VPN via F-secure Total (not with’Freedome) not installed

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Dominikos
Dominikos Posts: 3 Observer
edited May 2 in F-Secure Total

Hello,


I'm using IPad Mini, IOS 17.

Following problems of extreme slowness via the VPN under F-secure, I have uninstalled F-secure.


  After reinstalling F-secure, the VPN can't install the protocol in the IPad settings.


 My VPN therefore remains inactive and impossible to activate.


I've read that there are applications for cleanly uninstalling F-secure on Mac:or Windows.

Is there an equivalent on IOS, or is there a way to fix this problem on IPad?

 I really think the software uninstalled incorrectly.


Thanks for your help

Accepted Answers

  • PawełP
    PawełP Posts: 222 Moderator
    Answer ✓
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    Hi @Dominikos

    Thank you very much for your post and welcome to our forum community

    We noticed that this problem appeared on iOS17 devices.

    Our R&D department is treating this as a priority and is working to solve it.

    I will provide new information as soon as I receive an update on this issue.

    Have a nice day

    Pawel

    Making every digital moment secure, for everyone


  • Firmy
    Firmy Posts: 1,733 Community Manager
    Answer ✓
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    Hello @Dominikos

    Thank you for your comment.

    We've identified that the issue stems from a bug on Apple's end. The good news is that the problem has been addressed in the iOS beta version 17.2. To resolve the issue, you have the option to either wait for Apple to officially release version 17.2 or proactively install the iOS beta version 17.2. For additional information, please consult this link: https://beta.apple.com/

    If you have any further inquiries or need assistance, feel free to reach out.

    Thank you for your understanding.

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