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🚀 Online Scanner 9.0 Now Available!
We’re happy to introduce Online Scanner 9.0, our latest free tool to scan and remove malware from your PC—no installation needed. 🔍 What’s New? Faster & Smarter Scanning Improved engine for better and quicker threat detection. ARM64 Support ⚠️ 32-bit (x86) systems are no longer supported. More Control Over Malware Removal…
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F-Secure Total beta - FSProtection changes in communication
We are now making changes on the beta community and feedback handling for your benefit. We do not have any more beta.f-secure.com portal after first of August. Feedback wont be requested separately until in form of new survey. Please file bugs by sending email to beta@f-secure.com or posting a comment here at our…
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New Router Checker Tool is Here!
We’ve just launched a brand-new Router Checker tool, and it’s live now on F-Secure’s Free Online Tools 🎉 It’s super easy to use – just visit the link below, and in a few clicks, you can check your router’s security status to make sure your network is safe. 🔗 Try the Router Checker now:…
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Welcome to Our New Community Homepages
We're thrilled to introduce the new and improved homepages for our Community, English forum, and Finnish forum 🎉 Why the Change? We wanted to enhance your experience by making it smoother, faster, and more user-friendly. With easier navigation and quicker access to important resources, you'll find answers and engage with…
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Standalone ID Protection reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure ID Protection reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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🛡️ Protect Your Money & Data – Tax Scams You Need to Know 💰🚨
With less than a month until the tax filing deadline, scammers are ramping up their efforts to steal money and personal information from unsuspecting taxpayers. Don’t let them trick you! At F-Secure, our threat intelligence experts track emerging scams year-round, and tax season is one of the busiest times for…
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📢 Scam Spotting Challenge
Hello, F-Secure Community Members, In honor of Scam Awareness Month, we’re excited to launch our Scam Spotting Challenge on the community page. This special one-day event will give you the chance to enhance your scam detection skills, share knowledge, and compete for exclusive rewards. [COMPLETED] 🔍1st Scam Spotting…
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🚨 Cyber Help Week is Here 🚨
As part of Scam Awareness Month, we’re starting Cyber Help Week in the F-Secure Community. This week, we’ll focus on how to protect yourself from scams and improve your online security. All content will be posted in this thread, so check back daily for updates. What’s Coming Up: Oct 8: Key articles on how to spot scams and…
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Scam Awareness Month: Introducing Our New Scam Protection Feature!
Imagine this: You’re browsing the web, maybe shopping for a new gadget or reading an article, when suddenly you get an email that looks just like it’s from your bank. Everything seems legit—the logo, the message—but something feels off. This small gut feeling could be the difference between staying safe and falling for an…
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Update: Support Articles Now in the Knowledge Base
Hello, Community Enthusiasts. We’re excited to share that all our Support Articles have been successfully transitioned to our new Knowledge Base, designed to enhance your user experience. 1. Why We Made the Change This change ensures that you have access to the latest news and information, empowering you with the most…
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Standalone Freedome VPN reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure Freedome VPN reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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📣 Introducing Query Suggestion and Preview: Enhancing Your Search Experience!
📢 Announcement: Query Suggestion and Preview in Search Box Hello, wonderful F-Secure Community members! We are thrilled to announce a new enhancement to the F-Secure Community search feature! Starting today, you can enjoy the benefits of query suggestion and preview, making your search experience even more efficient and…
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Community Badges
Dear esteemed members, We’re excited to announce that you can now earn Badges when you participate in the Community and these contributions can reflect on your profile for you and others to see. To view them, simply click on your Avatar in the top right corner, then click on the bigger image of the Avatar. This will lead…
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Get on board. Get recognition. Get on the Leaderboard!
This is to inform you that the Leaderboard widget, a widget that displays top-performing members, has been enabled on the Community. You can view that on the landing page or on either the English and Finnish pages https://community.f-secure.com/ or https://community.f-secure.com/en https://community.f-secure.com/fi The…
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Freedome VPN not working
Hey , I formatted my MAC os computer. I downgraded Monterey from mojave version. While it works fine in the Monterey version, Mojave also stays on this screen and does not improve for hours. I remember making some network settings in the Monterey version, but the program prompted me. I tried many different locations.
