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New laptop, installed Freedome app to Windows 11, but cannot insert subscription code
Hello, I have an active Freedome account till August 15, 2024. I got a new laptop and log in to my account, but the system only gives me a trial account. There is no place where I could insert my active subscription code. Can you advice?
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antivirus
I have some problem with the antivirus. I keep getting a message to reboot because there is a problem. I do a virus search and can't find anything. however I still have the message on my computer. I am sending you a screen shot for you to see. tell me how to deal with it. use for ans wering my email…
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FS ID Guardian for PC Releases
Release 5.3.1184 (5.2 beta 1) New features: Edge support, i.e. added Edge browser extension and install button for it in settings UI. Added Edge support to password import. Improvements: When installing browser extension, extension store is opened in corresponding browser. Improved onboarding (registration) UIs by taking…
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Trojan.Phishing deleted but from where i.e. what was the email or web site ?
You tool correctly found and deleted CaseAMZ-97745 virus but your log info does not tell what was the email or web-site where it found the email. How do I know who to block or contact to warn him/her about the viruses ?
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Hard to update FreeDome
TOINEN kerta kun FreeDome päivitys paskaa Please make the update easier; I paid 52EUr or something (mxxxxxxxxxxxx@gmail.com) IF THIS is not clear return my subcrionn; something like 53eur rgsrd Mauri tel:xxxxxxxxxxxx Edit: PII removed
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How to bypass VPN for certain sites?
Hi, I've been using Freedome VPN for a while which is working fine. I need to bypass VPN for certain sites so I add a static route for that specific site to bypass VPN which worked fine until the version 2.43.809. The static route cmd I use: (I use WIFI IP/IF instead of VPN IP in below command) route -p delete…
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VPN
I have big problem to watch tv channels from Sweden. Often it appear on screen : Your hiding behind a VPN client. Shut it of.
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Why is my F-Secure showing Security Cloud Unavailable
Hello. This is showing on my menu bar, with a yellow warning circle. How can I put this right? I am using macOS Ventura 13.4.1 Thanks for any help
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Internet Security install problem
When I try to install Internet Security, I get a table asking me to update Windows. My computer is running Windows 11 with all the latest updates. What can I do about this problem?
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FS Protection 19.2 beta 1 - Security product removal notification - coming every time
Hi, This notification is shown each time I start my Windows 11 laptop, even from hibernation. I always ask to ignore it and not ask again, but it comes back each time. Regards. Julien Fritsch
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My F-Secure Freedome VPN subscription wont show
I have a subscription for F-Secure Freedome VPN on my phone via apple app store but will not show as active on my PC when I log in to the website. My phone shows that the subscription doesn't expire until 28 April 2024.. any help would be most appreciated as I would like to protect my devices.
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Move browser protection plugin to the network filter level
Installing an additional browser plugin is not state of the art, if possible move this functionality to the network filter level of your products. Addional browser plugins may stay available for non F-Secure customers as an additional information source.
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Adblocking
awesome app but absolutely hate all the intrusive ads everywhere can you guys make Fsecure Safe ad free please and thanks :) :)
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VPN activation problem
Trying to activate my VPN, bought from Proshop netshop. Then i get the question window: Where did you buy your order? (Mistä ostiti tilauksesi?) Proshop is not on the list shown. What can I do? Regards, Ossi
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How do I unblock a website on my child's phone?
Hi! So I have the Fsecure app on my child's phone to use for safe browsing, rather than giving him access to safari. He uses his phone in school for various activities but can't get into www.blooket.com. he tries to log in with his school google ID but it says "you shouldn't surf here" because it is restricted by family…
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Running Freedome on Linux? Any Future Hardware Plans?
Hi, I'm in need of some extreme help! I just wanted if F-Secure had any plans to allow Freedome to work on a Linux PC? Also, I completely trust F-Secure so I just wanted to know if there were any plans for F-Secure to release hardware products that enhance user privacy and security? Any help would be appreciated!
