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FS Protection for Mac 19.2 releases
FS Protection for Mac 19.2 releases will be posted under this thread.
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📣 Introducing Query Suggestion and Preview: Enhancing Your Search Experience!
📢 Announcement: Query Suggestion and Preview in Search Box Hello, wonderful F-Secure Community members! We are thrilled to announce a new enhancement to the F-Secure Community search feature! Starting today, you can enjoy the benefits of query suggestion and preview, making your search experience even more efficient and…
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Problem with ID Monitoring + people and devices management
Hi, We are currently having problems on our beta with ID Monitoring + people and devices management in clients. Please use https://safeavenue-tp.sp.f-secure.com/iframe/-sso/fs_protection/ in a meanwhile to access those services. Sorry for your inconvenience, Juha
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New F-Secure Total Application Launch and Community Updates
Dear F-Secure Community, We wanted to let you know about some exciting changes we've made to the F-Secure Community page. We've updated the look and feel of the page, and we're thrilled to announce the launch of our new application, F-Secure Total! This new application provides comprehensive protection for all your…
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Community Badges
Dear esteemed members, We’re excited to announce that you can now earn Badges when you participate in the Community and these contributions can reflect on your profile for you and others to see. To view them, simply click on your Avatar in the top right corner, then click on the bigger image of the Avatar. This will lead…
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Important Announcement: F-Secure Internet Security and Anti-Virus Products Reaching End of Sales
Dear F-Secure Community Members, We have an important announcement to share with you regarding F-Secure Internet Security and F-Secure Anti-Virus. After careful consideration, we have decided to discontinue the sales of these products. As of the announcement date, these products will no longer be available for purchase.…
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The New F-Secure Total app
Hello to all F-Secure users! We are thrilled to announce the launch of our latest product, the F-Secure Total app, on February 14, 2023. This app is designed to provide you with comprehensive, all-in-one security for all your devices. F-Secure Total is a comprehensive security suite that provides complete protection for…
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Subscribe to F-Secure Newsletter
Hello F-Secure users and readers, I hope you have a good day. The end of 2022 is approaching fast and we will be facing 2023 soon. I hope you all had a great year and let's continue protecting our devices and family. F-Secure is consistently excited to protect users in the fast-developed digital world. Hence, you can…
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Safe Browsing Extension is now available on Safari for iPhone and iPad
Hello F-Secure users, We are glad to inform you that we have launched a new extension of Safari for the iOS device to provide better protection for all iPhone and iPad users. The new browsing extension can be enabled on Safari; hence, you will be protected when using Safari on your device with banking and browsing…
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App Security feature dropped from FREEDOME VPN on Android
Hello everyone, We have decided to remove the antivirus feature which is known as App Security FREEDOME VPN for the Android platform on December 12, 2022. This is to align our next mission to provide all-in-one security in 2023. F-Secure will introduce a new face of F-Secure products with AV features, VPN, Browsing…
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Get on board. Get recognition. Get on the Leaderboard!
This is to inform you that the Leaderboard widget, a widget that displays top-performing members, has been enabled on the Community. You can view that on the landing page or on either the English and Finnish pages https://community.f-secure.com/ or https://community.f-secure.com/en https://community.f-secure.com/fi The…
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FS Protection mobile app updated to 18.4 with a new look and useful features
Your FS Protection mobile app will be updated with a new look and useful features. Here's an overview of the latest changes. What's new: People & devices view The new People tab lets you manage your protection conveniently in the app. Here are some things you can do in the People tab: Secure more devices Send an…
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FS ID Guardian for PC Releases
Release 5.3.1184 (5.2 beta 1) New features: Edge support, i.e. added Edge browser extension and install button for it in settings UI. Added Edge support to password import. Improvements: When installing browser extension, extension store is opened in corresponding browser. Improved onboarding (registration) UIs by taking…
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Is macOS Ventura supported?
