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F-secure last scan 42000 days ago..
F-secure says the last scan has been performed 42000 days ago. Any idea how this is possible? My pc time seems to show the correct time and year so that is not the cause. I am worried this has an effect on my security.
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Advice pleae
F-Secure is not working on my computer despite being valid until next year. Virgin media tech staff have been unable to help or advise. Any one any ideas. Can't get through to anyone on the phone.
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How to Change F-Secure LogIn-Mail Adress?
Hey, when registring for F-Secure Internet Security I chose an email adress I now 'd like to change... but found no option for that: Neither Software-setting nor homepage... Can someone help me..? Thanks, securediver
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Locked out of nokia n8 series
Hi ive forgotten my code and have tried upteen times to unlock it. I cant remember the ph no. So cant send sms. Would formating work? Or do I have another choice? (I gave up and ph has been in a draw for 6-12mon. Hope someone can help. Its an awesome ph despite its age.:)
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F Secure Safe No internet connection
By mistake I released the licence on on my PC. I have tried to re install it but just get the message, No Internet connection . Could not connect to the server. Check that your internet connection is working and try again. Connection to the internet is working fine. Any idea's anyone. Thanks
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Set up fails
My setup fails with the message "setup cannot continue because some importanr files are missing". This is on a new HP laptop after I have downloaded the set up application ,exe
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upgrade reset everything
just so you are aware, when my computer upgraded to 17.0 it reset EVERYTHING. I had turned off most of the "features" they were slowing down my computer and making it impossible to work. When 17 downloaded, it turned on Windows firewall (even on private network), turned Internet and browsing settings back on and turned…
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Campaign name?
What is it campaign name?
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Dialogs off screen when using scaling
I'm using F-Secure Internet Security on a Surface Pro 4 running Windows 10. The default Windows setting is set to apply a scaling factor of 200%. I noticed that the Banking Protection dialog (the bar at the top containing a button to end the Banking Protection mode) is centered as if the scaling factor was 100%, so half of…
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F-Secure SAFE and Windows 10 - cannot restrict profiles
Hi I have dowloaded today my F-secure on my new computer which has Windows 10 I don't seem to be able to apply parental controls and browsing restrictions for my children as I can only see one profile, mine and I am the admin Instead, I have no problems on my laptop which has Windows 7 What do I need to do please? Many…
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Lost my activation code
I lost my activation code because a new phone stupid) Hom can i get that back? Paid and all... Just cant find it.. proble lost in sms on old phone! ?????? PLEASE HELP ME?????
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How can I disable resubscription reminders?
I find it very objectionable that I, and all my family's computers, start receiving alerts to renew our subscription one month in advance of it's expiration. It seems the only way to turn this off is to actually renew. That effectively lops off one month of what I paid for last year. If this sounds familiar it's because I…
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Download of files on to my laptop failed
I am trying to load F-Secure on my laptop after also loading it onto my phone and ipad successfully. I keep receiving the message that the download failed and suggested i check my internet access is ok (which it definitely is). I was previously a Kaspersky user but my subscription was due to end in a few days so I decided…
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Protection malfunction
Hi, For the last couple of days my F-Secure Safe is telling me to restart my computer as there has been a protection malfunction. When shutting down it takes ages and when started again I get the same error, but no error code! Looking at the updates I can see multiple files that have downloaded buy not updated (inc Hydra,…
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F-Secure is running out
My Frontier Secure is sayin that my trial period will be over on 8-10. I pay $10 a month for my subscrption. How can it be running out?
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"New Features " notification on Android will not disappear
Received the notification that !new features are available" on my sony E5 and after signing in and setting the family rules the notification is still there and will not disappear which is quite annoying.How can I get it to disappear ?
