SAFE

Why is macOS Sonoma is very slow
Hello, I have a new M2 Mac Studio running Sonoma v14.1.1. I've installed (and uninstalled) F-Secure Total 3 different times now. In all cases, the Mac UI became virtually unusable because of the resources Total was consuming. I accepted all default settings for Total. No configuration changes were made. Like I said, the…
f-secure for windows xp
My question is whether it is possible to use my f-secure safe subscription on my windows xp computer? Where can I download an older version of f-secure? can it receive regular definition updates?
Malware/virus/something got through, any advice?
Hi, Despite everything something got through and deleted 40 GB from my HD. I was able to run a Full Computer Scan with F-Secure, but it found nothing harmful anymore. Any advice? Could it be the virus destroyed itself too? What should I do to ensure nothing can spread any further? IOW how can I wipe the HD so squeaky clean…
Product update
Hello. I hope everyone is doing great. I am new to f-secure and have two questions: i) Is product update automatic or manual with f-secure. To elaborate, do I have to manually download and run the exe file to update the product version or f-secure automatically updates the product? ii)What is the function of 'ultralight…
Problem with version 19.1
I think the current version 19.1 gives a couple of problems. For instance the browser extension does not work although it has happened once. I reinstalled the browsers extensions but that did not resolve the issue. I had to reinstall f-secure twice and finally it resolved. Another issue is the capricorn engine takes long…
Quarantine files deletion
Hello everyone. I have two questions. 1) Does f-secure automatically delete quarantined files after a certain period or it stays forever unless the user manually delete it? 2) Does uninstalling f-secure automatically delete quarantined files or it gets restored after reinstalling the AV?Thank you.
TURN OFF PROTECTION option is now hidden in F-Secure 19.1 ?
Product: F-Secure Ver: 19.1 (June 2023), Windows version The option of "Turn Off Protection" (for X minutes or until reboot) is no longer available under the 'Viruses & Threats' menu.... it appears to have been hidden more deeply: (three vertical bar menu) --> Help & Support --> (?)Support --> [srcoll all the way down] -->…
net::ERR_SSL_PROTOCOL_ERROR
and other net::ERR timeouts are happening on my Safe Browser. It has become unusable and I continually have to hit 'ok'.
Optimize scan on smartphone (& PC)
The FS protection app starts a full scan every time it is recharged. It would be nice if this happens only 1x a day or there is an option how often a scan takes place. For example, the options "daily & weekly" would be quite good, and perhaps with the addition that it then also only takes place when the smartphone is…
Safe Browser not visible in Android app control
Hi, how can the kid's time spent on Safe Browser be limited as its not visible in Android SAFE App Control like other apps? So for example total daily limit 2h of which max 1h could be spent on Safe Browser. Or how could SB be totally disabled? Then I'd allow e.g. only Chrome which can be time controlled.
F-Secure SAFE “full computer scan” seems not to scan all files
The number of files on my MacBook with MacOS Catalina (10.15.7) - the latest version - is about 757,000. F-Secure SAFE “full computer scan” (trial version) only scans about 680,000 files. So less than the number of files on my MacBook. I did also try 2 other antivirus software solutions from company A and company B. The…
Bugi SAFEn käyttöaikarajoituksessa?
Kun lapseni pc-koneessa (win10) tulee ilmoitus "Aikarajoitus täynnä" ja vaihtoehtoina on "Lukitse nyt" tai "Pyydä lisää aikaa" ja kello alkaa laskemaan alaspäin, niin tapahtuu seuraavaa. Jos valitsee pyydä lisää aikaa, se lukitsee koneen ja pyytää järjestelmävalvojan salasanaa. Niin kuin pitääkin. Mutta jos valitsee…
How can I know if a blocking is false positive?
I recently installed AVC Video Enhancer AI to restore some old films. SAFE is blocking the program and identifying it as Trojan Ransomware, but I cannot find any online discussions reporting something similar. What I do find is a lot of reviews of the software, testing etc, so it seems that this is a good software to use.…
F-Secure SAFE ilmoittaa että tilaukseni on vanhentunut?
Itselläni on F-Secure SAFE tilaus yhdessä äitini kanssa. Viime viikolla kun käynnistin koneen, F-Secure aukesi ja ilmoitti että Tilaus on vanhentunut ja suojaustoiminnot ovat poissa käytöstä. Tilaus on voimassa kuitenkin loppuvuoteen asti, ja äitini ilmoitti että hän näkee tililtä että koneeni on suojattu. Mutta kun yritin…
F-Secure Browsing Protection by F-Secure is missing.
