How to get a refund?
Accepted Answers
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Hello @NiiloS
Welcome to the F-Secure Community. Thank you for your post.
Cleverbridge is our payment partner, however, you can also contact us directly for assistance with F-Secure products and subscriptions.
Could you please tell us why you're requesting a refund? Maybe we can help you resolve the issue.
I also sent you a private message. Please reply to that message with your reference number and the reason for your refund request.
Thank you, and we look forward to hearing from you.
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Hello @NiiloS
To summarize our conversation, since you used real-time banking Finland to pay for your subscription, we need some additional information to process your refund. We have contacted our payment partner, Cleverbridge, to issue the refund.
Please let us know if you have any further questions or need any assistance.
Thank you, and have a great day.