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New Router Checker Tool is Here!
We’ve just launched a brand-new Router Checker tool, and it’s live now on F-Secure’s Free Online Tools 🎉 It’s super easy to use – just visit the link below, and in a few clicks, you can check your router’s security status to make sure your network is safe. 🔗 Try the Router Checker now: What it does: Helps you find…
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🚀 Online Scanner 9.0 Now Available!
We’re happy to introduce Online Scanner 9.0, our latest free tool to scan and remove malware from your PC—no installation needed. 🔍 What’s New? Faster & Smarter Scanning Improved engine for better and quicker threat detection. ARM64 Support ⚠️ 32-bit (x86) systems are no longer supported. More Control Over Malware Removal…
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Welcome to Our New Community Homepages
We're thrilled to introduce the new and improved homepages for our Community, English forum, and Finnish forum 🎉 Why the Change? We wanted to enhance your experience by making it smoother, faster, and more user-friendly. With easier navigation and quicker access to important resources, you'll find answers and engage with…
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Standalone ID Protection reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure ID Protection reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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🛡️ Protect Your Money & Data – Tax Scams You Need to Know 💰🚨
With less than a month until the tax filing deadline, scammers are ramping up their efforts to steal money and personal information from unsuspecting taxpayers. Don’t let them trick you! At F-Secure, our threat intelligence experts track emerging scams year-round, and tax season is one of the busiest times for…
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📢 Scam Spotting Challenge
Hello, F-Secure Community Members, In honor of Scam Awareness Month, we’re excited to launch our Scam Spotting Challenge on the community page. This special one-day event will give you the chance to enhance your scam detection skills, share knowledge, and compete for exclusive rewards. [COMPLETED] 🔍1st Scam Spotting…
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🚨 Cyber Help Week is Here 🚨
As part of Scam Awareness Month, we’re starting Cyber Help Week in the F-Secure Community. This week, we’ll focus on how to protect yourself from scams and improve your online security. All content will be posted in this thread, so check back daily for updates. What’s Coming Up: Oct 8: Key articles on how to spot scams and…
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Scam Awareness Month: Introducing Our New Scam Protection Feature!
Imagine this: You’re browsing the web, maybe shopping for a new gadget or reading an article, when suddenly you get an email that looks just like it’s from your bank. Everything seems legit—the logo, the message—but something feels off. This small gut feeling could be the difference between staying safe and falling for an…
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Update: Support Articles Now in the Knowledge Base
Hello, Community Enthusiasts. We’re excited to share that all our Support Articles have been successfully transitioned to our new Knowledge Base, designed to enhance your user experience. 1. Why We Made the Change This change ensures that you have access to the latest news and information, empowering you with the most…
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Standalone Freedome VPN reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure Freedome VPN reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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F-Secure Total beta - FSProtection changes in communication
We are now making changes on the beta community and feedback handling for your benefit. We do not have any more beta.f-secure.com portal after first of August. Feedback wont be requested separately until in form of new survey. Please file bugs by sending email to beta@f-secure.com or posting a comment here at our…
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📣 Introducing Query Suggestion and Preview: Enhancing Your Search Experience!
📢 Announcement: Query Suggestion and Preview in Search Box Hello, wonderful F-Secure Community members! We are thrilled to announce a new enhancement to the F-Secure Community search feature! Starting today, you can enjoy the benefits of query suggestion and preview, making your search experience even more efficient and…
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Community Badges
Dear esteemed members, We’re excited to announce that you can now earn Badges when you participate in the Community and these contributions can reflect on your profile for you and others to see. To view them, simply click on your Avatar in the top right corner, then click on the bigger image of the Avatar. This will lead…
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Get on board. Get recognition. Get on the Leaderboard!
This is to inform you that the Leaderboard widget, a widget that displays top-performing members, has been enabled on the Community. You can view that on the landing page or on either the English and Finnish pages https://community.f-secure.com/ or https://community.f-secure.com/en https://community.f-secure.com/fi The…
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Freedome VPN not working
Hey , I formatted my MAC os computer. I downgraded Monterey from mojave version. While it works fine in the Monterey version, Mojave also stays on this screen and does not improve for hours. I remember making some network settings in the Monterey version, but the program prompted me. I tried many different locations.
