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Standalone ID Protection reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure ID Protection reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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🚨 Cyber Help Week is Here 🚨
As part of Scam Awareness Month, we’re starting Cyber Help Week in the F-Secure Community. This week, we’ll focus on how to protect yourself from scams and improve your online security. All content will be posted in this thread, so check back daily for updates. What’s Coming Up: Oct 8: Key articles on how to spot scams and…
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Scam Awareness Month: Introducing Our New Scam Protection Feature!
Imagine this: You’re browsing the web, maybe shopping for a new gadget or reading an article, when suddenly you get an email that looks just like it’s from your bank. Everything seems legit—the logo, the message—but something feels off. This small gut feeling could be the difference between staying safe and falling for an…
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Welcome to Our New Community Homepages
We're thrilled to introduce the new and improved homepages for our Community, English forum, and Finnish forum 🎉 Why the Change? We wanted to enhance your experience by making it smoother, faster, and more user-friendly. With easier navigation and quicker access to important resources, you'll find answers and engage with…
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Update: Support Articles Now in the Knowledge Base
Hello, Community Enthusiasts. We’re excited to share that all our Support Articles have been successfully transitioned to our new Knowledge Base, designed to enhance your user experience. 1. Why We Made the Change This change ensures that you have access to the latest news and information, empowering you with the most…
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Standalone Freedome VPN reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure Freedome VPN reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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F-Secure Total beta - FSProtection changes in communication
We are now making changes on the beta community and feedback handling for your benefit. We do not have any more beta.f-secure.com portal after first of August. Feedback wont be requested separately until in form of new survey. Please file bugs by sending email to beta@f-secure.com or posting a comment here at our…
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Legacy F-Secure Internet Security & Anti-Virus reaching End of Life
Hello F-Secure users, We are sad to announce that the legacy F-Secure Internet Security (which was available on Windows only and activated via subscription code) and Anti-Virus is reaching their end of life. What does this means? These products will no longer receive any updates after Dec 1st, 2023. We know this may be…
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📣 Introducing Query Suggestion and Preview: Enhancing Your Search Experience!
📢 Announcement: Query Suggestion and Preview in Search Box Hello, wonderful F-Secure Community members! We are thrilled to announce a new enhancement to the F-Secure Community search feature! Starting today, you can enjoy the benefits of query suggestion and preview, making your search experience even more efficient and…
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Community Badges
Dear esteemed members, We’re excited to announce that you can now earn Badges when you participate in the Community and these contributions can reflect on your profile for you and others to see. To view them, simply click on your Avatar in the top right corner, then click on the bigger image of the Avatar. This will lead…
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Get on board. Get recognition. Get on the Leaderboard!
This is to inform you that the Leaderboard widget, a widget that displays top-performing members, has been enabled on the Community. You can view that on the landing page or on either the English and Finnish pages https://community.f-secure.com/ or https://community.f-secure.com/en https://community.f-secure.com/fi The…
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Freedome VPN not working
Hey , I formatted my MAC os computer. I downgraded Monterey from mojave version. While it works fine in the Monterey version, Mojave also stays on this screen and does not improve for hours. I remember making some network settings in the Monterey version, but the program prompted me. I tried many different locations.
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F-Secure Business is now WithSecure™
Introducing WithSecure™ For more than 30 years we’ve worked with partners and customers, shoulder-to-shoulder to take on every threat that the customers have faced. We needed a new brand that reflects the distinct identity of our B2B offering and helps better meet the needs of our customers. The name WithSecure™ puts good…
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Category Following & Notifications
Dear Community members, The Category Following and Notification features allow you to be notified when content you are interested in is posted. Now you can get notified on time so you can respond to posts in a timely manner. Notification Preferences Options Follow: This option will allow you to follow the category without…
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Using the Community Search feature
This post will provide detailed information on how to use the Search feature in the F-Secure Community effectively. You can search for discussions or articles of interest using the Community Search. Where to Search You can find the Community Search in 2 locations: In the hero banner on the Home page And in the header of…
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Feature Request: User Consent Before Activating Banking Protection - HUMAN CONTROL
Dear F-Secure Team, I recently encountered a critical issue with the Banking Protection feature that I believe requires immediate attention. While attempting to pay my hospital bill, the Banking Protection activated automatically, interrupting the payment process without any prior warning or consent. This behavior left me…
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F-Secure Total: Full manual scan freezes at 11% and not progressing
F-Secure Total Version 19.8, Windows 11 Pro 24H2, Fujitsu Lifebook E449, RAM 16,0 GB Full manual scan gets stuck at 11% 304,524 files of ca. 400,000. SSD drive C:\ 80 GB free Last scanned folder c:\ProgramData\Package Cache{10725A82-69E2-521A-2E4F-94312A28AA90}v10.1.25398.1\installers. No process is locking the folder.…
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password safe synchronzation code generation fails on Windows 11 laptop
When trying to generate a synchronization code for synchronizing the password safe from Windows11 to my new Android mobile phone I reveive the following error message on the laptop after invoking "Connect Devices": Obtaining a synchronization code failed, try again later" Please not the menu items and message is translated…
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DeepGuard keeps closing my files, how do I stop it?
