-
Expiry Date
Why is the expiry date on my F Secure Total software different (less) then the expiry date within 'My Account' (The date in 'My Account' is correct.?
-
re-install F-Secure after windows crash
I had a windows crash on my main machine that wiped out all programs, including F-Secure. I have 3 licenses, and installed F-Secure on 3 machines, one of them the machine that crashed. Now I need to reinstall F-Secure on that machine, but I technically have no more licenses, so I do not know how to proceed. Thanks, Michael
-
can not download files
Hi, I have installed Sonoma beta to my iMac. Tried to install f secure files but didn't work,
-
📢 Important Announcement Regarding TunnelCrack VPN Leak
Hello our valued Community members, We hope you're all doing great and staying safe online. We've got an important update to share with you today that falls under the serious category. Your security is our top concern, and we want to keep you informed about the TunnelCrack VPN Leak. We are pleased to share that our…
-
VPN - iPhone 14 - Sonos
I just updated my iPhone X to iPhone 14. I have used F-Secure's products more than two years and VPN has worked just fine with Sonons. After I got my new phone VPN blocks the connection to the Sonos. Their solution for the problem is to enable VPN. Is that so? Is there anything else to do? I would like to have my VPN on…
-
Blue moving line next toF-logo on top of screen
To the right of the F-logo in the top of the screen of my MacBook is a vertical blue line going up and down all the time. What is it for and how do I have to deal with it? Thanks for a suggestion, Kind regards Johan Hahn
-
how move a device from owner profile to diff profile
On TOTAL, how do I move a device from the master profile to a different profile on my account?
-
Windows 10 backup procedure triggers a quarantine action by F-Secure Total
I have a scheduled backup running in Windows 10 Pro, v. 22H2, build 19045.3324 once a week. Lately, whenever the backup process starts to run, I get a message from F-Secure Total stating that a file has been put into quarantine. The path is always the same, the reason is always the same, but the filename differs (it is…
-
Bug of password manager in F-Secure Total on macOS
Hi, I am a F-Secure Total user and recently used the password manager on macOS. I install the password manager plugin in Edge Browser. When I open the F-Secure Window and use my browser, the plugin works fine (the icon has color). But, if I close F-Secure Window (running in the background), the plugin will show the…
-
Installation Mac OSx 10.15.7 not working
Good morning, I've just tried to install the TOTAL package from f-secure on my Macbook Pro (running on Catalina 10.15.7). I was able to download the package but the installation freezes from the beginning, I can't even start the process after opening the package. I've tried again with Gatekeeper safety setting set on "any"…
-
Can't download F-secure Total
I recently renewed my subscription for F-secure total on my windows pc. But later, when my old license F-secure total expired the F-secure computer software started telling me that "your pc isn't secured...", even though I had renewed the subscription. And this was able to happen even though the website "My F-secure" told…
-
JokerSpy samples submitted a week ago but not processed
Hi, I often send malware samples that F-Secure does not detect via the SAS page. About a week ago, I sent some JokerSpy samples (https://www.bitdefender.com/blog/labs/fragments-of-cross-platform-backdoor-hint-at-larger-mac-os-attack/) that F-Secure missed, with the submission number xxxxxxxx. These samples remain…
-
Hello, I cannot install my F-Secure Total on Windows 11 PC although I have a valid subscription
I always get the info: "the app you try to install is not proven by Microsoft" Best regards Salzdoc
-
I cannot download F-Secure Total
Hi, I just subscribed again on F-Secure with Total this time. I created my account on my.f-secure.com and set the three first parameters, but I cannot download the installer. I tried get it again and again. I attempted de-activating all security parameters on Win 10 and using all navigators, unsuccessful. The .exe is…
-
Getting error "Could not verify integrity of the installer" on Windows 11
I am trying to install again the Fsecure Total but getting the error. Steps I followed: 1) Connected to my Fsecure account and downloaded "F-Secure-Safe-Network-Installer_X.exe". 2) Run program "FsUninstallationTool.exe" (I had previous installation of Fsecure but then I removed it and wanted to install the fresh…
-
Green banner ?
