciate any assistance or guidance from the F-Secure team. You can find our full post here:…
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Passkeys in Password Vault?
Now that most governments are advising that passkeys should be used in preference to passwords, what are the plans for F-Secure to enable the generation and management of passkeys (as well as passwords) in their products?
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Download f-Secure Internet Security
How can I download F-Sure
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Again: Support for Linux
Just to let you guys know: If F-Secure does not do an app client for linux in the near future, then I will strongly consider of switching to another security/VPN app which do have support for linux. btw what is the reason for F-Secure to not make a linux app? Anyone know?
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DeepGuard blocking Rust-related programs
I have been trying to set up a new project in the Rust programming language with the "cargo" package manager. Trying to just run a very standard setup script "cargo new <project_name>" results in a permission error and a popup that announces the details of the error. I have to manually select "Allow" every time and type in…
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Email support would be very important
I have been using FS for over 10 years. A functioning email support would be a big deal for the user —> would bring a lot more customer satisfaction. In other words, a question / assignment (Request) is made via email —> the recipient creates a case (Case, Ticket) —> it is given its own number —> the answer is given via…
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What password should i use for f-secure account?
I use 52 character password for password vault and in the vault create 20-character passwords for all my websites. Of course loggin into my f-secure account is prerequisite for accessing my password vault, so should i use my 52-character master password also as my f-secure account password?
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2nd device
I have a 2nd device when I try to send an invite to it with my name and Gmail it says user already exists. can you advise.
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Imac Instalation
ich habe vor kurzem F-Secure für 3 Geräte erworden. Für Window und Android kein Problem. Allerdings bekomme ich es nicht auf meinem IMac. Ich kann es zwar problemlos instalieren, aber das Programm läßt sich nicht öffnen. Ich habe auch die neueste Version vom Betriebssystem drauf. Könnten Sie mir da helfen ?
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I want a refund. My device is not compatible
I purchased it through f secure because it isht in my plat store subscription
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Please add Peru VPN location
This would allow my wife to access sites in her home country that are inaccessible outside of Peru
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Banking-Schutz
Hallo, bei mir spricht der Banking-Schutz nicht bei allen Banken an. Ich habe in den Einstellungen nur die Möglichkeit Banking-Schutz ein oder aus gefunden. Eine Differenzierung hinsichtlich der Banken aber nicht. Ist dies nun ein Bug oder gibt es Einschränkungen? Vielen Dank im Voraus. Andreas
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#Tool for Conflicting security programs
A tool for troubleshooting and removing conflicting security programs on Windows/Mac operating systems in order to install F-Secure Total(could be integrated to Total as well)
