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Monthly payment
My subscription just ended and it was time to renew it. I thought it was a simple task to just alter my payment a bit. I've been a customer for many years and now I didn't want to renew my subscription yearly with 100$. I just wanted to pay monthly instead, with a auto-renew payment monthly with 10$. How difficult can it…
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How do you usually stay safe online?
Hi everyone, I’m exploring different ways people protect themselves online, especially with increasing phishing and malware threats. I’d love to know what security habits you follow daily and which F-Secure features you find most helpful for staying safe. Looking forward to learning from the community and sharing insights.…
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New Cat picture every morning
Every morning when I open my android phone, there is a cat picture on the front. This started last fall (2015). Who is sending these cats to my phone??? Is if F-secure, Telia, or who? Anyone else?
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mises à jour: échec
J'ai une notification m'indiquant que les bases de données de mon antivirus est obsolète. On me demande d'effectuer les mises à jour or à chaque fois c'est un échec. Jusqu'à maintenant tout fonctionnait bien. Je suis sur window 10 et mon abonnement est valide. Je joins capture d'écran. Merci de votre réponse.
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Synchronisation code failed to be fetched
To my big shock I founfd ou that the pasword vault my devices are not updated! On my main PC it telle me that it faled to get an synchronisation code and to try later. Now the Vault on my laptop, phone and tablet are out of date. I just now noticed, I may have happened when I extended the services to F-Secure. Question is:…
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Uusiminen
Kortin numero vaihtui, tilaus umpeutui. Lasku viitenro ei mene läpi.
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Cleverbridge ei toimi
Osta nyt painikkeen painamisen jälkeen ei tapahdu mitään. Ei onnistu luottokortti ei paypal. Ponnahdusikkunat sallittu. Cleverbridgen kanssa oli viimeksikin eli 2 vuotta sitten hirveät väännöt. Haluaisin uusimisen helpoksi = F- Securen kautta mutta tuo palvelun välittäjä ei vaan toimi.
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Device Protection cannot update
F-Secure tells me 'device restart needed'. Updates cannot be done. I already restarted multiple times. Also, I tried the 5 steps from the support AI bot including uninstalling and reinstalling f-secure, but that did not help. I have the problem since about one month. My system: Windows 10 Pro, 22H2 with extended security…
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FS Protection Subscription Renewal
Hi, my FS Protection subscription is about to expire a day from now. Unlike the last time my license was not renewed automatically. Is it some bug? If not I would like to request a license renewal. Thank you.
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Nyt tapahtui erikoinen asia VPN käytössä. Miten F-Secure selittää tämän?
Minulla on nyt maana (VPN) Hollanti ja mainosten esto on päällä. Klikkasin Iltalehden sivut auki. Heti avautui yllätykseksi iso HOLLANTILAINEN MAINOS:…
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tilaukseni päättyy tänään - miten saan aikaisemmin tilaamani uuden oston käynnistymään?
F-Secure Total - 5 laitteen lisenssi. Koodin olen saanut.
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Signing into F-Secure account
I chose F-Secure for my new computer, a Windows 11. So it's new for me. Installed F-Secure using a administrator account and everything went as it should. However, mainly I use the computer using a non-administrator account and in that account F-Secure urges me to sign in the my F-Secure account. When I try to do that,…
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F-Secure gives me an error message when doing antivirus updates
I am using Windows 11. I have uninstalled and installed twice. I have Acronis, but I have set that for backup only. Next steps will be appreciated.
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I cant remove the bitdefender
i useto have bitdefender installed I remmoved the program but still some files are left
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Please add support for Vivaldi browser
As more and more people is using the Vivaldi browser it would be nice if F-Secure Banking protection and F-Secure Password vault was supported. I am using F-Secure Total and Vivaldi, but missing support in F-Secure forces me to continue using Microsoft Edge.
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Motorola Edge 60 Fusion - Manufacturer update prevents F-Secure use for the second time - need help
After every manufacturer update of the Motorola Edge 60 Fusion, F-Secure Total no longer starts. This happened for the second time yesterday. After the previous update from Motorola and reporting it via the app store, I was finally able to set up the software again just three days ago. What is going wrong?I need help! By…
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With OS Tahoe, external HDD mounts only 5 minutes after startup.
