-
2FA code
Hey I noticed while reinstalling one of my devices that I currently no longer have the 2FA code for my FS protection account. Is it possible to get an 2fa reset/removal on that account? Your customer support team instructed me to make post to this forum for additional support as they can't handle it. Best Regards, Jauska
-
Banking Protection active for "Finanzen.net"
The website "Finanzen.net" is providing stock information and investment background information, but is not a banking site. Could you consider removing it from the banking protection database? Or is there a way to exclude certain websites from banking protection locally in anyones personal system?
-
Updating database error.
Another security product is causing conflicts, this is Acronis true image and needs to be on my system for obvious reasons, are you aware of a fix? I am running Windows 10. Kind regards, Walter
-
Advanced options for excluded entries
Dear F-Secure development team, I would like to propose my idea as a frequent user of your product. Most of EDR solutions give their users the ability to specify whether or not the excluded files/folders are ignored for on-demand scan (in F-Secure's case, fsscan.exe utility) or their Behavioral (run-time scan) or both.…
-
Maksaminen ei onnistu uusimisen yhteydessä
Yritin monta kertaa mutta ei vaan onnistu ei myöskään sähköpostin linkistä joten poistin sähköpostin kokonaan. Mitäs nyt tehdään?
-
Internet Security & Scam Protection Installer
Recently i formatted Windows PC, so i looking for installer to install my PC
-
Standalone Installation Option for F‑Secure Password Vault
Request: Enable the option to install F‑Secure components—specifically Password Vault—without deploying the full endpoint protection (antivirus/security features). Background: On my computer, there is already an existing, centrally managed security solution in place. Introducing an additional security layer from F‑Secure…
-
Simplified Chinese interface incorrectly uses Japanese font Yu Gothic UI
Hello, I recently noticed a font display issue in the Simplified Chinese interface of F-Secure. On the "Settings" page, the default UI font for Simplified Chinese appears to be Yu Gothic UI (a Japanese UI font), rather than the correct default font for Simplified Chinese environments – Microsoft YaHei UI. Although Yu…
-
Fehler beim Update
Mein Virenschutz zeigt mir immer wieder an, dass er nicht mehr aktuell ist. Das Update bricht mit Fehlermeldung bei 28% ab.
-
Fehler (0xc000012f) bei der Installation der F-Secure App
Können Sie mir hier weiterhelfen? fsdiag habe ich gemacht,wie kann ich diese Datei an den Support weiter leiten?
-
My F-securessa tehdään huoltotöitä?
Moi, Lauantaina tein tilin ja otin VPN-tilauksen enkä ole kertaakaan päässyt kirjautumaan sisään? Kauanko nämä huollot yleensä kestävät?
-
Account deletion (GDPR)
Hi, I'd like to delete my F-Secure account and cancel the subscription. Haven't found such an option on the website. Kindly ask you to assist. Thanks
-
VPN not connecting.
Hi Everyone, I've been a long time user of the VPN from this company and i'm a user from the UK, But i'm currently have an issue with the VPN, for whatever reason it's just not connecting at all i've tried to change locations and I still get the same issue. I've restarted/shutdown my desktop and I still have the same issue…
-
Can't log in to my account.
Any help please?
-
[Urgent] VPN outage
Does anyone experience VPN service down? I was able to use this afternoon and just now, all nodes are dead no matter switching on and off, change location as well as turning on or off my mobile, networks. No Hydra nor UDP nor wireguard not working. My time is 21:16 HKT GST+8.
-
English-language community
It seems that the maintenance of the English-language community section has calmed down again for a change, as newly activated articles remain unprocessed and the contributor's abilities or conditions to deal with them sensibly are few.
