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Standalone ID Protection reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure ID Protection reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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🚨 Cyber Help Week is Here 🚨
As part of Scam Awareness Month, we’re starting Cyber Help Week in the F-Secure Community. This week, we’ll focus on how to protect yourself from scams and improve your online security. All content will be posted in this thread, so check back daily for updates. What’s Coming Up: Oct 8: Key articles on how to spot scams and…
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Scam Awareness Month: Introducing Our New Scam Protection Feature!
Imagine this: You’re browsing the web, maybe shopping for a new gadget or reading an article, when suddenly you get an email that looks just like it’s from your bank. Everything seems legit—the logo, the message—but something feels off. This small gut feeling could be the difference between staying safe and falling for an…
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Welcome to Our New Community Homepages
We're thrilled to introduce the new and improved homepages for our Community, English forum, and Finnish forum 🎉 Why the Change? We wanted to enhance your experience by making it smoother, faster, and more user-friendly. With easier navigation and quicker access to important resources, you'll find answers and engage with…
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Update: Support Articles Now in the Knowledge Base
Hello, Community Enthusiasts. We’re excited to share that all our Support Articles have been successfully transitioned to our new Knowledge Base, designed to enhance your user experience. 1. Why We Made the Change This change ensures that you have access to the latest news and information, empowering you with the most…
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Standalone Freedome VPN reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure Freedome VPN reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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F-Secure Total beta - FSProtection changes in communication
We are now making changes on the beta community and feedback handling for your benefit. We do not have any more beta.f-secure.com portal after first of August. Feedback wont be requested separately until in form of new survey. Please file bugs by sending email to beta@f-secure.com or posting a comment here at our…
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Legacy F-Secure Internet Security & Anti-Virus reaching End of Life
Hello F-Secure users, We are sad to announce that the legacy F-Secure Internet Security (which was available on Windows only and activated via subscription code) and Anti-Virus is reaching their end of life. What does this means? These products will no longer receive any updates after Dec 1st, 2023. We know this may be…
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📣 Introducing Query Suggestion and Preview: Enhancing Your Search Experience!
📢 Announcement: Query Suggestion and Preview in Search Box Hello, wonderful F-Secure Community members! We are thrilled to announce a new enhancement to the F-Secure Community search feature! Starting today, you can enjoy the benefits of query suggestion and preview, making your search experience even more efficient and…
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Community Badges
Dear esteemed members, We’re excited to announce that you can now earn Badges when you participate in the Community and these contributions can reflect on your profile for you and others to see. To view them, simply click on your Avatar in the top right corner, then click on the bigger image of the Avatar. This will lead…
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Get on board. Get recognition. Get on the Leaderboard!
This is to inform you that the Leaderboard widget, a widget that displays top-performing members, has been enabled on the Community. You can view that on the landing page or on either the English and Finnish pages https://community.f-secure.com/ or https://community.f-secure.com/en https://community.f-secure.com/fi The…
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Freedome VPN not working
Hey , I formatted my MAC os computer. I downgraded Monterey from mojave version. While it works fine in the Monterey version, Mojave also stays on this screen and does not improve for hours. I remember making some network settings in the Monterey version, but the program prompted me. I tried many different locations.
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F-Secure Business is now WithSecure™
Introducing WithSecure™ For more than 30 years we’ve worked with partners and customers, shoulder-to-shoulder to take on every threat that the customers have faced. We needed a new brand that reflects the distinct identity of our B2B offering and helps better meet the needs of our customers. The name WithSecure™ puts good…
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Category Following & Notifications
Dear Community members, The Category Following and Notification features allow you to be notified when content you are interested in is posted. Now you can get notified on time so you can respond to posts in a timely manner. Notification Preferences Options Follow: This option will allow you to follow the category without…
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Using the Community Search feature
This post will provide detailed information on how to use the Search feature in the F-Secure Community effectively. You can search for discussions or articles of interest using the Community Search. Where to Search You can find the Community Search in 2 locations: In the hero banner on the Home page And in the header of…
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F secure blokkeert ontvangst emails
ie van F secure blijkt dxat ik geen emails meer ontvang.Na installat
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F-Secure sometimes deactivated?
Without any upgrading of the program. Why? To enable it again, I need to restart the computer. No other ways to enable F-secure. No access to the Security-page on the Windows 10-computer. No virus - no malware - I think… A full scanning gave nothing. And the program gives no warning.
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Why has FS Total VPN such a poor performance ?
I have a full fiber connection from ISP to home (distance 2 km), my rig is cabled to the ISP modem, tested withOokla speed test: no VPN 960/580 Cyberghost VPN 540/460 Eset security VPN same speeds FS total VPN 340/380 Location France, VPN servers in Paris I am very disappointed with FS cataplut hydra based protocol: I need…
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vpn dies sometimes?
i noticed (since nov 2024) that a few times a day my vpn connection dies, and several seconds later it comes back up. why are these outages happening? i have one application (not a browser) that i do not want affected by these outages, so tried adding a vpn bypass for it. why is it unable to connect if i start it while vpn…
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Security Cloud - doesn't connect
Hello It takes a long time for the Security Cloud to connect.Is that the case at the moment? LG Falke1
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Cant update...
Hi, I have a valid subscription of PC Total Security in my Win10, but since january the 24th, when it installed an update F-Secure Capricorn Engine (64-bit), the software is telling me that the virus database is outdated. The point is that when I click looking for updates it shows me there is no connection against the…
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Refund
Whenever I go to work abroad I activate Freedome on my Pixel6, the yearly subscription renewed today and I’ve realised I wont need it for a few months, is there any way I can get a refund? It hasn’t been activated at all, My reference number is - xxxxxxxxx thank you EDIT: PII Remove
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FS Protection macOS releases (2025)
Beta releases for macOS during 2025 will be posted under this continuous thread.