So I'm trying to mod a game and I've downloaded a file from a trusted website but when I open it deep-guard keeps closing it. I tried looking under the section with blocked websites and such but the file isn't anywhere to be found. Deep-guard is a useful feature but I would like to open this file. Is there a way to allow…
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VPN too laggy/slow to use
VPN has been extremely slow for the past days. I have to load most pages at least twice before the website loads at all, videos are impossible to watch. I can basically only use internet when I turn VPN off. Is there anything I can do?
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How can I access the Secure Browsing by F-Secure beta extension ?
I'm subscribed to and using the Beta version of F-secure for Mac OS X. I'd like to install the Safari - Secure Browsing by F-Secure - extension. When I try to install it, it starts TestFlight, and I get the message "This beta isn't accepting any new testers right now.". Is there a direct URL to use ?
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Still no Capricorn-updates...
And the updater works - there came only a Hydra-update. Why so long waiting for Capricorn?
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STILL ABSOLUTELY No Capricorh-uptades?????????????
What's happening?
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VPN nicht mehr richtig nutzbar
Guten Tag, leider ist das VPN in FS Total nicht mehr wirklich nutzbar, da es bis zu zehn Sec. dauert bis man eine ganz normale Internetseite nach dem Klick anschauen kann. Ich habe alle Protokollmöglichkeiten ausprobiert - das Problem bleibt. Dies betrifft auch alle anderen Geräte sowohl Notebooks als auch Smartphones.…
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No Capricorn-updates for now 3 days... End Of Life???
that's a LOOOOONNNG time. Do something, please! Or is it the End Of Life for F-secure, and I need to find another antivrrus program?
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My iPhone will not connect to a mobile network abroad
is F Secure blocking my phone from automatically connecting to a mobile network abroad even if I turn the VPN off????
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Again, no Capricorn-updates! Christmas-holidays is over - Back to the office!!
And start updating…
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F-Secure did not inform me that I wasn't protected...
I have a 2012 Mac Pro that seems unable to update beyond the Catalina (OS 10.15.7). My subscription renewal was due on 4/12/2024, so as usual I renewed early to protect myself and the other two family licensees. Their newer computers automatically updated, but mine continued to show the 'Subscription Expired' details (red…
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I cannot connect to the internet using Firefox while the F-Secure VPN - TLS 1.3 hybridized Kyber
Lieber Support, die Probleme bezüglich "" bestehen noch immer ! Es ist nicht mehr möglich mit eingeschaltenem Freedom-VPN zu Arbeiten eben auch bei "security.tls.enable_kyber=flase" . Die Verzögerungen sind nicht mehr hinnehbar :-(( Ich verstehe nicht Ihre Ignoranz, hier seit Wochen keine Lösung erarbeitet zu haben !? MfG
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iphone 16 - VPN compatible with CarPlay/Airplay?
I have a new iPhone 16. On this device, CarPlay/AirPlay only works if I disable the f-secure VPN. However, on my old iPhone 12, f-secure VPN and CarPlay/AirPlay are compatible. Is this a f-secure bug, or do settings need to be adjusted?
