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Adapt User Interface of F-Secure IS to the one of Clean-Up Tool or Freedom
Hi developers, I've alawys struggled with the UI and design of the Internet Security windows. But since I've been using F-Secure IS I always was satisfied with the level of protection, CPU and memory load and the overall the convenience of your products. But,I like the new design (themes) of the UI of your Clean-Up Tool or…
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for Windows 10 Beyond 2028
Dear F-Secure Support Team / Product Management Team, I hope this email finds you well. I am writing to you as a loyal user of F-Secure, having trusted and used your security services continuously since 2018. Recently, I noticed on your official website that F-Secure plans to support Windows 10 until January 2028. While I…
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Looking for the original F-Secure 26.4 installer for macOS
Title: Looking for the original F-Secure 26.4 installer for macOS Hello everyone, I am looking for the original F-Secure installer for Mac, version 26.4, preferably build 68505, as a .pkg or .mpkg file. I need this version for a Mac running macOS 12 Monterey, because newer F-Secure versions are no longer supported on that…
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update trial f-secure
I accidentally purchased a new F-Secure subscription outside my account instead of renewing my existing My F-Secure account.
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Beta expired, error on trying to renew
Can you help?
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memory problem
Subject: Kernel pool memory leak — rtp1.sys/rtp2.sys retain process object references (~250,000 zombie processes, ~2.8 GB kernel pool in 48 h) PRODUCT AND ENVIRONMENT Product: F-Secure 26.6 (updated 2026-07-11) Drivers involved: rtp1.sys and rtp2.sys — "Avira real-time protection filter driver", file version 1.1.2604.8565,…
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FS Protection macOS releases (2026)
Beta releases for macOS during 2026 will be posted under this continuous thread. Threads for older releases: 2025: 2024:
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Tilaukseni ei ole uusiutunut
Tein jatkotilauksen 20.5.2026 ja maksoin 24 kk jakson. Vastauksena sain, että toimitus viivästyy hieman. Tilaus ei kuitenkaan vieläkään ole uusiutunut.
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Delete My Account
How do I request my account be deleted?
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What is the average review time of the extensions submitted site?
Hello, In the past when I've submitted a website using the website Support option, and enabled a email reply, would receive one when a website was reviewed. With the browser extension dropdown options, how long does it take for F-Secure to review, analyze a reported site? I know this is probably to short a time period for…
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Chrome suojaus on lakannut toimimasta.
Helppokäyttöisyyden käyttölupa. Samsung.
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Synkronointi puhelimeen ei toimi - "salasana väärä"
Synkronointikoodin luonti tietokoneelta toimii ja se kelpaa puhelimen sovellukselle, mutta kun synkronointia viimeistelee syöttämällä pääsalasanan (joka toimii oikein tietokoneella) ei se kelpaa puhelinsovellukselle vaikka se on varmuudella oikein. Miten saan synkronoitua holvin?
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Do Daily Reward Systems Improve Gaming, or Do They Create Pressure?”
Many mobile games today use daily reward systems to keep players active. Every 24 hours, users get bonuses—coins, spins, points, or special items—just for logging in. Games like bounty gam e also use this system, making players feel rewarded for showing up consistently. But a debate is growing around whether this feature…
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How do you usually stay safe online?
Hi everyone, I’m exploring different ways people protect themselves online, especially with increasing phishing and malware threats. I’d love to know what security habits you follow daily and which F-Secure features you find most helpful for staying safe. Looking forward to learning from the community and sharing insights.…
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Motorola Edge 60 Fusion - Manufacturer update prevents F-Secure use for the second time - need help
After every manufacturer update of the Motorola Edge 60 Fusion, F-Secure Total no longer starts. This happened for the second time yesterday. After the previous update from Motorola and reporting it via the app store, I was finally able to set up the software again just three days ago. What is going wrong?I need help! By…
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Using FSecure Total VPN solves my issue with Apple Devices app (Win 11).
