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Entering keys into my F Secure account
If I add a Key to my empty "my f secure" portal, will it start counting down? or does it wait for me to download and begin actually using it. Thanks
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Future Brave compatibility?
I see a reply in January 2023 stating that the F-Secure extension is not compatible with the Brave browser. Can I ask whether this has changed since then, or is likely to change in the near future, on both Windows and Android? Brave is increasingly popular, especially with privacy- and security-aware users, the key market…
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another, McAfee, keeps telling I have a virus
What about trust and quality of discovering viruses in computers. Are there different possibilities for companies discovering viruses in home computers? How comparing their work? Can I have several companies doing the same thing?
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I can not connect as my own count
Hello, I think that people took control about my pc just because I can not connect as my own FSecure count on my own pc : They ask me to change user and I can not too reinstall FSecure total.
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'database update in progress' but never finishes, Internet Security 19.2 (51879) on macOS 12.6.7
Hi, it seems like my F-Secure Internet Security 19.2 (51879) never finishes the database update. Database version 2023-10-11_11 on macOS 12.6.7. Is this a known issue? Have other people in the community experienced the same problem? I already restarted my machine but this does not seem to make a difference. I also clicked…
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Internet connection drops constantly with Freedome
Hey team, I've had multiple F-Secure products for 25+ years on every platform known to man and as CTO across multiple international organizations, I have always advocated for them. Until now. For the last year or so, our international teams have been consistently reporting the same issue: On Windows machines (among others…
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Subscription added, but devices are unprotected
Hi, I bought Fsecure Total and it looks like the subscription was added but it doesn't cover devices. I added a screenshot as an example how it doesn't work
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Why F-Secure app on macOS keeps popping up
F-secure app 19.3 on macOS 12.6.9 keeps popping up every few minutes. Critical task flashes and goes away. "Subscription is expiring" task is displayed (it's not, still have over 100 days left). Nowhere to disable this behaviour. How to prevent this? uninstall whole thing?
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Subscription becomes invalid after F-Secure software updates.
I am a F-Secure user in Taiwan. My 3-year Subscription becomes invalid after F-Secure software updates. Shall I paste my licsese code here? The support is not really good.
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I bought a 25 VPN license for 18 but can't install more than 9 laptop!
Hi, I have bought 25 F-secure VPN licenses for our company laptop users but seems that only can be installed on 9 laptops. Any help, please? Once I have 25 licenses how can I expand the VPN installation to the rest of the team's laptops?
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F-secure doesnt work
I get SPAM or false notifications from nonsishmouctly about 3 - 5 every MINUTE(!!) and have therefore anonced quitting F-secure march 2024. F-securte had done nothing about these introutions, so far. Also I cant express difficulties in english. Thats also a mojor draw back. These other like McAfee tells me to scan. Scan…
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2fa for Vault?
Would be great if F-secure password vault had an integrated 2fa feature in it. Wonder if F-secure has any plans to implement it in the future?
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Problem with Star Money
Ever since I installed F-Secure a couple of weeks ago, I have been having massive problems with my banking APP in Windows, Star Money Deluxe 14. It either reacts incredibly slowly or crashes. Any ideas?
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Internet Security no longer working after factory reset of windows.
Hello there, I have been a long and "loyal" customer of F-Secure products, but this is the worse customer experience ever. A while ago, I purchased another license for F-Secure Internet Security, which is still running fine on my devices. I had to reset Windows on one of my devices and was really surprised, to put it…
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I have duplicated my accounts and would like a refund please
I have duplicated my accounts yesterday in error when logging in. I have a discounted account with work and now a full price one as when I logged in it said expired and informed me to renew. I want to continue with the discounted account and end the new one generated yesterday I have tried twitter and no response and was…
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Unable to airdrop from ipad to macbook
Used to be able to do so but since renewing subscription it no longer works. I have an ipad pro and a macbook air with Sonoma OS
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Remove the family rules
Hello, By mistake I switched the family rules to my daughter´s computer to my computer. How can I switch back the family rules from my computer back to my daughter´s computer? I would be grateful for your help.
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Can't login
I purchased/upgraded to Total today and I'm going around in circles not being able to login to my account. Annoying 5 day free ID protection keeps taking over screen when I've just paid £35 for Total. Please help me Kind regards Pogue
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renewal of subscription from the old application
good day, in the old application I had an activated key until 2025 and now it has been cancelled. what should I do?? I had honestly paid for the key.
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I need to cancel my subscription
How do I cancel my subscription?
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F Secure Total
Hej! Jag har nu ikväll förnyat/ köpt nytt f-secure paket för 3 datorer. När jag vill logga in på mitt konto så kommer jag inte vidare utan möts av texten : " Vi märkte att du redan har köpt en licens via F-Secures webbplats, men du har inte aktiverat den ännu. Vänligen följ knappen Skapa ett konto för My F-Secure i…
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Can items on the ID Monitoring list of breeches be made deletable?
I suspect not but it would be useful if this could be added to a future product update. Once the recomended action is taken to address the breech it should be deletable to leave only outstanding breeches to be addressed. It would also make new breeches more noticeable. Does anybody else think this would be a useful…
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How can I get a subscription code to renew my service?
How can I get a subscription code to renew my service?
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Old F-secure (internet security) key go trash?
The old one (internet security) won't accept it and can't install it, if it won't accept my key that I gave money for, never again f-secure
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Product update
Hello. I hope everyone is doing great. I am new to f-secure and have two questions: i) Is product update automatic or manual with f-secure. To elaborate, do I have to manually download and run the exe file to update the product version or f-secure automatically updates the product? ii)What is the function of 'ultralight…
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Unable to access the Norwegian channel NRK from abroad.
HI! When trying to access tv.nrk.no will you only get this message: Originale message: "Det virker som om du benytter deg av en VPNtjeneste. Skru av denne tjenesten og prøv igjen. For mer informasjon, gå til info.nrk.no." translated: "It appears as if you are using a VPN service. Turn off this service and try again. For…
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Freedome VPN Not connecting
hello, since few hours ago or a day almost, the VPN does not connect. Tried restarting my PC it just stucks on Connecting as shown on screenshot. Anyone else is having this issue right now? I cant connect to any country. Please fix this issue, thank you.
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Can you recommend any useful features or tips for getting the most out of the F-Secure app?
Can you recommend any useful features or tips for getting the most out of the F-Secure app?
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all my mails is locked by F-Secure - what do I do ?
all my mails is locked by F-Secure - what do I do ?
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Where do I find ID-protection installation i F-Secure Total
Where do I find ID-protection installation i F-Secure Total? I am in Windows11 Logged in to My-FSecure but I do not realize where I can find the installation of ID-protection. Did browse the community but no help so far. Please help