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F-Secure Business is now WithSecure™
Introducing WithSecure™ For more than 30 years we’ve worked with partners and customers, shoulder-to-shoulder to take on every threat that the customers have faced. We needed a new brand that reflects the distinct identity of our B2B offering and helps better meet the needs of our customers. The name WithSecure™ puts good…
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Category Following & Notifications
Dear Community members, The Category Following and Notification features allow you to be notified when content you are interested in is posted. Now you can get notified on time so you can respond to posts in a timely manner. Notification Preferences Options Follow: This option will allow you to follow the category without…
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Using the Community Search feature
This post will provide detailed information on how to use the Search feature in the F-Secure Community effectively. You can search for discussions or articles of interest using the Community Search. Where to Search You can find the Community Search in 2 locations: In the hero banner on the Home page And in the header of…
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banking protection and full time scans?
I am wondering if banking protection and full time scanning is locking up my PC functionality. I have had very very slow loading tabs and such and it may even be affecting receipt and sending of emails from a standard email account. Could this be a possibility?😅
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Device restart needed
Around June 24, 2025 my F-Secure began prompting me for Device Restart. Restarting the machine does absolutely nothing. After restarting, I get another dialog box telling me my computer is not protected and to restart. The "not protected" dialog box never goes away. I've attempted to restart from the F-Secure dialog box…
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regarder des chaînes francaise depuis la belgique
Bonjour je souhaite savoir si avec le vpn on peut regarder rts play ou m6 plus depuis la belgique. Merci pour votre réponse.
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Canceled account
I want to continue with my account, I was informed that my account was getting canceled.
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Device protection
I tried every tip, you gave here,from new installation to uncheck the IP 6 network, but the problem still remains, that the device protection is not working (update fails at 42%),it really makes you question your software choices. i got another pc,with no problems at all, f secure gets all the updates and work properly.…
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¿Cómo puedo mejorar la seguridad de mis contraseñas en dispositivos móviles?
Hola, Estoy buscando formas efectivas de proteger mis contraseñas en dispositivos móviles. He considerado el uso de gestores de contraseñas y VPNs, pero me gustaría saber si hay otras prácticas recomendadas o herramientas que puedan ayudar a mejorar la seguridad. ¿Alguien podría compartir sus experiencias o consejos al…
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VPN only on Restart
I usually shut down my desktop computer at night. When starting up in the morning I do not get an internet connection. As far as I can see, this has to do with F-Secure establishing a VPN-connection. The progress symbol (the rotating arrow) circles endlessly. The work-around solution is to restart the computer. After…
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What does it mean: suspicious page modification?
My F-secure is noting stopping suspicious page notification on banking URL's, even with Banking Protection. Should I be concerned?
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FS Protection 25.8 Beta 2 - Flyer.AppUpdate showing code instead of real text/content
Hi, I just received this notification confirming the update being deployed. Interestingly, it showed Flyer.AppUpdate.Title, Flyer.AppUpdate.Content and Flyer.AppUpdate.Details instead of the real text/content. Not a major bug but something to keep track before it meets Public Release 😊 Best regards,
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Accès aux serveurs
Bonjour, Depuis un certain temps, j'ai un message de connexion impossible dès que je dois faire quelque chose qui a besoin du serveur. Si quelqu'un a une idée ou a déjà eu le problème cela m'aiderais peut-être Merci
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v25.6 (Ziggo Safe Online/OEM) - Sentry_Temp folder consumes 31GB
Is it normal this folder doesn't clean up after X GB? Windows10x64 with F-Secure Endpoint protection. ProgramData\Endpoint Protection SDK\common\sentry_temp == 31GB large. Seems to contain all installers run on this machine after installing the product. Can this folder be put in automatic maintenance and/or limited to X GB…
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FS Protection PC releases
We are trying something new. Instead of creating a new thread for every version, we will keep posting all beta releases for Windows under this thread as a continuous thread.
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how do i uninstall f-secure from Windows PC?
how do i uninstall f-secure from Windows PC?