Bought new iPhone 16. Opens it, it demands update, connects to Win 11 PC with Apple Devices app and tries to update iPhone 16 with it. Update gets stuck and fails. After 12 hours of intense work solving the issue the Apple Devices app is NOT working I bump into a post the suggests to try put VPN on. Opens FSecure, puts VPN…
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Surprised by F-Secure’s Low Detection Score in Recent Antivirus Test?
https://unwire.hk/2025/06/16/antivirus/tech-secure/ In the latest antivirus comparison by Unwire.hk, F-Secure with only 3 points in the manual scan test — failing to detect several malicious samples. What are your thoughts on this result? Do you agree with the test methodology, or have different experiences?
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Hackers have ruined my life
I bought a new phone and that's when it started happening. At least that's what I thought. Slowly I think it was happening before then but full on after the new phone maybe the SIM card was cloned by the guy I bought it from at the store who keep giving me discounts on the phone that I wasn't supposed to get because it was…
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Website incorrectly blocked for 2+ weeks — No response on 2 open cases
Hello F-Secure, I am the owner of a legitimate Dutch business website that has been incorrectly blocked by F-Secure Browsing Protection for over two weeks. The block affects customers of Dutch ISPs Ziggo and KPN, both of which use F-Secure technology. I have submitted two formal false positive reports through official…
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Olisin aloittanut keskustelun, mutta se ei onnistunut, koska kategoria ei ollut valittavissa. Miksi?
Bugi?
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Important new (June 25) information about the ESU program for F-Secure and Windows 10 users
Microsoft has quietly announced that the Windows 10 Extended Support Update program will continue for an additional year, now until October 2027, free of charge, if you sign in to Windows 10 with a Microsoft account. Originally, the Windows 10 Extended Support program was supposed to last for consumers for only one year,…
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Vaimon puhelimen vaihto
Hei. Meillä on perheessä käytössä Fsecure total palvelu,joka antaa suojaa viidelle laitteelle. Vaimon puhelin vaihdettiin uuteen. Sain poistettua vanhan puhelimen järjestelmästä mutta uuden laitteen käyttöönotto ei onnistu. Laitteet ovat 2 android puelinta 2android tabletti sekä microsoft läppäri.
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More VPN servers
I love the VPN service of F-secure, but it is such a pity that the locations have been the same for a long time. Would absolutely appreciate if more countries, especially from Eastern Europe, were added: ex. Turkey, etc.
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Subscription renewal
Is email address 'beta@f-secure.com' still valid to request renewal? (This was given in a reply on year 2024…) Or am I supposed to do it via this forum, perhaps? 6 days remaining.
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Banking-Schutz
Hallo, bei mir spricht der Banking-Schutz nicht bei allen Banken an. Ich habe in den Einstellungen nur die Möglichkeit Banking-Schutz ein oder aus gefunden. Eine Differenzierung hinsichtlich der Banken aber nicht. Ist dies nun ein Bug oder gibt es Einschränkungen? Vielen Dank im Voraus. Andreas
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la suscripcion automatica solo para tres meses, porqué
Renovacion Beta
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Suspicious Sample Submission
Good day! I just experienced the problem when I upload the suspicious samples from F-Secure website, the website stucked at "Preparing file for upload". Forever. I know the product list not include FS Protection, can it be add there? Also, the file size is limited to only 100MB which today is not enough. Some are large,…
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F-Securen käyttäjien tilauksia ja maksuja hoitaa vain englanniksi saksalainen Cleverbridge. Miksi?
Cleverbridgen asiakastukeen pitää kysymys esittää englanniksi ja vastauksen saa myös englanniksi. Jouduin itse ottamaan sinne yhteyttä Visa -kortti asioissa. Kyllä oli vähän haastavaa muotoilla kysymys englanniksi ja tuli mieleen, että "saikohan varmasti ilmaistua itsensä oikein?" Kuvassa tukipyyntölomake Amerikan…
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Tilauksen uusiminen
Mikset tilauksta ole uusittu, vaikka olen ostanut kolmen vuoden jatkotilauksen Gigantista marraskussa 2025.
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Payment with MobilePay or similar
Could you please make it possible to pay invoices using MobilePay or a similar app? The Klarna invoice didn't work, so I had to pay using my online banking credentials—which we are advised to use only when logging directly into the bank. I will not be renewing my subscription if online banking or providing account details…
