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New Router Checker Tool is Here!
We’ve just launched a brand-new Router Checker tool, and it’s live now on F-Secure’s Free Online Tools 🎉 It’s super easy to use – just visit the link below, and in a few clicks, you can check your router’s security status to make sure your network is safe. 🔗 Try the Router Checker now:…
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🚀 Online Scanner 9.0 Now Available!
We’re happy to introduce Online Scanner 9.0, our latest free tool to scan and remove malware from your PC—no installation needed. 🔍 What’s New? Faster & Smarter Scanning Improved engine for better and quicker threat detection. ARM64 Support ⚠️ 32-bit (x86) systems are no longer supported. More Control Over Malware Removal…
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Welcome to Our New Community Homepages
We're thrilled to introduce the new and improved homepages for our Community, English forum, and Finnish forum 🎉 Why the Change? We wanted to enhance your experience by making it smoother, faster, and more user-friendly. With easier navigation and quicker access to important resources, you'll find answers and engage with…
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Standalone ID Protection reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure ID Protection reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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🛡️ Protect Your Money & Data – Tax Scams You Need to Know 💰🚨
With less than a month until the tax filing deadline, scammers are ramping up their efforts to steal money and personal information from unsuspecting taxpayers. Don’t let them trick you! At F-Secure, our threat intelligence experts track emerging scams year-round, and tax season is one of the busiest times for…
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📢 Scam Spotting Challenge
Hello, F-Secure Community Members, In honor of Scam Awareness Month, we’re excited to launch our Scam Spotting Challenge on the community page. This special one-day event will give you the chance to enhance your scam detection skills, share knowledge, and compete for exclusive rewards. [COMPLETED] 🔍1st Scam Spotting…
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🚨 Cyber Help Week is Here 🚨
As part of Scam Awareness Month, we’re starting Cyber Help Week in the F-Secure Community. This week, we’ll focus on how to protect yourself from scams and improve your online security. All content will be posted in this thread, so check back daily for updates. What’s Coming Up: Oct 8: Key articles on how to spot scams and…
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Scam Awareness Month: Introducing Our New Scam Protection Feature!
Imagine this: You’re browsing the web, maybe shopping for a new gadget or reading an article, when suddenly you get an email that looks just like it’s from your bank. Everything seems legit—the logo, the message—but something feels off. This small gut feeling could be the difference between staying safe and falling for an…
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Update: Support Articles Now in the Knowledge Base
Hello, Community Enthusiasts. We’re excited to share that all our Support Articles have been successfully transitioned to our new Knowledge Base, designed to enhance your user experience. 1. Why We Made the Change This change ensures that you have access to the latest news and information, empowering you with the most…
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Standalone Freedome VPN reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure Freedome VPN reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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F-Secure Total beta - FSProtection changes in communication
We are now making changes on the beta community and feedback handling for your benefit. We do not have any more beta.f-secure.com portal after first of August. Feedback wont be requested separately until in form of new survey. Please file bugs by sending email to beta@f-secure.com or posting a comment here at our…
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📣 Introducing Query Suggestion and Preview: Enhancing Your Search Experience!
📢 Announcement: Query Suggestion and Preview in Search Box Hello, wonderful F-Secure Community members! We are thrilled to announce a new enhancement to the F-Secure Community search feature! Starting today, you can enjoy the benefits of query suggestion and preview, making your search experience even more efficient and…
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Community Badges
Dear esteemed members, We’re excited to announce that you can now earn Badges when you participate in the Community and these contributions can reflect on your profile for you and others to see. To view them, simply click on your Avatar in the top right corner, then click on the bigger image of the Avatar. This will lead…
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Get on board. Get recognition. Get on the Leaderboard!
This is to inform you that the Leaderboard widget, a widget that displays top-performing members, has been enabled on the Community. You can view that on the landing page or on either the English and Finnish pages https://community.f-secure.com/ or https://community.f-secure.com/en https://community.f-secure.com/fi The…
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Freedome VPN not working
Hey , I formatted my MAC os computer. I downgraded Monterey from mojave version. While it works fine in the Monterey version, Mojave also stays on this screen and does not improve for hours. I remember making some network settings in the Monterey version, but the program prompted me. I tried many different locations.
