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What is happening currently with the my.f-secure.com website? Password resets not working.
I have notice lately that every single time I navigate to my.f-secure.com/login and enter logon credentials, that the webpage indicates that the password is wrong every single time. So I choose the "Forgot Password" option and get a password reset link that includes:…
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Subscription is active, but I recive message "Your subscription has expired"
i not able to scan virus. eventhough still valid until 2025
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Freedome/VPN doesn't work with Tailscale on a Mac
I have been using both F-Secure Freedome/VPN and Tailscale for several years. Until recently I have been able to keep Tailscale running in the background while making a connection with Freedome. I start and connect Freedome only when I really need it, which is perhaps once in a month. About 2 months ago I started noticing…
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Add trusted subnets to Freedome, not just a trusted network!
Hello. I know this has been discussed in the past but not implemented? It does apply to either a wired or wireless based network topology with several internal subnets I would like to be able to reach a NAS unit placed on another network segment than my /Windows client computers while keeping the Freedome connection…
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Ping value on Android mobiles
Typically 200+ ms, how can I setup Public Tunneling, in order to BLOCK Spyware?!
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Frank Morrone
I can not get into my keybank cashback rewards. I can get into everything else on keybank but that
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Different dates for the duration of my license?
Different dates for the duration of my license? I have an antivirus program installed on my computer My F-Secure. I have the ability to use it on 4 other devices, but I only use it on my laptop. The license term of the program on my computer and that which is in my account on the F-Secure site, are different for as long as…
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unable to use various yle areena services abroad despite using Espoo (FIN) as location
I have tried to use various services of yle areena while abroad (yle areena - Search (bing.com)). Most of the items result in "oops! something went wrong " and not allowing me to use those services - this was less of a problem earlier - any suggestions ?
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What happened to YouTube Red Originals?
YouTube Red Originals were rebranded as YouTube Premium Originals. YouTube Red, the subscription service, was rebranded as YouTube Premium, which includes ad-free access to YouTube, access to YouTube Originals, and other benefits. The change was made to better emphasize the broader range of features offered by the…
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Run ab-initio graph through java?
I'm trying to create a java based automated testing framework where users can run ab-initio graphs and compare results. Is it possible to execute an ab-initio graph through java? There's an AIR SANDBOX command in unix which I believe can be used to execute ab-initio graphs. How do I get this setup and how do I run this…
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After 19.2 - Firefox Browser extension needs to set up again and again
Hi, F-Secure recently updated to version 19.2. I have a Windows 10 computer with Firefox installed, Firefox has the extension installed already. But after 19.2, F-Secure constantly asks for extension install. So I'm using firefox, then the attached popup appears, and it is driving me crazy. Tried: Reinstalling the…
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Appearance of "info.zip" on my hard drives
Hi, does anyone else find that occasionally they find a file named "info.zip" on their hard drive(s) ? When I scan with F-Secure it finds that these ZIP files contain some kind of worm or BitMiner type infection but don't remove them because F-Secure doesn't have this capability (delete an "archive" that is found to…
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Shouldn't DeepGuard recognize the Finals as safe?
I had quite a hard time getting The Finals to run on protected computer. Kept getting a TFLA0002 login error. Once I created an exception for Deepguard for the game folder under steamapps, login went through. I get the game's anti-cheat did not respond well to Deepguard.
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Adblocker on the iphone
Hello everyone, I have f-secure total subscription for 2 devices, my laptop and Apple iPhone. I know the computer version has an adblocker when you download the extension, but does the mobile version have any kind of Adblocker features? I’ve seen that it has had an adblocker in the past, but has it now been removed?
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Freedome poor connectivity.
Experiencing poor connectivity on ios 16.6.1 currently but if I’m honest it’s been for a long time. Constantly have to manually drop and re establish the vpn to get any kind of connection. Connectivity with the vpn off is solid, but obviously defeats the purpose of the VPN. Tried IKEv2 but that actually seems worse. Any…
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how to deactivate end of license messages?
