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Installed F-Secure last week and today I switched it off due to high CPU load.
Subscription: F-Secure Internet Security Running on an Apple M1 laptop. I have no idea why F-Secure is using so much of my CPU? It became somewhat ridiculous. I unregistered my device and the high CPU-load issue stopped. Is this an issue other people can reproduce? I would like to know if this is mee or if other people see…
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kein update möglich
Welchen Port muss ich einrichten, um updates zu erhalten
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New versio F Secure Total
how that is it possible after the new version of F secure, spam mail comes in as much as possible, excuse me!, but have used f- secure over 10 years and this is the worst version in f-secure's history. The VPN is active when it feels like it and shuts down every few minutes. F-secure support says that have small problems…
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Remove branding in F-Secure products
In F-Secure security products, if they are purchased from other sources (e.g. Vodafone Germany), then there is branding used. However, I would like to use the original F-Secure products with my contract without having a Vodafone (or other) branding. The disadvantage is also that apps in the Play Store or so are not as up…
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Odd TLS error only with Freedome
Hello, today I couldn't visit a website because Safari on iOS shown an error about establishing a secure connection. So I checked it with TLS Inspector on the same iPhone and even that app couldn't connect to check the certificate chain! So I did a complete check with SSL Labs on my Mac, and the website didn't have any…
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I have a five licenses valid to 22/1 2026. Now I have a new 6:th lic valid one year from now.
But when I try to install the new one it says that my email-adress already exist. I know that my last Safe are valid just 1 year. I suppose that is the problem. Could you please change the valid date for my 5 old lic .I understand that all 6 will have have a shorter valid time. Perhaps you cant. Kindly Regards…
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ad block
how can i disable adblock in Fsecure
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Windows 10 screenshots and f-secure
I'm using Windows 10 and cannot make screenshots. Is it possible tha f-secure impacts the screenshot function?
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fsscan.exe --quick not working since update to 19.0
Hello. I'm using F-Secure Safe on Windows 7 and have created some tasks to be run under the Windows scheduler: 2 task running weekly (at night time). The "Action" is: ...fsscan.exe --sched 1 task executed when I use any account for the first time for any day. The "Action" of the task is: ...fsscan.exe --quick The idea of…
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Subscription code?
After settling the payment for F-Secure Software online, I got a confirmation but no code! How I will get this code for activation? Strange organization. No possibility to contact selling administration. It's not worth to discuss in a forum. But where else? Thanks for some delighting ideas. Thomas.
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No masterpassword and recovery code. Tried re-installing but no luck. At a loss...
Hi! I installed ID-protection on my mac yesterday. Tried what I thought was my masterpassword but no luck. I don't have a recovery code and can't create one since I can't get in. Uninstalled and re-installed I don't how many times, doesn't work.. Installed it on my iphone and it works immediately.. The masterpassword on my…
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ID protection don't start on IOS 16.2 (20C65) iphone 13 Pro
The ID protection crash, when try face verification, also tried the master password, my registration from fsecure-Key to ID protection is gone. I have got no emails from F-secure about this matter. Today I registered my account again, to manage to send this message. The phone support does not answer. What should is…
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How long does F-Secure take to process submitted malware samples?
Hello everyone, I have submitted two undetected backdoor malware samples to F-Secure via the Submit-a-Sample page on 9 February 2023. The submission numbers are XXXXXXXX and XXXXXXXX. However, it has been almost a month and I still have not received any reply from them. From my previous experience, I also noticed that…
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still can not quarantine the virus ...
Hi F Secure ~ I am just a End user from Taiwan. have a question hope ur team can give me a solution. I bought F-Secure "Total" , and try to protect my laptop avoid virus~ I just wondering know , how to handle this problem as beow: after I install the software than scan my laptop and harddisk it shows has a virus here and…
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Internet Security renewal.
When renewing the subscription for my Internet Security it starts from that moment. Why does it not follow on from the expiry of the current version? I have lost 2 months over the last 4 years! I have had a 2 year 3 device subscription for many years. I am sure this didn't always happen.