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F-Secure Business is now WithSecure™
Introducing WithSecure™ For more than 30 years we’ve worked with partners and customers, shoulder-to-shoulder to take on every threat that the customers have faced. We needed a new brand that reflects the distinct identity of our B2B offering and helps better meet the needs of our customers. The name WithSecure™ puts good…
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Category Following & Notifications
Dear Community members, The Category Following and Notification features allow you to be notified when content you are interested in is posted. Now you can get notified on time so you can respond to posts in a timely manner. Notification Preferences Options Follow: This option will allow you to follow the category without…
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Using the Community Search feature
This post will provide detailed information on how to use the Search feature in the F-Secure Community effectively. You can search for discussions or articles of interest using the Community Search. Where to Search You can find the Community Search in 2 locations: In the hero banner on the Home page And in the header of…
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Add an “Other / General” category for Feature Requests
At present, some feature requests do not fit naturally into any of the available categories in the Feature Requests section. This may lead users to select an unrelated category simply because there is no suitable alternative. An “Other / General” category for Feature Requests would: make it easier to submit feature…
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Claude Code freezes with Virus Protection turned on
Hello, I started doing coding with Claude Code on Windows. The problem is that Claude Code is freezing sometimes. I figured out that this doesn't happen when F-Secure Virus Protection is turned off. Could it be that F-Secure is flagging the access pattern as ‘malicious’? No warnings or something like that is shown so. Any…
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Fail to get a sync code
I have vault in my laptop. When I try to add new device, I don't get a sync code. I have tried many many times (during past two years) but no success so far. So my vault is kind of useless. Should I re-install the software or what??? What happens if I re-install?
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Severe slowdown of NAS (Synology) access with F-Secure is running. Exclusion path ignored.
Hi, I'm running Windows 1 0 22H2, F-Secure 26.6 and a Synology DS224+ with DSM 7.3.2-86009 Update 4. Same on my laptop, which has the same issues. Whenever I try to view specific files (f.e. JPG, ZIP, yet not MP4) on my NAS there are severe slowdowns. The slowdown always happens when endpointprotection.exe tries to access…
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Hvordan geninstalleres F-Secure Total på min PC
Program
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FS Protection PC releases
We are trying something new. Instead of creating a new thread for every version, we will keep posting all beta releases for Windows under this thread as a continuous thread.
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What Should Beginners Look for When Choosing Online Pokies?
What should beginners look for when comparing online pokies in Australia? I’ve been researching different options and found that game variety, payment methods, withdrawal policies, and responsible play features are worth understanding before making a choice. I came across while looking for useful information, and it helped…
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Bypass VPN for local services
In which version and when did the option Bypass VPN for local services come? Where can I see the release notes for each version?
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Hydra VPN protocol stopped working
Today, all of a sudden, the VPN stopped connecting, see picture. After changing to the less secure open source, WireGard, it worked. But as soon as I switched back to the preferred Hydra, it stopped connecting. I see that several people have had the same problem recently, maybe it's time to look at the cause?
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Henkilötietoja on paljastunut tietomurrossa
Ja käyttäjänimestä kaksi ensimmäistä kirjainta siinä mainitaan Suljin sen tilin, jossa olen sitä käyttänyt. Mitä muuta täytyy tehdä?
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Please add support for Vivaldi browser
As more and more people is using the Vivaldi browser it would be nice if F-Secure Banking protection and F-Secure Password vault was supported. I am using F-Secure Total and Vivaldi, but missing support in F-Secure forces me to continue using Microsoft Edge.
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Installation problems
I have installed F-secure on my laptop, 2 Iphones and one Ipad. The fifth is intended for my wife laptop. I sent her the email some time ago, but could not install because 32 bit system (old Machine). Now she ha a new one. When I try to invite her via the same email as last time the system tell me I already have done so…
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Finding Total VPN Com Online Without Opening Unofficial Websites
When searching for a VPN provider online, it is easy to open a third-party article or advertisement instead of the intended website. I am creating this discussion for users searching for “total vpn com” who want to understand how to identify the correct account and support pages. What details should users examine before…
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Where Can Existing Users Login Total VPN Without Sign-In Issues?
I have noticed that some users are unsure where they should access their Total VPN account, especially when search results display several websites with similar wording. This discussion is intended to clarify how existing customers can login Total VPN safely and avoid unofficial sign-in pages. Do users normally access…
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Total VPN Reviews: Does the Subscription Offer Good Value Today?
