is fscbootstrapnative a F-Secure process under macOS?
Accepted Answer
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Hello,
I apologize for only responding now, but I have been unavailable for the past week.
The diagnostic data has been analyzed by our technicians and a solution to the problem has been found. Its implementation requires the application of changes, which will be introduced in the next version of the program, i.e. 19.5. It is already being prepared for publication and should be available soon.
So please be patient for a while longer.
Regards
Pawel
Making every digital moment secure, for everyone
Answers
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Hi
Thank you for your post.
Yes, it’s the process our browser extensions use to communicate with the product. Please collect the diagnostic data. We’ll check what might be causing an abnormal memory usage.
Under this link you'll find the guidelines how to collect the diagnostic data:
Using the support tool | Total | Latest | F-Secure User Guides
Please send them to me in privet message on our forum.
Have a great day
Pawel
Making every digital moment secure, for everyone
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Hi Pawel,
Thank you for your reply. No worries, it is not a severe problem. There is a workaround available, restart the Google Chrome once in a while.
Good to hear your team found the root cause of the issue. It also took me several tries to successfully generate the diagnostics file that would contain relevant measurement information. Looking forward to the upcoming update.
Regards,
Frank