Greetings, I saw the notice on 18.3 Beta 3 about Ventura not being supported. But I'm also seeing a note on 18.3 Beta 4 noting that the upgrade issue was resolved. So does that mean Ventura is supported now? Thanks! Jason
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Freedome VPN not working
Hey , I formatted my MAC os computer. I downgraded Monterey from mojave version. While it works fine in the Monterey version, Mojave also stays on this screen and does not improve for hours. I remember making some network settings in the Monterey version, but the program prompted me. I tried many different locations.
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Elements Connector change log
This thread is a changelog for the F-Secure Elements Connector product.
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Bluescreen with PolicyManager and Client Version 15.30 on Lenovo Laptops
I had 4 Lenovo Laptops (different Models) which had sudden Bluescreens. I could see it was the fsulgk.sys which was mentioned on the bluescreen. After deinstalling f-secure on the console everything is working fine now.
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F-Secure Business is now WithSecure™
Introducing WithSecure™ For more than 30 years we’ve worked with partners and customers, shoulder-to-shoulder to take on every threat that the customers have faced. We needed a new brand that reflects the distinct identity of our B2B offering and helps better meet the needs of our customers. The name WithSecure™ puts good…
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FS protection mobile clients - new look and feel and features
I am glad to announce that we have new release out at PlayStore and AppStore with the following features: • Totally new modular user interface • Integrated Password Vault • Integrated ID Monitoring • Bug fixes, stability improvements Please spend some time to test it and give feedback using this survey: link. Note that you…
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Updates & FAQs on Cyber Attacks Relating to Ukraine Invasion
Dear Community members, We at F-Secure strongly condemn the war in Ukraine and feel saddened by the trauma millions of people must now endure. We shall keep providing guidance for customers and partners on how to deal with potential cyber security impact. Please find the latest blogs with updates and FAQs on cyber attacks…
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Category Following & Notifications
Dear Community members, The Category Following and Notification features allow you to be notified when content you are interested in is posted. Now you can get notified on time so you can respond to posts in a timely manner. Notification Preferences Options Follow: This option will allow you to follow the category without…
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Using the Community Search feature
This post will provide detailed information on how to use the Search feature in the F-Secure Community effectively. You can search for discussions or articles of interest using the Community Search. Where to Search You can find the Community Search in 2 locations: In the hero banner on the Home page And in the header of…
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F-Secure Community revamp
Dear F-Secure Community Members, As in line with the community migration to the new platform, we have revamped the look and navigation of our F-Secure Community. You will see visible changes across the community forums. With the revamp, you will again be seeing the navigation menu in the forums side as mentioned in this…
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mhelper
Hello, I suddenly had a mhelper program on my taskbar. That must have been something with SEO background. Have it uninstalled. Could this have been a threat?
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Manage/Renew subscription
MY F-Secure Beta subscription has expired.And it did not automatically extend the time. What information should I provide to you?
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FS Protection Subscription Renewal
Hi, my FS Protection subscription is about to expire a day from now. Unlike the last time my license was not renewed automatically. Is it some bug? If not I would like to request a license renewal. Thank you.
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Haluaisin lisälisenssejä tilaukseeni. Ohjeen mukaan pitää mennä My-Secure tilille ja ostaa sieltä.
Ostonappia ei löydy.
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Lisenssi ja sen asennus
Hei, tilasin Totalin seitsemälle laitteelle mutta tilillä näkyy olevan käytössä pelkkä kokeiluversio. Miten saan Totalin käyttöön? Kiitos!
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WireGuard Protocol in VPN home products
Implement WireGuard protocol in home products where possible if still missing....
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Hei, ostin ko. lisenssin mutta en ole onnistunut aktivoimaan sitä. Kokeiltu on 30 pv.
