Does f-secure have a safe list?
Hi i have been using a program on my pc with no problams at all until today
Today it seems f-secure is blocking it and every time i try to run the program f-secure opens a new process for itself but does not open any options like other security programs
I tried dissabling everything but the only way i could get the program in question to open was to uninstall f-secure
Many thanks
Comments
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Hello,
The answer based on platform (Windows or Mac).
Generally -> F-Secure SAFE (for Windows, as example) with related options: exclusion lists (for manual and real-time scanning; also it partly works for DeepGuard); and kind of 'allow'-action for some of certain prompts/notifications;
Basically -> possible to re-check Online Documentation:
https://help.f-secure.com/index.html
about certain solution/platform and re-check related abilities/steps; Such documentation also should be available under F-Secure SAFE UI (under "?"-picture button);
For example, this design: https://help.f-secure.com/product.html#home/safe-windows/2017/en/task_13205052E3D44C44BA2491A55A7F818F-safe-windows-2017-en
i try to run the program f-secure opens a new process for itself but does not open any options like other security programs I tried dissabling everything but the only way i could get the program in question to open was to uninstall f-secure
But this words sounds as potential trouble and maybe required more information or certain Support help;
Does it possible to explain more? Like... "does F-Secure" create any words, prompts, notification about such event? And... does it indeed "Turn off all security features" (under Main UI -> Tools-tab) do not fix situation?
Thanks!
// with other meanings: possible to use F-Secure SAS:
https://www.f-secure.com/en/web/labs_global/submit-a-sample#sample-file
and transfer certain file to F-Secure Labs for re-check/re-analyse/re-rate it (if your file is safe);
// and forget to add -> that with Mac platform there was trouble about exception lists (available only workarounds and I'm not sure about current state); If your experience about Mac-platform - good to re-ask and there can be certain attention or some advices;
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