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Can not log in FS protection
Dear sir, I can not log in my account at the FS protection beta program portal web site(https://www.f-secure.com/en/fs-protection). Also, even I use "Help me log in", I still can not reset my password as I can not receive the reset email/message. I use gmail as my email address, pls help to check, thank you for your kind…
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FS Protection PC releases
We are trying something new. Instead of creating a new thread for every version, we will keep posting all beta releases for Windows under this thread as a continuous thread.
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VPN does not connect on my MacBook Pro ... just waits for connection
VPN just halts after starting MacBook and blocks all internet connection: no mails, no web browsing, no connection with my cloud tools. Why? I have dis-activated VPN and rebooted - now connection works without VPN. The VPN issue is very common, when I switch networks. Like in the morning when I first time try to log at…
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The FSP update is failed
Hello! I am currently using FSP version 19.6, which is the latest version. It is now prompting that the update has failed and that it cannot update the device protection component. I can open other websites and other software is updating normally. What should I do? Also, I do not have the updated VPN component either. Is…
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Password changed-date info
Hi, it would be good to have the password changed-date information available at the ID Protection (Salasanaholvi in Finnish at F-Secure Total product). This helps to maintain fresh enough passwords. A possibility to sort records in ID Protection by the age of the password could be handy. Remainder/notification of old…
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Fsecure renewel notice and cleverbridge
My Fsecure subscription expired in January of this year. I haven't renewed my subsciption and didn't authorise Fsecure to set up a reoccurring card payment for me. I noticed while checking DD and reocurring payments and I found Fsecure had taken £25 from my bank account through reoccurring payment. Why and how have they…
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I can't login My Fs protection
Dear admin. I used my E-mail try to login My FS protection. But cannot logging. It's my license expired? Please extend my license.
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When will you be fixing your deep guard
When running Finnish cottage simulator from steam, i get Steam aplication load error 3: 0000065432 preventing the game from running. i tried everything else, including complete wipe of steam installation and reinstalling the game, but nothing changed. Untill i toggled off deep guard and anti virus shield from F-secure.…
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Why is https://img.kleinanzeigen.de not safe?
Hello guys, why is >https://img.kleinanzeigen.de< classified as a suspicious website ? And why don't I get a hint that this page is blocked? The blockade is one thing, but getting no indication that something is being blocked and only watching it by chance when opening F-Secure isn't funny! If at least one clue appeared,…
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First page takes ages to load on Firefox
I have Total installed and recently experience the following behavior: As I open Firefox, the first page or pages I try to browse take a long time to load (14 seconds +) but after that browsing works pretty much as usual. The problem is resolved by disabling the F-secure browsing protection add-on (currently in version…
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Jl abdii
Sir my Facebook account has go account restricted. Because of this my Facebook account is facing many problem. I can't live, post and advertisement . So sir please remove account restricted from my Facebook account. So i shall very thankful to you. Thanks Facebook team.
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What belongs to "German Stockholders"
I got an ID-Alert, that my Identity is shown in the Group "German Stockholders", but not more Information. How can I identify the affected Webside?
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This is not a question
I am a very early beta tester since the first Ultralight release and quite happy with that modest participation. I must confess I have the feeling that FS has gone the wrong way when they dropped the Freedome VPN for Avira which has a very bad VPN: speeds, locations etc. are a mess. This is the reason why I am considering…
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I have F-secure Total for one device (my PC). Can I not access password vault on my phone then?
I have F-Secure Total for one device. I want my PC to have f-secure antivirus. But for my password vault I only really need that in my phone. How can I use the password vault with my android phone while still keeping all the other security on my PC? I hope this doesn't require multiple licenses…
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Regarding the illegal reduction of my license from 02.10.2025, to - 11.02.2025
This topic was raised by me back in December 2023 ! I wrote about this issue in the forum, but my topic was ignored by the F - Secure management, since the answer I received from your employee was not accurate and clear. Now I see that the date of 02.10.2025, which was clearly fixed to my account, is now missing and in its…
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iPhone app drains the battery
Hi, After the recent update of the F-secure app, the power consumption on my iphone has increased substancially. Yesterday alone the app was taking 95% of the battery. Something wrong with the new app version?
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How do I cancel my subscription
I do not want to renew my subscription - please tell me how to cancel it?
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F-secure app (VPN) icon on Windows taskbar does not tell the status of VPN (on/off)
I used the former F-Secure Freedom a long time and just like other VPN programs, its icon on the Windows takbar gave the status of VPN (on/off) without any further efforts. Having now considered a return to F-secure from a rivaling product, I took the current F-Secure VPN app into the free 5 day test. Immediately I noticed…
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F-Secure Needs to Make an Official Announcement Regarding All the Changes in v19.9 = Avira
The leadership at F-Secure needs to provide a detailed answer regarding all the changes in Windows v19.9. From beta tester screenshots it is clear that F-Secure is no longer going to be F-Secure; it is going to be Avira. DeepGuard has also "silently" been replaced with Avira's behavioral analysis. So what is happening at…
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Sharing license
This discussion was created from comments split from: No link to renew on the subscription page?.
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#Tool for Conflicting security programs
A tool for troubleshooting and removing conflicting security programs on Windows/Mac operating systems in order to install F-Secure Total(could be integrated to Total as well)
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VPN do not connect
My computer Windows 10 VPN do not connect to anywhere, but my Android mobile VPN is working OK?
