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🚀 Online Scanner 9.0 Now Available!
We’re happy to introduce Online Scanner 9.0, our latest free tool to scan and remove malware from your PC—no installation needed. 🔍 What’s New? Faster & Smarter Scanning Improved engine for better and quicker threat detection. ARM64 Support ⚠️ 32-bit (x86) systems are no longer supported. More Control Over Malware Removal…
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New Router Checker Tool is Here!
We’ve just launched a brand-new Router Checker tool, and it’s live now on F-Secure’s Free Online Tools 🎉 It’s super easy to use – just visit the link below, and in a few clicks, you can check your router’s security status to make sure your network is safe. 🔗 Try the Router Checker now:…
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Welcome to Our New Community Homepages
We're thrilled to introduce the new and improved homepages for our Community, English forum, and Finnish forum 🎉 Why the Change? We wanted to enhance your experience by making it smoother, faster, and more user-friendly. With easier navigation and quicker access to important resources, you'll find answers and engage with…
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Standalone ID Protection reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure ID Protection reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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🛡️ Protect Your Money & Data – Tax Scams You Need to Know 💰🚨
With less than a month until the tax filing deadline, scammers are ramping up their efforts to steal money and personal information from unsuspecting taxpayers. Don’t let them trick you! At F-Secure, our threat intelligence experts track emerging scams year-round, and tax season is one of the busiest times for…
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📢 Scam Spotting Challenge
Hello, F-Secure Community Members, In honor of Scam Awareness Month, we’re excited to launch our Scam Spotting Challenge on the community page. This special one-day event will give you the chance to enhance your scam detection skills, share knowledge, and compete for exclusive rewards. [COMPLETED] 🔍1st Scam Spotting…
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🚨 Cyber Help Week is Here 🚨
As part of Scam Awareness Month, we’re starting Cyber Help Week in the F-Secure Community. This week, we’ll focus on how to protect yourself from scams and improve your online security. All content will be posted in this thread, so check back daily for updates. What’s Coming Up: Oct 8: Key articles on how to spot scams and…
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Scam Awareness Month: Introducing Our New Scam Protection Feature!
Imagine this: You’re browsing the web, maybe shopping for a new gadget or reading an article, when suddenly you get an email that looks just like it’s from your bank. Everything seems legit—the logo, the message—but something feels off. This small gut feeling could be the difference between staying safe and falling for an…
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Update: Support Articles Now in the Knowledge Base
Hello, Community Enthusiasts. We’re excited to share that all our Support Articles have been successfully transitioned to our new Knowledge Base, designed to enhance your user experience. 1. Why We Made the Change This change ensures that you have access to the latest news and information, empowering you with the most…
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Standalone Freedome VPN reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure Freedome VPN reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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F-Secure Total beta - FSProtection changes in communication
We are now making changes on the beta community and feedback handling for your benefit. We do not have any more beta.f-secure.com portal after first of August. Feedback wont be requested separately until in form of new survey. Please file bugs by sending email to beta@f-secure.com or posting a comment here at our…
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📣 Introducing Query Suggestion and Preview: Enhancing Your Search Experience!
📢 Announcement: Query Suggestion and Preview in Search Box Hello, wonderful F-Secure Community members! We are thrilled to announce a new enhancement to the F-Secure Community search feature! Starting today, you can enjoy the benefits of query suggestion and preview, making your search experience even more efficient and…
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Community Badges
Dear esteemed members, We’re excited to announce that you can now earn Badges when you participate in the Community and these contributions can reflect on your profile for you and others to see. To view them, simply click on your Avatar in the top right corner, then click on the bigger image of the Avatar. This will lead…
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Get on board. Get recognition. Get on the Leaderboard!
This is to inform you that the Leaderboard widget, a widget that displays top-performing members, has been enabled on the Community. You can view that on the landing page or on either the English and Finnish pages https://community.f-secure.com/ or https://community.f-secure.com/en https://community.f-secure.com/fi The…
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Freedome VPN not working
Hey , I formatted my MAC os computer. I downgraded Monterey from mojave version. While it works fine in the Monterey version, Mojave also stays on this screen and does not improve for hours. I remember making some network settings in the Monterey version, but the program prompted me. I tried many different locations.
