how do I shut off f secure from spectrum

cyborhog

how do I shut off f secure from spectrum. Its not letting me on a known trusted site.

Ukko

Hello,

Depends on set of features in your F-Secure solution (branded by Spectrum), you can:

-> locally allow 'known trusted website' (for example, Windows platform).

How to-do: Allowing blocked websites manually | Total | Latest | F-Secure User Guides

OR: Allowing automatically blocked websites | Total | Latest | F-Secure User Guides

-> to report this website as false-positive and so to request re-rate it as 'safe':

How to-do: Reporting an incorrect website rating | Total | Latest | F-Secure User Guides

OR in case of mobile device: Submit a sample | F‑Secure (f-secure.com) directly

-> you can try to check if "Ad blocker"-feature is related to inability of using website and disable it if needed:

How to-do: Blocking advertisements on websites | Total | Latest | F-Secure User Guides

-> temporarily disable F-Secure solution (it is possible entirely or per module/feature):

available in Settings for each option/module.

Or all security features at once: Turning off all security features | Total | Latest | F-Secure User Guides

However, can you provide a bit more information about your situation:

On which platform? Mobile or desktop? iOS/Android or macOS/Windows?

Why/how it is visible that F-Secure's part not letting you on a known trusted website? Is there any blockpage? Or what is output of this 'blocking'?

Additionally, if there is a visible blockpage - can you see anything like 'Allow this website' right on that page?

Thanks!