How do one deactivate the annoying pop-up messages that the F-secure subscription is expiring? This message appears two months before the end of the license expiry. If you can't switch that off, I'll buy another Software in the future.
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I generated a master password recovery QR - how do I use it to recover my passwords?
Restoring my Android device from backup after factory reset - how do I get ID Protect to use my master password recovery QR to reinstate all my passwords?
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New Machine; Can't Figure Out How To Make My Existing F-Secure Work W/ Changes
My old F-Secure - still valid after a 36 month renewal on 10/17/21 - seems not to exist on my account. I log in and it tells me my "trial period has expired". Ah, no. Help, please? Thanks.
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CODE ERROR
I have a subscription code that was working. the expire date was April 11, 2025. now I cannot use it and it says that my subscription has expired. I've created an account and tried to insert the subscription key there, but it still tells me that it me that is wrong. help please.
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How can parental control software effectively contribute to preventing cyberbullying?
I have been reading about cyberbullying since last one month and its a very warm topic, but still i am confuse about it that how can parental control software effectively contribute to preventing cyberbullying? How can parental control software effectively contribute to preventing cyberbullying, and do you think it strikes…
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Capricorn Not Updating Again
I think the definition update bug is back again. I am still on Capricorn 2023-12-02_03, however 2023-12-02_15 is currently the newest. Strangely, though, I did receive an update for NIF Web 1.0.176 today.
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How do I allow a program through that F-Secure has blocked?
I am trying to download quicken updates and F-Secure is blocking them. It has also blocked other programs that I want to unblock.
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microsoft windows 11 installation not allowed
not a windows-verifyied app
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How I installed F-secure Total on MacBook Air on Mac Sonoma OS.
I could not get Total to finish installing on Sonoma, I love F-Secure Total and stand by it, I found if you install Mac OS Ventura on your MacBook install Total. Next leave running for a few minutes, Then go to Updates and it will show Sonoma OS ready to update, start update and let it run After all the update is over you…
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License Purchase
Hi, glad to be here. I have a question. I just started the 30 day trial yesterday. I wanted to try the product, FSEcure Total, for a few days before deciding to purchase or not. Of course dummy that I am I missed the Cyber Monday sale. So question is, would it be possible to still get this deal? I would need 1 device for 3…
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Annoying "Safe Online Shop Banner"
Hi - whenever I open a Shopping site I get an annoying banner now (s. screenshot in German). Fun fact: It even opens when I open the F-Secure site - so the database isn't even correct. How can I disable this popup please? It's neither in Notifications nor in "browser security" and not in the extension-settings Thanks a lot.
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[Parental Control, Android] give more information about apps in App Control list.
Hello, There is "App Control" feature in Family Rules on Android platform (mentioned there: Editing App Control settings | Total | Latest | F-Secure User Guides) -- design Now: we can control apps and manage like allow or deny; whether daily limits apply or not; but we can't see what kind of app it really is. Category or…
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F-Secure app says subscription ends on 2026-05-28, but I can´t find the subscription code
Hi, I bought my DELL laptop i May 2023 and got an offer to have F-Secure Internet Security for 3 years - which I accepted and installed. From the start it was somehow registered as a trial subscription. So I have the app saying the subsription is valid to 2026-05-28, but I cannot register it since I do not have a valid…
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DeepGuard keeps asking for mount events
Hi Dev team, Good day, after upgrading to version 3.0.48998 (48998), DG keeps asking for mount events, the problem here is that I don't have any "watch" rule for mount events. Changing mode from "Strict" to "Default" or "Classic" does NOT help. The version I used before this was 18.4, and I didn't encounter this problem.…
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Can I download movies from LokLok Movies Collection for offline viewing?
I must strongly advise against attempting to download movies from LokLok Movies Collection or any other platform without proper authorization, as it is likely a violation of copyright laws and the terms of service of the platform. Downloading copyrighted material without permission is illegal and can result in severe legal…
