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🚀 Online Scanner 9.0 Now Available!
We’re happy to introduce Online Scanner 9.0, our latest free tool to scan and remove malware from your PC—no installation needed. 🔍 What’s New? Faster & Smarter Scanning Improved engine for better and quicker threat detection. ARM64 Support ⚠️ 32-bit (x86) systems are no longer supported. More Control Over Malware Removal…
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F-Secure Total beta - FSProtection changes in communication
We are now making changes on the beta community and feedback handling for your benefit. We do not have any more beta.f-secure.com portal after first of August. Feedback wont be requested separately until in form of new survey. Please file bugs by sending email to beta@f-secure.com or posting a comment here at our…
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New Router Checker Tool is Here!
We’ve just launched a brand-new Router Checker tool, and it’s live now on F-Secure’s Free Online Tools 🎉 It’s super easy to use – just visit the link below, and in a few clicks, you can check your router’s security status to make sure your network is safe. 🔗 Try the Router Checker now:…
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Welcome to Our New Community Homepages
We're thrilled to introduce the new and improved homepages for our Community, English forum, and Finnish forum 🎉 Why the Change? We wanted to enhance your experience by making it smoother, faster, and more user-friendly. With easier navigation and quicker access to important resources, you'll find answers and engage with…
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Standalone ID Protection reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure ID Protection reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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🛡️ Protect Your Money & Data – Tax Scams You Need to Know 💰🚨
With less than a month until the tax filing deadline, scammers are ramping up their efforts to steal money and personal information from unsuspecting taxpayers. Don’t let them trick you! At F-Secure, our threat intelligence experts track emerging scams year-round, and tax season is one of the busiest times for…
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📢 Scam Spotting Challenge
Hello, F-Secure Community Members, In honor of Scam Awareness Month, we’re excited to launch our Scam Spotting Challenge on the community page. This special one-day event will give you the chance to enhance your scam detection skills, share knowledge, and compete for exclusive rewards. [COMPLETED] 🔍1st Scam Spotting…
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🚨 Cyber Help Week is Here 🚨
As part of Scam Awareness Month, we’re starting Cyber Help Week in the F-Secure Community. This week, we’ll focus on how to protect yourself from scams and improve your online security. All content will be posted in this thread, so check back daily for updates. What’s Coming Up: Oct 8: Key articles on how to spot scams and…
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Scam Awareness Month: Introducing Our New Scam Protection Feature!
Imagine this: You’re browsing the web, maybe shopping for a new gadget or reading an article, when suddenly you get an email that looks just like it’s from your bank. Everything seems legit—the logo, the message—but something feels off. This small gut feeling could be the difference between staying safe and falling for an…
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Update: Support Articles Now in the Knowledge Base
Hello, Community Enthusiasts. We’re excited to share that all our Support Articles have been successfully transitioned to our new Knowledge Base, designed to enhance your user experience. 1. Why We Made the Change This change ensures that you have access to the latest news and information, empowering you with the most…
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Standalone Freedome VPN reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure Freedome VPN reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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📣 Introducing Query Suggestion and Preview: Enhancing Your Search Experience!
📢 Announcement: Query Suggestion and Preview in Search Box Hello, wonderful F-Secure Community members! We are thrilled to announce a new enhancement to the F-Secure Community search feature! Starting today, you can enjoy the benefits of query suggestion and preview, making your search experience even more efficient and…
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Community Badges
Dear esteemed members, We’re excited to announce that you can now earn Badges when you participate in the Community and these contributions can reflect on your profile for you and others to see. To view them, simply click on your Avatar in the top right corner, then click on the bigger image of the Avatar. This will lead…
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Get on board. Get recognition. Get on the Leaderboard!
This is to inform you that the Leaderboard widget, a widget that displays top-performing members, has been enabled on the Community. You can view that on the landing page or on either the English and Finnish pages https://community.f-secure.com/ or https://community.f-secure.com/en https://community.f-secure.com/fi The…
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Freedome VPN not working
Hey , I formatted my MAC os computer. I downgraded Monterey from mojave version. While it works fine in the Monterey version, Mojave also stays on this screen and does not improve for hours. I remember making some network settings in the Monterey version, but the program prompted me. I tried many different locations.
