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🛡️ Protect Your Money & Data – Tax Scams You Need to Know 💰🚨
With less than a month until the tax filing deadline, scammers are ramping up their efforts to steal money and personal information from unsuspecting taxpayers. Don’t let them trick you! At F-Secure, our threat intelligence experts track emerging scams year-round, and tax season is one of the busiest times for…
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Standalone ID Protection reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure ID Protection reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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📢 Scam Spotting Challenge
Hello, F-Secure Community Members, In honor of Scam Awareness Month, we’re excited to launch our Scam Spotting Challenge on the community page. This special one-day event will give you the chance to enhance your scam detection skills, share knowledge, and compete for exclusive rewards. [COMPLETED] 🔍1st Scam Spotting…
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🚨 Cyber Help Week is Here 🚨
As part of Scam Awareness Month, we’re starting Cyber Help Week in the F-Secure Community. This week, we’ll focus on how to protect yourself from scams and improve your online security. All content will be posted in this thread, so check back daily for updates. What’s Coming Up: Oct 8: Key articles on how to spot scams and…
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Scam Awareness Month: Introducing Our New Scam Protection Feature!
Imagine this: You’re browsing the web, maybe shopping for a new gadget or reading an article, when suddenly you get an email that looks just like it’s from your bank. Everything seems legit—the logo, the message—but something feels off. This small gut feeling could be the difference between staying safe and falling for an…
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Welcome to Our New Community Homepages
We're thrilled to introduce the new and improved homepages for our Community, English forum, and Finnish forum 🎉 Why the Change? We wanted to enhance your experience by making it smoother, faster, and more user-friendly. With easier navigation and quicker access to important resources, you'll find answers and engage with…
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Update: Support Articles Now in the Knowledge Base
Hello, Community Enthusiasts. We’re excited to share that all our Support Articles have been successfully transitioned to our new Knowledge Base, designed to enhance your user experience. 1. Why We Made the Change This change ensures that you have access to the latest news and information, empowering you with the most…
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Standalone Freedome VPN reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure Freedome VPN reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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F-Secure Total beta - FSProtection changes in communication
We are now making changes on the beta community and feedback handling for your benefit. We do not have any more beta.f-secure.com portal after first of August. Feedback wont be requested separately until in form of new survey. Please file bugs by sending email to beta@f-secure.com or posting a comment here at our…
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📣 Introducing Query Suggestion and Preview: Enhancing Your Search Experience!
📢 Announcement: Query Suggestion and Preview in Search Box Hello, wonderful F-Secure Community members! We are thrilled to announce a new enhancement to the F-Secure Community search feature! Starting today, you can enjoy the benefits of query suggestion and preview, making your search experience even more efficient and…
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Community Badges
Dear esteemed members, We’re excited to announce that you can now earn Badges when you participate in the Community and these contributions can reflect on your profile for you and others to see. To view them, simply click on your Avatar in the top right corner, then click on the bigger image of the Avatar. This will lead…
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Get on board. Get recognition. Get on the Leaderboard!
This is to inform you that the Leaderboard widget, a widget that displays top-performing members, has been enabled on the Community. You can view that on the landing page or on either the English and Finnish pages https://community.f-secure.com/ or https://community.f-secure.com/en https://community.f-secure.com/fi The…
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Freedome VPN not working
Hey , I formatted my MAC os computer. I downgraded Monterey from mojave version. While it works fine in the Monterey version, Mojave also stays on this screen and does not improve for hours. I remember making some network settings in the Monterey version, but the program prompted me. I tried many different locations.
