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F-Secure won't start the automaticly weekly scan of my computer.
I have set my F-secure scan, to a automaticly weekly scan on my computer for every tuesday at 19:00 hr. In my settings I can see that the next scan will be started on this date. Unfortunately, when the day/time is reached, the scan don't start. Sometimes the scan is started at a random day/time, but I can not find where…
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Change of email address for F-Secure Community Account
Hello, I would like to change the email address für my F-Secure Community Account. I expected that I could do this in the 'Account & Privacy settings' section of my account. Obviously this option is not available there. After searching the community posts I couldn't figure out how to do that. Is it possible to change the…
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fs protection account
My account isn't auto-renewing,The Account is:jxxxxx@outlook.com Edit: PII removed
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F-Secure Password Manager
Hi There! What happens if I run out of subscriptions and I have my passwords saved in the password manager. Will I lose access to them ?
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How to get a refund?
Hi I bought VPN and I would like to get a refund. After getting bounced around a few broken links I have filled the form at the ecommerce partner site (Cleverbridge) and I have heard nothing. Right now the 30 day money back guarantee is starting to feel a bit sketchy!
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How can I use my 25 included F-Secure Total licenses when I can only create up to 8 users ?
Hello, How can I use my 25 included F-Secure Total licenses when I can only create up to 8 users on the platform? Is it possible to assign multiple licenses to one user? Thank you for your answers. Have a great day!
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VPN Deutschland Falkenstein Probleme
Hallo zusammen, seitdem ich Total habe und VPN Aktieviert ist, habe ich massive Probleme. Mehrere Seiten werden nicht geöffnet. Ich E-Mails werden nicht mehr abgerufen. Sehr langsame Verbindung! 50 Mbit Leitung fällt auf 4,7 und 39 Ping. Ich muss immer auf Österreich wechseln, damit ich mich im Netzt bewegen kann. Dass…
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Coud'nt get my nas with Freedome on
Unable to access my NAS in my local network with the host name when FREEDOME VPN is on. I've put the IP in host file but cannot access to. Does somebody has any idea?
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MacOS Freedome VPN Client Can No Longer Connect
Since yesterday my MacOS clients can no longer connect to Freedome vpn servers.
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Windows phone link
What is the cyber risk of linking Android phone to Windows? Can someone with unauthorized access to Windows hack it and gain access to the Bank ID? How does F-Secure Safe protect link to different phones?
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Mobile security, child lock and application categories
Android phone (samsung galaxy trend) Mobile security and the child lock application -> 1. Games should be in own folders, when you block game application you have to disable only in one place! 2. When you allow game application it should ask you -> if you want to allow this application one time or always! 3. games and…
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Renew
hello my beta program subscription expired on the 2nd, but it has not yet auto-renewed thanks
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Search result mark not appeared for Chrome and Edge
The safe mark for search result stop appearing. Only Firefox showing the result for all link. Bugs?
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Apple TV Support
This discussion was created from comments split from: Apple TV support.
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Total Password vault inaccessible
Hi, as of a few days ago I lost access to my password vault - trying to access it gives me an error and a suggestion to reboot or restart the application on windows. Restarting has no effect, still same error (tried numerous times). No idea on how to just restart the application, but can't see why this should have a…
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Switching/Upgrading from F-Secure Anti-Virus to Total
Hello, I received a notification today that my existing product F-Secure Anti-Virus will be discontinued and replaced with F-Secure Total. I only need the anti-virus protection on Windows. Can I disable the other features of Total? The popup advertise, that I could use my current subscription with the new Total. How can I…
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Freedome blocks the Android Auto App
I am using Android Auto along with the Motorola MA1 adapter. It happens that Freedome is blocking Android Auto resulting in connection failure. I wanted to put AA on the whitelist but it does not appear on the list of Apps. Is there any solution other than shutting the VPN off manually?
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Does F-Secure Total have an anti-spam filter?
I have currently switched to F-Secure Total and miss an antispam filter.
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TrojanSMS-PA
Two mobile phones received a message "Google app is infected - immediately uninstall". I checked both phones with F-Secure virus protection and found nothing. What should I do ?
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Need some help with F Secure Internet Security product.
Hello, I've recently bought F Secure Internet Security licence key. However when i download F Secure Internet Security installer from the official site it seems to install FSecure Total version of the product, so I can't redeem the code I've bought. Is there any way to download the "older" installer of F Secure Internet…
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Microsoft Real Time protection disabled
This discussion was created from comments split from: Mail from Microsoft that realtime protection is disabled on startup.
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"How can you verify the legitimacy of shortened links?"
"You can receive shortened links from friends, organizations, or even strangers, often shared via chat, email, or SMS. How can you determine if the source is trustworthy?"
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Browsing Protection is not working on Google Search Result on Edge / Chrome
Hello there, I observed that Browsing Protection is not working on Google Search Results, it happens since yesterday night (27/10/2023) on both of my PC and Laptop while F-Secure Total installed. All browsers and FS Total are up-to-current, resinstalling the plug-ins nor browser fresh insllation cannnot solve the problem.…
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Nach Update des F-Secure Total vom 19.10.2023 wird Thunderbird Serververbindung verweigert.
Nach Update des F-Secure Total vom 19.10.2023 wird Thunderbird die Serververbindung verweigert. Betriebssystem Windows 11 wurde hinsichtlich Firewall-Einstellungen bereits geprüft. Diese Problem gab es vor einigen Monaten nach einem Update bereits schon einmal. Ich bin es leid und bin in Versuchung, ein anders…
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Error in installation
When I tried to install F-Secure Total, the installation window only reached 99% and was hanging from then on. I closed the window and tried to start setup again, but nothing happened. I uninstalled what was installed and tried setup again with the same result. What to do?
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old-school query
Hi, new here but longtime f-secure user. I have been served by 'Total' for the past year but when the subscription ran out I decided to downgrade to Anti-Virus. After wasting many a cumbersome minutes just to able to reach an endpoint where I could do this on f-secure.com Cleversome whatever fail PayPal and I end up with…
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Du my fsecure work I russia
I’m traveling to Russia for family issues. can somebody is f-Secre VPN still working in Russia. I heard that they have closed down many providers ther.
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how do you check shortened links for being legit?
Yoy can get shortned links from friends or organsiations and from strangers. They can send themnin a chat, email or sms. How do you check if the source is legit?
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Support Linux or OpenVPN in F-Secure VPN
I know you have gotten this feature request quite many times already, all the way since 2015 as far as I can see. And now here it comes again. Please add support for Linux or publish the necessary OpenVPN files (as far as I can see, you already use openVPN internally). One important feature to use a VPN solution for is not…
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Annoying Pop up on subscription reminder every 1minute
My package is due for renewal in 121 days, however for the week I have been getting a pop up every 1minute saying I needed to renew my package. I use Mac. This is really annoying as I can barely work. I have tried everything to disable it. Please help.