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F-Secure Business is now WithSecure™
Introducing WithSecure™ For more than 30 years we’ve worked with partners and customers, shoulder-to-shoulder to take on every threat that the customers have faced. We needed a new brand that reflects the distinct identity of our B2B offering and helps better meet the needs of our customers. The name WithSecure™ puts good…
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Category Following & Notifications
Dear Community members, The Category Following and Notification features allow you to be notified when content you are interested in is posted. Now you can get notified on time so you can respond to posts in a timely manner. Notification Preferences Options Follow: This option will allow you to follow the category without…
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Using the Community Search feature
This post will provide detailed information on how to use the Search feature in the F-Secure Community effectively. You can search for discussions or articles of interest using the Community Search. Where to Search You can find the Community Search in 2 locations: In the hero banner on the Home page And in the header of…
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FS Protection subscription expired
I recently discovered that my subscription has expired and has not automatically renewed. Please assist me in resolving this.
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expired subscription
Hi, I am a fs protection veta user, current version is 25.11 beta 3. It expired this morning and I try to manage it and know subscriptions are controlled by the F-Secure Beta Team. I dont know where to create a bug report, I google some says I should send mails to beta@f -secure.com. Can anyone support here? Thanks,
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Per-App VPN Payload on iPhone using Configurator Profile
Hi, Am I not in the right place for help with this? I would like to set up VPN within F-Secure Total Security on an iPhone SE (2000) and on an iPad 9th generation. They are supervised devices using Apple Configurator. Thus, I need to specify a so called payload in the config file. In the attached PDF, there is the excerpt…
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FS Protection macOS releases (2025)
Beta releases for macOS during 2025 will be posted under this continuous thread.
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I don't think this is a virus
But FS reported a virus， it's a chinese browser https://www.quark.cn/?entry=sem_pinzhuanbdsempckk
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Subscription has expired.
Hi there, FS Protection didn't extend my subscription period before it expires. Could you solve it?
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F Secure failed to update
My valid F secure failed to update. I tried re installing the product, but problem remains.
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Cannot print using network printer while VPN is on
Hello, Often, when VPN is on, I cannot print or scan until I turn off the VPN. I'm running Windows 11, I'm on a home wi-fi network and my printer is also wirelessly connected to that network. When I turn the VPN off, printing starts to work. Knowledgebase article 000003338 says to "set the network as a trusted network".…
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Enable Touch-ID
Whenever Deep Guard or some other part of F-Secure needs my confirmation, it asks for my password without providing me the option to confirm via Touch-ID (which is kinda annoying given I have a long password). Like a year ago I assumed it may just not be there yet as a feature but now I was asking myself, if I just somehow…
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F-Secure SENSE router wifi
F-Secure SENSE router ， Follow the instructions and press the blue button at the bottom, but there is no response ask for help
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Unable to access USA based Amazon website
The latest upgrade is not USA Amazon friendly the site rejects the connection. I get the same result whether using Brave, Edge, or Google. I have tried using Hydra and WireGuard as VPN protocols, with the same results.
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Suojauksen moninaisuus
Ehkä vanhan kertausta mutta kysyn kuitenkin. Onko f-secure laajentamassa suojaustaan esim.crome os/flex ym.erillaisia käyttöympäristöjä jopa Tv:n yhteydessä? Oletteko harkinneet ns.kevyempiä pilvisovelluksia esim.Bitefinder free?
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FS Protection beta subscription
My license is running out , can you renew it?
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FS Protection PC releases
We are trying something new. Instead of creating a new thread for every version, we will keep posting all beta releases for Windows under this thread as a continuous thread.