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F-secure does not accept no for answer regarding installation of F-secure search
F-secure has displayed pop-ups about F-secure search for some time. In the beginning, I had then pushed the button to answer later, because I wanted to check what it was first. After having understood that is was a version of Google, I decided to decline because I prefer to use Duckduckgo.com for privacy reasons. So next…
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guts2client is locking files
My ransomware scanner (other than F-secure SAFE) shows the following notification. Do I need to terminate this action or is it a functionality of F-secure? The notification says: guts2client is locking files! proc: (2326) /usr/local/f-secure/bin/gutsclient sign: unsigned files: >…
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Safe Search notification broken
The safe search notification is not working. The one that asks me to turn on safe search. I'm a web developer and it wants to turn on for Firefox Developer Edition, which obviously I don't want. I have 4 options. Help - The button that led me here Turn On - Not that I want to, but it doesn't work. Click it and nothing…
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SAFE statistics not working on iPad iOS 10.3.2
Hi, The SAFE statistics haven't been working for months. All I get is "0 sites checked". Reinstalling SAFE didn't help. Regards, Kari
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browser extension issues with chrome
Hi Everyone I keep getting a message saying browser extension turned off but there is no extension to turn on in the google chrome extension list ! Has anyone else encountered this issue? The extension is not in chrome store to add on either ! Thankyou in advance
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How to remove my account?
Hello, I want to delete my f-secure account, how can I do it?
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SAFE has a problem with weebly.com
The four referenced systems are as follows, with all drives being SSDs: - FS: F-Secure SAFE on W-7 64-bit - FA: F-Secure Antivirus on W-7 64-bit - BM: Bitdefender Free and Malwarebytes Pro 2.x on W-7 64-bit - FL: Fedora Linux 25 Up until I installed SAFE, I had no trouble logging in to weebly.com. I would go to weebly.com…
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renewal and changing from 2 devices to 3
hi my subscription expires in 12 days and I currently have 2 devices. I want to renew but want to change to 3 devices. It will not give me this option. I was informed by f secure team that i need to renew at 2 and upgrade to abother licence but no one could tell me the cost of this Can anyone advise at all ? I dont really…
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More subscription questions
The purchase process for SAFE and Antivirus is quite different. SAFE allows users to buy coverage for 1-2-3-5-x PCs, for one or two years, while Antivirus only offers one option, a 3-PC subscription for one year. And Antivirus has a quantity! Is F-Secure trying to eliminate the Antivirus product? Is it possible to purchase…
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Cursor, opening desktop icons/ web pages on its own
Not sure if it's a coincidence, but since changing the password on our virgin router the other day, we now have a virus or malware on the pic and don't now how to get rid of it. The cursor moves on it own by jumping about the screen and spots of different sizes pulsate randomly, if the mouse cursor goes across a desk top…
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Is it safe to delete the ih8run.config.xml.log and ih8.config.xml.log files ?
Hi everyone, I have installed F-secure recently and those 2 log files became very large: C:\ProgramData\F-Secure\Logs\Setup\ih8run.config.xml.log - 4 GB C:\ProgramData\F-Secure\Logs\Setup\ih8.config.xml.log - 2,7 GB Is this normal? Could those files be deleted without damaging the F-secure system? Thank you in advance.
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Fsecure not working help please?
When I open Fsecure safe it says "Your computer is not protected" "Turn on",, but when I clik turn on nothing happens, it will also not let me clik on the tools section, can not run a scan! Help please
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trojan horse
Have a trojan horse slipped through the security. Have done a deep scan. The security found the harmful file but could not get rid of it. Not much of a security system then. Anybody any ideas as no one at talktalk can help me. It's a batch file, dc62.bat location; C:\Users\Ace\AppData\Local\33d0\dc62.bat. Can't delete file…
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F Secure IS- Pre-install USB 3.0 HD question?
I have tried several IS AV's, and have been unhappy with them! I am looking at FSIS?- I do my Macrium Reflect system backups to a 1TB USB 3.0 External HD. I have several hundred MB of backups, from 2 computers on this HD, and if FS has to scan it first this could take quite some time...! My other AV's had an option to skip…