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Tor browser has been blocked
My Tor browser has been blocked since I updated it a few minutes ago. The new version is 14.0.9 for Windows. This is what happened: Drop.Win64.MemMapSelf.117314
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Questions about "F-Secure Total Security and VPN" on Android
I have the F-Secure Total subscription that gives me 5 devices and I was linked to this app when I sent a download link. However that was kinda pointless because it just sent me to the play store. Anyways, I recently stumbled upon Device Admin-settings on my phone and saw my F-Secure app had an entry there. It says it…
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Import Passwörter aus .CSV Datei ergibt Fehlermeldung „Ungültiges Dateiformat“
Hallo zusammen, ich versuche, meine Passwörter per CSV-Datei in F-Secure zu importieren (Windows-Version). Leider erhalte ich immer die Fehlermeldung: „Ungültiges Dateiformat“, obwohl ich die Datei gemäß der Anleitung formatiert habe. Meine CSV-Datei enthält folgende Spalten: Group,Title,Username,Password,URL,Notes Ich…
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VPN Causes Internet Loss After Latest Update on Windows 11 (Hydra Protocol)
This discussion was created from comments split from: latest vpn update with hydra works for a bit, then internet dies....
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Es erscheint immer wieder die Meldung das ein Neustart erforderlich ist
Seit Montag 24.04.25 erschein immer wieder kurz nach dem Start die Meldung "Bei F-Secure ist ein Fehler aufgetreten, und es ist ein Neustart erforderlich, damit der Schutz funktioniert." Keine weiteren Angeben. Die meldung erschein nach jedem Neustart erneut. Ich habe bereits F-Secure deinstalliert und über "MyF-Secure"…
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Restart error message - can I send an fsdiag2 report ? Company subscription
(company owner with subscription on multiple devices) Thanks, paul
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Can we have access to Web Browser VPN Extensions?
Hi, sorry to be asking this question as I don't want to be a problem customer but I haven't been using my F-secure VPN service for a long time. The reason is that while I'm using my Windows PC I cannot have other Apps and services that are running in the background like my banking app and my work related tasks having their…
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F-Secure products 25.6 updates for ALL platfroms
What is the estimated update schedule for 25.6 version for ALL platforms Status 24.7.2025 * Version 25.6.1 version has been published at Apple Store (25.6.312832) ,iOS * Android Mac Win There should be a separate status view of published versions on all platforms, also in the community
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F-Secure Scam Protection Sold Separately
I didn't realize this until I went to the website tonight, but you can now purchase Scam Protection separately, for those who are just looking for those features. Very nice thinking outside of the box, to allow that purchase option. Granted, if you were going to buy it for a year, you may be better off at least getting…
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Using Safe Browser or Chrome with browser protection
Hi. I am on Android 15. What is the difference between these two ways to browse? Safe Browser is advertised to be used for banking activities, but Chrome also gives me the green safety-stamp when I go to the same site. They both also warn against insecure sights, I assume? I noticed Safe Browser gave a pop-up, warning me…
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Graby
I have the message Products and Devices has failed to update. I have Lenova tower
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Pokerstars client not updating
Hello, I have an issue with Pokerstars client not updating. I have tried uninstalling, rebooting etc. Only thing that will make software update is rebooting to: "Safe mode with Networking" and then it will update OK.. I tried disabling all components in F-Secure and also disabled Windows Firewall. Still will not update. I…
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Clarification/description of product version numbering (all Platforms)
Clarification/description of product version numbering (all Platforms) would be nice. Ex. iOS version from app information: 25.6.313205,from: Apple Store: 25.6.2
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I lost my password vault on Android because of Safe Browser
On Android, F-Secure Total "installs" two apps. On is the main app and the other is a shortcut for Safe Browser. I didn't know they were linked so I tried uninstalling the browser, and it worked! But apparently it also uninstalled the main app and I lost the password vault instantly. I didn't have a sync on another device…
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How to block spotify peer to peer with firewall?
I'd like to block spotify peer to peer with my f-secure firewall, but of course I still want to listen to music with spotify. From what I read on internet, it seems it is possible, but I don't know how to do it with f-secure's firewall. Could anyone help me?
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Latest F-Secure BSOD on Windows 11 24H2
I have been running the Ziggo-branded version of F-Secure for years without issues. Suddenly around April 9th my computer started getting BSOD with error BAD_POOL_CALLER 0xC2. It just wouldn't stay up for more than an hour. Looking into the memory dump file I could see that the error was often in tcpip.sys and ndis.sys…
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F-secure automatisch scannen werkt niet meer sinds de laatste update.
Sinds een maand ongeveer, werkt automatische scan niet Ik heb een abonnement op mijn wifi laptop en telefoon via KPN veilig.