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F-Secure Business is now WithSecure™
Introducing WithSecure™ For more than 30 years we’ve worked with partners and customers, shoulder-to-shoulder to take on every threat that the customers have faced. We needed a new brand that reflects the distinct identity of our B2B offering and helps better meet the needs of our customers. The name WithSecure™ puts good…
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Category Following & Notifications
Dear Community members, The Category Following and Notification features allow you to be notified when content you are interested in is posted. Now you can get notified on time so you can respond to posts in a timely manner. Notification Preferences Options Follow: This option will allow you to follow the category without…
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Using the Community Search feature
This post will provide detailed information on how to use the Search feature in the F-Secure Community effectively. You can search for discussions or articles of interest using the Community Search. Where to Search You can find the Community Search in 2 locations: In the hero banner on the Home page And in the header of…
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for Windows 10 Beyond 2028
Dear F-Secure Support Team / Product Management Team, I hope this email finds you well. I am writing to you as a loyal user of F-Secure, having trusted and used your security services continuously since 2018. Recently, I noticed on your official website that F-Secure plans to support Windows 10 until January 2028. While I…
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The removal of the Trusted Networks feature from F-Secure VPN on iOS
The removal of the Trusted Networks feature from F-Secure VPN on iOS has made the user experience worse. Users should be able to define their own trusted Wi-Fi networks where the VPN does not start automatically. The current "Turn on VPN automatically" option does not solve this issue, because the VPN remains active even…
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The removal of the Trusted Networks feature from F-Secure VPN on iOS has made the user experience wo
The removal of the Trusted Networks feature from F-Secure VPN on iOS has made the user experience worse. Users should be able to define their own trusted Wi-Fi networks where the VPN does not start automatically. The current “Turn on VPN automatically” option does not solve this issue, because the VPN remains active even…
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Claude Code freezes with Virus Protection turned on
Hello, I started doing coding with Claude Code on Windows. The problem is that Claude Code is freezing sometimes. I figured out that this doesn't happen when F-Secure Virus Protection is turned off. Could it be that F-Secure is flagging the access pattern as ‘malicious’? No warnings or something like that is shown so. Any…
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Looking for the original F-Secure 26.4 installer for macOS
Title: Looking for the original F-Secure 26.4 installer for macOS Hello everyone, I am looking for the original F-Secure installer for Mac, version 26.4, preferably build 68505, as a .pkg or .mpkg file. I need this version for a Mac running macOS 12 Monterey, because newer F-Secure versions are no longer supported on that…
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Can't add more devices to the beta program even if free spots available?
Hi, I wanted to add a MacBook in my beta tester license profile but it looks like the process used is no longer the correct one. It is not anymore through the FS Protection portal under safeavenue? I was used to see here an option to either add a profile, either add a new device. I tried to find some more info about this…
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update trial f-secure
I accidentally purchased a new F-Secure subscription outside my account instead of renewing my existing My F-Secure account.
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Beta expired, error on trying to renew
Can you help?
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VPN not connecting.
Hi Everyone, I've been a long time user of the VPN from this company and i'm a user from the UK, But i'm currently have an issue with the VPN, for whatever reason it's just not connecting at all i've tried to change locations and I still get the same issue. I've restarted/shutdown my desktop and I still have the same issue…
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Battery draining
FSec v. 26.5.322203 , iphone 14 ios 26.5.2 Battery draining fast if vpn on - solution/ fix or find an other better
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memory problem
Subject: Kernel pool memory leak — rtp1.sys/rtp2.sys retain process object references (~250,000 zombie processes, ~2.8 GB kernel pool in 48 h) PRODUCT AND ENVIRONMENT Product: F-Secure 26.6 (updated 2026-07-11) Drivers involved: rtp1.sys and rtp2.sys — "Avira real-time protection filter driver", file version 1.1.2604.8565,…
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FS Protection macOS releases (2026)
Beta releases for macOS during 2026 will be posted under this continuous thread. Threads for older releases: 2025: 2024:
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Turvaton WiFi unsafe WLAN
In 204 Dec messages about unsafe WiFi were erroneously created. I am getting those now. Was the problem not solved at the time or is there a new problem. I have been using the same home network with Deco P7 a long time.
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Delete My Account
How do I request my account be deleted?
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What is the average review time of the extensions submitted site?