Miten toimimme että pääsisin F-securen huomaan. Mitä parhain terveisin HXXXXX XXXXXXXXXa hxxxxxxx@gmail.com Kiitos tilauksestasi. Tilaamasi Tuoteavain tilaukselle #3xxxxxxxxx: F-Secure Internet security 3 PC:lle 1 vuosi - Sähköinen lisenssi Tuoteavain: XXXX-XXXX-XXXX-XXXX-XXXX Edit: PII removed
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Salasanojen hallinta Vivaldi selaimessa
Hei Salasanojen hallinta lakkasi toimimasta Vivaldi selaimessa joskus tänä keväänä. Eikö tuota saa palautettua. Toimii kuitenkin muissa chrome -pohjaisissa selaimissa nytkin.
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Viekö tosiaan kahden käyttäjän kone kaksi Freedome-lisenssiä?
Terve. Aikaisemmin yksi lisenssi riitti koneelle, jonka käyttäjänä olen minä ja vaimoni. Nyt tilauksen jatkamisessa molemmille käyttäjille piti käyttää oma lisenssinsä. Onko tämä oikein?
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I can't login My Fs protection
Dear admin. I used my E-mail try to login My FS protection. But cannot logging. It's my license expired? Please extend my license.
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Family Rules->Content filtering: How do I add a website?
Greetings I have Family Rules switched on, on my child's Android phone. He is attempting to access a website required for school and the content restriction is refusing him access. How do I exclude specific websites (URLs) from his content filtering?
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Pop Ups.
Security Pop Ups. Windows 11 MS Edge F-Secure security. Windows Firewall is also active, All up to date. After installing a Samsung USB driver from the Samsung site. Have removed the driver. Many pop ups as per the two examples:- Scans with FS say all is clear! Advice Please.
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Bug reports: MacOS desktop app starts by itself + 1 more bug
On MacOS Ventura, the ID PROTECTION desktop app randomly starts by itself a few minutes after closing the app. Bug: After initially closing ID PROTECTION macOS desktop app, the application starts itself in a few minutes. Expected behaviour: I can manually pick when I want to launch the app, and it does not launch at other…
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Safe ei asennu
Vaihdoin konetta ja siirryin Maciin. Lisenssejä on yksi ja voimassaoloaikaa on. Asennus etenee, mutta yläpalkkiin tulee punainen rasti, joka kertoo, että tilauskoodia ei ole annettu. En pääse käyttämään Fsecurea.
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YLE Areena
Today again....ja taas YLE Areena vain uutiset käy... Ei mitään uutta sarjaa tai elokuvat näyttää..... Why??? Warum ??? Miksi???
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Minulla on vielä Windows 7 ja siinä F Secure Total+VPN
F-Secure Safe ei löydäverkkoa, kun yritän manuaalista tarkistusta sillä. Kertoo, että ohjelma ei löydä verkkoa? Tätä se pyörittää "maailman tappiin" saakka? Ilmainen scannaus ei myöskäään löydä verkkoa. F-Secure on vielä voimassa 4 kuukautta tässä versiossa. Apu täytyy toimia loppuun asti? Mikä neuvoksi.?
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Total kehitystoive ja VPN ongelma MacOS/iOS
Uusi Total meni vähän huonompaan Macilla ja iOS:lla verrattuna vanhoihin erillisiin ohjelmiin. VPN jumittelee nykyään aika paljon. Yhteys alkaa toimia todella hitaasti ja jumiutuu yleensä lopulta. Tämä etenkin Espoon palvelimen kanssa. Olen vaihdellut IKE versioiden välillä, mutta ei merkitystä. VPN myös poistettu…
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Problem installing on 2nd device
I renewed my sub for Total, and 3 devices. Installs fine in first device. Install on 2nd device (laptop, windows 7) appears to work. but does not really conclude, and when I click on the f-secure icon the f-secure screen outline flashes on the screen but does not display. Tried this twice. What is up?