Hello everybody, All is ok on my pc : -Cleaner, done -Complete Analyse, done -Settings, check and done BUT the green banner with Fsecure total on websites bank doesn't appears. Someone have the solution ? (I note that i am regulary hack by i think, -----they are hiding behind equipment------ by old or young people in…
-
delete file on a external portable disk content a virus impossible
Hi Community, Afer running an analyze of my computer (w10pro 64bits) f-secure identify file (app imgburn.exe) like virus and when I tried to delete this file alert popup tells "impossible to delete file on the disk in reader only.. I suppose that because this file is on a portable HDD connected to a usb port of my laptop.…
-
Multiple f-secure accounts
I experience that I have 2 f-secure accounts because the vendor deliver each pc with new f-secure accounts /outlook accounts. Is this common practise? Each account is valid for 5 years. What is the best way to merge the information into one f-secure account?
-
F-Secure Total Firefox plugin for Password Manager
Hi, As of a few days ago, the passwprd manager plugin has stopped working for Firefox. It asks for the authetication code from the Total app password manager. If I copy the code into the Firefox plugin, which can be done, the blue authorization button below the code field does not function. I can click it, but nothing…
-
Cena
2739,- za 1 rok? Děláte si prdel? U Mc Afee 5 zařízení na 2 roky za 59 euro,tím jsou vítězové a F secure má padáka.
-
How do I uninstall Total by normal way?
I'm trying total and I just want to know how to remove it on my Mac before using the uninstall tool?
-
[MacOS 12.6.6] Total v19.2 (51879) Bug with Security Cloud
Hi, My F-secure Total installation on my Mac M1 got updated from v 19.0 to v19.2 a couple of days back and it seemingly broke the browsing/banking protection or so I thought... No more search results ratings, no banking site notifications and the test domains were not caught (https://unsafe.fstestdomain.com/ for example).…
-
Higher TOTAL price if you alrdy have trial account going on - why?
Hello, So, I am currently testing out F-Secure TOTAL with it's free 30 days trial. Feels like I'd like the product and so on I was about to replace my McAfee LiveSafe with F-Secure. I went to an online store and saw that there was 49,99€ discount price for 5 devices protection. Price seemed reasonable and I was about to…
-
Hello !
Hello ! I am answering to a feedback that I had this morning at o9:27 into my mailbox.org. You ask me if : ----o9:27 into my mailbox.org---- Further to your request, we would like to know if the recommendations in our previous email were helpful to you. The answer is yes ! As I explained before, I could not installed…
-
I had FSecure on my desk but the image diseapears
Hello, I had Fsecure Safe payed good until 18 october 2023 BUT the image 'FSecure' it's diseapears from my desk and I can't click on ! So I tryed to reinstall it. Someone could help me, please ? Thank you clairette
-
Subscription Code
Renewed in Feb 2023, Reference Number xxxxxxxxx. Now it is asking for Subscription Code but it was not sent to me. How do I get it? Edit: PII removed
-
🌟 Join the F-Secure Quiz Challenge on June 15th, 2023. Win Exciting Prizes🏆
📣 Attention F-Secure Users. Join our exciting online quiz session starting from June 15th, 2023, at 11:00 AM EEST and stand a chance to win prizes. We're excited to announce a fun quiz event about the new F-Secure Total that will give you a chance to win fantastic prizes. Get ready for a daily dose of quiz excitement.…
-
Legit updates or all good?
Hi, last night I saw that my f-secure updated with Oneclient SAFE 5.2.2668 but didn't want to install until I restarted the computer and F-secure wanted me to turned off my VP and it was installed and after that bunch of other updates starting with the names WhitSecure which different from previous updates that started…
-
I recently bought a new Android device and want to transfer my password vault contents
My passwords are stored in ID Protection. The option to sync from old device to new device is grayed out - do I need to purchase an additional license just to move my passwords across? Even though I intend to retire the old device? How easy is it to just add ID Protection for an extra device, or do I need to buy the whole…
-
Has anyone tried running F-Secure on an Intel Evo laptop? How has your experience been so far?
Hi everyone, I recently purchased an Intel Evo laptop and I'm wondering if anyone has tried running F-Secure on it. I'm curious to know how your experience has been so far. Have you encountered any issues or has it been running smoothly? I'm looking for suggestions and recommendations on how to optimize my experience with…