Hello, In the past when I've submitted a website using the website Support option, and enabled a email reply, would receive one when a website was reviewed. With the browser extension dropdown options, how long does it take for F-Secure to review, analyze a reported site? I know this is probably to short a time period for…
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Do Daily Reward Systems Improve Gaming, or Do They Create Pressure?”
Many mobile games today use daily reward systems to keep players active. Every 24 hours, users get bonuses—coins, spins, points, or special items—just for logging in. Games like bounty gam e also use this system, making players feel rewarded for showing up consistently. But a debate is growing around whether this feature…
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FS Protection PC releases
We are trying something new. Instead of creating a new thread for every version, we will keep posting all beta releases for Windows under this thread as a continuous thread.
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How do you usually stay safe online?
Hi everyone, I’m exploring different ways people protect themselves online, especially with increasing phishing and malware threats. I’d love to know what security habits you follow daily and which F-Secure features you find most helpful for staying safe. Looking forward to learning from the community and sharing insights.…
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Motorola Edge 60 Fusion - Manufacturer update prevents F-Secure use for the second time - need help
After every manufacturer update of the Motorola Edge 60 Fusion, F-Secure Total no longer starts. This happened for the second time yesterday. After the previous update from Motorola and reporting it via the app store, I was finally able to set up the software again just three days ago. What is going wrong?I need help! By…
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Using FSecure Total VPN solves my issue with Apple Devices app (Win 11).
Bought new iPhone 16. Opens it, it demands update, connects to Win 11 PC with Apple Devices app and tries to update iPhone 16 with it. Update gets stuck and fails. After 12 hours of intense work solving the issue the Apple Devices app is NOT working I bump into a post the suggests to try put VPN on. Opens FSecure, puts VPN…
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Surprised by F-Secure’s Low Detection Score in Recent Antivirus Test?
https://unwire.hk/2025/06/16/antivirus/tech-secure/ In the latest antivirus comparison by Unwire.hk, F-Secure with only 3 points in the manual scan test — failing to detect several malicious samples. What are your thoughts on this result? Do you agree with the test methodology, or have different experiences?
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Hackers have ruined my life
I bought a new phone and that's when it started happening. At least that's what I thought. Slowly I think it was happening before then but full on after the new phone maybe the SIM card was cloned by the guy I bought it from at the store who keep giving me discounts on the phone that I wasn't supposed to get because it was…
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Website incorrectly blocked for 2+ weeks — No response on 2 open cases
Hello F-Secure, I am the owner of a legitimate Dutch business website that has been incorrectly blocked by F-Secure Browsing Protection for over two weeks. The block affects customers of Dutch ISPs Ziggo and KPN, both of which use F-Secure technology. I have submitted two formal false positive reports through official…
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Important new (June 25) information about the ESU program for F-Secure and Windows 10 users
Microsoft has quietly announced that the Windows 10 Extended Support Update program will continue for an additional year, now until October 2027, free of charge, if you sign in to Windows 10 with a Microsoft account. Originally, the Windows 10 Extended Support program was supposed to last for consumers for only one year,…
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More VPN servers
I love the VPN service of F-secure, but it is such a pity that the locations have been the same for a long time. Would absolutely appreciate if more countries, especially from Eastern Europe, were added: ex. Turkey, etc.
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Subscription renewal
Is email address 'beta@f-secure.com' still valid to request renewal? (This was given in a reply on year 2024…) Or am I supposed to do it via this forum, perhaps? 6 days remaining.
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Banking-Schutz
Hallo, bei mir spricht der Banking-Schutz nicht bei allen Banken an. Ich habe in den Einstellungen nur die Möglichkeit Banking-Schutz ein oder aus gefunden. Eine Differenzierung hinsichtlich der Banken aber nicht. Ist dies nun ein Bug oder gibt es Einschränkungen? Vielen Dank im Voraus. Andreas
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la suscripcion automatica solo para tres meses, porqué
Renovacion Beta
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Suspicious Sample Submission
Good day! I just experienced the problem when I upload the suspicious samples from F-Secure website, the website stucked at "Preparing file for upload". Forever. I know the product list not include FS Protection, can it be add there? Also, the file size is limited to only 100MB which today is not enough. Some are large,…
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Payment with MobilePay or similar
Could you please make it possible to pay invoices using MobilePay or a similar app? The Klarna invoice didn't work, so I had to pay using my online banking credentials—which we are advised to use only when logging directly into the bank. I will not be renewing my subscription if online banking or providing account details…
