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Standalone ID Protection reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure ID Protection reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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🚨 Cyber Help Week is Here 🚨
As part of Scam Awareness Month, we’re starting Cyber Help Week in the F-Secure Community. This week, we’ll focus on how to protect yourself from scams and improve your online security. All content will be posted in this thread, so check back daily for updates. What’s Coming Up: Oct 8: Key articles on how to spot scams and…
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Scam Awareness Month: Introducing Our New Scam Protection Feature!
Imagine this: You’re browsing the web, maybe shopping for a new gadget or reading an article, when suddenly you get an email that looks just like it’s from your bank. Everything seems legit—the logo, the message—but something feels off. This small gut feeling could be the difference between staying safe and falling for an…
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Welcome to Our New Community Homepages
We're thrilled to introduce the new and improved homepages for our Community, English forum, and Finnish forum 🎉 Why the Change? We wanted to enhance your experience by making it smoother, faster, and more user-friendly. With easier navigation and quicker access to important resources, you'll find answers and engage with…
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Update: Support Articles Now in the Knowledge Base
Hello, Community Enthusiasts. We’re excited to share that all our Support Articles have been successfully transitioned to our new Knowledge Base, designed to enhance your user experience. 1. Why We Made the Change This change ensures that you have access to the latest news and information, empowering you with the most…
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Standalone Freedome VPN reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure Freedome VPN reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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F-Secure Total beta - FSProtection changes in communication
We are now making changes on the beta community and feedback handling for your benefit. We do not have any more beta.f-secure.com portal after first of August. Feedback wont be requested separately until in form of new survey. Please file bugs by sending email to beta@f-secure.com or posting a comment here at our…
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Legacy F-Secure Internet Security & Anti-Virus reaching End of Life
Hello F-Secure users, We are sad to announce that the legacy F-Secure Internet Security (which was available on Windows only and activated via subscription code) and Anti-Virus is reaching their end of life. What does this means? These products will no longer receive any updates after Dec 1st, 2023. We know this may be…
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📣 Introducing Query Suggestion and Preview: Enhancing Your Search Experience!
📢 Announcement: Query Suggestion and Preview in Search Box Hello, wonderful F-Secure Community members! We are thrilled to announce a new enhancement to the F-Secure Community search feature! Starting today, you can enjoy the benefits of query suggestion and preview, making your search experience even more efficient and…
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Community Badges
Dear esteemed members, We’re excited to announce that you can now earn Badges when you participate in the Community and these contributions can reflect on your profile for you and others to see. To view them, simply click on your Avatar in the top right corner, then click on the bigger image of the Avatar. This will lead…
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Get on board. Get recognition. Get on the Leaderboard!
This is to inform you that the Leaderboard widget, a widget that displays top-performing members, has been enabled on the Community. You can view that on the landing page or on either the English and Finnish pages https://community.f-secure.com/ or https://community.f-secure.com/en https://community.f-secure.com/fi The…
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Freedome VPN not working
Hey , I formatted my MAC os computer. I downgraded Monterey from mojave version. While it works fine in the Monterey version, Mojave also stays on this screen and does not improve for hours. I remember making some network settings in the Monterey version, but the program prompted me. I tried many different locations.
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F-Secure Business is now WithSecure™
Introducing WithSecure™ For more than 30 years we’ve worked with partners and customers, shoulder-to-shoulder to take on every threat that the customers have faced. We needed a new brand that reflects the distinct identity of our B2B offering and helps better meet the needs of our customers. The name WithSecure™ puts good…
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Category Following & Notifications
Dear Community members, The Category Following and Notification features allow you to be notified when content you are interested in is posted. Now you can get notified on time so you can respond to posts in a timely manner. Notification Preferences Options Follow: This option will allow you to follow the category without…
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Using the Community Search feature
This post will provide detailed information on how to use the Search feature in the F-Secure Community effectively. You can search for discussions or articles of interest using the Community Search. Where to Search You can find the Community Search in 2 locations: In the hero banner on the Home page And in the header of…
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Wishes for Freedome VPN - hopefully rather sooner than later!
I too would love installing Freedome VPN inside my Deco Mesh BE65-system. It's already available with almost all other VPNs. The other thing needed is a better interface for VPN on GoogleTV and a dedicated app in Apples AppStore! My Sony TV works great with Freedome VPN but the interface is not optimized for televisions!…
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F-Secure 25.2 Error after updating to the latest version
Hello! Yesterday My F-Secure Internet Security was upgraded to the latest 25.2 version. After the update it keeps getting error messages as shown in the attached picture. "An error has been encountered and the device needs to be restarted". If I restart my PC everything seems to be okay for ~20-25 mins, but after that, the…
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DeepGuard breaks Elder Scrolls Online after the 24H2 update
After the Windows 11 24H2 update, when I tried to play the Elder Scrolls Online game, I was unable to do anything with my character. Neither keyboard nor mouse movements had any effect; in fact, I had to resort to Task Manager to return to the desktop. That was several weeks ago, and I was able to recover by rolling back…
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25.2 Reputionicon in Safari only when user is logedin at fsecure?
After the FescureUpdate to 25.2 (64477) MBA maxOS 14.4.7 the reputation icon in Safari shows only at the users who is logged in in fscure, but not at the other users. Problem is the same after new install of Fsecure.
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FS Protection PC releases
We are trying something new. Instead of creating a new thread for every version, we will keep posting all beta releases for Windows under this thread as a continuous thread.
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F-Secure sometimes deactivated?
Without any upgrading of the program. Why? To enable it again, I need to restart the computer. No other ways to enable F-secure. No access to the Security-page on the Windows 10-computer. No virus - no malware - I think… A full scanning gave nothing. And the program gives no warning.