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F-Secure Business is now WithSecure™
Introducing WithSecure™ For more than 30 years we’ve worked with partners and customers, shoulder-to-shoulder to take on every threat that the customers have faced. We needed a new brand that reflects the distinct identity of our B2B offering and helps better meet the needs of our customers. The name WithSecure™ puts good…
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Category Following & Notifications
Dear Community members, The Category Following and Notification features allow you to be notified when content you are interested in is posted. Now you can get notified on time so you can respond to posts in a timely manner. Notification Preferences Options Follow: This option will allow you to follow the category without…
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Using the Community Search feature
This post will provide detailed information on how to use the Search feature in the F-Secure Community effectively. You can search for discussions or articles of interest using the Community Search. Where to Search You can find the Community Search in 2 locations: In the hero banner on the Home page And in the header of…
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Device Protection 1.0.2601.7834 Vastaanotettu 26.2.2026 18:21
Ilmoitus: epäonnistui (varattu), mutta ei onnistu useista yrityksistä huolimatta vieläkään. Miksi?
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lost password in password vault
Since 6 weeks all my passwords are gone in my password vault. Helpdesk tells there is still no solution and dont know how long it takes. In the mean time I can't login in to all the sites where the login details are in my vault. Totaly unacceptable
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Leaked info - from where?
I received this notification that my Email and password has been leaked: There is no information, which service's password has been leaked. So how could I know, onto which web site shall I go and change my password? I take it, it does not refer to my email service itself…?
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FS Protection macOS releases (2026)
Beta releases for macOS during 2026 will be posted under this continuous thread. Threads for older releases: 2025: https://community.f-secure.com/en/discussion/129085/fs-protection-macos-releases-2025 2024: https://community.f-secure.com/en/discussion/128321/fs-protection-macos-releases
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Ngrok falsely detected as malware (Cassiopeia 2025-05-22)
Hey Support, This afternoon I installed ngrok v3.22.1 via Homebrew on macOS: % brew install ngrok ==> Downloading https://formulae.brew.sh/api/formula.jws.json ==> Downloading https://formulae.brew.sh/api/cask.jws.json ==> Caveats To install shell completions, add this to your profile: if command -v ngrok &>/dev/null; then…
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2 profiles - sharing same computer
Me and my wife are sharing same computer. But I can not find how I can make her a profile? I can only add child. Also logged in to my F-Secure site, there I can only find how I add another device, and since I have only bought 1 device license, it says that I do not have any more licenses available. Where can I create new…
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Vpn
I have an account for f-sucure. I can login in your default app. But how can I start with an vpn connection.?
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Constant message about updating
I have recently installed the F secure app on my MacBook.It tells me I am fully protected but I have a message saying.” updating in progress this will take a few minutes.” I have pressed no buttons to initiate this update, it has been there ever since the installation three days ago. Will it ever complete the update?
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test
test community question
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FS Protection PC releases
We are trying something new. Instead of creating a new thread for every version, we will keep posting all beta releases for Windows under this thread as a continuous thread.
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Want udpate for my vulnerability report
Hi Team, I am a security researcher and few months ago i have submitted vulnerability report from my another mail - (sapt….@gmail.com ) to your vulnerability reward program and that time your one of the agent said yes the program is active and we will reply to your report very soon but it's been 3 months and i haven't got…
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Motorola Edge 60 Fusion - Manufacturer update prevents F-Secure use for the second time - need help
After every manufacturer update of the Motorola Edge 60 Fusion, F-Secure Total no longer starts. This happened for the second time yesterday. After the previous update from Motorola and reporting it via the app store, I was finally able to set up the software again just three days ago. What is going wrong?I need help! By…
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https://community.f-secure.com/en
Kukaan F-Securella ei tunnu hoitavan yhteisön englanninkielistä osioita,aiheellista olisi myös osoittaa tekoälyttömiä resursseja(mikäli niitä liikenee) myös sinne.kiitos.Aiheet usein myös sellaisia joihin kontribuuttorit eivät voi ottaa kantaa,kiitos
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Time Machine
When I try to make a time machine security copy on an external harddisk this message comes up and I cannot do anything. When I look at the internet it say I should be able to accept the timemachine but I cannot find anything in F-secure
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Can't login insurance/banking website
Hi, Some of our customers are experiencing problems logging in to our insurance/banking website www.centraalbeheer.nl when they use security programs from providers Ziggo and KPN (Netherlands). These programs are based on F-Secure. Can I report this to the administrators of this software through this forum? The chat…
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How to find insta password?
