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Expiry Date
Why is the expiry date on my F Secure Total software different (less) then the expiry date within 'My Account' (The date in 'My Account' is correct.?
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建議密碼保存庫可以增加記憶項目
感謝芬安全支持軟體使用， 剛好最近使用金融網路銀行等網站登入，發現密碼保存庫無法符合網站登入超過帳號及密碼以外的項目量， 導致使用者代碼欄變成密碼、密碼欄變成空白等狀況， 目前只能配合芬安全軟體開啟保存庫編輯在附註其他需要查看的資料。 另外自己也將芬安全帳戶作雙重驗證保障帳密安全。 看著各金融網路銀行的登入安全機制至少都有3項輸入欄位及驗證碼的趨勢， 期待芬安全能儘速升級提供更多欄位、開放式的協助記憶資料。 就會更愛芬安全喔~
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re-install F-Secure after windows crash
I had a windows crash on my main machine that wiped out all programs, including F-Secure. I have 3 licenses, and installed F-Secure on 3 machines, one of them the machine that crashed. Now I need to reinstall F-Secure on that machine, but I technically have no more licenses, so I do not know how to proceed. Thanks, Michael
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can not download files
Hi, I have installed Sonoma beta to my iMac. Tried to install f secure files but didn't work,
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📢 Important Announcement Regarding TunnelCrack VPN Leak
Hello our valued Community members, We hope you're all doing great and staying safe online. We've got an important update to share with you today that falls under the serious category. Your security is our top concern, and we want to keep you informed about the TunnelCrack VPN Leak. We are pleased to share that our…
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Stänga av?
Hur stänger jag av f-secure VPN? Om jag inte får svar NU kommer jag att avinstallera f-secure och byta till något annat. Även om jag betalat för 2 år.
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VPN - iPhone 14 - Sonos
I just updated my iPhone X to iPhone 14. I have used F-Secure's products more than two years and VPN has worked just fine with Sonons. After I got my new phone VPN blocks the connection to the Sonos. Their solution for the problem is to enable VPN. Is that so? Is there anything else to do? I would like to have my VPN on…
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Blue moving line next toF-logo on top of screen
To the right of the F-logo in the top of the screen of my MacBook is a vertical blue line going up and down all the time. What is it for and how do I have to deal with it? Thanks for a suggestion, Kind regards Johan Hahn
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Page reply too late
Normally I can acces pages with F-Secure Freedome active without any problems. However it frequently happens, that I get a reply from the outgoing server, that the page I try to access reply too late. If I then deactivate F-Secure Freedome, I can access the page without problems. Sometimes the same page can be accessed…
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how move a device from owner profile to diff profile
On TOTAL, how do I move a device from the master profile to a different profile on my account?
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Windows 10 backup procedure triggers a quarantine action by F-Secure Total
I have a scheduled backup running in Windows 10 Pro, v. 22H2, build 19045.3324 once a week. Lately, whenever the backup process starts to run, I get a message from F-Secure Total stating that a file has been put into quarantine. The path is always the same, the reason is always the same, but the filename differs (it is…
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Unable to create 'My F-Secure' account
Hi, There's no button for me to click on order to create a "my f secure" account so I'm unable to use the license I bought. I did create one on the site but I keep getting popups telling me that I have to go to the initial mail sent to me and click on the button. But where's the button?? I'd appreciate some help as to what…
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Can I request specific content on PikaShow
PikaShow is a third-party app that provides access to copyrighted content without proper authorization, which is illegal in many countries and violates the terms of service of legitimate content providers. Engaging in such activities can lead to legal consequences. If you're interested in watching movies or TV shows, I…
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Bug of password manager in F-Secure Total on macOS
Hi, I am a F-Secure Total user and recently used the password manager on macOS. I install the password manager plugin in Edge Browser. When I open the F-Secure Window and use my browser, the plugin works fine (the icon has color). But, if I close F-Secure Window (running in the background), the plugin will show the…
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How to add more devices middle of the contract?
Hi, I would like to ask you about adding two more devices. I have F-Secure SAFE (or F-Secure internet-security ) for 3- devices and I’d like to add two more devices, so I’d like to change my contract for 5-devices. I made current contact last December for 1 year, is it possible to change the plan during the year or should…
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Hi
I connect to the mobile internet through several servers through freedome vpn, but I can't connect to any server through the adsl service which is connected to wifi, is there a solution?
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F-secure GUI not opening
F-secure GUI on my win 11 enterprise does not open. What to do?
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Turn off incessant (every 20 seconds!) popup for subscription renewal
I know you want to warn us that our subscription is about to expire, but why do you believe it necessary to have such an annoying, incessant reminder..every 20 SECONDS...seriously??? that level of badgering is making me think about buying another provider's services. We don't like being hassled into purchasing.... we buy…
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Icon problem
The F-Secure icon keeps disappearing from my mobile phone screen. I'm concerned that during these times I'm not protected.
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Is Privacy VPN active??
Now that F-Secure Total includes Privacy VPN, I have deleted FreeDome on my Mac. It is a very good improvement that this functionality is now directly in F-Secure Total. As well as the fact that it runs native on M1/M2. However, It is a shame that there is no indicator in the menu bar, or the dock, that it is switched on…
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my computer died
how do i remove protection from that pc, i have removed the hard drive, but it takes up one of my 3 activations should i need another.
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Dotaz na obnovení licence
Zdravím, mám aktivační kupón na produkt F-Secure Safe a aktrivační klíč mi to hlásí jako neplatný, pomůže mi někdo. Děkuji za odpověď.
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Lost 2 FA codes to my beta account
Hi, I have aa beta account and i only know my email and password, i lost my 2fa codes. Can you please help me to regain acess please? Kind regards, FilipeR
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wireguard + mikrotik
Hi I suggest providing support for modern VPN protocols such as wireguard and support for config available on Mikrotik routers. When can I expect that kind of upgrade?
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Spectrum F-Secure starts FULL Screen?
How do I change it to start minimized?
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Czech vpn server
Hello, it is impossible to connect to the Czech vpn server, it connects to Austria, thank you for the answer
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VPN recognized by certain streaming services
Hi, I wanted to inform that the Fsecure VPN Finland server is now recognized by a certain service I have been using earlier. Another VPN provider I have access works though. Hence, I was wondering if you can do something about the issue?
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Capricorn-updates??
Yesterday, only one Capricorn-update, and today no Capricorn-updates the updater IS working, because there's coming updates for Virgo, DeepGuard, and all the other - but almost nothing for Capricorn - again........ Think, I have placed it wrongly... Can someone mobe it to F-Secure Total?
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Is Windows 10 enterprise os supported by f secure?
I have recently installed Windows 10 enterprise 2019 ltsc version but keep getting a notification that it is not recognized when attempting to download the F Secure internet security. I have fully updated the OS on windows update but still cannot download successfully. Does F Secure not support Windows Enterprise OS?
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Installation Mac OSx 10.15.7 not working
Good morning, I've just tried to install the TOTAL package from f-secure on my Macbook Pro (running on Catalina 10.15.7). I was able to download the package but the installation freezes from the beginning, I can't even start the process after opening the package. I've tried again with Gatekeeper safety setting set on "any"…