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First page takes ages to load on Firefox
I have Total installed and recently experience the following behavior: As I open Firefox, the first page or pages I try to browse take a long time to load (14 seconds +) but after that browsing works pretty much as usual. The problem is resolved by disabling the F-secure browsing protection add-on (currently in version…
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DeepGuard blocks python and related processes like conda/pip
Hi, I am running MacOS 15.3.1 with F-Secure "Cassiopeia update 2025-02-28_fw", and for a long time (over a year) I have had many problems with DeepGuard and python. DeepGuard tends to block pip/conda installations (especially if done in a virtual environment) and often blocks jupyter-related processes as well (the most…
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V25.2 simplified update information
Hello, I'm just wondering, with the updates being simplified into one entry, is F-Secure still using, updating OneClient, Capricorn, Hydra, and Virgo? Or, have those, some of those components been removed? It can be hard to truly know what is, was being updated without that information we were previously used to seeing.…
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F-Secure blocks internet
This discussion was created from comments split from: F-Secure blocks internet on WiFi network switch macOS Sonoma.
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VPN in Romania
Hello, Do you have any plans on adding Romania as a new location the VPN? I noticed for several locations you are working with Anexia Datacenters and as far as I know, they have such a datacenter in Bucharest, Romania as well. Thank you!
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Turning off Fsecure
When on a financial banking site, and I am directed to a different site for the same institution, Fsecure blocks entry to this second site, There is no way I can turn off Fsecure enough to allow entry to this second required page of the financial institution. Even when I disable all of your security items on the setting…
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F-secure online scan
Hello I try to use F-secure onlin scanner. Downloaded the latest Starting…it replies Pending restart and closes. I have restarted + made an extra shutdowm start Still same respons. ?
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Using FSecure Total VPN solves my issue with Apple Devices app (Win 11).
Bought new iPhone 16. Opens it, it demands update, connects to Win 11 PC with Apple Devices app and tries to update iPhone 16 with it. Update gets stuck and fails. After 12 hours of intense work solving the issue the Apple Devices app is NOT working I bump into a post the suggests to try put VPN on. Opens FSecure, puts VPN…
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Password changed-date info
Hi, it would be good to have the password changed-date information available at the ID Protection (Salasanaholvi in Finnish at F-Secure Total product). This helps to maintain fresh enough passwords. A possibility to sort records in ID Protection by the age of the password could be handy. Remainder/notification of old…
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virus
hey I have virus or more viruses on my computer how do I get them off? I bought your services and still here they are…
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Hi. I have renewed my F-Secure virus protection, but get a reminder prompt every time I switch on my
I have renewed my F-Secure virus protection, but get a reminder every time I switch on my computer.
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FS Protection macOS releases (2025)
Beta releases for macOS during 2025 will be posted under this continuous thread.
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why do I get this ?
it means "connection failure"
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Critical: F-Secure is not scanning all files on macOS
I am wondering if users are aware of the fact that F-Secure is not scanning all files on macOS leaving users unprotected in certain situations. I use v19.10 and sync files with a Swiss cloud sync tool which is working similarly to Dropbox. When files are synced, those are not scanned for viruses during creation nor…
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Error connecting to fsbwserver.f-secure.com. Has the update server address changed?
Hi, I've been running the F-Secure Linux Security for quite a long time and since February 7th 2025 I started receiving DNS lookup failures for the database update server fsbwserver.f-secure.com. As shown below, I can successfuly resolve f-secure.com: $ dig +short f-secure.com 23.4.67.115 $ dig fsbwserver.f-secure.com ;…
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my fredomee
mmy freedomee want to no the place to protect how do i do?
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Non-Protected Financial Institutions
My internet service provider (Cogeco) offers free F Secure to its members. So I have been using it for over a year. So here's the thing. When I sign on to one of my banking institutions a red or green margin appears around the site. When I sign into my other banking institution no red or green margin appears. I had naively…
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How do I install F-Secure on a MacBook Air running Big Sur 11.7
I just uninstalled F-Secure ver 19.3, because the VPN client didn't work. I know that the VPN-client works with F-Secure ver 19.1 on a Macbook running Monterey 12.x. Is it possible to download an older version (i.e. 19.1) of F-Secure?
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new computer, cannot login
when is try to login with x@xs2jobs.nl i get a page error and cannot try again. in a loop. My pc crashed and try to add my new computer Edit: PII removed
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Battery drain issue
F-secure Total still starts draining the battery once a month. (50-90%) Uninstall and reinstall used to help, but not anymore, straight back to 44%… This has been going on for months now. iPhone12 pro
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iPhone app drains the battery
Hi, After the recent update of the F-secure app, the power consumption on my iphone has increased substancially. Yesterday alone the app was taking 95% of the battery. Something wrong with the new app version?
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Battery drain
Hi there, ever since i recently bought a new phone and (re) installed f-secure the app has been draining the battery of my iphone 15: over 71 hours of background activity over the last ten days.. I am on ios 18.1.1 and f-secure v. 24.11.304703. Can you pls help? Thx! Jelmer
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DeepGuard bloks DCS.exe
Deepguard doesn't allow to start Digital Combat Simulation with "entry point not found error in DLL" message. ( the win 11 is in hungarian) I cannot allow dcs.exe because that isn't among the blocked applications. If I stop running the DeepGuard DCS runs fine, but I think it isn't a convinient solution. Does anyone have an…
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How to download F-Secure Safe ver 19.10 for MacOs?
Where can I download F-Secure Safe version 19.10 (64150) for MacOs?
