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windows security is telling me I have 5 viruses
WIN10 Zues trojan and some other stuff before I installed and it cannot tun a scan. It tells me to reboot but that doesnt fix it
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Why can't fsp back up its own settings like Kaspersky, Avast, and Eset?
As mentioned above, I hope that users can export their own settings, at least back up their own file whitelists. Sometimes when reinstalling the software, all the whitelists disappear and have to be recreated, which is very troublesome. I hope that the backup function can be launched.😏
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create bootdevice
I have a laptop and a desktopcomputer. On both devices F-secure is installed Since yesterday my desktopcomputer has troubles and the systemtray is unreachabele and starting software from the startmenu also doesn't work. To be sure the desktopcomputer is not infected, I want to create a boot-USB on my laptop. With this USB…
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Updating produces conflickting information about the status of the database
What should I do when I get this info after updating ?
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new member
How do I delete quarantined apps
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Part time Job
Please find a community forum administrator/moderator who is fluent in English and familiar with F-Secure consumer products for part-time work to meet the needs of consumer customers. The ability to utilize the possibilities of artificial intelligence/language models is considered an advantage.
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Suspicious Sample Submission
Good day! I just experienced the problem when I upload the suspicious samples from F-Secure website, the website stucked at "Preparing file for upload". Forever. I know the product list not include FS Protection, can it be add there? Also, the file size is limited to only 100MB which today is not enough. Some are large,…
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Allow manual exclusion of detected APKs or files in the F-Secure app for Android
Hello, We would like to submit a feature request for the F-Secure app for Android. Background When downloading and installing custom APKs or files, the app currently detects them as harmful and only offers the option to remove them. End users cannot manually add exclusions or allowlist entries. This presents a challenge…
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Tietojenpalautuspalvelu - Onko tämä huijaus vai totta?
Olen saanut F-Securen nimissä sähköpostia, jossa mainostetaan kiitoksena Total-asiakkuudesta tarjottavaa ilmaista tietojenpalautuspalvelua, joka pitäisi aktivoida My F-Securesta. Mukana on tietenkin myös linkkinappuloita, joita en suosiolla painanut, koska tämä haiskahti aika paljon. Menin sivuillenne manuaalisesti…
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Very Nice ID Monitoring Improvements
Thank you F-Secure developers and engineers for the wonderful work you did with the ID Monitoring feature/screen within Total v25.11. It is very nicely laid out and looks great :) https://www.kb.f-secure.com/s/article/What-s-new-in-the-F-Secure-app?language=en_US Native ID monitoring: ID monitoring is now implemented…
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Bypassing the VPN
So I'm trying to add programs/apps so they bypass the VPN, which I think worked at first but now I don't think anything I've added actually bypasses it. For example I added Edge to the exceptions list and it worked at first and I could watch Disney Plus because it doesn't work with the VPN on, but now that doesn't work…
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I would like to cancel my subscription,
How can i do it, cant find it on my page
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Gigantin myymä Total paketti
Mutsi (eläkeläinen) oli mennyt eilen ostamaan digiboksia Gigantista, mutta oli sitten ostanutkin 447 eurolla tietoturvaa. Ei osaa selittää mitä sillä tekee. Kuitissa lukee F-Secure Total 15. Siis mitä hittoa. 15 laitetta vai mitä 15? Nyt on vain ihmetys ja erittäin sekava kuitti jonka lopussa lukee Walley. Mitä tämä…
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Betterbird mail blocked by DeepGuard
Recently Betterbird mail is blocked by DeepGuard when I try to open it. Up to a few weeks ago there was no interference by DeepGuard. Is there a threat suspected to be caused by Betterbird and should I stop using the software?
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Banking Protection active for "Finanzen.net"
The website "Finanzen.net" is providing stock information and investment background information, but is not a banking site. Could you consider removing it from the banking protection database? Or is there a way to exclude certain websites from banking protection locally in anyones personal system?
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How to reinstall after reset computer
I just reset my pc to factory settings because it was getting slow, but now I cannot seem to reinstall F-Secure on my computer.