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OpenVPN config for routers?
Hello Is it possible to use a Freedome subscription with an OpenVPN router? What would be the configuration? Thank you.
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Abo Abgelaufen
Hallo , sobald ich meinen Computer starte - erscheint F Secure abgelaufen ???? meine Ref Nr. xxxxxxxxx gültig bis 10. 2023 ich verstehe das nicht, bitte um Klärung Mit freundlichen Grüßen Gxxxxx Kxxxxxx Edit: PII removed
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Failed update Win7
I've recently updated my VPN( only this one), since my older Win 7 no loger is compatibel with your antivirus. But however it worked fine until I've updated it( didn't remember wich version), but it was aprox Friday last week. But since I' ve updated I can't use my internet connection- all what I've get is an error message…
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I have licences for F-Secure and other similar software and many devices what's best to do?
Should I ditch others in favour of f-secure for all or have all on everything or a combination? I have laptop MS 10 Desktop MS 10 iMac, iPad, iPhone x2 Android x 2 and MS phone. Do scanners interfere with each other or is that old school stuff, like me lol? I'm retired now but was once in charge of installing and…
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Mac installation file not recognized, says no app found
I have downloaded the file multiple times, and it says no app found. when I search the app store it says the app is not currently available in my region or country (Canada). but I had no problem putting the app on my iPhone?
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PLEASE
I'M LOSE ALL MY PASSWORDS. THE APPLICATION DOES NOT OPEN ON MY IPHONE FOR OVER A WEEK, PLEASE FIX THIS ERROR. SINCE THE UPDATE. WITH THIS 6.3 UPDATE, IT'S NOT WORKING IN IOS SYSTEM. PLEASE, REVIEW WHAT'S GOING ON!! THANKS
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ID protection app is crashing when opening iOS
Me and my family members have all ID protection app installed in our iPhones. Since last week the app keeps on crashing every time we try to open it. I managed to get it recovered by uninstalling and syncing back from another device. However this will not work from my wife and kids because they don't have the ID protection…
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App no longer working on iPad Pro
After returning from vacation, I find the app crashes as soon as the touch ID is recognised. Is this a known problem? John
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ChromeOs (full support)
Can we expect full ChromeOs support for Total products in the near future?Exspecially autofill option in ID-protection would be usefull..
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Geen box ?
Hello ! Usually, when I go on bank's website there is a green box to protect it. I am on Mozilla Firefox and get F secure protection on extension. Green box do not appears ! Need help, think I am hack. Thank you
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No Licenses Available?- Despite Purchase - recurring Problem since 2021
Hi, I bought the Freedome VPN service from the F-secure online shop. The MacOS web app constantly shows "no licenses" available despite I have restarted the computer and re-installed the app a few times. The problem has been ongoing since 2021. Have to admit, customer service is awfully - non-existent. No one answers the…
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Subscription activation
So, I am probably just stupid or something? What is the Subscription Number, considering that NONE of the numbers provided are accepted, despite having successfully completed the frikkin bank transaction. I actually had to create an ENTIRELY NEW account to even RENEW my subscription??? WTF, there is no Support customer…
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Renewal has lost previous paid for license period
Hi, I paid & renewed today several weeks ahead of my expiration as solicited by my software but instead of setting my new start date to when my existing license expired, the system has set my renewal date to today so I have lost the license period I have previously legitimately paid for. This is grossly unfair.
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Spectrum Router
We want to -purchase the best spectrum router. Do you have any idea which is best? By I have few ideas in my mind according to the geek cart.
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Italian server (XX.XX.XXX.XX) totally unreliable
Hello, after almost 2 years since my first post on this subject (https://community.f-secure.com/en/discussion/comment/127294) and many reports sent from the Freedome app, the Italian server not only hasn't been fixed but it became almost useless! I am *very* annoyed. 1) Apple App Store doesn't work at all; 2) Instagram,…