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ID Protection does a lackluster job of synchronizing the Vault
ID Protection does a lackluster job of synchronizing the Vault, specifically between devices such as my Windows 11 & my iOS 16 device. This issue has been ongoing since my subscription started months ago. Last night when I made a Cloaked.app username+password credential and saved it, it did not synchronize properly and…
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Peruutus
Hei Miten mä saan peruutettua tilauksen kun otin sen gigantisssa ja mulla ei oo omilla sivuilla linkkiä mistä sen saisi peruttua? Otin sen tiistaina 23.5 enkä oo maksanu vielä mitään. Täytyyhän siinä olla peruutusoikeus! Se on kolmeksi vuodeksi mutta aivan liian kallis ja liian monta laitetta eikä mulla oo niin montaa eli…
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Uusi Iphone ja Total
Pitääkö vanhasta puhelimesta luovuttaa Total käyttöoikeus ja sitten lisätä uusi puhelin / lähettää uuteen puhelimeen tekstiviestillä / sähköpostilla käyttöoikeus? Varmuuskopion palautus tehty Icloudista uuteen puhelimeen, niin ei päästä kirjautumaan F-secureen
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Fsecure vai pankki?
Nykyisin en pääse läheskään aina tunnistautumaan pankkitunnuksilla (OP) päästäkseni johonkin tunnistusta vaativaan ohjelmaan. Fsecure ilmoittaa ensin, että pankkisuojaus on päällä ja siihen tulee nykyisin joku halvatun pitä linkki loppusivulle (?). Sitten tunnistuksessa tulee ilmoitus, että jokin meni pieleen eikä…
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Salasana-analyysin eroavat tulokset uudessa Totalissa
Eilen sattumalta huomasin, että iMacilla Totalin salasanahallinnassa salasana-analyysi antoi tulokseksi 1 heikon salasanan holvissani. Kun katsoin saman holvin saman analyysin tuloksia iPhonessa ja Andoid-tabletissa olevalta ID Protection-apista, se antaa tulokseksi 2 heikkoa salasanaa. Miksi näin? Eikö analyysin tulos…
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Lisenssin uusiminen v...u jälleen kerran
Minkä ihmeen takia uuden lisenssin ostaminen on kymmeniä euroja halvempaa verkkokauppa.comista kuin uusia vanha asiakkuus parilla klikkauksella? Miksi ihmeessä tähän kysymykseen vastauksen saaminen on niin vaikeaa? Miksei nettisivuilla ole emailosoitetta tai yhteyslomaketta jolla tämän saisi selvitettyä välittömästi ja…
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Mitä tarkoittaa operaattori tai järjestelmänvalvoja on hylännyt pyynnön?
Eli tehtävien ajoitus sovelluksesta löytyi tehtävä nimeltä F-secure hotflix jonka vieressä luki että Operaattori tai järjestelmänvalvoja on hylännyt pyynnön. Mitä tämä tarkoittaa ja mitä asialle pitäsi tehdä?
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F-Secure Sense - DNS Applying via Sense Router iOS App
Hi everyone, I have changed the DNS Settings on my F-Secure SENSE router using the Sense Router iOS app by selecting three dots (More) option - Settings - Network - Internet WAN Settings - DNS. I have entered Quad9 9.9.9.9 to test. The app shows that Quad 9 DNS is applied. When I visit on.quad9.net this site is showing…
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DeepGuard blocks installation of KeePassXC. How to solve this?
An agency I work for recommend strongly that those working for them use an app called KeePassXC to save their password in a safe way. They have tested it out and found that it is totally safe. The problem is that when I try to install KeePassXC, DeepGuard blocks it because it believes it is a malware. So how do I go about…
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Rahat meni, tilaus ei toimi
Uusin tilaukseni 3 laitetta/1 vuosi. Lopputulos 1 laite / 14 päivää. Mitä helvettiä?
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VPN Subscription Renewal
I have just paid to renew my subscription for another year and received confirmation of payment from Paypal and Freedome however I have not received a new subscription code to renew my expiry date ( to still says 36 days to run ). I am not sure whether I need a new code and if so how do I get one, or if the expiry date…
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Problem with anti theft code
hello please can you help me ? I have a problem with the anti-theft code on my nokia n8. I forgot the password, the email address and cell number I used for setup is no longer in use. New email address hxxxxxxxr@gmail.com Regards Hxxxxx Edit: PII removed