F-Secureのブラウザ保護をchromeにインストールして拡張機能を有効にしたがしばらくすると消えてF-Secureから警告が出る。chromeが同期しているほかのデバイスもそれに同期して消えるタイトルどおりです。何者かに消されている感じです。
installing F-Secure Safe on Android 12 phone fails
Hi! Installing F-Secure Safe on my son's phone fails. See the picture included. Phone is new and has Android 12. There should be 3 different settings on screen to alloy F-secure Safe to work properly. But as you can see there are only partly 2 of those on the phone screen. As I alloyed rights for these 2 shuttenly screen…
f-Secure safe aktivointi ei onnistu.
Hei Uusin tilaukseni koneen kautta ja olin sisäänkirjautunut tililleni. Sain kuitenkin kuitin jossa pyydettiin perustamaan uusi tili tuotteen aktivoimiseksi, jota en voi tehdä koska sellainen minulla jo on. Tilini pyytää vain tuoteavainta, eikä suostu uusimaan tilaustani millään. Cleverbridge ilmoitti myös että perusta se…
SAFE frequent crashes at startup on MacOS
Hello, I will start this post by acknowledging the great improvements for the apple silicon support made in the version 18.4. I believe that it took quite some effort to get there and it's paying off. SAFE is now usable on my M1 Pro mac. Thanks for the good work. I will still ask for some effort to iron out some issues…
Brave browser and F-Secure extension
I have recently installed Brave browser in my desktop computer but the browser extension hasn't been added. How can I add the Browser protection add-on by F-Secure? The extension has been added to the Google chrome, Microsoft Edge and Firefox browsers installed in my computer without doing anything on my part but it has…
Tilaus ei aktivoidu
Hei, Ostin SAFEN vuodeksi, mutta silti app ja f-securen sivuilla näkyy vain kokeilujakso. Huomasin, että myös muilla on ollut tätä samaa ongelmaa. Mikä neuvoksi?
Safari Extension iOS - Set up
Simply not working, it can be activated but doesn’t do anything The license is active and valid on the device „Not logged in Log in to F-Secure SAFE to protect yourself while surfing.“
Using plex media server
HI, I recently purchased a licence for F-Secure SAFE and am very happy with it so far. Unfortunatley I dont seem to be able to run my plex media server within my home network from a laptop with SAFE installed. Ive tried adding exceptions to the ignored programs list and to the web address for the plex interface with no…
Ist this from your page? - The new Safe Browsing extension for iOS
when I’m going to use the browser I became this… could somebody tell me what is this?
Safe Browsing Extension is now available on Safari for iPhone and iPad
Hello F-Secure users, We are glad to inform you that we have launched a new extension of Safari for the iOS device to provide better protection for all iPhone and iPad users. The new browsing extension can be enabled on Safari; hence, you will be protected when using Safari on your device with banking and browsing…
F-Secure issues and observation - trial on MacBook with Catalina (10.15.7)
Hello All, I am new here and have been using F-Secure (as a trial) just for a couple of days. Before I used software from another company, but decided it was time for a change. My system is a MacBook with MacOS Catalina (10.15.7). Issues I encountered with F-Secure are listed below as well as my observations. I expected to…
How to get F-Secure support, please help
I am using a trial version of F-Secure SAFE and have some problems. Listed an overview of these here on this help Forum, hoping to get advice or suggestions about the next step(s). Besides a response from a moderator and my reply to his questions, I did not receive any suggestions about what to do next. I understand, it is…
Allow SAFE UI to retain the same dimension set by user
Hello I suggest that once the FS UI has been extended it remains so (saùe dimensions) till next usen it's just a drag to have to re-extend it each time I re-open it thank u
hacking
Hello, Someone is hacking my latop ; He / she put into trash can F-secure SAFE that I installed. He/she make it too with Ccleaner and wipe (To clen my p.c) So I restore it regularly. How could I do ? Thank to you. Clairette
How to turn off F-secure?
I have to turn off my F-secure and install AVG FREE instead. This, because, it is impossible to renew my F-secure subscription through Clever bridge. The payment technology must have changed in some way, because I have renewed it before in 2020, and 2021. However, F-secure does not offer any support, so I Have to choose…
SAFE - Found a virus, what to do
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