Can I not use my previous but valid internet security key?

SanTo Posts: 1 New Member

In June I purchased a 3 device/1 year Internet security license. The key was entered during installation and the application worked. Unfortunately, I had to buy a new SSD drive and now I can't find an installer where I can give my valid key, only the login option is offered by the installers now. Here I can log in but the key is not accepted. Is my still valid key lost or how can I use it?

Thank you for your help!

Accepted Answer


  • PawełP
    PawełP Posts: 228 Moderator

    Hi @SanTo

    Welcome to the F-Secure Community. Thank you for your post.

    I will help you with pleasure.

    I'll send you privet message on community.

    Have a nice day

    Making every digital moment secure, for everyone

  • julliej
    julliej Posts: 2 Observer

    If you have a valid license key for your Internet security software but are unable to find an installer that accepts it, consider reaching out to the software's customer support for assistance. They can guide you on how to use your existing key with a new installation or provide a solution to your specific issue.

  • Dasharath_405
    Dasharath_405 Posts: 1 New Member

    Unable to install the product with a Licence key.

  • Firmy
    Firmy Posts: 1,738 Community Manager

    Hello @Dasharath_405

    Welcome to the F-Secure Community. Thank you for your comment.

    I have sent you a private message, please share the license key with me.

    Thank you.

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