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Fix Button
Despite having a simple and easy user inteface f-secure home products don't have a fix button that can resume component protection which has been turned off accidentally by the user. It's a big troublo search back the settings and re enable them. A fix button on the dashboard would be handy. Hope the developers cosider my…
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Banking Protection BAR
1. update in next patch or update version. f-secure internally protection will active when banking site open and give small indicator ( re positionable or moviable) instead of annoying large banner at top of google chrome. It must be automatically disappear when banking site will be close. 2. auto usb pendrive scan…
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Ich habe ein Problem mit meinem BackUp-Programm
Ich bin 77 Jahre alt und habe keine Ahnung wo ich die unten angegebenen Pfade einsetzen soll/kann, wäre schön, wenn mir jemand helfen könnte. Fügen Sie bitte folgende zwei Pfade der Ausnahmeliste Ihrer Sicherheitssoftware hinzu (in der Echtzeit-Überwachung und Firewall): und Edit: PII removed
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Installing Total to iPad
I got this message while starting the installation: App Not Available This app is currently not available in your country or region.
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Riskware? Stop patronizing!
F-Secure Internet Security insists in wnting to decide which application you should use, and which not. What they call "riskware" is blocked without asking, such as some of the nice tools of Nirsoft, which can be helpful in certain cases. Tis "knowbetterism" of F-Secure is going too far! First the user should be given a…
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I´m new
Hi, friends: I just bought F-Secure on Amazon because they made me a very good offer. But I still have 14 days left on my current antivirus subscription. Can I wait for my current antivirus license to expire and when it does, install F-secure and the license starts counting from when I register it?.
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Slow UI when disconnected from Internet
When using ID protection Windows 11 desktop client has very slow login if internet connection isn't available. Is there some setting that could be tweaked so it isn't? Steps to reproduce: No internet connection Start app Provide password It's like 5-10 second wait time before you get access to app so you can use it. If…
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Zasto ne vidim do kad vazi moja licenca FSecure Total
Postavio sa F Secure Total na 5 uredjaja a nigdje ne mogu vidjeti do kad vazi licenca
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Expiry Date
Why is the expiry date on my F Secure Total software different (less) then the expiry date within 'My Account' (The date in 'My Account' is correct.?
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建議密碼保存庫可以增加記憶項目
感謝芬安全支持軟體使用， 剛好最近使用金融網路銀行等網站登入，發現密碼保存庫無法符合網站登入超過帳號及密碼以外的項目量， 導致使用者代碼欄變成密碼、密碼欄變成空白等狀況， 目前只能配合芬安全軟體開啟保存庫編輯在附註其他需要查看的資料。 另外自己也將芬安全帳戶作雙重驗證保障帳密安全。 看著各金融網路銀行的登入安全機制至少都有3項輸入欄位及驗證碼的趨勢， 期待芬安全能儘速升級提供更多欄位、開放式的協助記憶資料。 就會更愛芬安全喔~
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re-install F-Secure after windows crash
I had a windows crash on my main machine that wiped out all programs, including F-Secure. I have 3 licenses, and installed F-Secure on 3 machines, one of them the machine that crashed. Now I need to reinstall F-Secure on that machine, but I technically have no more licenses, so I do not know how to proceed. Thanks, Michael
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can not download files
Hi, I have installed Sonoma beta to my iMac. Tried to install f secure files but didn't work,
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📢 Important Announcement Regarding TunnelCrack VPN Leak
Hello our valued Community members, We hope you're all doing great and staying safe online. We've got an important update to share with you today that falls under the serious category. Your security is our top concern, and we want to keep you informed about the TunnelCrack VPN Leak. We are pleased to share that our…
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Stänga av?
Hur stänger jag av f-secure VPN? Om jag inte får svar NU kommer jag att avinstallera f-secure och byta till något annat. Även om jag betalat för 2 år.