-
Blocking websites manually - MacOS
You can manually block websites that you think are harmful or unsuitable. This only works for Windows. (as you do not allow links to your own website, this would be the KBA): total-windows/latest/en/task_EE2E9FB361DC43BEA642ED2B4C4665AC-latest-en I'd like to have this function for MacOS as well, as currently only automatic…
-
How Secure Are Smart Home Devices During Home Renovation
Most homeowners focus on the physical side of a renovation materials, timelines, costs but very few think about what happens to their smart home security during the process. It's actually one of the most overlooked risks in any major home project. When you're going through a home renovation, multiple contractors, workers,…
-
Frequent VPN interruptions
When using a VPN connection Zurich, Switzerland I encounter frequent interruptions. Sometimes the connection recovers, sometimes the connection is lost, but can be reestablished. However watching TV is not really stable. Is this a typical server problem for Swiss connections via VPN?
-
Which is safer 52-character password or fingerprint?
I use a 52-character master password for the vault. which is safer in terms of hacking using the password or fingerprint? the password could be captured by a keystroke logger right? is there a similar tech for capturing fingerprints?
-
VPN ein - Drucken nicht möglich
Seit Monaten stehe ich in Kontakt mit dem Support, aber er ist träge und kann nicht helfen. Problem: Bei eingeschaltetem VPN zeigt mein Drucker "offline" an und druckt nicht, obwohl ich mein WLAN als vertrauenswürdiges Netzwerk angegeben habe. Schalte ich VPN aus, druckt er. Dieses Problem habe ich in den Fragen schon…
-
VPN stoppar visning av Arlo kameror
Jag har plötsligt råkat ut för att VPN stoppar visningen från mina Arlo säkerhetskameror. Gäller både från WIN PC och i androidappen
-
PROBLEM REPORT: CANNOT ALLOW/RESTORE FILES FROM QUARANTINE THAT DO NOT BEHAVE LIKE VIRUS
PLEASE! NO ONE BUT A F-SECURE EMPLOYEE REPLY TO MY PROBLEM REPORT! Edition: F-Secure Internet Security Version: 26.3 I am a professional pentester. Therefore, I use files that have triggered F-Secure's antivirus in the past. I was always able to Allow/Restore those files from F-Secure's Quarantine and place into the…
-
Englanninkielinen yhteisöpalsta
Näyttää siltä että englanninkielisen yhteisöpalstan ylläpito on taas vaihteeksi rauhoittunut kun uudet aktivoidut artikkelit jäävät käsittelemättä ja kontribuuttorin kyvyt tai edellytykset puuttua niihin järkevästi ovat vähissä. https://community.f-secure.com/en Yhteisöön ei suomenkieliselle palstalle saa avattua yleistä…
-
[Bug Report] Google Play Store loses network connection via F-Secure Total VPN on Honor (MagicOS 10)
Hello F-Secure team and community, I would like to report a bug regarding the F-Secure Total Android app on my Honor device running MagicOS 10. Issue Description:The Google Play Store and any other Google apps except for Chrome fails to connect to the internet when the F-Secure VPN is active. Specific Behavior: If I…
-
False Positive: Legitimate CySEC-regulated broker In2Markets.com incorrectly flagged as scam
Hello F-Secure Community, We are the team behind In2Markets.com, a fully licensed investment broker regulated by the Cyprus Securities and Exchange Commission (CySEC) under licence number 263/14. Our CySEC registration is publicly verifiable in the official CySEC register:…
-
see Web Browsing section - False Positive report: CySEC-regulated broker
We have posted an important false positive report regarding In2Markets.com in the Web Browsing section. F-Secure is incorrectly flagging our CySEC-regulated broker as "scam". We would appreciate any assistance or guidance from the F-Secure team. You can find our full post here:…
-
OnePlus 5
Miksi OnePlus ce 5 5 G sammuttaa fsecuren säännöllisesti? Olen antanut ohjelmalle kaikki luvat, tausta toiminnot on sallittu ja akun optimointi on poissa käytöstä. Katsoivat myös puhelin liikkeessä, että kaikki asetukset pitäisi olla ok?
-
en pysty maksamaan uusimista, vastaukseksi tulee vain, että tapahtuma on keskeytetty lisäksi tulee t
missä vastaus?
-
Passkeys in Password Vault?
Now that most governments are advising that passkeys should be used in preference to passwords, what are the plans for F-Secure to enable the generation and management of passkeys (as well as passwords) in their products?