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Device performance slows down during updates and update checks
Hello, I noticed a few topics from the last 1-2 years on this forum by people asking why their computers are lagging or slowing down while updates are being handled in F-Secure. None of these threads have been answered by a Moderator, Community Manager or anyone from F-Secure. At the same time, the threads are closed, even…
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Number of tracking capsules blocked has not changed for the past few weeks
I’ve noticed that the number of tracking capsules blocked has been stuck at 15,528 for the past few weeks. Is this a potential issue that could affect functionality, or is it purely a cosmetic glitch? M
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iPhone app drains the battery
Hi, After the recent update of the F-secure app, the power consumption on my iphone has increased substancially. Yesterday alone the app was taking 95% of the battery. Something wrong with the new app version?
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Antivirus database not updating - what's wrong?
Hello, I'm not exactly a computer-savvy and rely on people knowing better than myself. I have a valid F-Secure Total subscription and the program gives an alert about every hour, that I need to update. But when I click the link, the update is failing. I have no idea what I'm doing wrong. Any ideas?
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Mubble
Mubble app no internet connection bta RHA Internet connection chalu hone bavjud
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Will F-Secure have AviraCore's Firewall？
F-Secure has now switched from its own technology to Avira's scanning and behavioral analysis. I see the file “firewall.tools.exe” in the folder of the F-Secure software. Will F-Secure have AviraCore's Firewall?
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Possible dnsleak/android
Device= Android: 15 (Pixel 6a) F-Secure: 24.11.9132029,VPN-gw= Ficolo/Espoo dnsleak.com: Suspection of DNs-leak with VPN on(client)=ipv6,DNS-server=ISP=DNS-server Should i be worrying of my privacy in any way? Edit: PII removed
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F-Secure VPN will not connect, iOS 17.5, F Secure app v23.0.301700
Hello - longtime Freedome user, per direction I have uninstalled Freedome on my iphone (15 pro) and have installed the new F Secure app. My subscription shows as valid until September 2024, which is correct. The VPN does not connect. I was having connection issues with iOS 17.4 however they seemed intermittent. When it was…
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F-Secure Total ja akun kulutus
Hei, kuluttaako F-securen suoja yhtä hirmusti puhelimen akkua, vaikka VPN ei olisikaan käytössä? Ostin näet 4 vuoden Total-lisenssin kun oli hyvä tarjous, mutta en ole lunastanut sitä vielä, kun onneksi ilmaisena kokeilukuukautena sain tietää, ettei iOS:ssa ja MacOS:ssa voi käyttää VPN:ää lainkaan. Mietin nyt, että…
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Merging Account with https://personal.f-secure.com/devices
Started out as Lookout customer and was migrated to F-Secure. I tried to create an account via F-Secure my account but it does not show my Lookout account subscription. Only way to view that subscription personal F-Secure website. Is there a way to subscrip to F-Secure Total. Will there be a discount for existing Lookout…
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Anyone know where the download link is for the VPN app?
I have been searching everywhere on this site (and in my account page) I cannot find a download link for the windows application anywhere. Why would it be made so hard to find? I cannot get my VPN to work, this happens periodically - I connect, it says connected but no internet traffic flows. I try different protocols, VPN…
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Huawei Media Pad M5 tabletti
Mikähän on syynä, ettei Googlen kauppa anna asentaa Totalia kyseiseen tablettiin. Onhan tuolla jo vähän ikää, mutta tarpeeseen tulisi.
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Reititin vanhenee - ounou! Router outdates - omg!
machine translation below - I was lazy. tietoturvariskien kasvamisen ymmärrän, mutta liittymämyyjien mielestä useamman vuoden vanha reititin myös hidastelee! Huolimatta, että uudessa näyttää olevan ihan samat nopeusspeksit maallikon mielestä. Samalla tämä uusi reititin kuulemma palvelee vaikka kuinka pitkään eteenpäin.…
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F-secure protection randomly stopping on Android
I'm told that "Chrome protection could not connect to accessibility services. Please try switching the service off and on again." Sometimes it is off, sometimes it isn't but doing an off/on starts protection again, until it stops the next time. Also, the F-secure accessibility shortcut button is dimmed out.
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My home network. The WLAN connection is recognised as not secure.
iOS 18.2 installed. Restarted router. Restarted IPhone. Always the announcement the WLAN connection is not secure. This issue finished during the day. Hope it will be fixed now
