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Manage the devices using VPN Freedome
Dear all, I have the SAFE subscription with 5 devices. Since a few weeks, when I log in to my F-secure (https://my.f-secure.com/portal/welcome), I can manage the devices for F-Secure (the antivirus) but not for the VPN. In the menu, I read only F-Secure and ID-Monitoring. Before, there was also a menu for VPN. How I remove…
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Google Lead Services verhindert Webseitenaufruf auf Google suchen
Hallo, seit ein paar Tagen verhindert der Browserschutz von F-Secure das Öffnen von Suchergebnissen mit Google suchen. Hier Vorzugweise die erste Bilderreihe. Nach ausschalten von Browserschutz F-Secure Ist das Problem nicht mehr vorhanden. Dieses Problem besteht bei den Browsern Chrom, Firefox sowie Microsoft Edge, Also…
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Poor threat protection to poor support options
I mean, I thought you would still be using proper support ticketing by emails and here we are enclosing to 'Community' stupidity. No wonder we don't get nothing out of this. Also, who uses protection without option to scan folder or right click to scan. I don't see it, it's pretty useless protection if you ask me, This is…
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Uninstall F-Secure Anti-Virus
This discussion was created from comments split from: total uninstall of F-Secure Anti-Virus protection.
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Cannot activate F-Secure FREEDOME
Dear Sir or Madam, we have purchased numerous licenses for F-Secure FREEDOME on stock in 2021. These licenses have not been redeemed so far. Unfortunately, we have to note that not a single one of the purchased licenses can now be used. Our reseller states that the term of the license only starts on the date of activation.…
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Add an enhanced firewall
Hello, I am a new user of F-Secure Total and I really like your security solution but I am surprised that F-Secure does not have a firewall integrated into your security suite, certainly the Windows firewall is sufficient if it is configure well but I think it would be preferable to have an improved firewall in F-Secure…
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Firewall?
😶Please add firewall in F-Secure Safe you provide the best protection but to block heavy instrutions,Online Threats and other You need to provide users a Robust Firewall like your Robust Protection Or else users will get attracted to other AV progams giving good protection with firewall.So please develop a Robust Firewall…
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F-Secure banking protection issue
In the morning of 05th September 2023 F-Secure Banking protection was working perfectly, later that day it just stopped working. When I just do a search on google in either Firefox or chrome, I just get a grey question mark instead of the green tick (for all sites). When I go to my bank, the banking protection border fails…
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Message constant
Depuis quelques jours, j'ai constamment un message de F-Sécure qui m'écrit: La protection antivirus a bloqué un fichier dangereux. Pour le supprimer, redémarrez votre ordinateur. Je l'ai redémarré plusieurs fois, mais le message revient toujours. Le fichier en question serait: PotentiallyUnwanted :W32/App.6ef8310627!Online…
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Completely remove F-Secure app
This discussion was created from comments split from: total uninstall of F-Secure Anti-Virus protection.
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Notification for blocked websites
Hi, a few days ago I had massive technical problems with the web GUI of an internal server. Today I discovered by chance that F-Secure has blocked this page and caused my problems. F-Secure should definitely send a pop-up notification when it blocks a site, or a script, so that people even think that F-Secure is the…
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Can i unlock my device?
My nokia e5 phone is locked. Please help me to unlock my device. i forget my password
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vpn not connecting manually at all? only when its started with windows?
when i try to start vpn on my total security it just disconnects me from internet and wont connect to internet. only thing what works is having it start with windows. but i dont need vpn full time, and when im watching twitch for example it disconnects and connects every second from chat, making it annoying if i have it on…
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Password managers plugin not working on LibreWolf
Hello! Just started using LibreWolf and downloaded the password manager app to it. Just a little problem i cannot get it to work. Its working properly on MS Edge, Chrome and normal firefox. It always gets error when i try to paste and validate the auth key to the plugin. Any ideas?