I am evaluating whether the Total VPN subscription provides good value for everyday internet users. Many Total VPN reviews focus on the price, but I think buyers also need to consider connection quality, app usability, supported devices, customer support, and the long-term renewal cost. For existing subscribers, does the…
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Guided Troubleshooting Form for New Community Posts
Please add a guided troubleshooting form for users creating new support discussions. Before publishing, the form should collect essential information such as: product and subscription type device and operating system version F-Secure application version exact error message when the issue started whether it began after an…
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Can't add more devices to the beta program even if free spots available?
Hi, I wanted to add a MacBook in my beta tester license profile but it looks like the process used is no longer the correct one. It is not anymore through the FS Protection portal under safeavenue? I was used to see here an option to either add a profile, either add a new device. I tried to find some more info about this…
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Turvaton WiFi unsafe WLAN
In 204 Dec messages about unsafe WiFi were erroneously created. I am getting those now. Was the problem not solved at the time or is there a new problem. I have been using the same home network with Deco P7 a long time.
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Battery draining
FSec v. 26.5.322203 , iphone 14 ios 26.5.2 Battery draining fast if vpn on - solution/ fix or find an other better
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VPN not connecting.
Hi Everyone, I've been a long time user of the VPN from this company and i'm a user from the UK, But i'm currently have an issue with the VPN, for whatever reason it's just not connecting at all i've tried to change locations and I still get the same issue. I've restarted/shutdown my desktop and I still have the same issue…
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Appli "https://tv.free.fr/home" et VPN
J'essai de faire onctionner "https://tv.free.fr/home" avec le VPN actif mais je ne sais pas ce qui bloque alors que sur un autre PC cela fonctionne bienne ensemble Que dois je regler?
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F-Secure browsing protection blocks traffic in Firefox 154.0 beta on MacOS
I just installed Firefox 154.0 beta2 on a MacOS 27 beta and the complete traffic is blocked. Deactivating the add-on resumes normal traffic. There was no problem as long as I used Firefox 153 beta browser. Any fix expected for the issue?
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The removal of the Trusted Networks feature from F-Secure VPN on iOS has made the user experience wo
The removal of the Trusted Networks feature from F-Secure VPN on iOS has made the user experience worse. Users should be able to define their own trusted Wi-Fi networks where the VPN does not start automatically. The current “Turn on VPN automatically” option does not solve this issue, because the VPN remains active even…
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The removal of the Trusted Networks feature from F-Secure VPN on iOS
The removal of the Trusted Networks feature from F-Secure VPN on iOS has made the user experience worse. Users should be able to define their own trusted Wi-Fi networks where the VPN does not start automatically. The current "Turn on VPN automatically" option does not solve this issue, because the VPN remains active even…
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Adapt User Interface of F-Secure IS to the one of Clean-Up Tool or Freedom
Hi developers, I've alawys struggled with the UI and design of the Internet Security windows. But since I've been using F-Secure IS I always was satisfied with the level of protection, CPU and memory load and the overall the convenience of your products. But,I like the new design (themes) of the UI of your Clean-Up Tool or…
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for Windows 10 Beyond 2028
Dear F-Secure Support Team / Product Management Team, I hope this email finds you well. I am writing to you as a loyal user of F-Secure, having trusted and used your security services continuously since 2018. Recently, I noticed on your official website that F-Secure plans to support Windows 10 until January 2028. While I…
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Looking for the original F-Secure 26.4 installer for macOS
Title: Looking for the original F-Secure 26.4 installer for macOS Hello everyone, I am looking for the original F-Secure installer for Mac, version 26.4, preferably build 68505, as a .pkg or .mpkg file. I need this version for a Mac running macOS 12 Monterey, because newer F-Secure versions are no longer supported on that…
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update trial f-secure
I accidentally purchased a new F-Secure subscription outside my account instead of renewing my existing My F-Secure account.
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Beta expired, error on trying to renew
Can you help?
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memory problem
Subject: Kernel pool memory leak — rtp1.sys/rtp2.sys retain process object references (~250,000 zombie processes, ~2.8 GB kernel pool in 48 h) PRODUCT AND ENVIRONMENT Product: F-Secure 26.6 (updated 2026-07-11) Drivers involved: rtp1.sys and rtp2.sys — "Avira real-time protection filter driver", file version 1.1.2604.8565,…
