F-Secure asks me again, even if I select "Don't ask me again".

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henkesip
henkesip Posts: 2 New Member
in Device Protection

F-Secure keeps reminding me to set up the Google Chrome browser extension. I do not want to install it, so I check "Don't ask me again". How can I confirm that selection? If I click on "Set up" I go right into the setup, which I obviously do not want. If I close the notification via the "x" on the top right, soon the reminder reappears. How can I turn off that reminder for good?

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Answers

  • TVC15
    TVC15 Posts: 150 Influencer

    Hello,

    Until someone comes up with a better work around or solution, you could install it and disable it in the browser extension settings.

    2025-07-04_6-47-28.jpg
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  • henkesip
    henkesip Posts: 2 New Member

    It might solve the notification popping up, and I have not thought of it – so, thank you – but it does not fulfill the condition "I do not want to install it".

    Any solutions preventing the message without actually installing the extension would be greatly appreciated.

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  • Ukko
    Ukko Posts: 3,899 Superuser

    Any solutions preventing the message without actually installing the extension would be greatly appreciated.

    Unless this is a bug in your case, you need to make sure you are not running multiple browser instances or some profiles where (in some of them) the BP addon is installed/enabled. It was previously explained that the current state of things is that an extension must be enabled/installed everywhere (like in all profiles) or disabled/not installed. Using partial set-up will reintroduce this reminder. Or some other variations where there may be a situation of switching the extension states in the browser (or maybe browser state itself).

    I think installing the extension and then disabling it will also trigger the task. If that task remembers your "don't remind me again" choice - then it's strange that the routine doesn't work if you just don't install the extension.

    Overall, there have been a lot of improvements in this topic lately. And although I don't use Google Chrome (and can't check it thoroughly), with Firefox and Edge browsers I can avoid installing extensions, click "don't remind me/don't ask me again" and then not see repeated prompts (or I don't wait long enough; surely no longer than a month or so).

    Have you noticed any peculiarity when exactly the request appears again (after you rejected it and set "don't ask me again")? Any specific action or event? You wrote soon, but how soon does it happen again?

    Thanks.

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