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F-Secure Business is now WithSecure™
Introducing WithSecure™ For more than 30 years we’ve worked with partners and customers, shoulder-to-shoulder to take on every threat that the customers have faced. We needed a new brand that reflects the distinct identity of our B2B offering and helps better meet the needs of our customers. The name WithSecure™ puts good…
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Category Following & Notifications
Dear Community members, The Category Following and Notification features allow you to be notified when content you are interested in is posted. Now you can get notified on time so you can respond to posts in a timely manner. Notification Preferences Options Follow: This option will allow you to follow the category without…
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Using the Community Search feature
This post will provide detailed information on how to use the Search feature in the F-Secure Community effectively. You can search for discussions or articles of interest using the Community Search. Where to Search You can find the Community Search in 2 locations: In the hero banner on the Home page And in the header of…
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Current update of F-Secure causes problems with udp communication
Hi, i use a VR Headset Meta Quest Pro with steam as PCVR, with streamer steamlink, trying to play VRChat with Face- and Eyetracking via VRCFT software. Communication between the affected modules runs between udp-port 9015/9016 and 9000/9001. But with an update of F-Secure about one or two weeks ago, FT/ET no longer works…
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Endpoint Protection Service
I have a process using most of my cpu called Endpoint Security Service It resides inside the F-secure folder I cannot stop it or delete the .exe file. Its icon is a red basdge outline (so not a usual F-secure icon) Id it really part of F-secure, or have I been infected? If part of F-secure how can I stop it using all of my…
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25.2 Reputionicon in Safari only when user is logedin at fsecure?
After the FescureUpdate to 25.2 (64477) MBA maxOS 14.4.7 the reputation icon in Safari shows only at the users who is logged in in fscure, but not at the other users. Problem is the same after new install of Fsecure.
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Network Problems with Version 25.3
We have Network troubles with two of our F-Secure Installations after they update to 25.3 The first blocks an Fingerprint Sensor operating over network The second blocks the communication between a Software running on multiple PCs It worked before the Update, and not even disabling every setting in the F-Secure App makes…
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Problem with update Device Protection
The device protection update has been hanging around for a few days. I have reinstalled the f secure program and there is still this problem. In windows settings the f secure program is not detected, only windows defender. Manual scanning with the program is also not possible, it appears that the engine update is in…
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Support for Linux
Hi! Could we get a F-Secure version for Linux systems since the use of Linux systems is rising and Windows systems are dropping at the moment. Taking account the current trajectory of increased support for compatability and better performance with applications and games on Linux systems it would be a chance of entering…
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F-secure does not support Windows 10 LTSC version 1809
I think F-secure should support Windows 10 LTSC version 1809, because many companies use it, and it has an end-of-life date in 2029. But now we have to use another antivirus program.
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F-secure should support Windows 10 LTSC version 1809
I think F-secure should support Windows 10 LTSC version 1809, because many companies use it, and it has an end-of-life date in 2029. But now we have to use another antivirus program.
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Mullvad Browser blocked by v25.2
Hello, I've tried submitting the file twice and adding the information that could be helpful, but it never finishes uploading to F-Secure. Previously Mullvad Browser would run with F-Secure versions 19. at least as far as I remember. Now it is being quarantined by F-Secure as Drop.Win64.MemMapSelf.9214 When I checked the…
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Instagram account hacked.
My Instagram account was hacked yesterday. Some person changed my e-mail for his own. Maybe it's a mistake when you open Facebook Reels that lead to Instagram. I surf confident for having F-secure. Is there any form of protection against this ?I send the mail I received from Instagram warning me of the fact.
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refund
I want to request a refund
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Why has FS Total VPN such a poor performance ?
I have a full fiber connection from ISP to home (distance 2 km), my rig is cabled to the ISP modem, tested withOokla speed test: no VPN 960/580 Cyberghost VPN 540/460 Eset security VPN same speeds FS total VPN 340/380 Location France, VPN servers in Paris I am very disappointed with FS cataplut hydra based protocol: I need…
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FS Protection macOS releases (2025)
Beta releases for macOS during 2025 will be posted under this continuous thread.
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F-Secure keeps downloading the same update over and over again
My F-Secure has downloaded the same "Device Protection 1.0.2502.5119" update for a few weeks now. If I try to check for new updates, it always just downloads the same update. Why?
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F-Secure blocks internet
This discussion was created from comments split from: F-Secure blocks internet on WiFi network switch macOS Sonoma.