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New laptop, installed Freedome app to Windows 11, but cannot insert subscription code
Hello, I have an active Freedome account till August 15, 2024. I got a new laptop and log in to my account, but the system only gives me a trial account. There is no place where I could insert my active subscription code. Can you advice?
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antivirus
I have some problem with the antivirus. I keep getting a message to reboot because there is a problem. I do a virus search and can't find anything. however I still have the message on my computer. I am sending you a screen shot for you to see. tell me how to deal with it. use for ans wering my email…
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FS ID Guardian for PC Releases
Release 5.3.1184 (5.2 beta 1) New features: Edge support, i.e. added Edge browser extension and install button for it in settings UI. Added Edge support to password import. Improvements: When installing browser extension, extension store is opened in corresponding browser. Improved onboarding (registration) UIs by taking…
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Trojan.Phishing deleted but from where i.e. what was the email or web site ?
You tool correctly found and deleted CaseAMZ-97745 virus but your log info does not tell what was the email or web-site where it found the email. How do I know who to block or contact to warn him/her about the viruses ?
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Hard to update FreeDome
TOINEN kerta kun FreeDome päivitys paskaa Please make the update easier; I paid 52EUr or something (mxxxxxxxxxxxx@gmail.com) IF THIS is not clear return my subcrionn; something like 53eur rgsrd Mauri tel:xxxxxxxxxxxx Edit: PII removed
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How to bypass VPN for certain sites?
Hi, I've been using Freedome VPN for a while which is working fine. I need to bypass VPN for certain sites so I add a static route for that specific site to bypass VPN which worked fine until the version 2.43.809. The static route cmd I use: (I use WIFI IP/IF instead of VPN IP in below command) route -p delete…
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VPN
I have big problem to watch tv channels from Sweden. Often it appear on screen : Your hiding behind a VPN client. Shut it of.
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Why is my F-Secure showing Security Cloud Unavailable
Hello. This is showing on my menu bar, with a yellow warning circle. How can I put this right? I am using macOS Ventura 13.4.1 Thanks for any help
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Internet Security install problem
When I try to install Internet Security, I get a table asking me to update Windows. My computer is running Windows 11 with all the latest updates. What can I do about this problem?
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FS Protection 19.2 beta 1 - Security product removal notification - coming every time
Hi, This notification is shown each time I start my Windows 11 laptop, even from hibernation. I always ask to ignore it and not ask again, but it comes back each time. Regards. Julien Fritsch
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My F-Secure Freedome VPN subscription wont show
I have a subscription for F-Secure Freedome VPN on my phone via apple app store but will not show as active on my PC when I log in to the website. My phone shows that the subscription doesn't expire until 28 April 2024.. any help would be most appreciated as I would like to protect my devices.
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Move browser protection plugin to the network filter level
Installing an additional browser plugin is not state of the art, if possible move this functionality to the network filter level of your products. Addional browser plugins may stay available for non F-Secure customers as an additional information source.
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Adblocking
awesome app but absolutely hate all the intrusive ads everywhere can you guys make Fsecure Safe ad free please and thanks :) :)
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VPN activation problem
Trying to activate my VPN, bought from Proshop netshop. Then i get the question window: Where did you buy your order? (Mistä ostiti tilauksesi?) Proshop is not on the list shown. What can I do? Regards, Ossi
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How do I unblock a website on my child's phone?
Hi! So I have the Fsecure app on my child's phone to use for safe browsing, rather than giving him access to safari. He uses his phone in school for various activities but can't get into www.blooket.com. he tries to log in with his school google ID but it says "you shouldn't surf here" because it is restricted by family…
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Running Freedome on Linux? Any Future Hardware Plans?
Hi, I'm in need of some extreme help! I just wanted if F-Secure had any plans to allow Freedome to work on a Linux PC? Also, I completely trust F-Secure so I just wanted to know if there were any plans for F-Secure to release hardware products that enhance user privacy and security? Any help would be appreciated!