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Current Subscription
I have a contract with F-secure for 5 different devices, which is valid until 2028, still 800 days.I have changed my phone and would like to upgrade the protection to my current phone. But how do I do that
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Brave vs. F-Secure
Brave: 1.84.135 (Official Build) (64-Bit) / Base: Chromium 142.0.7444.135 F-Secure: Version 25.10 (Total) OS: Win 11Pro 24H2 When I start Brave with device protection enabled, it takes 30 seconds or longer to start up and open the first website. When I disable device protection, the browser starts up in about 1 second and…
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v25.6 (Ziggo Safe Online/OEM) - Sentry_Temp folder consumes 31GB
Is it normal this folder doesn't clean up after X GB? Windows10x64 with F-Secure Endpoint protection. ProgramData\Endpoint Protection SDK\common\sentry_temp == 31GB large. Seems to contain all installers run on this machine after installing the product. Can this folder be put in automatic maintenance and/or limited to X GB…
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Intel® Driver & Support Assistant vs. F-Secure Total
I am using Intel DSA for updating of drivers in my laptop. When I tried to install drivers for Intel graphics ("Intel® Graphics Driver 32.0.101.7080 for 11th-14th Gen Intel® Core™ Processor Graphics") the installation program was blocked by F-Secure: "Program blockerat", with information: I tried to allow this program in…
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Renewing a Total subscription with fewer licenses
I want to change my five-license plan to three licenses. I can’t find any option to adjust the number of licenses anywhere. The quantity selector is disabled on the Subscription page and in the cart after clicking Renew now. Is the only way to renew with fewer licenses by creating a completely new account?
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Split tunneling
Add a true "split tunneling" feature to your VPN product across platforms
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Virus database update outdated
F-secure shows a warning message stating the above, though manual update search does not find any updates. Laptop runs on Win11. Any suggestion what the issue might be?
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Aktivační klíč kam ho zadám
stáhnul jsem si měsíční zkušební verzi F-Secure Internet Security. při nákupu zařízení jsem dostal na 6 měsíců zdarma balíček služeb, chci přejít ze zkušební verze na půlroční zdarma a nevím kam zadám aktivační klíč. děkuji.
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iMazing gets blogged by F-Seure
We did this after asking Gemini F-Secure may block iMazing because it suspects it as a threat, so you should add iMazing to your F-Secure whitelist resolve the issue. If that doesn't work, try temporarily disabling your security software to see if it resolves the problem, and ensure your device, iMazing, and F-Secure are…
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Wachtwoordkluis
Ik heb de browserextensie van Microsoft Edge en Google Chrome met Safe-Online van Ziggo geinstalleerd. Ik wil nu automatisch invullen aanzetten. Ik heb de code op het Klemboord gekopieerd, w[ndowstoets + V gedrukt, maar krijg de Melding bij F- Secure Wachtwoordkluis: Niet gevonden. Het lijkt erop dat U dit wachtwoord niet…
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Where is my internet browser?
Since today my internet browser of f secure is gone. I only have VPN, adjustment/menu and ID protection. The browser icon changed into menu/adjustments logo. I don't get any wiser on the helpdesk page or what so ever. And now I had to download Chrome to use internet. Help please!
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Unlocking Windows/Chrome
Hello, I would like to use F-Secure's password vault instead of the one built into Chrome, but I find it complicated to unlock. Let me explain: I have created a secure password, but having to retype it every time is quite tedious. At work, our password vault could be unlocked until the computer was shut down, and as a…
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VPN's new website bypass v25.10
I just wanted to thank the F-Secure developers for creating the ability to add websites exceptions in the VPN. This comes in handy for my banking site, it makes it smoother when logging in without getting any additional prompts to verify it's me :) I was previously turning off the VPN for that site. I will be adding a…
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My dropbox is no longer syncing files,
Im using W11-Pro, i tried to stop F-secure most services but this does not seem to help What do I do?!
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sähköpostitunnus
joku on käyttänyt sähköpostitunnustani mutta eri salasanalla. Pitääkö vaihtaa tunnus?
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Ohjelma ilmoittaa, ettei laitesuojaus toimi !
Olen käynnistänyt koneen kymmeniä kertoja ja asentanut torjuntaohjelman jo kaksi kertaa uudelleen. Lisäksi manuaalinen virustentarkastus ei käynnisty. Käytössä on Windows 11 pro ja uusi Lenovon kone vasta 1 kuukauden ollut käytössä.