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Es erscheint immer wieder die Meldung das ein Neustart erforderlich ist
Seit Montag 24.04.25 erschein immer wieder kurz nach dem Start die Meldung "Bei F-Secure ist ein Fehler aufgetreten, und es ist ein Neustart erforderlich, damit der Schutz funktioniert." Keine weiteren Angeben. Die meldung erschein nach jedem Neustart erneut. Ich habe bereits F-Secure deinstalliert und über "MyF-Secure"…
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How do I report a bug in F-Secure beta 25.3?
T Today, during the automatic update, the machine displayed a blue screen, and when restarting the antivirus, it is malfunctioning.
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Only IKEv2 protocol is working for F-Secure VPN
I have Windows 11 (v. 24H2) and F-Secure Total version 25.2. and noticed an issue when activating VPN after a while, that only IKEv2 protocol is working and able to make working connection. If i try to select OpenVPN or OpenVPN (TCP), connection attempt just jams forever to point where it displays "Connecting…" and all…
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Utdaterte virusdefinisjoner
F-Secret har blokkert i-nett pga utdaterte virusdefinisjoner. Hva gjør jeg?
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FS Protection PC releases
We are trying something new. Instead of creating a new thread for every version, we will keep posting all beta releases for Windows under this thread as a continuous thread.
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Fsecure Banking Protection no longer working on any browser
Hi, Recent update forced repeated restarts of my PC due to errors on starting by fsecure. Now Banking protection no longer seems to be active regardless of which browser I use. Please supply a fix for this.
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First page takes ages to load on Firefox
I have Total installed and recently experience the following behavior: As I open Firefox, the first page or pages I try to browse take a long time to load (14 seconds +) but after that browsing works pretty much as usual. The problem is resolved by disabling the F-secure browsing protection add-on (currently in version…
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Full scan stuck at 99% v25.2 (6.0.1641.0)
Hello, I'm having an issue with the Full scan pausing at 11% then getting stuck at 99%. I previously contacted support who asked me to uninstall and reinstall F-Secure Total (and if needed use the uninstall tool). It had worked on one PC, but now that I've installed Internet Security (I have two licenses) on another…
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About v25.2 issuses?
1.After DeepGuard was removed from the program revision, the use of scanning and targeting reports is too simple From version 19.8 to version 25.2, the system has been greatly simplified, but there are too many scanning reports, which makes people feel uneasy, especially the "unscanned items" results cannot be seen 2.Is…
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Battery drain issue
F-secure Total still starts draining the battery once a month. (50-90%) Uninstall and reinstall used to help, but not anymore, straight back to 44%… This has been going on for months now. iPhone12 pro
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iPhone app drains the battery
Hi, After the recent update of the F-secure app, the power consumption on my iphone has increased substancially. Yesterday alone the app was taking 95% of the battery. Something wrong with the new app version?
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It says my Server Cloud is Disconnected, how do I reconnect it?
My subscription is valid, but says I am not protected. Everytime I click to Update it shows failed and the Server Cloud is Disconnected. I cannot find in the help section how to reconnect the Server Cloud. Can someone kindly tell me what I need to do? Thank you.
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Will FS buy Avira?
Hello, I am an Avira lover from China,since F-Secure using Avira engine,I started to use fs in my VM,i found the usability of FS is much better than Avira,i want to ask: because Gen used avast to completly change norton and avg,will fs buy Avira to make Avira survive?i may use FS instead of Avira,FS's UI and usability is…
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F-Secure Total: Full manual scan freezes at 11% and not progressing
F-Secure Total Version 19.8, Windows 11 Pro 24H2, Fujitsu Lifebook E449, RAM 16,0 GB Full manual scan gets stuck at 11% 304,524 files of ca. 400,000. SSD drive C:\ 80 GB free Last scanned folder c:\ProgramData\Package Cache{10725A82-69E2-521A-2E4F-94312A28AA90}v10.1.25398.1\installers. No process is locking the folder.…
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Issues with the password vault storing duplicates, not updating password histories correctly, etc.
I suspect there might be some synchronization issues behind all of these, but I don't know and it's hard to try and figure out as a user. For background, I've been generally very happy with F-Secure, I was using the old password manager (Key?) since at least 2022 and now have Total. Currently it's installed on 2 Android…