HOw to find insta password
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With OS Tahoe, external HDD mounts only 5 minutes after startup.
Hello, After updating my Mac to OS Tahoe, the external hard drive only appears on the desktop about 5 minutes after the system starts. I contacted Apple Support, and after some troubleshooting, they suggested that F-Secure might be the cause. I ran some tests and excluded the external drive from the software's scans; after…
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NO HELP
Ive paid for YEARS premium service and somewhere down the line they switch over from OUTLOOK security to whatever this is. And I stopped receiving premium services but was still paying for premium services. Fast forward to now, im trying to get this resolved and all I got was to contact T mobile which I hadn't had in years…
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App error on launch, no way to get pass
I’m running into a persistent error screen when trying to launch F-secure. The app opens to a dark screen with a red icon and the following message: "We cannot display this content right now due to technical reasons... check that you have the latest version of Webview2 Runtime installed." I've also noticed the window title…
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computer virus outbreaks
Write down how many outbreaks there have been in the past 30 days, 90 days, and 1 year as of 2026
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Keep being asked for a restart
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Device Protection cannot update
F-Secure tells me 'device restart needed'. Updates cannot be done. I already restarted multiple times. Also, I tried the 5 steps from the support AI bot including uninstalling and reinstalling f-secure, but that did not help. I have the problem since about one month. My system: Windows 10 Pro, 22H2 with extended security…
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Reputation Bug after Update?
Since the FSecureUpdate to 26.1 and the extension 3.0.753, the reputations always only say "?" This issue returns at the weekend and today for a while. MBA, macOS 26.3, Safari 26.3, DuckDuckGo
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Vpn lacking features
Hey Guys....I have question, I use F-Secure Total Security. First of all, I want to say Vpn it self is very good and with good speed and without discounting . However, I noticed that it does not have a DNS leak protection feature nor thus support secure dns features like Dns over Https and .... I tested it on several…
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Bug Report: Microsoft Edge Update Breaks F-Secure Browser Extension
The recent Microsoft update of Edge to: Version 144.0.3719.82 (Official build) (64-bit) breaks the F-Secure browser extension (and other software publisher extensions - so not just limited to F-Secure; being widely reported online).
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Does virus scanner quarantine parts of DeepL helper app in Word?
I noticed, that the way DeepL helper poramme in Word 16 changed radically, while it's functionality remained at the same time, when F-secure quarantined some file(s). The changes in DeepL helper app seem to appear, because it is unable to download some .css -files. Seems reasonable to me. What should I do?
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Reputation Bug after Update?
Since the Secure Update to 26.1 and the extension 3.0.753, the reputations always only say "?". After deleting the reputation cache, it runs for a short time, until it only "?" Shows. FSecure 26.1, MBA, macOS 26.2
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Can you explain why your support is not working
When I click on the F-secure in my mac menu unlike before there is no list of options under the F in the menu but a list appears in the top left corner of the screen Why have the changes not installed properly
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Password Vault
where is the Password Vault
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Request for 2 F-Secure Antivirus Licenses for Windows Server
Hello, I am contacting you to request a quotation for 2 F-Secure Antivirus licenses for Windows Server. These licenses will be used in a business environment to protect our servers from cybersecurity threats, including malware, ransomware, and other security risks. Please provide us with: Pricing for 2 licensesLicense…
