Why did an update come suddently?

Jamarionsan
Jamarionsan Posts: 1 New Member
edited September 9 in Device Protection

I completely freaked out when I did a virus scan of the whole computer and it kept throwing me out of f-secure, why hadn't there been a notification to update first?

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Accepted Answer

  • CarolinaC
    CarolinaC Posts: 132 Moderator
    Answer ✓

    Hello @Jamarionsan ,

    thank you for contacting us.

    The updates usually happen in the background therefore you might have not received a notification about it. However, if there are any missing updates, you will see immediately on the start page of the program that there is a an action required, for example. Please also make sure that your Windows is up to date so that the program can install the updates without any problems. 

    Has the problem been fixed so far or are there other problems with the update/scan? Please let me know and I will be happy to help you further.

    Best regards.

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