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New Router Checker Tool is Here!
We’ve just launched a brand-new Router Checker tool, and it’s live now on F-Secure’s Free Online Tools 🎉 It’s super easy to use – just visit the link below, and in a few clicks, you can check your router’s security status to make sure your network is safe. 🔗 Try the Router Checker now:…
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🚀 Online Scanner 9.0 Now Available!
We’re happy to introduce Online Scanner 9.0, our latest free tool to scan and remove malware from your PC—no installation needed. 🔍 What’s New? Faster & Smarter Scanning Improved engine for better and quicker threat detection. ARM64 Support ⚠️ 32-bit (x86) systems are no longer supported. More Control Over Malware Removal…
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Welcome to Our New Community Homepages
We're thrilled to introduce the new and improved homepages for our Community, English forum, and Finnish forum 🎉 Why the Change? We wanted to enhance your experience by making it smoother, faster, and more user-friendly. With easier navigation and quicker access to important resources, you'll find answers and engage with…
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Standalone ID Protection reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure ID Protection reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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🛡️ Protect Your Money & Data – Tax Scams You Need to Know 💰🚨
With less than a month until the tax filing deadline, scammers are ramping up their efforts to steal money and personal information from unsuspecting taxpayers. Don’t let them trick you! At F-Secure, our threat intelligence experts track emerging scams year-round, and tax season is one of the busiest times for…
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📢 Scam Spotting Challenge
Hello, F-Secure Community Members, In honor of Scam Awareness Month, we’re excited to launch our Scam Spotting Challenge on the community page. This special one-day event will give you the chance to enhance your scam detection skills, share knowledge, and compete for exclusive rewards. [COMPLETED] 🔍1st Scam Spotting…
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🚨 Cyber Help Week is Here 🚨
As part of Scam Awareness Month, we’re starting Cyber Help Week in the F-Secure Community. This week, we’ll focus on how to protect yourself from scams and improve your online security. All content will be posted in this thread, so check back daily for updates. What’s Coming Up: Oct 8: Key articles on how to spot scams and…
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Scam Awareness Month: Introducing Our New Scam Protection Feature!
Imagine this: You’re browsing the web, maybe shopping for a new gadget or reading an article, when suddenly you get an email that looks just like it’s from your bank. Everything seems legit—the logo, the message—but something feels off. This small gut feeling could be the difference between staying safe and falling for an…
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Update: Support Articles Now in the Knowledge Base
Hello, Community Enthusiasts. We’re excited to share that all our Support Articles have been successfully transitioned to our new Knowledge Base, designed to enhance your user experience. 1. Why We Made the Change This change ensures that you have access to the latest news and information, empowering you with the most…
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Standalone Freedome VPN reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure Freedome VPN reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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F-Secure Total beta - FSProtection changes in communication
We are now making changes on the beta community and feedback handling for your benefit. We do not have any more beta.f-secure.com portal after first of August. Feedback wont be requested separately until in form of new survey. Please file bugs by sending email to beta@f-secure.com or posting a comment here at our…
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📣 Introducing Query Suggestion and Preview: Enhancing Your Search Experience!
📢 Announcement: Query Suggestion and Preview in Search Box Hello, wonderful F-Secure Community members! We are thrilled to announce a new enhancement to the F-Secure Community search feature! Starting today, you can enjoy the benefits of query suggestion and preview, making your search experience even more efficient and…
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Community Badges
Dear esteemed members, We’re excited to announce that you can now earn Badges when you participate in the Community and these contributions can reflect on your profile for you and others to see. To view them, simply click on your Avatar in the top right corner, then click on the bigger image of the Avatar. This will lead…
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Get on board. Get recognition. Get on the Leaderboard!
This is to inform you that the Leaderboard widget, a widget that displays top-performing members, has been enabled on the Community. You can view that on the landing page or on either the English and Finnish pages https://community.f-secure.com/ or https://community.f-secure.com/en https://community.f-secure.com/fi The…
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Freedome VPN not working
Hey , I formatted my MAC os computer. I downgraded Monterey from mojave version. While it works fine in the Monterey version, Mojave also stays on this screen and does not improve for hours. I remember making some network settings in the Monterey version, but the program prompted me. I tried many different locations.
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F-Secure Business is now WithSecure™
Introducing WithSecure™ For more than 30 years we’ve worked with partners and customers, shoulder-to-shoulder to take on every threat that the customers have faced. We needed a new brand that reflects the distinct identity of our B2B offering and helps better meet the needs of our customers. The name WithSecure™ puts good…
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Category Following & Notifications
Dear Community members, The Category Following and Notification features allow you to be notified when content you are interested in is posted. Now you can get notified on time so you can respond to posts in a timely manner. Notification Preferences Options Follow: This option will allow you to follow the category without…
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Using the Community Search feature
This post will provide detailed information on how to use the Search feature in the F-Secure Community effectively. You can search for discussions or articles of interest using the Community Search. Where to Search You can find the Community Search in 2 locations: In the hero banner on the Home page And in the header of…
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FS Protection PC releases
We are trying something new. Instead of creating a new thread for every version, we will keep posting all beta releases for Windows under this thread as a continuous thread.
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windows security is telling me I have 5 viruses
WIN10 Zues trojan and some other stuff before I installed and it cannot tun a scan. It tells me to reboot but that doesnt fix it
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When I try to install .NET Desktop Runtime for x64, the prompt says Out of storage space. I can't fi
When I try to install .NET Desktop Runtime for x64, the prompt says Out of storage space. But I don't know how to add storage apace or delete some files while all files seem important. How to enable this installation to be made to Disk D, instead of Disk C, that is done automatically?
