Freedome causes SSL errors on all websites

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andy_harkness2104
andy_harkness2104 Posts: 1 New Member
edited April 2 in F-Secure VPN

No matter which location I set I get the same error.

If I turn of VPN it works fine

Any recommendations other than surf shark or nord would be really appreciated

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Accepted Answer

  • Firmy
    Firmy Posts: 1,702 Community Manager
    edited November 2023 Answer ✓
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    Hello @andy_harkness2104

    We regret to hear that you are facing this issue.

    We're currently investigating the matter from our end. It appears to be an intermittent problem, and we're actively working to resolve it.

    To help us in troubleshooting, we recommend trying the following steps:

    1. Change your VPN location.
    2. Remove VPN profile.
    3. Reboot the device.
    4. Change VPN protocol.
    5. Switch your network connection. If you're using Wi-Fi, you can temporarily turn on the hotspot on your mobile device and connect to it. Afterward, switch back to your regular Wi-Fi and see if the issue persists.

    If the problem continues, you might consider uninstalling and reinstalling the app.

    And we have an active discussion for this issue, you may check it at this thread: https://community.f-secure.com/en/discussion/127312/activating-freedome-causes-ssl-errors-on-all-websites#latest

    We appreciate your patience and are committed to resolving this issue. If you have any further questions or need assistance, please don't hesitate to reach out. Have a great day.

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