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Data from password vault to linux
I changed my operating system from Windows 10 to Debian. I understand that F-Secure products do not support Linux. My biggest problem is getting the Password Vault data to another password manager in a controlled manner. Can I use F-Secure's Password Vault on Linux? Is there some kind of trick? How can I get the password…
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Passwordmanager in Android
Hello, I have F-Secure as a security package from my internet provider. The password manager works perfectly on my PC. Synchronization with my smartphone also worked. But the connection to the browser does not work. I cannot set up an extension for the Firefox browser. (Android, Firefox) Can you help me? Thank you
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Log In dialog does not open? Mac Book Pro MAcOS Version Ventura 13.7.8
LogIN Problem
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Default Password Manager
Is there a way to set up F-Secure as my default password manager for my iMac and iPhone? Both devices are running the most recent operating systems. Apple Password & sometimes Enpass are set up as my default. I would like to switch everything to Secure.
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Activating F-Secure Total on a smart phone
Could someone provide a link or instructions on how to activate my F-Secure Total protection software on my Android smartphone? Cheers, JMJ
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Do Daily Reward Systems Improve Gaming, or Do They Create Pressure?”
Many mobile games today use daily reward systems to keep players active. Every 24 hours, users get bonuses—coins, spins, points, or special items—just for logging in. Games like bounty gam e also use this system, making players feel rewarded for showing up consistently. But a debate is growing around whether this feature…
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Miksi F-Secure esti Windows-käyttöjärjestelmän ytimessä olevan tärkeän sovelluksen: PowerShell?
Minulla on Windows 11 Pro 25H2 ja (silloin vielä oli) FS Total v. 25.9. Huomasin tämän yllättäen. VPN ei ollut päällä. PowerShell on komentorivipohjainen komentotulkki ja skriptikieli ja tehokas työkalu, jonka avulla voi tehdä paljon järjestelmänhallintaan ja automaatioon liittyviä tehtäviä.
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VPN ja kirjautuminen S-pankin mobiiliin ei onnistu
Hei Tämä ongelma on ollut aiemminkin - siis kun VPN on päällä niin ei pääse S-mobiiliin. Nyt taas on ilmennyt sama ongelma, Nähtävästi noin 5-6.12.2025 on tullut S-pankin päivitys minkä jälkeen kirjautuminen ei taskaan onnistu kun VPN on päällä. Tulee viesti: Tapahtui virhe: Tunnistautuminen ei onnistunut. Yritäthän…
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Miten saan salasanaholvin toimimaan PC:n lisäksi puhelimella?
Hei. Vaikeudet F-Securen kanssa jatkuvat. Tänään vuorossa salasanaholvin epäonnistunut liittäminen uudelle laitteelle. Teenköhän nyt jotain väärin? Minulla on salasanaholvi ollut käytössä PC:llä (Windows 10, mikäli sillä väliä on) ja nyt haluan uudella android-puhelimella käyttää samaa salasanaholvia, kun myös sama…
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Unable to access USA based Amazon website
The latest upgrade is not USA Amazon friendly the site rejects the connection. I get the same result whether using Brave, Edge, or Google. I have tried using Hydra and WireGuard as VPN protocols, with the same results.
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https://community.f-secure.com/en
Kukaan F-Securella ei tunnu hoitavan yhteisön englanninkielistä osioita,aiheellista olisi myös osoittaa tekoälyttömiä resursseja(mikäli niitä liikenee) myös sinne.kiitos.Aiheet usein myös sellaisia joihin kontribuuttorit eivät voi ottaa kantaa,kiitos
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F Secure failed to update
My valid F secure failed to update. I tried re installing the product, but problem remains.
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FS Protection subscription expired
I recently discovered that my subscription has expired and has not automatically renewed. Please assist me in resolving this.
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expired subscription
Hi, I am a fs protection veta user, current version is 25.11 beta 3. It expired this morning and I try to manage it and know subscriptions are controlled by the F-Secure Beta Team. I dont know where to create a bug report, I google some says I should send mails to beta@f -secure.com. Can anyone support here? Thanks,