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expired subscription of beta program
My beta license is still fully active as of December 1, 2025, but has been expired 4 days now. I sent the email to beta@f-secure.com in a few days. May I know any update? Thanks.
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Why can't fsp back up its own settings like Kaspersky, Avast, and Eset?
As mentioned above, I hope that users can export their own settings, at least back up their own file whitelists. Sometimes when reinstalling the software, all the whitelists disappear and have to be recreated, which is very troublesome. I hope that the backup function can be launched.😏
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create bootdevice
I have a laptop and a desktopcomputer. On both devices F-secure is installed Since yesterday my desktopcomputer has troubles and the systemtray is unreachabele and starting software from the startmenu also doesn't work. To be sure the desktopcomputer is not infected, I want to create a boot-USB on my laptop. With this USB…
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Updating produces conflickting information about the status of the database
What should I do when I get this info after updating ?
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new member
How do I delete quarantined apps
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Part time Job
Please find a community forum administrator/moderator who is fluent in English and familiar with F-Secure consumer products for part-time work to meet the needs of consumer customers. The ability to utilize the possibilities of artificial intelligence/language models is considered an advantage.
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Suspicious Sample Submission
Good day! I just experienced the problem when I upload the suspicious samples from F-Secure website, the website stucked at "Preparing file for upload". Forever. I know the product list not include FS Protection, can it be add there? Also, the file size is limited to only 100MB which today is not enough. Some are large,…
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Allow manual exclusion of detected APKs or files in the F-Secure app for Android
Hello, We would like to submit a feature request for the F-Secure app for Android. Background When downloading and installing custom APKs or files, the app currently detects them as harmful and only offers the option to remove them. End users cannot manually add exclusions or allowlist entries. This presents a challenge…
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Very Nice ID Monitoring Improvements
Thank you F-Secure developers and engineers for the wonderful work you did with the ID Monitoring feature/screen within Total v25.11. It is very nicely laid out and looks great :) https://www.kb.f-secure.com/s/article/What-s-new-in-the-F-Secure-app?language=en_US Native ID monitoring: ID monitoring is now implemented…
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Bypassing the VPN
So I'm trying to add programs/apps so they bypass the VPN, which I think worked at first but now I don't think anything I've added actually bypasses it. For example I added Edge to the exceptions list and it worked at first and I could watch Disney Plus because it doesn't work with the VPN on, but now that doesn't work…
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I would like to cancel my subscription,
How can i do it, cant find it on my page
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Betterbird mail blocked by DeepGuard
Recently Betterbird mail is blocked by DeepGuard when I try to open it. Up to a few weeks ago there was no interference by DeepGuard. Is there a threat suspected to be caused by Betterbird and should I stop using the software?
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Banking Protection active for "Finanzen.net"
The website "Finanzen.net" is providing stock information and investment background information, but is not a banking site. Could you consider removing it from the banking protection database? Or is there a way to exclude certain websites from banking protection locally in anyones personal system?
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How to reinstall after reset computer
I just reset my pc to factory settings because it was getting slow, but now I cannot seem to reinstall F-Secure on my computer.
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Data from password vault to linux
I changed my operating system from Windows 10 to Debian. I understand that F-Secure products do not support Linux. My biggest problem is getting the Password Vault data to another password manager in a controlled manner. Can I use F-Secure's Password Vault on Linux? Is there some kind of trick? How can I get the password…
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Passwordmanager in Android
Hello, I have F-Secure as a security package from my internet provider. The password manager works perfectly on my PC. Synchronization with my smartphone also worked. But the connection to the browser does not work. I cannot set up an extension for the Firefox browser. (Android, Firefox) Can you help me? Thank you
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Log In dialog does not open? Mac Book Pro MAcOS Version Ventura 13.7.8
LogIN Problem
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Default Password Manager
Is there a way to set up F-Secure as my default password manager for my iMac and iPhone? Both devices are running the most recent operating systems. Apple Password & sometimes Enpass are set up as my default. I would like to switch everything to Secure.
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Activating F-Secure Total on a smart phone
Could someone provide a link or instructions on how to activate my F-Secure Total protection software on my Android smartphone? Cheers, JMJ
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Do Daily Reward Systems Improve Gaming, or Do They Create Pressure?”
Many mobile games today use daily reward systems to keep players active. Every 24 hours, users get bonuses—coins, spins, points, or special items—just for logging in. Games like bounty gam e also use this system, making players feel rewarded for showing up consistently. But a debate is growing around whether this feature…
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Unable to access USA based Amazon website
The latest upgrade is not USA Amazon friendly the site rejects the connection. I get the same result whether using Brave, Edge, or Google. I have tried using Hydra and WireGuard as VPN protocols, with the same results.
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https://community.f-secure.com/en
Kukaan F-Securella ei tunnu hoitavan yhteisön englanninkielistä osioita,aiheellista olisi myös osoittaa tekoälyttömiä resursseja(mikäli niitä liikenee) myös sinne.kiitos.Aiheet usein myös sellaisia joihin kontribuuttorit eivät voi ottaa kantaa,kiitos
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F-Secure in conflict with... F-Secure!
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F Secure failed to update
My valid F secure failed to update. I tried re installing the product, but problem remains.
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Sorry bitte löschen
Bitte den Post löschen.
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FS Protection subscription expired
I recently discovered that my subscription has expired and has not automatically renewed. Please assist me in resolving this.
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expired subscription
Hi, I am a fs protection veta user, current version is 25.11 beta 3. It expired this morning and I try to manage it and know subscriptions are controlled by the F-Secure Beta Team. I dont know where to create a bug report, I google some says I should send mails to beta@f -secure.com. Can anyone support here? Thanks,
