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F-Secure app (version 19.1) on Windows 10, can't log in
I have the F-Secure app installed on my laptop running Windows 10. I haven't used the computer for a few weeks, and today I found I'd suddenly been logged out of the app and can't log back in. I keep getting the error message: "Sorry! Could not connect. This could be due to our servers being busy or our awesome technicians…
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Question about the router checker.
Whenever I click on the router checker it says it’s doing a “refresh” it’s been doing this “refresh” all day. How long until I can use this tool again?
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Axxxxx Review
Axxxxx, Just joined. F-Secure is an effective anti-malware program with better web protections and it has some good additional features. The malware scanner has near-perfect malware detection rates, and the web protection perfectly blocks online threats like phishing sites. Edit: PII removed
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F-secure Chrome extension
Hi . Im having trouble activating the Secure browsing and online banking extension in chrome. I get this error _ The package is invalid. Details Catalog file is missing for local NB - I get the same error when trying to install the extension in Edge also. Now im just using Chrome on a fresh install of windows 11 Pro Have…
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F-Secure Total- Remote Desktop IP Address
Hello, I have a technical query regarding the f-secure Total service. I am using the service on my laptop and I am able to change locations on the VPN without issue. What I want to understand is when I am using a Remote Desktop service from Microsoft. I know that F-Secure Total will change my IP address on my browser…
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Add Steam.exe on VPN bypass caused BSOD
This discussion was created from comments split from: Freedome + Steam Application Bypass Causes BSOD.
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After the update, right-click and scan is missing.
withsecure hydra engine and capricon engine After the update, right-click and scan is missing. How do I reset the right-click scan function?
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Manage the devices using VPN Freedome
Dear all, I have the SAFE subscription with 5 devices. Since a few weeks, when I log in to my F-secure (https://my.f-secure.com/portal/welcome), I can manage the devices for F-Secure (the antivirus) but not for the VPN. In the menu, I read only F-Secure and ID-Monitoring. Before, there was also a menu for VPN. How I remove…
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Google Lead Services verhindert Webseitenaufruf auf Google suchen
Hallo, seit ein paar Tagen verhindert der Browserschutz von F-Secure das Öffnen von Suchergebnissen mit Google suchen. Hier Vorzugweise die erste Bilderreihe. Nach ausschalten von Browserschutz F-Secure Ist das Problem nicht mehr vorhanden. Dieses Problem besteht bei den Browsern Chrom, Firefox sowie Microsoft Edge, Also…
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Poor threat protection to poor support options
I mean, I thought you would still be using proper support ticketing by emails and here we are enclosing to 'Community' stupidity. No wonder we don't get nothing out of this. Also, who uses protection without option to scan folder or right click to scan. I don't see it, it's pretty useless protection if you ask me, This is…
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Uninstall F-Secure Anti-Virus
This discussion was created from comments split from: total uninstall of F-Secure Anti-Virus protection.
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Cannot activate F-Secure FREEDOME
Dear Sir or Madam, we have purchased numerous licenses for F-Secure FREEDOME on stock in 2021. These licenses have not been redeemed so far. Unfortunately, we have to note that not a single one of the purchased licenses can now be used. Our reseller states that the term of the license only starts on the date of activation.…
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Firewall?
😶Please add firewall in F-Secure Safe you provide the best protection but to block heavy instrutions,Online Threats and other You need to provide users a Robust Firewall like your Robust Protection Or else users will get attracted to other AV progams giving good protection with firewall.So please develop a Robust Firewall…
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F-Secure banking protection issue
In the morning of 05th September 2023 F-Secure Banking protection was working perfectly, later that day it just stopped working. When I just do a search on google in either Firefox or chrome, I just get a grey question mark instead of the green tick (for all sites). When I go to my bank, the banking protection border fails…
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Message constant
Depuis quelques jours, j'ai constamment un message de F-Sécure qui m'écrit: La protection antivirus a bloqué un fichier dangereux. Pour le supprimer, redémarrez votre ordinateur. Je l'ai redémarré plusieurs fois, mais le message revient toujours. Le fichier en question serait: PotentiallyUnwanted :W32/App.6ef8310627!Online…
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Completely remove F-Secure app
This discussion was created from comments split from: total uninstall of F-Secure Anti-Virus protection.
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Notification for blocked websites
Hi, a few days ago I had massive technical problems with the web GUI of an internal server. Today I discovered by chance that F-Secure has blocked this page and caused my problems. F-Secure should definitely send a pop-up notification when it blocks a site, or a script, so that people even think that F-Secure is the…
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Can i unlock my device?
My nokia e5 phone is locked. Please help me to unlock my device. i forget my password
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vpn not connecting manually at all? only when its started with windows?
when i try to start vpn on my total security it just disconnects me from internet and wont connect to internet. only thing what works is having it start with windows. but i dont need vpn full time, and when im watching twitch for example it disconnects and connects every second from chat, making it annoying if i have it on…
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Password managers plugin not working on LibreWolf
Hello! Just started using LibreWolf and downloaded the password manager app to it. Just a little problem i cannot get it to work. Its working properly on MS Edge, Chrome and normal firefox. It always gets error when i try to paste and validate the auth key to the plugin. Any ideas?
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New laptop, installed Freedome app to Windows 11, but cannot insert subscription code
Hello, I have an active Freedome account till August 15, 2024. I got a new laptop and log in to my account, but the system only gives me a trial account. There is no place where I could insert my active subscription code. Can you advice?
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antivirus
I have some problem with the antivirus. I keep getting a message to reboot because there is a problem. I do a virus search and can't find anything. however I still have the message on my computer. I am sending you a screen shot for you to see. tell me how to deal with it. use for ans wering my email…
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FS ID Guardian for PC Releases
Release 5.3.1184 (5.2 beta 1) New features: Edge support, i.e. added Edge browser extension and install button for it in settings UI. Added Edge support to password import. Improvements: When installing browser extension, extension store is opened in corresponding browser. Improved onboarding (registration) UIs by taking…
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Trojan.Phishing deleted but from where i.e. what was the email or web site ?
You tool correctly found and deleted CaseAMZ-97745 virus but your log info does not tell what was the email or web-site where it found the email. How do I know who to block or contact to warn him/her about the viruses ?
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Hard to update FreeDome
TOINEN kerta kun FreeDome päivitys paskaa Please make the update easier; I paid 52EUr or something (mxxxxxxxxxxxx@gmail.com) IF THIS is not clear return my subcrionn; something like 53eur rgsrd Mauri tel:xxxxxxxxxxxx Edit: PII removed
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How to bypass VPN for certain sites?
Hi, I've been using Freedome VPN for a while which is working fine. I need to bypass VPN for certain sites so I add a static route for that specific site to bypass VPN which worked fine until the version 2.43.809. The static route cmd I use: (I use WIFI IP/IF instead of VPN IP in below command) route -p delete…
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VPN
I have big problem to watch tv channels from Sweden. Often it appear on screen : Your hiding behind a VPN client. Shut it of.
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Why is my F-Secure showing Security Cloud Unavailable
Hello. This is showing on my menu bar, with a yellow warning circle. How can I put this right? I am using macOS Ventura 13.4.1 Thanks for any help
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Internet Security install problem
When I try to install Internet Security, I get a table asking me to update Windows. My computer is running Windows 11 with all the latest updates. What can I do about this problem?
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FS Protection 19.2 beta 1 - Security product removal notification - coming every time
Hi, This notification is shown each time I start my Windows 11 laptop, even from hibernation. I always ask to ignore it and not ask again, but it comes back each time. Regards. Julien Fritsch