BSOD caused by fsni64.sys

My computer has blue screened twice so far due to the file - fsni64.sys

Client version: 17.0

OS: Windows 10 - version 1703

Comments

  • UkkoUkko Posts: 2,999 Superuser

    @naveed wrote:

    My computer has blue screened twice so far due to the file - fsni64.sys

    Client version: 17.0

    OS: Windows 10 - version 1703


    Hello,

     

    Sorry for my reply (I'm also only F-Secure user -> their home solutions);

     

    Does your experience about BSOD with certain steps? Like 'ability' to repeat this?

    And/or does only F-Secure security solution installed under system?

     

    With common meanings:

     

    --> There was such topic:

    https://community.f-secure.com/t5/F-Secure-SAFE/BSOD-after-installing-newer/m-p/83506

    (with some suggestions);

     

    So,  if this is not a local trouble (based on previous security solution's drivers or current compatibility troubles; or hardware-based drouble) -- possible to try contact direct F-Secure Support Channels (chat/phone):

    https://www.f-secure.com/en/web/home_global/contact-support

     

    Because they with abilities to provide certified help and investigation (or do confirm 'known' trouble);

    It can be useful to create fsdiag (and then transfer it to Support directly);

     

    Thanks!

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