Hello, After updating my Mac to OS Tahoe, the external hard drive only appears on the desktop about 5 minutes after the system starts. I contacted Apple Support, and after some troubleshooting, they suggested that F-Secure might be the cause. I ran some tests and excluded the external drive from the software's scans; after…
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Want udpate for my vulnerability report
Hi Team, I am a security researcher and few months ago i have submitted vulnerability report from my another mail - (sapt….@gmail.com ) to your vulnerability reward program and that time your one of the agent said yes the program is active and we will reply to your report very soon but it's been 3 months and i haven't got…
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F Secure failed to update
My valid F secure failed to update. I tried re installing the product, but problem remains.
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can refund my money?
hello Your reference number: xxxxxxxxx this i no buy now cut my money pls refund Edit: PII removed
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F-secure protection randomly stopping on Android
I'm told that "Chrome protection could not connect to accessibility services. Please try switching the service off and on again." Sometimes it is off, sometimes it isn't but doing an off/on starts protection again, until it stops the next time. Also, the F-secure accessibility shortcut button is dimmed out.
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artificial intelligence-assisted safety clinic
Establish an online service (ai-assisted security clinic) for consumers that is updated and shared with the help of AI (self-trained) instructions and additional actions and checks that are recommended for devices on different supported platforms (Win, Mac, Android, iOS). The service is offered to customers who have, for…
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Tietoturva-asiaa
Hei. Minulle tulee Elisa tietoturva appiin melkein päivittäin ilmoitus salasanani vuotamisesta ja/ tai muiden henkilötietojen vuotamisesta. Olen poistanut sähköpostitilini mutta silti näitä ilmoituksia tulee. Appin mukaan tietoturvaloukkaus ei ole koskenut muita sähköpostejani. Miten tämä on mahdollista ja jatkuuko tämä…
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Henkilötietojen vuotamisen tarkistaminen = alan silloin saada huijausviestejä
Hei, Minulle tulee harvoin huijaus- ja kalasteluviestejä puhelimeen ja sähköpostiin. Olen kuitenkin huomannut, että joka kerta kun teen tarkistuksen, että onko sähköpostiosoitteeni tai puhelinnumero ollut mukana jossain tietomurrossa, alan aina juuri silloin saada joitakin outoja yhteydenottoja. Eilen olen aktivoinut…
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Miksi verkkosivun avaaminen epäonnistuu?
Safari ei voi avata sivua, koska ei voi muodostaa suojattua yhteyttä palvelimeen. Johtuuko tuo F-securesta?
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Device Protection 1.0.2601.7834 Vastaanotettu 26.2.2026 18:21
Ilmoitus: epäonnistui (varattu), mutta ei onnistu useista yrityksistä huolimatta vieläkään. Miksi?
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lost password in password vault
Since 6 weeks all my passwords are gone in my password vault. Helpdesk tells there is still no solution and dont know how long it takes. In the mean time I can't login in to all the sites where the login details are in my vault. Totaly unacceptable
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Leaked info - from where?
I received this notification that my Email and password has been leaked: There is no information, which service's password has been leaked. So how could I know, onto which web site shall I go and change my password? I take it, it does not refer to my email service itself…?
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Turvallinen selaus ei iPadissa avaa ollenkaan kirjanmerkkivalikkoa, vaan heittää pois apista
VPN toimii Totalissa, mutta turvallinen selaus ei toimi! Heittää kokonaan pois Securen apista, kun turvallinen selaus -kohdasta napauttaa. Tätä on ollut jo monta viikkoa, eikä tilauksen uusiminenkaan auttanut asiaa. Tilaus oli tänään päättymässä ja uusin tilauksen. Vieläkään ei turvallinen selaus iPadilla toimi.…
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Pankkiasiointi
Yritin hoitaa pankkiasioita Aito Säästöpankissa pakon edessä puhelimessa ja läppärillä jossa on FS Total. Puhelussa piti tunnistautua toisen pankin tunnuksilla, ja asiakaspalvelija antoi koodin joka piti syöttää läppärissä auki olevalle pankin sivulle, josta pääsisin tekemäön tunnistautumisen. Total tunnisti sivun oikein…
