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Banking protection - blocks for download for some e-mail accounts
Hi i'm using F-secure Safe fully updated. Until recently I never had problems with Banking Protection and the use/download of E-mails via Outlook 2016. But now, without any change in setting in Outlook and F-secure some of my e-mail accounts are constantly being blocked when Banking Protection is active in connection with…
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Detection: potentially unwanted application...meaning what?
* Hello altogether :) I am using F-Secure Mobile Security v17.0.013502 FS_GP. It should be up to date. I just received a detection message on my Android tablet. It mentioned a detected problem (potenially unwanted application) described as "Android/Riskyapp.4ac8b0b563!Online". Beside the application name, packet name and…
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Is it possible to delete the Browsing Protection extension for Firefox?
I don't use the browsing protection extension, but neither Firefox nor SAFE give the option to just remove it.
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Update failed - manual database update failed too
Hi all, I'm at a loss, what to do, since there is no e-mail support, I have to ask here. My F-secure SAFE failed to update ultralight updater, and since then no update has succeeded. I tried to update manually from F-secure tools, but no success, the download stalled at 92%. I also tried to download a manual database…
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Convert Product possibility?
Hello allo. I Hope that someone here can help me out. My ISP has their own rebrand of F-Secure Internet security ( KPN Veilig ). I wanted to know if I can use the activation key ( that is shown it the installer packkage ) can also be used for the activation for the official F-Secure installer? thanks in advance for the…
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F-Secure SAFE time limits blocking phone calls and SMS
Hello! I have F-Secure SAFE on my daughter's smartphone and I have set a daily usage limit of 2 hours. However, when the limit has been reached, F-Secure SAFE also blocks access to phone calls and SMS, as well as apps and the internet. As far as I understood, it should still allow access to phone calls and SMS even when…
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Full computer scan.
I have a few issues with the full scan at the moment. Question 1. I scan my computer when i go home, and in the morning it says scanning stopped, and from the scan report it looks like it has only scanned the system files, i know this is not true as i have watched it scan the system files and then go on the scan 120000…
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Infinite booting requests/ SAFE
Hi, One of our users is installing SAFE for home use and get inifinite booting request as described here: https://community.f-secure.com/t5/F-Secure-SAFE/Infinite-reboot-at-quot/td-p/84917 It is not an option to ask end users to run debug tools. Any idea on how to resolve?
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Fsecure on android reports a system app
Hi. This is my first post on the forum. I tried to find an alternative on the net and on the site, but now this is where I ended. The app is the system app Motorola on a Motorola moto z2 play Package name com.aura.oobe.ml Report: Android/Generic.d5f5c24d8c!Online Can someone help?
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Banking
When I put on banking mode on my Ipad, I can't open the banking sites.
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The Idea of True Security and Cloud Services
I understand why some may feel that Cloud services are important, but for me personally, I don't like the concept of cloud-computing, knowing that someone else is in charge of watching, holding, protecting my information--------it just doesn't sit right with me. I feel much safer having my files stored on a device that I…
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wrongful blocked site
Hello there, greenvillage.fr is wronfully blocked. Could you please unblock it? Thanks! EDIT: Edited potentially harmful URL link
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Issue with downloading f-secure total
Hi, I had f-secure previously, but I didnt renew it. I started studies this week and noticed that our school had an offer for f-secure total. I bought it through the link for 3 computers. After paying it (f-secure site) gave me a page where I had to create a new account for f-secure. The issue is that both of my emails are…
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ultralight aquarius installer taking 100% disk
heading says it all really. windows 10, have recently uninstalled and reinstalled. MS support said to leavve f-secure off...
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Can't reinstall F-secure safe
At first it couldn't update and was unable to connect to update server. I uninstalled SAFE and now I can't install it. I have downloaded the installation file from my safe and it starts to download but at 75% it says "waiting for another installation to finsih" it has been stuck like that for over 30 minutes without any…
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F-Secure SAFE processes terminated when Ultra power save mode is activated in Honor 8 Lite
Hi, My kid learned a way to terminate SAFE in his Honor 8 Lite phone. When Ultra power saving mode is activated, SAFE processes are closed and phone becomes unprotected. When normal mode is activated, the phone remains unprotected. This makes F-secure SAFE useless to us - is there any way to avoid this?
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firewall in f-secure
hi guys Why product fsecure internet security option firewall is not and remove for home user firewall?? How we control application by firewall?? If ismot firewall for control thanks
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F-Secure SAFE doesn't allow Unity3D to start
If I have the antivirus activated I get the following error from unity enigne: getthreadcontext failed fatal error in gc. When I turn the antivirus off, everything works as it should and I can open my project. I have tried tweaking the firewall settings, but nothing seems to work except turning the anitvirus off, starting…
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Internet security has a serious scanning\detection issue
Dear All, Internet security is unable to clean my Infected pen Drive which has a common shortcut virus.it's only blocking the virus but i'm unable to delete it from the pen drive. when i do a scan,it says could not clean up(screenshot attached) when i click on the folder and do a scan it says nothing hamful has been found…
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serviceenabler.msi
I trying to install F-secure Internet Security on my computer (Windows 8.1). I get an error message in the installation process: "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package…
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Need new fsecure safe key
Hello, I don't seem to be able to find my fsecure key. I seem to have deleted my email. I need to reinstall fsecure on my PC please help. Thank you.
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Ultralight SDK
I previously have F-Secure Safe installed and when the subscription ended I purchased it again. When trying to install it I get a notice about uninstalling F-Secure Ultralight SDK. I have uninstalled the previous version of F-secure and find no Ultralight file on my computer but yet I get the same notice. I also tried…
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Have forgotten my f secure password
Please help as I need to unlock my phone. Have tried all the #unlock# and reset command. But none of them working. Please suggest an alternative way
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Optimization Technology
Dear F-secure users, I ve heard that F-secure products use Bitdefender engine with other in-house made engines. I would like to know whether this includes the photon optimization technology too. I ask this just because i feel f-secure safe pretty heavy on my machine and there seem to be no option to tweak f-secure safe in…
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F-Secure Antivirus Renewal - wrong version
I have used F-Secure Antivirus on my IMac for several years. When my account (supscription?) expired last week, F-Secure asked if I want to continue using F-Secure and if I wish to renew..... I pressed "Renew", followed the instructions and payed Dkr 249,- and now I'm the owner of a useless Windows-version of your…
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"Client needs to be upgraded to support Family Rules"
How do i upgrade to support FAMILY RULES?
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SAFE fails to delete Trojan downloader
Hi, F-Secure SAFE fails to delete something apparently called W97M.Downloader. It does however delete malignant files, ALMOST all of them, that's about 150-200, 2-4 per minute. Once that is done I get about an hour of working freely with the computer before the process, which takes a couple of hours, starts all over. I've…
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Finder Detects SIM Change - what does that mean?
My phone recently received a text message that read, "Finder has detected SIM change." The phone has not left my possession. It is a Samsung Galaxy Note 5 with Android 7 software. It has F-Secure FREEDOME, SAFE, and Safe Browser on it. Should I be concerned? Should I block that text message/number? Thanks!
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Cannot re-activate F-Secure on Mac OS
Thanks for thinking along! Issue: we have F-Secure on an iMac. Normally works fine on all our other Apple notebooks. And this iMac. Yes, we do have enough licenses for all... After downloading an update, the software is being properly installed. However.... the software does not activate itself after logging in with our…
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