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VPN - iPhone 14 - Sonos
I just updated my iPhone X to iPhone 14. I have used F-Secure's products more than two years and VPN has worked just fine with Sonons. After I got my new phone VPN blocks the connection to the Sonos. Their solution for the problem is to enable VPN. Is that so? Is there anything else to do? I would like to have my VPN on…
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Blue moving line next toF-logo on top of screen
To the right of the F-logo in the top of the screen of my MacBook is a vertical blue line going up and down all the time. What is it for and how do I have to deal with it? Thanks for a suggestion, Kind regards Johan Hahn
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Page reply too late
Normally I can acces pages with F-Secure Freedome active without any problems. However it frequently happens, that I get a reply from the outgoing server, that the page I try to access reply too late. If I then deactivate F-Secure Freedome, I can access the page without problems. Sometimes the same page can be accessed…
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how move a device from owner profile to diff profile
On TOTAL, how do I move a device from the master profile to a different profile on my account?
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Windows 10 backup procedure triggers a quarantine action by F-Secure Total
I have a scheduled backup running in Windows 10 Pro, v. 22H2, build 19045.3324 once a week. Lately, whenever the backup process starts to run, I get a message from F-Secure Total stating that a file has been put into quarantine. The path is always the same, the reason is always the same, but the filename differs (it is…
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Unable to create 'My F-Secure' account
Hi, There's no button for me to click on order to create a "my f secure" account so I'm unable to use the license I bought. I did create one on the site but I keep getting popups telling me that I have to go to the initial mail sent to me and click on the button. But where's the button?? I'd appreciate some help as to what…
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Can I request specific content on PikaShow
PikaShow is a third-party app that provides access to copyrighted content without proper authorization, which is illegal in many countries and violates the terms of service of legitimate content providers. Engaging in such activities can lead to legal consequences. If you're interested in watching movies or TV shows, I…
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Bug of password manager in F-Secure Total on macOS
Hi, I am a F-Secure Total user and recently used the password manager on macOS. I install the password manager plugin in Edge Browser. When I open the F-Secure Window and use my browser, the plugin works fine (the icon has color). But, if I close F-Secure Window (running in the background), the plugin will show the…
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How to add more devices middle of the contract?
Hi, I would like to ask you about adding two more devices. I have F-Secure SAFE (or F-Secure internet-security ) for 3- devices and I’d like to add two more devices, so I’d like to change my contract for 5-devices. I made current contact last December for 1 year, is it possible to change the plan during the year or should…
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Hi
I connect to the mobile internet through several servers through freedome vpn, but I can't connect to any server through the adsl service which is connected to wifi, is there a solution?
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F-secure GUI not opening
F-secure GUI on my win 11 enterprise does not open. What to do?
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Turn off incessant (every 20 seconds!) popup for subscription renewal
I know you want to warn us that our subscription is about to expire, but why do you believe it necessary to have such an annoying, incessant reminder..every 20 SECONDS...seriously??? that level of badgering is making me think about buying another provider's services. We don't like being hassled into purchasing.... we buy…
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Icon problem
The F-Secure icon keeps disappearing from my mobile phone screen. I'm concerned that during these times I'm not protected.
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Is Privacy VPN active??
Now that F-Secure Total includes Privacy VPN, I have deleted FreeDome on my Mac. It is a very good improvement that this functionality is now directly in F-Secure Total. As well as the fact that it runs native on M1/M2. However, It is a shame that there is no indicator in the menu bar, or the dock, that it is switched on…
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my computer died
how do i remove protection from that pc, i have removed the hard drive, but it takes up one of my 3 activations should i need another.
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Dotaz na obnovení licence
Zdravím, mám aktivační kupón na produkt F-Secure Safe a aktrivační klíč mi to hlásí jako neplatný, pomůže mi někdo. Děkuji za odpověď.
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Lost 2 FA codes to my beta account
Hi, I have aa beta account and i only know my email and password, i lost my 2fa codes. Can you please help me to regain acess please? Kind regards, FilipeR
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wireguard + mikrotik
Hi I suggest providing support for modern VPN protocols such as wireguard and support for config available on Mikrotik routers. When can I expect that kind of upgrade?
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Spectrum F-Secure starts FULL Screen?
How do I change it to start minimized?
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Czech vpn server
Hello, it is impossible to connect to the Czech vpn server, it connects to Austria, thank you for the answer
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VPN recognized by certain streaming services
Hi, I wanted to inform that the Fsecure VPN Finland server is now recognized by a certain service I have been using earlier. Another VPN provider I have access works though. Hence, I was wondering if you can do something about the issue?
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Capricorn-updates??
Yesterday, only one Capricorn-update, and today no Capricorn-updates the updater IS working, because there's coming updates for Virgo, DeepGuard, and all the other - but almost nothing for Capricorn - again........ Think, I have placed it wrongly... Can someone mobe it to F-Secure Total?
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Is Windows 10 enterprise os supported by f secure?
I have recently installed Windows 10 enterprise 2019 ltsc version but keep getting a notification that it is not recognized when attempting to download the F Secure internet security. I have fully updated the OS on windows update but still cannot download successfully. Does F Secure not support Windows Enterprise OS?
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Installation Mac OSx 10.15.7 not working
Good morning, I've just tried to install the TOTAL package from f-secure on my Macbook Pro (running on Catalina 10.15.7). I was able to download the package but the installation freezes from the beginning, I can't even start the process after opening the package. I've tried again with Gatekeeper safety setting set on "any"…
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Will DeepGuard on macOS ever support wildcard?
Hi dev team, I would like to give read only access to any App_Bundle (.app/*), is it possible that we use wildcard to achieve this purpose? By now I can only use the allow path "any" policy, but this will give all read access to the program. Best regards,
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Freedome and Swedish TV4 play?
What is going on with this? Can not log in to Swedish TV4 play when VPN is active! As i dont live in sweden if I turn off VPN I am geoblocked! Is Freedome VPN blocked by TV4? If that is the case then i have no use for Freedome anymore
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Can't download F-secure Total
I recently renewed my subscription for F-secure total on my windows pc. But later, when my old license F-secure total expired the F-secure computer software started telling me that "your pc isn't secured...", even though I had renewed the subscription. And this was able to happen even though the website "My F-secure" told…
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JokerSpy samples submitted a week ago but not processed
Hi, I often send malware samples that F-Secure does not detect via the SAS page. About a week ago, I sent some JokerSpy samples (https://www.bitdefender.com/blog/labs/fragments-of-cross-platform-backdoor-hint-at-larger-mac-os-attack/) that F-Secure missed, with the submission number xxxxxxxx. These samples remain…
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Freedome + Steam Application Bypass Causes BSOD
I've been having some blue screens of death when I start my PC recently and I've been trying to narrow down the causes. I have finally figured out what the cause is. Setup: Windows 11 F-Secure Freedome Steam set up to bypass VPN Start Freedome and connect to node Start Steam Result: Blue screen of death…
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Security risk
Hi everyone, I just registered here. I am looking for a tool that will allow me to connect to a remote computer. I think Team Viewer is quite reliable and easy to use. But I am interested in the security issue. Is it safe to use Team Viewer? What should I do to reduce the risks? Do I need to install any other applications?