VPN via F-secure Total (not with’Freedome) not installed

Dominikos

Hello,

I'm using IPad Mini, IOS 17.

Following problems of extreme slowness via the VPN under F-secure, I have uninstalled F-secure.

  After reinstalling F-secure, the VPN can't install the protocol in the IPad settings.

 My VPN therefore remains inactive and impossible to activate.

I've read that there are applications for cleanly uninstalling F-secure on Mac:or Windows.

Is there an equivalent on IOS, or is there a way to fix this problem on IPad?

 I really think the software uninstalled incorrectly.

Thanks for your help

PawełP

Hi @Dominikos

Thank you very much for your post and welcome to our forum community

We noticed that this problem appeared on iOS17 devices.

Our R&D department is treating this as a priority and is working to solve it.

I will provide new information as soon as I receive an update on this issue.

Have a nice day

Pawel

Firmy

Hello @Dominikos

Thank you for your comment.

We've identified that the issue stems from a bug on Apple's end. The good news is that the problem has been addressed in the iOS beta version 17.2. To resolve the issue, you have the option to either wait for Apple to officially release version 17.2 or proactively install the iOS beta version 17.2. For additional information, please consult this link: https://beta.apple.com/

If you have any further inquiries or need assistance, feel free to reach out.

Thank you for your understanding.

Dominikos

Thank you, I look forward to hearing from you.

Dominikos

I can confirm that the problem has been corrected with 17.2.

Thank you for your responsiveness.